HP xw9400 User's Guide

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Summary of Contents

Page 1 - Technical Reference Guide

HP xw9400 Workstation Service andTechnical Reference GuideUser Guide

Page 2

Product featuresExploded viewThe following image shows a typical HP xw9400 Workstation (drive configurations can vary).For complete and current inform

Page 3 - Table of contents

4. Before lifting the heatsink, carefully break the adhesive compound between the CPU heatsink andprocessor by moving the heatsink back and forth or t

Page 4

4. Connect the CPU heatsink fan connector to the system board (2).Figure 4-47 Replacing the CPU heatsink on the system board5. Insert and tighten the

Page 5

Processor Removing the processorCAUTION Use extreme care when installing or removing a processor. The exposed socketpins are extremely fragile. Dama

Page 6

3. Lift the processor straight out of the socket.Figure 4-50 Lift the processor from the socketCAUTION To avoid bending the socket pins, keep the pro

Page 7

Replacing the processorCAUTION Use extreme care when installing or removing a processor. The exposed socketpins are extremely fragile. Damaged sockets

Page 8

3. Rotate the system board latch lever 90 degrees (1) clockwise to unlock the system board.4. Slide the system board forward (2) to disengage the meta

Page 9 - 1 Product overview

98 Chapter 4 Removal and replacement procedures ENWW

Page 10 - Product features

5 System diagnostics andtroubleshootingThis chapter discusses the tools available for diagnosing and troubleshooting system issues.●E-Support on page

Page 11 - Front panel components

E-SupportHelp and support center and E-SupportHelp and Support Center (HSC) provides online access to technical support information, softwareupdates a

Page 12 - Rear panel components

Troubleshooting checklistBefore running any of the diagnostic utilities, use the following checklist to find possible solutions forworkstation or soft

Page 13

Front panel components The following image shows a typical HP xw9400 Workstation. Drive configurations can vary.Figure 1-2 Front panel componentsTab

Page 14 - Product specifications

LED color definitions The front panel LED indicates system status as described in Table 1.Table 5-1 Front panel LED color definitionsLED State LED Co

Page 15 - Power supply specifications

HP Insight Diagnostics Offline EditionThe HP Insight Diagnostics utility enables you to perform testing and to view critical computer hardwareand soft

Page 16

User interfaceNavigationThe Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, andHelp. These tabs separate the maj

Page 17 - Environmental specifications

To begin testing:1. Click the Test tab.2. Select Type of Test to perform, and select Interactive or Unattended as the test mode.3. Determine how you w

Page 18

Test Log—Displays all tests that have been executed, the number of times the test executed, thenumber of times the test failed, and the time it took t

Page 19

Diagnostic error codesThis sections provides an overview of the diagnostic lights and error codes that are related to yourworkstation.Diagnostic light

Page 20 - Chipkill support

Chassis Indicator LEDs Power LED and SoundActivityDiagnosis and Service Action3. If fan is plugged in and seated properly, but is not spinning, the pr

Page 21 - Energy Star®

Chassis Indicator LEDs Power LED and SoundActivityDiagnosis and Service Action4. Replace third-party memory with HP memory.5. Reseat CPUs.6. Replace s

Page 22

Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and includes possiblesolutions

Page 23

Problem Cause Possible Solution4. Replace the processor fan.5. Reseat CPU heatsink and verify that the fan assemblyis properly attached.Workstation do

Page 24 - Upgrading device drivers

Rear panel components Figure 1-3 Rear panel componentsTable 1-3 Rear panel componentsItem Symbol* Description Item Symbol Description1 Power cord

Page 25 - Linux-enabled workstations

To test the power supply:1. Disconnect AC power to the workstation.2. Disconnect all internal power supply cables.3. Plug in AC power.a. If the green

Page 26 - HP software

Problem Cause Solution4. Replace the processor fan.5. Reseat the CPU heatsink, and verify that the fanassembly is properly attached.Power LED flashes

Page 27 - The RestorePlus! process

Problem Cause SolutionDrive not found.Cable is loose. Reseat diskette drive data and power cables.Removable drive is not seatedproperly.Reseat the dri

Page 28 - Ordering backup software

Solving hard drive problemsTable 5-6 Hard drive problems Problem Cause SolutionHard drive error occurs. Hard disk has bad sectors orhas failed.Use a

Page 29

Solving display problems Table 5-7 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Check the cabl

