HP EVA3000 User Manual

HP StorageWorks 3000/5000 EnterpriseVirtual Array user guide (VCS 4.xxx)Part number: 5697-7026Twelfth edition: October 2007

39..Installingadisk ... 9440..Checking model number and firmwareversion... 9541..Power supply/blowerstatus

100Customer replaceable units

A Regulatory notices an dspec ificationsThis appendix includes regulatory notices and product specifications for the HP StorageWorks EnterpriseVirtual A

Class B equipmentThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules.

WARNING!WARNING: To reduce the risk of exposure to hazardous radiation:• Do not try to open the laser device enclosure. There are no user-serviceable

• EN 55022 (CISPR 22) - Electromagnetic Interference• EN55024(IEC61000-4-2,3,4,5,6,8,11)-ElectromagneticImmunity• EN61000-3-2 (IEC61000-3-2) - Power L

Estonian noticeSeadmete jäätm ete kõrvaldamine eramajapidamistes Eu roopa LiidusSee tootel või selle pakendil olev sümbol näitab, et kõnealust toodet

Greek noticeΑπόρριψη άχρηστου εξοπλισµού από χρήστες σε ιδιωτικά νοικοκυριά στην Ευρωπαϊκή ΈνωσηΤο σύµβολο αυτόστο προϊόν ή τη συσκευασία του υποδεικν

Lithuanian noticeVartotojų iš privačių namųūkiųįrangos atliekų šalinimas Europos Sąjungo jeŠissimbolisantgaminioarbajopakuotės rodo, kad šio gaminio š

Slovenian noticeOdstranjevanjeodslužene opreme uporabnikov v zasebnih gospodinjstvih v Evropski unijiTa znak na izdelku ali njegovi embalaži pomeni, d

Japanese noticeHarmonics conformance (Japan)Taiwanese noticeJapanesepower cord noticeCountry-specificcertificationsHP tests electronic products for comp

Tables1..Documentconventions ... 132..WWNpushbuttonfunctions ... 283..Systempasswordpushbuttonfunctio

Figu re 46 Typical enclosure certi ficatio n labelNOTE:The certification symbols on the label depend upon the certification level. For example, the FCC C

Table 29 Environmental operating specificationsAmbient temperature:+10°Cto+35°C(+50°Fto+95°F)withanaveragerateofchangeof1°C/hourmaximum and a step chan

Table 32 AC input current and wattageNominalMaximumInput voltageAmps Watts Amps Watts60–Hz input100 VAC–JBOD 4.35 436 6.41 641208 VAC–North America2.0

Fibre Channel switch specificationsThe Fibre Channel Switch requires a clean, dry environment for normal operation. Table 35 lists thespecifications for

Table 38 Controller power supply output specificationsVoltage SpecificationMinimumNominalMaximum+3.3 VDCOutput Voltage Steady state currentPower3.23 VDC

Table 40 9000-Series Enterprise 42U Rac k Physical DimensionsConfiguration Height in / mm Width in / mm Depth in / mm M ax Wt lbs / kgEnterprise 2C6D7

Table 45 10000 -Series Enterprise 42U Rack Shipping DimensionsConfigurations H eight in / mm Width in / mm Depth in / mmMax Wt(packaging)lbs / kgEnterp

Table 48 Enterprise Virtual A rray AC power specificationsNominal inp ut voltageSpecifications60-Hz Service202 VAC Voltage Range PowerReceptacleJapan 18

118Regulatory notices and specifications

B EMU-generated con d ition repor tsThis section provides a description of the EMU generated condition reports that contain the followinginformation:•

38..Controller power supply output specifications... 11439..ACinputcurrentandwattage ... 11440..9000-SeriesEnte

Correcting err orsCorrecting an error may r equire you to perform a specific set of actions. In some c ases, the only availablecorrective action is to

• When the drive is Fibre Channel-compatible, the EMU compares the drive link rate with the I/Omodule link rate, the loop link rate.If the EMU cannot

0.1.en.04 CRITICAL condition—Loop a drive link rate incorrectThe drive is c apable of operating at the loop link rate but is running at a different ra

CXO7952A21Figure 47 Power supply element numberingThe following sections define the power supply condition reports.0.2.en.01NONCRITICALCondition—Powers

2. Ensure that the blower on the power supply is functioning properly. If not, correct the blowercondition and wait one minute.3. Contact your authori

0.3.en.03 UNR ECOVERABLE condition—Blower failureA blower has stopped. The operational blower now operates at high speed and is a single point offailu

Refer to Table 50 to determine the location of each temperature sensor.T able 50 Temperature sensor element numberingSensorSensor locationSensorSensor

