HP xw6400 User's Guide download pdf (Page 134)

Problem Cause Solution

The expansion board installed is a

network card and conflicts with the

embedded network card.

Under the Computer Setup Advanced menu, change the

resource settings for the board.

Network controller stops working

without apparent cause.

The files containing the network

drivers are corrupted.

Reinstall the network drivers, using the Restore Plus! CD.

The cable is not securely

connected.

Be sure that both ends of the cable are securely attached

to the correct devices.

The network controller is

defective.

Replace the NIC.

New network card will not boot. New network card might be

defective or might not meet

industry-standard specifications.

Install a working, industry-standard NIC, or change the

boot sequence to boot from another source.

Cannot connect to network

server when attempting remote

system installation.

The network controller is not

configured properly.

Verify network connectivity, that a DHCP Server is

present, and that the Remote System Installation Server

contains the NIC drivers for your NIC.

System setup utility reports

unprogrammed EEPROM.

Unprogrammed EEPROM. Flash the ROM.

Solving memory problems

CAUTION For those systems that support ECC memory, HP does not support mixing ECC and

non-ECC memory. Otherwise, the system will not boot the operating system.

Table 5-14 Memory problems

Problem Cause Solution

System will not boot or does not

function properly after installing

additional memory modules.

Memory module is not the

correct type or speed or the

new memory module is not

seated properly.

Replace module with the correct industry-standard device

for the workstation.

On some models, ECC and non-ECC memory modules

cannot be mixed.

Out of memory error. Memory configuration might

not be set up correctly.

Use the Device Manager to verify memory configuration.

You have run out of memory to

run the application.

Verify the application documentation to determine the

memory requirements.

Memory count during POST is

wrong.

The memory modules might

not be installed correctly.

Verify that the memory modules have been installed

correctly and that proper modules are used.

Insufficient memory error during

operation.

Too many Terminate and Stay

Resident programs (TSRs) are

installed.

Delete any TSRs that you do not need.

You have run out of memory

for the application.

Verify the memory requirements for the application or add

more memory to the workstation.

Power LED flashes red 5 times,

once every second, followed by a

2-second pause, and the

workstation beeps 5 times.

Memory is installed incorrectly

or is bad.

1. Reseat DIMMs.

2. Replace DIMMs one at a time to isolate the faulty

module.

Table 5-13 Network problems (continued)

124 Chapter 5 System diagnostics and troubleshooting ENWW

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HP xw6400 User's Guide Page 134

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