Page 30 - Protecting the software

Problem Cause SolutionPower LED flashes red six times,once every second, followed by atwo second pause, and theworkstation beeps six times.Pre-video g

Page 31 - 3 System management

Problem Cause SolutionFuzzy focus; streaking, ghosting,or shadowing effects; horizontalscrolling lines; faint vertical bars; orunable to center the pi

Page 32 - Computer Setup (F10) Utility

Solving audio problems Table 5-8 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istu

Page 33 - BIOS ROM

Problem Cause SolutionSound cuts in and out. Processor resources are beingused by other openapplications.Shut down open processor-intensive applicatio

Page 34

Solving keyboard and mouse problemsTable 5-10 Keyboard and mouse problems Problem Cause SolutionKeyboard commands and typingare not recognized by th

Page 35

Serial number and COA label locationEach workstation has two unique serial number labels. Systems preinstalled with Microsoft® Windows®XP also have a

Page 36

Some problems in this section are also discussed in other troubleshooting suggestions in this chapter.Table 5-11 Front panel component problems Prob

Page 37

Table 5-12 Hardware installation problemsProblem Cause SolutionA new device is not recognized aspart of the system.Device is not seated orconnected p

Page 38

Problem Cause SolutionPower LED flashes red five times,once every second, followed by atwo second pause, and theworkstation beeps five times.Memory is

Page 39

Problem Cause SolutionDiagnostics reports a failure. The cable is not securelyconnected.Be sure that both ends of the data cable are securelyconnected

Page 40

Problem Cause SolutionCannot connect to networkserver when attempting RemoteSystem Installation.The network controller is notconfigured properly.Verif

Page 41 - * Available on select models

Solving processor problems Table 5-15 Processor problemsProblem Cause SolutionPoor performance is experienced. Processor is hot. 1. Be sure the airfl

Page 42 - Desktop management

Problem Cause SolutionCD-ROM, CD-RW, DVD-ROM, orDVD-R/RW drive cannot read adisc or takes too long to start.Disc has been inserted upsidedown.Reinsert

Page 43 - HP Client Manager software

Solving Internet access problems Table 5-17 Internet access problemsProblem Cause SolutionUnable to connect to the Internet. Internet Service Provide

Page 44 - Subscriber’s Choice

Problem Cause Solution8. Under Device usage, verify the modem is enabled.9. If there are further problems, click Troubleshoot andfollow the on-screen

Page 45 - ROM flash

POST error messagesPOST is a program run at startup that initializes and runs some tests on installed hardware. An audibleand/or visual message occurs

Page 46 - Replicating the setup

Product specifications The following table lists the physical dimensions.Table 1-4 Physical characteristicsWeight (depending onconfiguration)18-27.7

Page 47

Screen Message Probable Cause Recommended Action162–System Options Not Set Your system configuration haschanged since your last boot, in whichcase pre

Page 48 - Worldwide web site

Screen Message Probable Cause Recommended Action211–Memory warningcondition detectedAn unknown issue with one of theDIMMs has been detected.CAUTION Di

Page 49 - Asset tracking and security

Screen Message Probable Cause Recommended Action303–Keyboard Controller Error I/O board keyboard controller.CAUTION Disconnect AC power from theworkst

Page 50 - Password security

Screen Message Probable Cause Recommended Action516–Processors Do Not Havethe Same Frequency OperatingRangeInstalled processors operate atdifferent fr

Page 51

Screen Message Probable Cause Recommended Action914–Hood Lock Coil is notConnectedHood lock mechanism is missing ornot connected.1. Reconnect or repla

Page 52

Screen Message Probable Cause Recommended Action923–Non fatal error on slot # A PCI or PCIe non-fatal error conditionoccurred for the device in thedes

Page 53 - Chinese / Japanese / Swiss

Screen Message Probable Cause Recommended Action1802–CPU0 Not Supported The system board does not supportthe processor.CAUTION Disconnect AC power fro

Page 54

A SAS devicesENWW 139

Page 55

Supported SAS RAID configurationsThe following RAID configurations are supported on the HP xw9400 Workstation.NOTE This section does not apply to con

Page 56 - Thermal sensors

SAS RAID 0 (IS) configurationFollow the steps below to configure an Integrated Striped (IS) volume with the BIOS-based configurationutility. The confi

Page 57

Current Continuous Description12 V CPU1 16.7 A Input to onboard regulators that supply power forCPU1 and the chipset12 V-M 18.6 A Input to onboard reg

