HP EliteBook Folio 9480m Notebook PC User Manual

User Guide

Appendix A Traveling with or shipping your computer ... 84Appendi

IndexSymbols/Numerics2-finger click TouchPad gestures262-finger pinch zoom TouchPadgesture 25AAC adapter, testing 40AC adapter/battery light 15adminis

Hhard driveexternal 46HP 3D DriveGuard 52installing 51removing 50hard drive bay, identifying 13hard drive light 15, 53hard drive recovery 73headphone

portsDisplayPort 4, 32external monitor 4, 32Intel Wireless Display 33USB 3.0 charging (powered)5VGA 32powerbattery 36conserving 39options 34power butt

Windows applications key,identifying 12Windows button, identifying 12Windows Startup Repair, using72wireless and memory modulecompartmentidentifying 1

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireless

Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product det

Resources For information aboutWhen you request a printed copy of your warranty, please include your product number, warranty period (found on yourser

2 Getting to know your computerRightComponent Description(1)USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, suchas a keyboard, mo

LeftComponent Description(1)Power connector Connects an AC adapter.(2) Vent Enables airflow to cool internal components.NOTE: The computer fan start

DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area netwo

TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2) Left pointing stick button Fu

LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh

Component Description(6) Caps lock light White: Caps lock is on, which switches the keys to all capitalletters.(7) TouchPad light ●Amber: The Touc

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Buttons, speakers, and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn

Component Description(3)Volume mute button Mutes and restores speaker sound.(4) Fingerprint reader (select models only) Allows a fingerprint logon t

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

BottomComponent Description(1) Wireless and memory modulecompartmentContains the wireless and memory modules.CAUTION: To prevent an unresponsive sys

Component Description(6)Battery release latch Releases the battery from the battery bay.(7) Battery bay and SIM slot Holds the battery. Supports a w

FrontComponent Description(1)Wireless light White: An integrated wireless device, such as awireless local area network (WLAN) device and/or aBluetoot

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then clickthe power button next to the desired device.Using

●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access pointsthat can accommodate a large number of computers and acc

Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protectyour network from unauthorized access

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

network service provider (called a mobile network operator), which in most cases is a cellular phonenetwork operator. Coverage for HP Mobile Broadband

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.NOTE: The SIM in your computer may look slightly

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network(PAN) of Bluetooth devices. For information about c

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad

Hot key combination Descriptionfn+f4 Switches the screen image among display devices connected to the system. For example, if amonitor is connected to

Component DescriptionNOTE: The embedded numeric keypad will not function whilean external keyboard or numeric keypad is connected to thecomputer.(2) E

iv Safety warning notice

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software

WARNING! To reduce the risk of personal injury, lower the volume setting before putting onheadphones, earbuds, or a headset. For additional safety inf

NOTE: See Getting to know your computer on page 4 for information about your computer's videoports.VGAThe external monitor port, or VGA port, is

1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.2. Connect the other end of the cable to the digital display devic

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Intel Rapid Star

NOTE: If you have set a password to be required on wakeup, you must enter your Windowspassword before your work will return to the screen.Using the po

●Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize batterylife●Info

– or –●The power meter icon in the notification area shows a low or critical battery notification.NOTE: For additional information about the power met

Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To pr

Table of contents1 Welcome ...

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C

●The computer does not turn on.●The display does not turn on.●The power lights are off.To test the AC adapter:NOTE: The following instructions apply t

1. Right-click on the Windows desktop, and then select Configure Switchable Graphics.2. Click the Power tab, and then select Switchable Graphics.Switc

7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards areoft

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using smart cardsNOT

Using a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as a USB keyboard, m

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the followingprocedure to safely remove the USB device.1. To remove

2. Align the docking posts on the docking device with the receptors on the bottom of the computerand lower the computer into the docking device (2) un

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disableSRT, set the RAID volume, and then enable SRT. To temp

4 Navigating using the keyboard, touch gestures and pointing devices ... 23Using pointing de

2. Slide the hard drive cover (2) into place, and then tighten the 2 screws (3).3. Insert the battery (see Inserting a battery on page 38).Replacing o

7. Lift the hard drive, and then pull the hard drive out of the hard drive bay.Installing a hard driveTo install the hard drive:1. Align the hard driv

5. Connect AC power and external devices to the computer.6. Turn on the computer.Improving hard drive performanceUsing Disk DefragmenterAs you use you

NOTE: Because solid state drives (SSDs) lack moving parts, they do not require HP 3D DriveGuardprotection.NOTE: A hard drive in a primary hard drive b

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only byentering either the user password or the master password

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Setting password protection on wakeup ... 36Using battery power ...

Using Computer Setup Automatic DriveLockIn a multiple-user environment, you can set an Automatic DriveLock password. When the AutomaticDriveLock passw

Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you potentially expose it tocomputer viruses. Computer

unauthorized access to the computer, networks, and critical data. For more information, see the HPClient Security software Help.Installing an optional

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

c. Tilt the door up from the computer slightly (2) and then lift the door (3) up and off thecomputer.6. If you are replacing a memory module, remove t

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

c. Rotate the door down (2), and then tighten the 5 screws (3).9. Replace the hard drive cover (see Replacing the hard drive cover on page 49).10. Ins

WARNING! To prevent electric shock or damage to components, do not attempt to clean yourcomputer while it is turned on.●Turn off the computer.●Disconn

SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a publisheddatabase file containing computer model and SoftPaq inform

Removing or replacing the hard drive cover ... 49Removing the hard drive cover ...

11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve itif you ever need to. These too

well as select drivers and applications if the hard drive becomes corrupted. HP Recovery DiscCreator can create two kinds of recovery DVDs:●Windows 7

NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password f

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All filesyou have created and any software installed on the co

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents andreformats the hard drive. All files that you have created and

12 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav

1. Start Computer Setup.2. Use a pointing device or the arrow keys to select Main > System Information.3. To exit Computer Setup without saving you

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility,which is ena

Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Dynamically choosing a boot device using the f9 promptTo dynamicall

Cleaning the TouchPad, keyboard, or mouse ... 68Updating programs and drivers ...

of the operating system to isolate hardware failures from issues that may be caused by the operatingsystem or other software components.To start HP PC

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

●Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Containsthe Windows Product Key. You may need the Product Key to

14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international

A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment s

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support.To access Help

change these and other power settings, right-click the Battery icon on the Windows desktop inthe notification area, at the far right of the taskbar, a

The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa

The process of burning a optional external optical disc does not begin, or itstops before completion●Be sure that all other programs are closed.●Turn

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec