HP 3300 Specifications

Maintenance & Service GuideHP Elite 7500 MicrotowerHP Elite 7300 MicrotowerHP Pro 3300 MicrotowerHP Pro 3305 MicrotowerHP Pro 3300 Small Form Fact

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ProcessorModel 7500/7300/3300 uses Intel processors. Model 3305 uses AMD processors.Description Spare part numberIntel Core i7 processors 3770 (3.4 G

Description Spare part numberX6 1065T, quad core, 2-MB L2 cache, 2.9 GHz, E0 666426-001X6 1055T, quad core, 2-MB L2 cache, 2.8 GHz, C3 617838-001X6 10

5. If you are removing an Intel processor, rotate the locking lever to its full open position (1), raiseand rotate the microprocessor retainer to its

6. If you are removing an AMD processor, rotate the locking lever to its full open position (1), andthen carefully lift the processor from the socket

7. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.8. Secure the fa

Power SupplyDescription Spare part numberPower supply, 300W 656721-001WARNING! Voltage is always present on the system board when the computer is plug

5. Remove the four screws that secure the power supply to the rear chassis.Figure 7-48 Power supply screws6. Inside of the unit, press the power supp

System BoardDescription Spare part numberSystem board for use in 3300 models with 65W Intel processors (includes thermal material) 656598-001System bo

8. Remove the eight screws that secure the system board to the chassis.9. Slide the system board toward the front of the chassis, and then lift it up

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

1 Product FeaturesStandard ConfigurationHP Pro 3300 MT HP Pro 3300 SFFHP Elite 7500/7300 MT NOTE: The drive configuration shown above may be differen

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

8 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. I

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.Figure 8-2 Removing the access panelTo install the

Front BezelDescription Spare part numberFront bezel 656835-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. Rem

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: D

dual channel and the remainder is assigned to single channel. For optimal speed, the channelsshould be balanced so that the largest amount of memory i

4. Rotate the optical drive to its upright position.Figure 8-6 Rotating the optical drive5. Open both latches of the memory module socket (1), and re

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Serviceability FeaturesThe computers include features that make them easy to upgrade and service. A Torx T-15 or flatblade screwdriver is needed for m

Expansion CardDescription Spare part numberGraphics cards nVidia GeForce GT530 2-GB graphics adapter 659354-001nVidia GeForce GT520 1-GB graphics ada

Figure 8-10 Expansion Slot Locations (Brazil)NOTE: Board appearance and color may vary.NOTE: You can install a PCI Express x1, x4, x8, or x16 expansi

4. Release the slot cover bracket by removing the screw that secures the bracket, and then liftingthe bracket off the computer.Figure 8-11 Opening th

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-0012 TB, 7200 rpm SATA hard drive 616608-0011.5 TB, 7200 rpm S

To verify the type and size of the storage devices installed in the computer, run Computer Setup.Removing DrivesWhen installing drives, follow these g

5. If removing an optical drive, disconnect the cables from the rear of the drive.Figure 8-16 Removing the drive cables6. Remove the Torx screw from

Small Form Factor ComponentsTable 1-2 Microtower Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay

8. Push the optical drive from behind, and then remove it from the front of the computer.Figure 8-18 Removing the optical driveRemoving the Hard Driv

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.Figure 8-19 Pulling the hard drive release latch

7. Disconnect the cables from the rear of the hard drive.Figure 8-21 Disconnecting the hard drive cables8. Remove the hard drive from the computer.Fi

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.Figure 8-23 Removing the hard drive guide screwsTo replace

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

5. Disconnect the power switch cable from the front USB assembly cable.Figure 8-25 Disconnecting the power switch cable6. From the outside, front of

Front USB AssemblyDescription Spare part numberFront I/O and card reader (6-in-1) 656983-001The front USB assembly is secured to the front of the chas

5. Remove the cables from the clip on the base pan of the computer.Figure 8-28 Removing the cables from the clip6. From the front of the computer, re

7. Push the left side of the assembly down slightly (1), and then push the assembly into thecomputer (2).Figure 8-30 Disengaging the front USB assemb

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

2 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.Figure 8

Fan SinkDescription Spare part numberFan sink 657402-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

4. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

ProcessorDescription Spare part numberIntel Core i7 processors 2600S (2.7 GHz, 8-MB L3 cache, 65W) 638419-001Intel Core i5 processors 2500S (2.7 GHz

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

6. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.7. Secure the fa

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.Figure 8-36 Removing the power supply screws6. O

System BoardDescription Spare part numberSystem board for use in models with 65W processors (includes thermal material) 656598-001System board for use

9. Remove the six screws that secure the system board to the chassis.Figure 8-38 Removing the system board screws10. Slide the system board away from

NOTE: When replacing the system board, you must also change the chassis serial number in theBIOS.CAUTION: Before reinstalling the heat sink you must c

3. Select the All Programs menu.4. Click on the Windows Update link.In Windows 7, the Windows Update screen appears. Click view available updates and

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” minip

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+

24-Pin PowerConnectorPin Signal Pin Signal Pin Signal Pin Signal123456+3.3V+3.3VGND+5VGND+5V789101112GNDPOK+5 Vaux+12V+12V+3.3V131415161718+3.3V–12VGN

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

D Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 164 in this guide.To assist you in r

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table D-2 Solving Power ProblemsPower supply s

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Table D-3 Solving Diskette Problems (continued)Diskette drive cannot write to a diskette.Cause SolutionNot enough space is left on the diskette. 1. U

“Invalid system disk” message is displayed.Cause SolutionA diskette that does not contain the system files needed tostart the computer has been insert

Solving Hard Drive ProblemsTable D-4 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from a diskette that is notbootable.Remove the diskette from the disk

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If t

Solving Media Card Reader ProblemsTable D-5 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Mic

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. Open My Computer (Windows XP)

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

Vibrating or rattling noise coming from inside a CRT monitor when powered on.Cause SolutionMonitor degaussing coil has been activated. None. It is nor

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Table D-7 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionComputer is in standby mode. Press the

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Table D-8 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al

Table D-10 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the bac

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Table D-12 Solving Network ProblemsWake-on-LAN feature is not functioning.Cause SolutionS5 Maximum Power Saving feature is enabled. Disable the S5 Ma

© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

System setup utility reports unprogrammed EEPROM.Cause SolutionUnprogrammed EEPROM. Contact an authorized service provider.Solving Memory ProblemsIf y

Insufficient memory error during operation.Cause SolutionToo many Terminate and Stay Resident programs (TSRs)are installed.Delete any TSRs that you do

Power LED flashes Red eleven times, once every second, followed by a two second pause.Cause SolutionThe current processor does not support a feature p

CD-ROM or DVD devices are not detected or driver is not loaded.Cause SolutionDrive is not connected properly or not properly configured. See the docum

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Table D-18 Solving Internet Access Problems (continued)Unable to connect to the Internet.Cause SolutionCable/DSL service is not available or has been

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

E Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Resetting the Password Jumper – Models 3300/3305To disable the power-on or setup password features, or to clear the power-on or setup passwords,comple

Resetting the Password Jumper – Model 7300/7500To disable the power-on or setup password features, or to clear the power-on or setup passwords,complet

Clearing and Resetting the CMOS – Models 3300/3305The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

Clearing and Resetting the CMOS – Model 7300/7500The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

F Backup and RecoveryWindows 7 – Backup and RecoveryTo protect your information, use Windows® Backup and Restore to back up individual files andfolder

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Performing a RecoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 1◦

5. Select one of the first three listed tools to repair your computer.6. Follow the on-screen instructions.NOTE: For additional information on recover

NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Restart the computer, and then insert the Windows 7 operating s

