HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) User Manual Page 121
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Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app.
2. Select Updates and tune-ups, and then select Check for HP updates now.
3. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. From the Start screen, type e, and then click File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Using MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is
enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include
optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices
contain bootable media or files that the computer needs to start and operate properly.
Using MultiBoot 109
- Maintenance and Service Guide 1
- Safety warning notice 5
- Table of contents 7
- 1 Product description 13
- Display 7 19
- Buttons and speakers 20
- Buttons and speakers 9 21
- Lights 11 23
- TouchPad 24
- Front 13 25
- Right 15 27
- Bottom 17 29
- 3 Illustrated parts catalog 31
- PCID label 32
- Non-Windows 8 models 33
- Computer major components 34
- Computer major components 23 35
- Computer major components 25 37
- Display assembly components 39
- Bracket Kit 41
- Cable Kit 42
- Plastics Kit 43
- Mass storage devices 44
- Miscellaneous parts 45
- Tools required 53
- Service considerations 53
- Grounding guidelines 54
- Workstation guidelines 55
- Equipment guidelines 56
- Customer Self-Repair parts 57
- SIM card 58
- Service cover 59
- Solid-state drive 62
- WLAN module 63
- WWAN module 65
- RTC battery 67
- Optical drive 68
- Upgrade Bay hard drive 70
- Expansion memory module 72
- Keyboard 73
- Primary memory module 76
- Display bezel 78
- Display panel 80
- Webcam/microphone module 82
- Top cover 83
- Multifunction board 87
- Speakers 89
- Fingerprint reader 90
- Power button board 91
- Display assembly 93
- ExpressCard assembly 99
- Smart Card reader 100
- Audio/USB board 101
- Processor heat sink 103
- 2. Remove the heat sink (2) 104
- Processor 106
- Graphics subsystem heat sink 108
- Graphics board 111
- Power connector cable 113
- System board 114
- Using Computer Setup 118
- Updating the BIOS 119
- Using MultiBoot 121
- Using System Diagnostics 123
- Determining the BIOS version 127
- Downloading a BIOS update 127
- Starting Computer Setup 132
- 10 Specifications 137
- Backing up your information 138
- Performing a system recovery 139
- Using HP Software Setup 142
- Guidelines 143
- Creating backups 149
- Creating restore media 149
- Nonvolatile memory usage 153
- Questions and answers 155
- 16 Recycling 160
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