Hp LaserJet 3150 All-in-One Printer series User Manual download pdf (Page 183)

EN

Solving fax problems 181

Faxes quit during

sending.

There may be a poor connection to the

phone line.

The fax machine to which you are sending

may be malfunctioning.

The product memory may be full if the

Receive to Memory setting is enabled.

Your phone line may not be working.

Try sending again later.

Try sending to another fax machine.

Check the control panel display. If it

displays “Print Faxes,” there are faxes in

memory that need to be printed. See

“Printing faxes received to memory” on

page 35.

Connect the product to a different phone

line and try sending. Also, try connecting a

phone directly to the phone line and

making a call to check the phone line.

The HP LaserJet

3150 product is

receiving faxes but

is not sending

them.

If your HP LaserJet 3150 product is on a

PBX system, the PBX system may be

generating a dial tone the HP LaserJet

3150 product cannot detect.

There may be a poor phone connection.

The fax machine to which you are sending

may be malfunctioning.

Your phone line may not be working.

Disable the detect dial tone setting. See

“Changing detect dial tone” on page 126.

Try again later.

Try sending to another fax machine.

Connect the product to a different phone

line and try sending. Also, try connecting a

phone directly to the phone line and

making a call to check the phone line.

Outgoing fax calls

keep dialing.

If the call was busy, the HP LaserJet 3150

product redials for the number of times

specified.

To stop the redials while the HP LaserJet

3150 product is dialing, press S

TOP

/

C

LEAR

. If it is waiting to redial, stop the job

using Job Status. See “Canceling a fax job

using Job Status” on page 33.

To see how many times the HP LaserJet

3150 product is set to redial, print a

configuration report (see “Printing a

configuration report” on page 146) and

check the “Number of redials” entry. See

“Adjusting number of redials” on page 123

if you need to change the setting.

Problem Cause Solution

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