Hp LaserJet 3150 All-in-One Printer series User Manual Page 190
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188 8 Troubleshooting and Maintenance
EN
The HP LaserJet
3150 product is not
responding after
“Print” is selected
in the software or
you receive a
message on the
computer screen
stating there was
an error printing to
the parallel port.
The printer may be printing a complex
image.
The printer may be paused.
The parallel cable between the
HP LaserJet 3150 product and the
computer may not be connected properly.
The wrong printer was selected in your
software.
The software for your HP LaserJet 3150
product is not configured for the correct
port.
The computer parallel port may not
adequately support bidirectional
communication.
The product may not be receiving
adequate power, or there may be voltage
fluctuations.
Another device may be interfering.
The parallel cable is defective or the
parallel port on the computer is
malfunctioning.
Allow extra time for the computer to send
the image.
Resume printing from the Printers window
(95, 98, or NT 4.0 or 2000) or Print
Manager (3.1x).
Disconnect and reconnect the parallel
cable between the HP LaserJet 3150
product and the computer.
Check the printer selection menu in your
program to see if you selected the
HP LaserJet 3150.
Check your software’s printer selection
menu to make sure it is accessing the
correct port. If your computer has more
than one parallel port, make sure the
parallel cable is connected to the correct
one.
Ensure that the computer has a parallel
port with a bidirectional data bus. (EPP or
unidirectional ports are not supported.)
Change the parallel port mode setting in
the computer’s BIOS. HP recommends
setting it to ECP or bidirectional, but other
modes may also work. For instructions on
changing the setting, see Appendix C, see
the computer documentation, or contact
the computer manufacturer.
Plug the product into a different power
source.
If there is another device connected to the
computer parallel port, disconnect it and
connect the HP LaserJet 3150 product
directly to the computer parallel port. You
might also have to remove software for the
other device before the product will work.
Try plugging in another size C parallel
cable if you have one. If you have another
parallel port on the computer, try plugging
the cable into it instead.
If you have another computer, try
connecting the product to the other
computer.
Problem Cause Solution
- C4256-90952 1
- HP First (North America Only) 4
- HP LaserJet 3150 Product 5
- User Guide 5
- Copyright Information 6
- Trademark Credits 6
- Contents 7
- 3 Printing 8
- 4 Copying 8
- 5 Scanning 9
- 7 Managing Basic Features 9
- Appendix A Specifications 11
- Glossary 12
- Introduction 13
- 14 1 Introduction 16
- Selecting and loading items 18
- Loading items to be faxed 20
- Adjusting the contrast 23
- Adjusting the resolution 23
- Resolution options 24
- To send a fax 27
- Using Manual Dial 30
- Redialing manually 31
- Sending long pages 32
- Canceling the polling setup 34
- Canceling the current fax job 35
- Reprinting faxes 38
- Clearing faxes from memory 39
- (polling) 39
- Using fax forwarding 40
- Using remote retrieval 41
- Using pager notification 44
- Faxing using the software 46
- Printing 53
- Selecting print media 54
- Selecting media sizes 55
- Loading media 56
- Using the single-sheet 57
- Selecting the output path 58
- To print on letterhead 59
- To print on envelopes 60
- Printing tasks 61
- Printing on special media 62
- Recycling toner cartridges 64
- Extending toner life by 65
- To create a watermark 66
- To use a watermark 66
- To create a Quick Set 67
- To use a Quick Set 67
- Cleaning up spilled toner 69
- 68 3 Printing 70
- Selecting items to be copied 72
- Loading paper for copy output 72
- Loading items to be copied 72
- Copying from the product 74
- Reducing or enlarging copies 76
- Copying long pages 77
- 78 4 Copying 80
- Scanning 81
- Selecting items for scanning 82
- Loading items to be scanned 82
- Starting a scan 84
- Selecting a scan destination 85
- Common scan modes 85
- Completing the scan 86
- Saving scanned items 87
- Working with the desktop 87
- Stacking and unstacking files 89
- Using link icons 90
- To use a link icon 91
- Scanning to text using OCR 92
- About OCR software 92
- Choosing documents to OCR 93
- Scanning long pages 94
- 94 5 Scanning 96
- E-Mailing Portable 97
- Documents 97
- To load normal items 99
- To load special items 100
- To e-mail from the product 101
- Assistant 102
- Pro software 103
- Managing Basic 105
- Features 105
- Using the control panel menu 106
- The Menu tree 106
- The Menu tree 105 107
- Setting send fax options 108
- Using dialing characters 109
- Using special dialing symbols 110
- To conceal a PIN number 121
- Enabling a dialing prefix 122
- Changing the time and date 123
- Changing the fax header 124
- Adjusting number of redials 125
- Changing detect dial tone 128
- Enabling billing codes 129
- Setting receive fax options 131
- How do I get it? 134
- Receiving faxes to memory 138
- To set autoreduction 140
- Enabling an extension phone 141
- Managing logs and reports 143
- Printing the fax log 144
- Printing the billing log only 145
- Printing the Block Fax list 145
- Printing a self-test report 149
- Printing a Menu tree 149
- Adjusting general defaults 150
- To adjust ring volume 151
- To turn on or off alarms 152
- Changing the default contrast 154
- Setting the default collation 155
- Setting the paper size 156
- Restoring factory defaults 158
- Hints and help 159
- Troubleshooting and 161
- Maintenance 161
- Message Cause Solution 169
- Solving fax problems 179
- Problem Cause Solution 180
- Solving fax problems 179 181
- Solving fax problems 181 183
- Solving fax problems 183 185
- Solving fax problems 185 187
- Solving printing problems 189
- Solving printing problems 189 191
- Solving printing problems 191 193
- Solving copying problems 194
- Solving copying problems 193 195
- Solving copying problems 195 197
- Solving scanning problems 198
- Solving scanning problems 197 199
- Solving scanning problems 199 201
- Solving paper feed problems 211
- Cleaning the scanner path 215
- Recalibrating the scanner 217
- Cleaning the print path 218
- Using a cleaning page 221
- Ordering parts 223
- Ordering software 224
- Uninstalling the software 225
- Specifications 227
- Simultaneous tasking features 230
- Product specifications 233
- Laser safety statement 233
- FCC regulations 234
- IC CS-03 requirements 237
- Declaration of conformity 240
- Canadian DOC regulations 241
- Material safety data sheet 244
- Battery Specifications 244
- Service and Support 245
- Information 245
- Obtaining hardware service 247
- Returning the unit 247
- Service information form 248
- Software license agreement 249
- HP sales and service offices 251
- Changing Parallel Port 255
- Gateway 2000 257
- HP Pavilion 257
- HP Vectra 258
- IBM Aptiva 258
- Packard Bell 259
- General information 260
- Glossary 261
- 268 Glossary 270
- Index 269 271
- 270 Index 272
- Index 271 273
- 272 Index 274
- Index 273 275
- 274 Index 276
- Index 275 277
- 276 Index 278
- Index 277 279
- 278 Index 280
- Index 279 281
- 280 Index 282
- Index 281 283
- 282 Index 284
- *C4256-90952* 286
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