Page 58 - Service considerations

SAS RAID 1 (IM) configurationFollow the steps below to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The con

Page 59 - Grounding the work area

SAS RAID 1E (IME) configurationFollow the steps below to configure an Integrated Mirroring Extended (IME) volume with the BIOS-basedconfiguration util

Page 60 - Required tools and software

Changing boot orderIf the RAID array will be a data array, the disk drive with the operating system must appear higher in theboot order. If the RAID a

Page 61 - Lithium coin cell battery

B SATA devicesThis appendix describes how to use the NVIDIA MediaShield utility to set up and manage SATA RAIDvolumes.The SATA RAID option must be ena

Page 62 - Customer Self Repair

Enable SATA RAID option in BIOSTo enable the SATA RAID option in BIOS:1. During boot up, press F10 to enter the Setup menu. Entering BIOS Setup (Press

Page 63 - Pre-disassembly procedures

Configuring a SATA RAID arrayTo configure a SATA RAID array:1. At the BIOS splash screen, press any key to view option ROM messages.2. Press F6 to ent

Page 64 - System board components

Changing boot orderIf the RAID array will be a data array, the disk drive with the operating system must appear higher in theboot order. If the RAID a

Page 65

Deleting RAID volumesUse the NVIDIA MediaShield utility to delete RAID volumes.1. Press F6 to enter the RAID setup utility when Press F6 to enter RAID

Page 66 - System board architecture

150 Appendix B SATA devices ENWW

Page 67 - Disassembly order

C Connector pinsENWW 151

Page 68

FEMP standby power compliant @ 115 V(<2W @ 115 V in S5–Power Off)NoPower consumption in ES modeSuspend to RAM (S3) (Instantly Available PC)<10 W

Page 69 - Access panel

Connector pin descriptionsEthernet connector Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnu

Page 70 - Front bezel

1 power2 gnd3 tpb-4 tpb+5 tpa-6 tpa+Microphone connector (1/8 inch) Pin Signal 1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHeadphone connector (1/8 in

Page 71 - Bezel blanks

SPDIF OUT internal header Pin Signal12+VDCGroundNOTE The SPDIF Out internal header is used in parallel with the SPDIF OUT connector. Onlyone should

Page 72

SAS connectorSegment Pin Backplane receptacle Plug and cablereceptaclesPrimary signal segment S1 SIGNAL GROUNDS2TP+ RP+S3 TP- RP-S4 SIGNAL GROUNDS5RP-

Page 73

VGA cconnector Pin Signal Pin Signal Pin Signal 123Red AnalogGreen AnalogBlue Analog678GNDGNDGND111213Monitor IDDDC Serial DataHorizontal Sy

Page 74

ATA/ATAPI (IDE) standard drive cable connectorPin Signal Pin Signal Pin Signal12345 ResetGNDDD7DD8DD61516171819DD1DD14DD0DD15GND 293031323

Page 75 - System fan

4-Pin power (memory system board) connector Pin Color Signal1 BLK GND2 BLK GND3 BLK w/YEL stripe +12V-M4 BLK w/YEL stripe +12V-M8-Pin power (for CPUs

Page 76 - Memory fan

Keyboard connector Pin Signal123DataUnusedGround456+5 VDCClockUnusedMouse connector Pin Signal123DataUnusedGround456+5 VDCClockUnusedENWW Connecto

Page 77 - Memory

160 Appendix C Connector pins ENWW

Page 78 - Removing memory module

D System board designatorsThis appendix lists the system board designators for this system.Designator Silkscreen ComponentBAT1 BAT1 Battery retainerE1

Page 79 - Installing a memory module

NOTE When you power down your workstation with the power button on the front panel, thepower consumption falls below 10 W. To reach zero power consump

Page 80

Designator Silkscreen ComponentP7 CD CD analog audio connectorP8 CHASSIS FAN Primary chassis fan headerP10 FLPY Floppy connectorP11 AUX Auxiliary audi

Page 81 - PCI slots

* With the jumper on pins 1 and 2, the PCI-X bus speed is 100 MHz, regardless of the card configurationin slots 6 and 7. With the jumper on pins 2 and

Page 82

164 Appendix D System board designators ENWW

Page 83 - PCI Express

E Power cord set requirementsThe power cord set (flexible cord or wall plug) received with this product meets the requirements for usein the country w

