HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) User Manual Page 153
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i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader,
one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint Sensor;
press or tap F1 to accept or F2 to reject.
j. Remove all power and system batteries for at least 24 hours.
2. Complete one of the following:
●
Remove and retain the storage drive.
– or –
●
Clear the drive contents by using a third party utility designed to erase data from an SSD.
– or –
●
Clear the contents of the drive by using the following BIOS Setup Secure Erase command option
steps:
IMPORTANT: If you clear data using Secure Erase, it cannot be recovered.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select the Security menu and scroll down to the Utilities menu.
c. Select Hard Drive Tools.
d. Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and
then follow the on-screen instructions to continue.
– or –
●
Clear the contents of the drive by using the following Disk Sanitizer command steps:
IMPORTANT: If you clear data using Disk Sanitizer, it cannot be recovered.
NOTE: The amount of time it takes for Disk Sanitizer to run can take several hours. Plug the
computer into an AC outlet before starting.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select the Security menu and scroll down to the Utilities menu.
c. Select Hard Drive Tools.
d. Under Utilities, select Disk Sanitizer, select the hard drive holding the data you want to clear, and
then follow the on-screen instructions to continue.
Nonvolatile memory usage
Non Volatile
Memory Type
Amount (Size) Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data input into this
memory?
How is this memory write
protected?
HP Sure Start
flash (select
models only)
2 MBytes No Yes Provides
protected
backup of
critical System
BIOS code, EC
Data cannot be written to this
device via the host processor.
The content is managed
solely by the HP Sure Start
Embedded Controller.
This memory is protected
by the HP Sure Start
Embedded Controller.
Nonvolatile memory usage 141
- Maintenance and Service Guide 1
- Safety warning notice 5
- Table of contents 7
- 1 Product description 13
- Display 7 19
- Buttons and speakers 20
- Buttons and speakers 9 21
- Lights 11 23
- TouchPad 24
- Front 13 25
- Right 15 27
- Bottom 17 29
- 3 Illustrated parts catalog 31
- PCID label 32
- Non-Windows 8 models 33
- Computer major components 34
- Computer major components 23 35
- Computer major components 25 37
- Display assembly components 39
- Bracket Kit 41
- Cable Kit 42
- Plastics Kit 43
- Mass storage devices 44
- Miscellaneous parts 45
- Tools required 53
- Service considerations 53
- Grounding guidelines 54
- Workstation guidelines 55
- Equipment guidelines 56
- Customer Self-Repair parts 57
- SIM card 58
- Service cover 59
- Solid-state drive 62
- WLAN module 63
- WWAN module 65
- RTC battery 67
- Optical drive 68
- Upgrade Bay hard drive 70
- Expansion memory module 72
- Keyboard 73
- Primary memory module 76
- Display bezel 78
- Display panel 80
- Webcam/microphone module 82
- Top cover 83
- Multifunction board 87
- Speakers 89
- Fingerprint reader 90
- Power button board 91
- Display assembly 93
- ExpressCard assembly 99
- Smart Card reader 100
- Audio/USB board 101
- Processor heat sink 103
- 2. Remove the heat sink (2) 104
- Processor 106
- Graphics subsystem heat sink 108
- Graphics board 111
- Power connector cable 113
- System board 114
- Using Computer Setup 118
- Updating the BIOS 119
- Using MultiBoot 121
- Using System Diagnostics 123
- Determining the BIOS version 127
- Downloading a BIOS update 127
- Starting Computer Setup 132
- 10 Specifications 137
- Backing up your information 138
- Performing a system recovery 139
- Using HP Software Setup 142
- Guidelines 143
- Creating backups 149
- Creating restore media 149
- Nonvolatile memory usage 153
- Questions and answers 155
- 16 Recycling 160
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