User Guide
Using optional external drives ... 55Using the
●To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter.●To prevent the computer f
4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl
13 Using HP Sure StartUsing HP Sure Start (select models only)Select computer models are configured with HP Sure Start, a technology that continuously
14 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions, you can contact suppor
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the com
15 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international
A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support. To access Help
connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you pres
●To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at
10 Maintenance ...
The process of burning a disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn off Sleep mode.●Be sure t
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexSymbols/Numerics2-finger click TouchPad gestures272-finger pinch zoom TouchPad gesture 27AAC adapter, testing 48administrator password 64antiviru
installing 60removing 59hard drive light 15, 62hard drive recovery 81hard drive, identifying 14headphone (audio-out) jack 4, 5headphones and microphon
conserving 47options 41power button 41power button, identifying 11power connector, identifying 5power lights 10, 15power switch 41power-saving states
wireless network (WLAN)connecting 20corporate WLAN connection 20equipment needed 19functional range 21public WLAN connection 20security 20using 19WLAN
13 Using HP Sure Start ...
1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●Connect to the Int
Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product de
Resources For information aboutIMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP
2 Getting to know your computerRightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Audio-out (headph
Component Description(6) Docking connector Connects an optional docking device.(7) Power connector Connects an AC adapter.Component Description(1) A
LeftNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Security cable slot Attaches an optional security
Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a dete
© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).(2) WWAN
TopTouchPadComponent Description(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.(2) Left po
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Power light ●On: The computer is
Component DescriptionNOTE: On some models, the wireless light is amber when all wireless devices are off.(7) Mute light●Amber: Computer sound is off.●
Component DescriptionTo learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.(2) Speake
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
BottomComponent Description(1) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and th
Component DescriptionNOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal
Component DescriptionNOTE: For more information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 62.16 Chapter 2 Gett
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
Using HP Connection Manager (select models only)HP Connection Manager provides a central location for managing your wireless devices, an interface for
1. From the computer you are sharing, select Start > Computer.2. Right-click what you want to share, and click Properties.3. Select the Sharing tab
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.For help in setting up your WLAN
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.NOTE: If you do not see the WLAN you want to connect to, cl
Inserting and removing a SIM (select models only)CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.To insert a SIM,
Using Bluetooth wireless devicesA Bluetooth device provides short-range wireless communications that replace the physical cable connections that tradi
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in addit
Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag
iv Safety warning notice
NOTE: Using 2-finger click is the same action as using right-click with the mouse.●Place two fingers on the TouchPad zone and press to open the option
Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad
To use a hot key:▲Briefly press the fn key, and then briefly press the second key of the hot key combination.Hot key combination Description fn+esc D
Hot key combination DescriptionNOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight.Using
Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad.NOT
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
NOTE: See Getting to know your computer on page 4 for information on what type of volume controls your computer has.Connecting headphonesYou can conne
Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or reco
VideoYour HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies t
VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor
Processor configuration setting (select models only)IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron
2. Connect the other end of the cable to the digital display device.3. Press fn+f4 to alternate the computer screen image between 4 display states:●PC
1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a DP-to-DP cable (purchased separately). Be sure that the
Connect displays to computers with Intel graphics (with a built-in hub)With your internal hub and Intel graphics controller, you can connect up to 3 d
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state.Intel Rapid Sta
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.Using the p
●Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize battery life●Inf
●The power meter icon in the notification area shows a low or critical battery notification.NOTE: For additional information about the power meter, se
3. Insert the battery (1) into the battery bay at an angle and then press down on the battery (2) until it is fully seated .On select models, the batt
4. Remove the battery from the computer (3).Conserving battery power●Select low power-use settings through Power Options in Windows Control Panel.●Tur
vi Processor configuration setting (select models only)
Disposing of a user-replaceable battery (select models only)WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do n
To test the AC adapter:NOTE: The following instructions apply to computers with user-replaceable batteries.1. Shut down the computer.2. Remove the bat
NOTE: For more information, see the switchable graphics software Help.Using dual graphics (select models only)If your system is equipped with dual gra
7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin
3. Pull gently on the card to remove it from the slot.NOTE: If the card does not eject, pull the card out of the slot. Using smart cards (select model
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated.2. Follow the on-s
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th
1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d
8 DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling
1. Select Start > All Programs > Intel > Intel Rapid Storage Technology.2. Click the Acceleration link, and then click the Disable Accelerati
Table of contents1 Welcome ...
3. Slide the service door toward the front of the computer (4) and lift (5) to remove the service door.Replacing the service doorReplace the service d
4. With the battery bay toward you, slide the service door release latch to the right (3), and if you choose to, insert and tighten the optional screw
5. Remove the battery (Removing a battery on page 46).6. Loosen the 4 hard drive cover screws (1). Pull the hard drive tab (2) to disconnect the hard
3. Tighten the hard drive screws (3).4. Insert the battery (see Inserting a battery on page 45).5. Replace the service door (see Replacing the service
1. Connect the computer to AC power.2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.3. Click Defragment di
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corne
●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master passwor
4 Navigating using the keyboard, touch gestures and pointing devices ... 25Using pointing
Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).At t
8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen
6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo
Using HP Client Security (select models only)HP Client Security software is preinstalled on select computer models. This software can be accessed thro
●On the upper-right side of the display●On the left side of the displayDepending on your computer model, the reader may be oriented horizontally or ve
10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgraded by adding
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot.CAUTION: To prevent damage to the mem
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap in
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your comput
Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifica
6 Power management ...
11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These to
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7 operating system DVD—Insta
To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on file size and the speed of the comput
1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select
To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Res
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
1. Select Start > Computer.2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive pa
4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key.– or –To move the device down in the boot
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