Page 84

166 Appendix E Power cord set requirements ENWW

Page 85

F Routine careENWW 167

Page 86 - Front fan removal

General cleaning safety precautions ●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in water or clean

Page 87

Maximizing the airflow●Keep your workstation in an area where the airflow to the front and rear of the system is notobstructed.●If possible, keep the

Page 88 - Battery

Cleaning the workstation case●Follow the safety precautions presented in Service considerations on page 50 before cleaning theworkstation.●To remove l

Page 89

Cleaning the keyboard CAUTION Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys. ●Follow the safety

Page 90

Temperature (non-operating) -40° to 140° F (-40° to 60° C)Humidity (operating) 8% to 85% RH, non-condensingHumidity (non-operating) 8% to 90% RH, non-

Page 91 - Optical drive

Cleaning the monitor ●Follow the safety precautions presented in Service considerations on page 50 before cleaning themonitor.●To clean the monitor,

Page 92 - Diskette drive (optional)

Cleaning the mouse1. Follow the safety precautions presented in Service considerations on page 50 before cleaning themouse.2. Remove the mouse ball fr

Page 93

174 Appendix F Routine care ENWW

Page 94

G Additional password security andresetting CMOSThis workstation supports the following security password features, which can be established throughth

Page 95 - Hard drive

Resetting the password jumperTo disable the power-on or setup password features and clear the power-on and setup passwords:1. Shut down the operating

Page 96

Clearing and resetting the CMOSThe CMOS of the workstation stores password information and information about the workstationconfiguration. This sectio

Page 97

Using the Computer Setup Utility to reset CMOSTo reset CMOS to factory defaults:1. Enter the Computer Setup Utility menu by pressing F10 when the F10=

Page 98

H Quick troubleshooting flowchartsThis appendix presents some quick troubleshooting flowcharts for the following issues:●Initial troubleshooting●No po

Page 99 - Processor heatsink

Initial troubleshooting180 Appendix H Quick troubleshooting flowcharts ENWW

Page 100 - Replacing the CPU heatsink

No powerNo power, part 1ENWW No power 181

Page 101

NOTE If a graphics card requiring more than 75W is installed in Slot 2, HP recommends notusing slot 3, which is the PCI slot below the graphics slot.

Page 102 - Processor

No power, part 2182 Appendix H Quick troubleshooting flowcharts ENWW

Page 103

No power, part 3ENWW No power 183

Page 104 - System board

No videoNo video, part 1184 Appendix H Quick troubleshooting flowcharts ENWW

Page 105 - Replacing the System Board

No video, part 2ENWW No video 185

Page 106

No video, part 3186 Appendix H Quick troubleshooting flowcharts ENWW

Page 107 - 5 System diagnostics and

Error messagesError messages, part 1ENWW Error messages 187

Page 108 - E-Support

Error messages, part 2188 Appendix H Quick troubleshooting flowcharts ENWW

Page 109 - Troubleshooting checklist

Error messages, part 3ENWW Error messages 189

Page 110 - LED color definitions

No operating system loading190 Appendix H Quick troubleshooting flowcharts ENWW

Page 111 - Download the ISO image

No operating system loading from hard driveNo operating loading from hard drive, part 1ENWW No operating system loading from hard drive 191

Page 112 - User interface

Copyright Information© 2006 Copyright Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not be liablefor technical or edit

Page 113 - Status tab

Chipkill supportChipkill is a form of advanced Error Checking and Correcting (ECC) computer memory technology. TheHP xw9400 Workstation supports 128-b

Page 114 - Help tab

No operating system loading from hard drive, part 2192 Appendix H Quick troubleshooting flowcharts ENWW

Page 115 - Diagnostic error codes

No operating system loading from hard drive, part 3ENWW No operating system loading from hard drive 193

Page 116

No operating system loading from diskette drive194 Appendix H Quick troubleshooting flowcharts ENWW

Page 117

No operating system loading from optical driveENWW No operating system loading from optical drive 195

Page 118 - Solving minor problems

No operating system loading from network196 Appendix H Quick troubleshooting flowcharts ENWW

Page 119 - Solving power supply problems

Non-functioning deviceENWW Non-functioning device 197

Page 120

198 Appendix H Quick troubleshooting flowcharts ENWW

Page 122

PCI bus layout and device listThe following illustration shows the HP xw9400 Workstation PCI bus layout. It is followed by a PCI devicelist descriptio