●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i

NOTE: If you are unable to boot (start up) your computer, you must use System Recovery discs thatyou can obtain from HP Support to reboot the computer

To recover the original hard drive image using F11, follow these steps:1. If possible, back up all personal files.2. If possible, check for the presen

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l

Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the

IndexSymbols/Numerics24-pin power pin assignments1454-pin power pin assignments 142Aaccess panelMT spare part number 47removal and replacement 47SFF r

fan, SFFspare part number 31, 34flash drive problems 196flashing LEDs 159front bezelMT spare part number 49removal and replacement 49SFF removal andre

power cord set requirementscountry specific 149power problems 169power supplyfan 43operating voltage range 215,216removal and replacement 95SFF remova

Table 3-4 Computer Setup—Security (continued)System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (enable/disabl

SATA cable, spare partnumber 30system board removal andreplacement 137system board, spare partnumber 28, 34small form factor components 3softwareprobl

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

4 Illustrated parts catalogThis chapter provides spare part information for all chassis.Microtower (MT) Chassis Spare PartsComputer Major ComponentsMi

Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use on 3300/3305 models 657109-001 For use on 7500/7300 models (n

Item Description Spare part number ●2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001 ●2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001 ● 2400 (3.1-GHz, 6

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Item Description Spare part number ●X2 265, dual core, 1-MB cache, 3.3 GHz, C3 632921-001628881-001 ●X2 260, dual core, 1-MB cache, 3.2 GHz, C3 614513

CablesItem Description Spare part number(1) Power switch/LED assembly 657105-001(2) SATA cable, 165 mm 657102-001Misc PartsMicrotower (MT) Chassis Spa

Item Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) For use in models with Intel proce

Description Spare part number320-GB, 7200-rpm, 6G 636928-001320-GB, 7200-rpm, 3G 621420-001256-GB solid-state drive (SSD) 661842-001128-GB solid-state

Sequential Part Number ListingSpare partnumberDescription202997-001 DVI to VGA adapter (not illustrated)319603-001 RTC battery (not illustrated)530593

Spare partnumberDescription636930-001 1-TB, 7200 RPM hard drive, 6G638003-001 AMD Athlon II X3 455 processor, dual core, 1.5-MB cache, 3.3 GHz, C36380

Spare partnumberDescription657099-001 Card reader, 15-in-1657100-001 AMD Phenom II X2 560 processor, dual core, 1-MB cache, 3.3 GHz, C3657101-001 AMD

Spare partnumberDescription671612-001 Memory module, 2-GB, PC3 12800, 1666-MHz for use in only 7500 models671613-001 Memory module, 4-GB, PC3 12800, 1

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 65683

Item Description Spare part number For use in Brazil 665223-001 Memory modules (PC3-10600, 1333-MHz; not illustrated) 4-GB 585157-001 2-GB 635803-

iv About This Book

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-00130 Chapter 4 Illustrated parts cata

Misc PartsItem Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 657402-001(3) Front I/O and

Item Description Spare part number USB webcam 609252-001 Mouse, wireless 625685-00132 Chapter 4 Illustrated parts catalog

DrivesDescription Spare part numberHard drive 2-TB, 7200-rpm 616608-0011.5-TB, 7200-rpm 613209-0011-TB, 7200-rpm 621418-001750-GB, 7200-rpm 632938-00

Spare partnumberDescription609252-001 USB webcam613209-001 1.5-TB hard drive616608-001 2-TB hard drive621418-001 1-TB hard drive621420-001 320-GB, 720

Spare partnumberDescription656835-001 Front bezel656983-001 Front I/O and card reader (6-in-1)656984-001 Power switch/LED assembly657111-001 Intel Cor

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

6 Routine Care, and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecautio

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Table of contents1 Product Features ...

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

●If you remove a key, use a specially designed key puller to prevent damage to the keys. Thistool is available through many electronic supply outlets.

