HP EliteBook Folio 1020 G1 Notebook PC User Manual

User Guide

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1 WelcomeAfter you set up and register the computer, it is important to take the following steps:TIP: To quickly return to the computer Start screen f

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information about●Asia Pacic: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Oice, Singapore 911507When you request a printed copy

2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad zone Moves the pointer and selects or activates items on the screen.NOTE

LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●O: The computer is o.(2) Caps lo

Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s

RightComponent Description(1) Audio-out (headphone) jack/Audio-in (microphone) jackProduces sound when connected to optional powered stereo speakers,

LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a

© Copyright 2015 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

DisplayComponent Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3) Webcam Records video and captures

BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.ENWW Bottom 11

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi

1. From the Start screen, type control panel, and then select Control Panel.2. Select Network and Internet, and then select Network and Sharing Center

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.Conguring a wireless routerFor help in setting

After the connection is made, place the mouse pointer over the network status icon in the notication area, at the far right of the taskbar, to verify

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in addit

1. From the Start screen type mouse, click Settings, and then select Mouse from the list of applications.2. Click the Device Settings tab, select the

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two ngers slightly apart on the TouchPad zone and then drag t

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

Rotating (select models only)Rotating allows you to turn items such as photos.●Anchor the forenger of your left hand in the TouchPad zone. Using your

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three ngers on the TouchPad z

Top-edge swipeThe top-edge swipe displays app command options that allow you to customize apps.IMPORTANT: When an app is open, the top-edge gesture va

Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures. The keyboar

Hot key combination Descriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other system components turn o a

Using the embedded numeric keypadComponent Description(1) fn key Turns the embedded numeric keypad on and o when pressed in combination with the num

●When num lock is on, most keypad keys type numbers.●When num lock is o, most keypad keys function like the arrow, page up, or page down keys.When nu

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software

To connect wireless headphones to your computer, follow the device manufacturer's instructions.WARNING! To reduce the risk of personal injury, lo

Your computer (or optional docking device or expansion port device) has the following external video ports:●VGA●DisplayPort●HDMI (High Denition Multi

iv Safety warning notice ENWW

NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort cable (purchased separately).NOTE: One DisplayPort device

Connect displays to computers with Intel graphics (with an optional hub)NOTE: With an Intel graphics controller and optional hub, you can connect up t

●Extend: View the screen image extended across both the computer and external device.●Second screen only: View the screen image on the external device

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o

CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not ini

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:1.

To access battery information:▲To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and per

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

7 External cards and devicesUsing Micro SD memory cardsOptional memory cards provide secure data storage and convenient data sharing. These cards are

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot. Using a USB deviceU

Table of contents1 Welcome ...

Removing a USB deviceCAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device.CAUTION: To reduce th

Using the docking connectorThe docking connector connects the computer to an optional docking device or expansion port device. An optional docking dev

2. Slide the expansion port device connector into the docking connector on the computer until the connector is seated.42 Chapter 7 External cards an

8 DrivesUsing optional external hard drives (select models only)CAUTION: To prevent information loss or an unresponsive system:Save your work and shut

9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)

●BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.●Automatic DriveLock passwords are enabled in

Password FunctionNOTE: A BIOS Administrator password must be set before you can set a DriveLock password.DriveLock user password* Protects access to t

Deleting a BIOS administrator password1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is

Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P

4. Enter the BIOS Administrator password, and then press enter.5. Use a pointing device or the arrow keys select Set DriveLock Password, and then pres

Scrolling ... 19Pinching/zooming ...

Entering an Automatic DriveLock passwordTo enable an Automatic DriveLock password in Computer Setup, follow these steps:1. Turn on or restart the comp

For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support As

1. Loop the security cable around a secured object.2. Insert the key (1) into the cable lock (2).3. Insert the cable lock into the security cable slot

10 MaintenanceCleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum co

Cleaning the TouchPad, keyboard, or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner a

11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual les and folders, back up your entir

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All les you have created and any software installed on the co

Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con

Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men

Setting password protection on wakeup ... 35Using battery power ...

Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.Downloading a BIOS updateCAUTION: To reduce the r

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is en

To move the device down in the boot order, use a pointing device to click the down arrow, or press the - key.5. To save your changes and exit Computer

Using HP PC Hardware Diagnostics (UEFI) (select models only)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows yo

Using HP Sure Start (select models only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the computer&

13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address your questions, you can contact su

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1

14 Specications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationall

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources●Access website links and additional information about

Removing DriveLock protection ... 49Using Computer Setup Automatic

power settings, right-click the Battery icon on the Windows desktop in the notication area, at the far right of the taskbar, and then click Preferenc

The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa

The process of burning an optional external disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn o Sle

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re

IndexAAC adapter/battery light 8administrator password 45antivirus software 50audio functions, checking 28audio-in (microphone) jack, identifying 8aud

TouchPad on/o button 23using 23wireless 24HP Client Security 51HP PC Hardware Diagnostics (UEFI)downloading 63hubs 39Iinput power 67integrated webca

shutdown 33Sleepexiting 34initiating 34slotssecurity cable 9SoftPaqs, downloading 54softwareantivirus 50critical updates 51Disk Cleanup 43Disk Defragm

Choosing MultiBoot preferences .......................... 61Setting a new