Page 123 - Solving hard drive problems

Device Bus# Dev# Fn#MCP55Pro SMBUS 0 1 1MCP55Pro Trim 0 1 2MCP55Pro ASF SMU 0 1 3MCP55Pro USB OHCI 0 2 0MCP55Pro USB EHCI 0 2 1MCP55Pro IDE 0 4 0MCP55

Page 124 - Solving display problems

Energy Star® The Energy Star program, a government-backed initiative, promotes energy efficiency by identifyingways to reduce energy consumption. Sele

Page 125

202 Appendix I PCI bus layout ENWW

Page 126

14 Chapter 1 Product overview ENWW

Page 127 - Solving audio problems

2 Installing or restoring the operating systemThis chapter describes the installation and restoration of the operating system.●Installing the operatin

Page 128 - Solving printer problems

Installing the operating system and softwareThe following sections discuss operating system and HP software installation procedures.Microsoft Windows

Page 129

Linux-enabled workstationsLinux-enabled workstations are not preinstalled with Linux. They require the HP Installer Kit for Linuxand the purchase of a

Page 130

HP softwareThe following HP software may be installed on your workstation depending on the operating system andoptions:●Computer Setup (F10) Utilities

Page 131

Restoring the operating systemThis section describes how to restore the Windows and Linux operating systems.Restoring the Windows operating systemYour

Page 132 - Solving network problems

HP Backup and Recovery Manager restore pointsHP Backup and Recovery Manager is preinstalled on your workstation. This software allows you tobackup and

Page 133

NOTE Before calling HP to order the software, be sure to have the serial number of yourworkstation available. See Serial number and COA label location

Page 134 - Solving memory problems

Table of contents1 Product overviewProduct features ...

Page 135 - Solving processor problems

Protecting the softwareTo protect software from loss or damage, keep a backup copy of all system software, applications, andrelated files stored on th

Page 136

3 System managementThis section describes the various tools and utilities that allow for the system management of theworkstation.●Computer Setup (F10)

Page 137

Computer Setup (F10) UtilityThe Computer Setup Utility enables you to:●Change current settings from the factory default settings.●Modify or restore fa

Page 138 - Problem Cause Solution

BIOS ROMThe BIOS of the computer is a collection of programs stored as firmware in ROM. The BIOS ROMincludes such functions as POST, PCI device initia

Page 139 - POST error messages

4. Use the left and right arrow keys to select the appropriate heading. Use the up and down arrowkeys to select the option you want, and press Enter.5

Page 140

Heading Option DescriptionStorage DeviceConfigurationLists all installed non-SAS and non-SATA storage devices.When a device is selected, detailed info

Page 141 - ENWW POST error messages 133

Heading Option Description StorageOptionsRemovable Media BootEnables/disables ability to boot the system from removable media.Legacy Diskette WriteEn

Page 142

Heading Option DescriptionSecurity SetupPassword Enables you to set and enable setup (administrator) password.NOTE If the setup password is set, you m

Page 143 - ENWW POST error messages 135

Heading Option DescriptionAdvanced** Power-OnOptionsPOST Mode (QuickBoot, FullBoot, or FullBoot every 1–30 days)Quick boot is faster by skipping some

Page 144

Heading Option DescriptionWhen awakening from the ACPI S3 state, reset IDE hard drive before returning to the OS. ACPI S3 PS2 Mouse Wake Up (Enable

Page 145 - ENWW POST error messages 137

Restoring from the HP Backup and Recovery Manager restorepoint CD/DVDs ...

Page 146

Heading Option DescriptionI/O**APIC Interrupts APICAllow manual configuration of system IRQs.For more details on using this feature and on maximizing

Page 147 - A SAS devices

Heading Option DescriptionFor PCI Express slots, the available option is Option ROM Download.For PCI and PCI-X slots, the available options are Option

Page 148

Desktop managementHP Client Management Solutions (available for download from http://www.hp.com/go/easydeploy)provides standards-based solutions for m

Page 149 - SAS RAID 0 (IS) configuration

To initiate Remote System Installation, press F12 when F12=Network Service Boot appears in thelower-right corner of the HP logo screen. Follow the on

Page 150 - SAS RAID 1 (IM) configuration

●Help desk and problem resolution●Managing help desk tickets●Remote troubleshooting●Remote problem resolution●Client disaster recovery●Software and op

Page 151

ROM flashThe workstation comes with a programmable flash ROM. By establishing a setup password in theComputer Setup Utility, you can protect the ROM f