●Diagnostics software●HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-resistant bits (Smart Cover FailSafe Key,

Lithium Coin Cell BatteryThe battery that comes with the computer provides power to the real-time clock and has a minimumlifetime of about three years

7 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 46).2. Us

3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna

Front BezelDescription Spare part numberFront bezel for use on 3300/3305 models 657109-001Front bezel for use on 7300/7500 models 657112-0011. Prepare

Small Form Factor (SFF) Chassis Spare Parts ... 28Computer major compon

5. Rotate the right side of the bezel off the chassis followed by the left side.Figure 7-4 Removing the Front BezelNOTE: The appearance of the front

MemoryNOTE: HP Elite 7500 models use PC3-12800 memory. HP Elite 7300 and HP Pro 3300/3305models use PC3-10800 memory.Description Spare part numberPC3-

In addition, the computer supports:●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies●single-sided and double-sided DIMMs●DIMMs constructed wit

Populating DIMM SocketsPopulate the DIMM sockets in the following order:– Model 3305: DIMM1, DIMM3, DIMM2, DIMM4– Model 3300, 7300, 7500: DIMM1, DIMM2

Figure 7-6 DIMM Socket Locations (model 7300 shown)Table 7-2 DIMM Socket LocationsItem Description Socket Color Insertion Order1 XMM1 socket, Channe

populated with the least amount of memory describes the total amount of memory assigned todual channel and the remainder is assigned to single channel

4. Open both latches of the memory module socket.Figure 7-7 Removing a DIMM56 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

5. Remove the memory module from the socket.Figure 7-8 Removing a DIMMNOTE: A memory module can be installed in only one way. Match the notch on the

Expansion CardsDescription Spare part numberGraphics cards ATI Radeon HD 7570 1-GB graphics adapter for use only on 7500 models 679219-001ATI Radeon

The HP Pro 3300/3305 has three PCI Express x1 expansion slots, one PCI Express x16 expansionslot, and one MiniPCI expansion slot. The expansion slots

Front Bezel ...

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

9. To install an expansion card, locate where the card will be seated inside the computer.Figure 7-16 Installing an expansion card — PCIe x16Figure 7

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models 6170

Drive PositionsNOTE: Front bezel appearance may vary.Figure 7-18 Drive Positions1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch

Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

Fan Assembly ... 129Fa

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 7-19 System Board Dr

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.Figure 7-21 Pushing the optical dr

7. Disconnect the power cable and data cable from the rear of the optical drive.Figure 7-23 Disconnecting the power and data cables8. Slide the drive

Figure 7-25 Optical drive alignment holeRemoving a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old har

3. Locate hard disk drive in the computer.Figure 7-26 Hard drive locationDrives 75

4. Remove the two screws that secure the hard drive cage to the computer.Figure 7-27 Removing the hard drive cage screws5. Press the latch at the sid

6. Lift the cage partially out of the computer.Figure 7-29 Lifting the hard drive cage7. Disconnect the cables from the of the hard drive.Figure 7-30

8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from

9. Slide the hard drive out of the cage.Figure 7-31 Disconnecting the hard drive cablesTo install a hard drive, reverse the removal procedures.When i

Solving Display Problems ... 178Solving

Figure 7-33 Disconnecting the hard drive cables80 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly for use on 3300/3305 models 657110-001Front I/O and US

6. Remove the screw (1) that secures the housing to the chassis, and then slide the housing up (2).Figure 7-35 Front I/O assembly removal7. Rotate th

Note that the red connector and the small white connector is not used.Figure 7-37 Unused cablesNote that dual cables connect to some system board con

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis

8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 46).2. Remove the ac

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN1 (1), pullthe fan into the chassis until it clears the chassis lip,

Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 657402-001Fan sink for use in models with AMD processor

6. Lift the heat sink from the processor and set it on its side to keep from contaminating the workarea with thermal grease.Figure 7-44 Removing the