Hp 2700 User Manual Page 121
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Printer response problems
The control-panel display is blank
Cause Solution
The printer power switch is in the off position. Verify that the printer is on. Fans might run while the printer is
in standby mode (off).
The printer memory DIMMs are defective or installed
incorrectly.
Verify that the printer memory DIMMs are correctly installed
and are not defective.
The power cord is not firmly plugged into both the printer and
the power receptacle.
Turn off the printer and then disconnect and reconnect the
power cord. Turn the printer on.
The line voltage is incorrect. Connect the printer to a correct voltage source, as specified on
the power rating label on the back of the printer.
The power cord is damaged or worn. Replace the power cord.
The power source receptacle is not working correctly. Connect the printer to a different power receptacle.
The control-panel display is difficult to read
Cause
Solution
The contrast is too high or too low for the office environment. Adjust the contrast on the control-panel display. See System
Setup menu.
The printer is on, but nothing prints
Cause Solution
The printer Ready indicator light is not lit. Press X to return the printer to the Ready state.
The top cover is not closed. Close the top cover firmly.
Replace <color> cartridge appears on the control-panel
display.
Replace the specified print cartridge.
A printer message other than Ready appears on the printer
control panel.
See Control-panel messages.
The correct driver is not selected in the software program or
printer driver.
Select the PS driver in the software program or printer driver.
The computer port is not configured or is not working correctly. Connect another peripheral to this port to verify that the port is
working.
The printer is on but is not receiving data
Cause Solution
The printer Ready indicator light is not lit. Press X to return the printer to the Ready state.
The front door is not closed. Close the front door firmly.
A printer message other than Ready appears on the printer
control panel.
See Control-panel messages.
ENWW Printer response problems 111
- User Guide 1
- Table of contents 5
- 1 Printer basics 11
- Printers at a glance 12
- Features at a glance 13
- Walkaround 14
- ENWW Walkaround 5 15
- Printer software 16
- Opening the printer drivers 17
- Software for Windows 18
- Software for Macintosh 18
- Software for networks 19
- Print-media specifications 20
- Optional tray 3 21
- Selecting print media 22
- Printing on special media 24
- Heavy paper 25
- Recycled paper 26
- HP LaserJet media 26
- 2 Control panel 27
- Using the control-panel menus 30
- Reports menu 31
- System Setup menu 32
- Service menu 35
- 3 I/O configuration 37
- USB configuration 38
- Setting a system password 40
- Table 3-1 Printing 42
- Table 3-4 IP addressing 42
- Internet Protocol (IP) 43
- IP address 43
- Configuring IP parameters 43
- Gateways 44
- 4 Printing tasks 45
- Controlling print jobs 46
- Priority for print settings 47
- Configuring trays 48
- 1. Open tray 1 49
- ENWW Configuring trays 39 49
- Loading tray 2 51
- Loading optional tray 3 53
- ENWW Configuring trays 45 55
- Loading special media 56
- Creating and using quick sets 57
- Using watermarks 58
- Resizing documents 58
- Printing a blank first page 59
- Setting the color options 60
- Using the Services tab 61
- Printing a cover page 62
- Manual 2-sided printing 64
- Stopping a print request 66
- 5 Managing the printer 67
- Using the embedded Web server 70
- Embedded Web server sections 71
- Using the HP ToolboxFX 73
- Event log 74
- Set up status alerts 75
- Set up e-mail alerts 75
- Device settings 76
- Paper handling 77
- Printing 77
- PostScript 77
- Print quality 78
- Print density 78
- Paper types 78
- Network settings 79
- Using color 82
- Managing color 83
- Restricting color printing 84
- Matching colors 86
- ENWW Matching colors 77 87
- 78 Chapter 6 Color ENWW 88
- 7 Maintenance 89
- Figure 7-1 Printer display 90
- 1 Message/Prompt area 90
- 2 Supplies gauge 90
- Print-cartridge storage 91
- HP print cartridges 91
- Non-HP print cartridges 91
- HP fraud hotline and Web site 92
- Replacing supplies and parts 93
- Cleaning the printer 96
- 8 Problem solving 97
- Control-panel messages 99
- Common causes of jams 104
- Clearing jams 105
- Jam in print paper path 109
- 1. Open the front door 109
- 6. Open the top cover 111
- ENWW Jams 101 111
- 3. Open the top cover 114
- Paper-handling problems 117
- Printer response problems 121
- Color-printing problems 124
- Incorrect printer output 126
- Macintosh problems 128
- ENWW Macintosh problems 119 129
- Software program problems 131
- Print-quality troubleshooting 132
- Section Print-cartridge 134
- 1 Yellow 134
- 4 Magenta 134
- Calibrating the printer 135
- A Supplies and accessories 139
- Parts and supplies 140
- ENWW Parts and supplies 131 141
- 1. Open the HP ToolboxFX 143
- B Service and support 145
- HP Customer Care 148
- The HP ToolboxFX 149
- HP maintenance agreements 150
- Repacking the printer 151
- C Printer specifications 153
- Electrical specifications 154
- Acoustic emissions 156
- D Regulatory information 159
- FCC regulations 160
- For more information 163
- Declaration of conformity 164
- Safety statements 165
- Laser statement for Finland 166
- E Working with memory 167
- Installing memory DIMMs 168
- Enabling memory 170
- Checking DIMM installation 171
- Glossary 173
- Q7824-90932 182
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