Page 152 - Changing boot order

When the Boot Block detects an invalid system ROM, the System Power LED blinks red eight times,once every second, followed by a two-second pause. Also

Page 153 - B SATA devices

Copying to a single workstationCAUTION A setup configuration is model-specific. File system corruption can result if thesource and target workstations

Page 154

NOTE If you do not press the F10 key at the appropriate time, you must restart theworkstation and press and hold the F10 key again to access the utili

Page 155 - Configuring a SATA RAID array

different from the version included with the workstation, you must install corresponding device driversand utilities to ensure that all features are s

Page 156

Security lock (optional) ... 47Universal chassis clamp lock (option

Page 157 - Deleting RAID volumes

Table 3-3 Security features overview Feature Purpose How It Is EstablishedRemovable Media Boot Control Prevents booting from the removable mediadriv

Page 158

NOTE System Software Manager and HP Client Manager Software allow remote managementof setup passwords and other BIOS settings in a networked environme

Page 159 - C Connector pins

3. Select Security>Power-On Password, and follow the on-screen instructions.4. Before exiting, select File>Save Changes and Exit.Entering a powe

Page 160 - Connector pin descriptions

3. When the key icon appears, enter the current password, a slash (/) or alternate delimiter character,your new password, another slash (/) or alterna

Page 161

Arabic / Greek - Russian /Czech - Korean / Taiwanese /Danish - Latin American - Thai /French ! Norwegian - Turkish .FrenchCanadiané Polish - U.K. Engl

Page 162

3. Select Security>Smart Cover>Cover Removal Sensor, then side access panel, and follow theon-screen instructions.4. Select File>Save Changes

Page 163

Thermal sensors A thermal sensor is a hardware and software feature that tracks temperature. When combined with HPClient Manager Software, a thermal s

Page 164

4 Removal and replacement proceduresThis chapter describes removal and replacement procedures of most internal components.●Service considerations on p

Page 165

Service considerationsThe following sections discuss service considerations that should be reviewed and practiced beforeremoving and replacing any sys

Page 166

Preventing electrostatic damage to equipmentMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof se

Page 167

PCI Express ... 75Removing PCI or PCI Express cards

Page 168

●Keep work area free of nonconductive materials, such as ordinary plastic assembly aids andStyrofoam.●Use field service tools, such as cutters, screwd

Page 169 - D System board designators

Cables and connectors Cables must be handled with care to avoid damage. Apply only the tension required to seat or unseatthe cables during insertion o

Page 170

Customer Self RepairCustomer Self Repair (CSR) enables you to obtain replacement parts and install them yourself on yourworkstation. See http://www.hp

Page 171 - ENWW 163

Pre-disassembly proceduresAfter shutdown, perform the following steps before servicing the workstation:1. Remove or disengage any security devices tha

Page 172

System board componentsThe following image shows the system board connectors and sockets on the HP xw9400 Workstation.Figure 4-1 System board identif

Page 173 - E Power cord set requirements

Item Description Item Description Item Description Item Description8 IEEE 1394/USB 20 PCI-X 100/133 32 Serial ATA (SATA) 44 Battery9 LAN/USB 21 CD aud

Page 174

System board architecture The following image shows the HP xw9400 Workstation block diagram.Figure 4-2 System board block diagram58 Chapter 4 Remo

Page 175 - F Routine care

Removing and replacing componentsThis section discusses the procedures necessary to remove and install various hardware componentson your workstation.

Page 176

Power button and frontspeaker (Power buttonassembly and systemspeaker on page 65)Optical drive (Opticaldrive on page 83)Diskette drive (Diskettedrive

Page 177 - Maximizing the airflow

Security lock (optional)If a security padlock is installed, remove it before servicing the unit. To remove the padlock, unlock itand slide it out of t

Page 178 - Cleaning the workstation case

Solving audio problems ... 119Solving printer problems

Page 179 - Cleaning the keyboard

WARNING! Before removing the workstation access panel, be sure that the workstation ispowered off and that the power cord is disconnected from the ele

Page 180 - Cleaning the monitor

Figure 4-6 Opening the front bezelBezel blanks To remove the bezel blanks:1. Disconnect power from the system, ( Pre-disassembly procedures on page

Page 181 - Cleaning the mouse

Hood sensor (Smart cover sensor)To remove the hood sensor:1. Disconnect power from the system ( Pre-disassembly procedures on page 55) and remove thea

Page 182

5. Pull the bracket away from the front panel I/O device assembly.Figure 4-9 Removing the front panel I/O device assembly6. Slide the front panel cab

Page 183

6. Dislodge the metal clip from the chassis by rocking the power button back and forth. Then slidethe power button assembly (2) out from the front of

Page 184

Power supply1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access panel on page 61). Place

Page 185 - Using the CMOS button

3. Press down on the ribbed portion of the system fan housing (2), rotate the fan housing down, andlift the unit out of the chassis.Figure 4-13 Remov

Page 186

3. Press the green tab in on the memory fan housing (2) and lift the unit out of the chassis (3). Figure 4-14 Removing the memory fanTo replace the s

Page 187

Removing memory module1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access panel on page 6

Page 188 - Initial troubleshooting

4. Lift the DIMM straight up, and remove it from the unit (2).Figure 4-16 Removing DIMMNOTE DIMMs and DIMM sockets are keyed for proper installation.

Page 189 - No power

Initial troubleshooting ... 180No

Page 190 - No power, part 2

2. Depress the green tabs on the memory fan housing (1) and lift the unit out of the chassis (2).Figure 4-17 Removing the memory fan3. Gently push ou

Page 191 - No power, part 3

The BIOS generates warnings/errors on invalid memory configurations.●If BIOS cannot obtain a valid memory configuration, it will halt the system with

Page 192 - No video

Removing the PCI retainer1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access panel on pag

Page 193 - No video, part 2

2. For both short and tall PCI cards, attach the hooks of the PCI retainer (1) under the slots on therear of the chassis, and then rotate the retainer

Page 194 - No video, part 3

directions simultaneously. This bandwidth is not affected by what is happening on other PCI Expressbuses or legacy PCI/PCI-X buses (provided that tota

Page 195 - Error messages

3. Lift the PCI card out of the chassis (2). If removing a PCI Express high-end graphics card, removethe auxiliary power supply cable (not illustrated

Page 196 - Error messages, part 2

3. Remove the PCI slot cover (2).4. Lower the PCI (3) or PCI Express (3) card into the chassis. Verify that the keyed components ofthe card align with

Page 197 - Error messages, part 3

4. Release the two card guide latches (1), pivot the card guide toward the system board (2), and liftit out of the chassis (3).Figure 4-26 Removing c

Page 198 - No operating system loading

3. Set the front fan in the card guide and snap the fan into place.Figure 4-28 Installing the fan in card guide4. Lower the card guide with installed

Page 199

Figure 4-29 Removing the batteryTo install the battery, slide the battery into the holder until it snaps into place.Power connections to drives For

Page 200

1 Product overviewThis chapter presents an overview of the hardware components of the HP Workstation.●Product features on page 2●Product specification

Page 201

Figure 4-30 Identifying correct power connectionsTable 4-6 Power connector descriptionsConnector DescriptionP1 24-pin main power connectorP2 4-pin m

Page 202

Optical drive Your workstation might have a SATA or an IDE optical drive. To remove the optical drive:1. Disconnect power from the system ( Pre-disa

Page 203

To replace an optical drive:1. Lift the green drivelock release lever while sliding the optical drive into the bay. When the opticaldrive is partially

Page 204

2. Disconnect the cables from the back of the diskette drive.Figure 4-34 Disconnecting cables from the diskette drive3. While lifting the green drive

Page 205 - Non-functioning device

4. Remove the diskette drive from its bracket by removing the two M3 screws in the rear-most holesand pulling the diskette drive from the bracket.Figu

Page 206

Hard drive Replacing a hard driveFor more information on SATA hard drives and the SATA RAID configuration, see SATA deviceson page 145.Removing a ha

Page 207 - I PCI bus layout

Installing a hard drive1. Select a drive bay in which to install the drive. If installing more than one hard drive, use the harddrive order shown in t

Page 208 - Figure I-1 PCI bus layout

5. Attach a data cable from a SATA connector on the system board to the hard drive, and attach apower cable to the drive.Figure 4-41 Replacing the SA

Page 209

Installing a hard drive In the fifth hard drive bayTo install a hard drive into fifth HDD bay:1. Place the workstation on its side, and remove the thr

Page 210

Processor heatsink Removing the CPU heatsinkNOTE The following illustrated CPU heatsink is typical of what you might have in yourworkstation. Be awa

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