5. Verify that the ambient temperature range is +10 °C to +35 °C (+50 °F to +95 °F). Adjust asnecessary.6. Observe the EMU to ensure the error is corr

4. If steps 1, 2 or 3 did not reveal a problem, use HP Command View EVA to request the HSV210controller to shut down the drive enclosure. Completing t

4. If resetting the EMU did not correct the problem, replace the EMU.5. If unable to correct the problem, contact your HP authorized service represent

About this guideThis user guide provides information about:• Description of the HP StorageWorks Enterprise Virtual Array family and its components.• S

Complete the following procedure to correct this problem:1. Record all six characters of the condition report.2. Reset the EMU.3. Observe the EMU to e

0.7.01.15 UNRECOVERABLE condition—EMU hardware failureThe E MU has detected an internal hardware problem. This condition report remains active until t

0.7.01.19 UNRECOVERABLE condition—EMU ESI driver failureThe EMU has detected an internal hardware problem. This condition report remains active until

0.F.en.03CRITICALcondition—Transceiverfibre channel drive enclosure bus faultThe system has detected a Fibre Channel drive enclosure bus fault involvin

Use HP Command View EVA to view the voltage and current error thresholds for both +5 VDC and +12VDC power supplies.1. 2. e n.01 N O N C RITI C A L c o

Backplane conditionsIMPORTANT:Backplane NVRAMerrors usually occur during manufacture. At this time they are identified andcorrected. They rarely occur

CXO7951A12Figure 51 I/O module element numbering1. I/O Module A (01) 2. I/O Module B (02)Correction of an I/O module problem normally requires replaci

8.7.en.12 NONCRITICAL condition—I/O Module NVRAM read failureThe system is unable to read data from the I/O module NVRAM.Complete the following proced

138EMU-generated condition reports

C Controller fault managementThis appendix describes how the controller displays events and termination event information. Terminationevent informatio

WARNING!Indicates that failure to follow directions could result in bodily harm or death.CAUTION:Indicates that failure to follow directions could res

GUI event displayA p roblem that generates the Event display reduces the system capabilities. You can use the informationin this display (see Figure 5

Displaying Detailed InformationThe Detail View menu lets you examine detailed fault information stored in the Last Termination EventArray (LTEA). This

Table 52 Controller event text description fileInformation typeDescriptionEvent CodeThis hexadecimal code identifies the reported event type.Termination

GlossaryThis glossary defines terms used in this guide or related to this product and is not a comprehensiveglossary of computer terms.µm A symbol for

array controller See controller.asynchronous Events scheduled as the result of a signal requesting the event or that which iswithout any specified time

cache battery in-dicator1. An orange light emitting diode (indicator) that illuminates on the controlleroperator control panel (OCP) to d efine the sta

data entry mode The state in which controller information can be d isplayed or controllerconfiguration data can be entered. On the Enterprise Storage S

dual power supplyconfigurationSee redundant power configuration.dynamic capa cityexpansionA storage system feature that provides the ability to increase

Enclosure ServicesInterfaceSee ESI.Enclosure ServicesProcessorSee ESP.Enterprise VirtualArrayThe Enterprise Virtual Array is a product that consists o

Fault Manage-ment CodeSee FMC.Fibre Channeldrive enclosureFibre Channel Arbitrated Loop. The American National Standards Institute’s(ANSI) document th

Customer self repairHP customer self repa ir (CSR) programs allow you to repair your StorageWorks product. If a CSR partneeds replacing, HP ships the

Gb Gigabit. A m easurement of the rate at which the transfer of bits of dataoccurs. Sometimes referred to as Gbps. N omi nally, a Gb is a transfer rat

I/O m odule Input/Output module. The enclosure element that is the Fibre Channel driveenclosure interface to the host or controller. I/O modules are b

logon Also called login, it is a procedure whereby a user or network connection isidentified as being an authorized network user or participant.loop Se

multi-mode fiber A fiber optic cable with a d iameter large enough (50 microns or more) to allowmultiple streams of light to travel different paths from

PDU Power Distribution Unit. The rack device that distributes conditioned AC or DCpower within a rack.petabyte A unit of storage capacity that is the

read aheadcachingA cache manag ement m etho d used to decrease the subsystem response time toa read request by allowing the controller to satisfy the

small computersystem interfaceSee SCSI.Snapclone A virtual disk that can be manipulated while the d ata is being copied. Only anActive member of a vir

may be incapable of recovering or bypassing the failure and will require repairsto correct the condition.This is the highest level condition and has p

write backcachingA controller p rocess that notifiesthehostthatthewriteoperationiscompletewhen the data is written to the cache. This occurs before tra

In dexSymbols+5.1 VDC,52AAC input missing,123AC powerdistributing,77frequency,52specifications,114voltage,52AC power specifications,112air flowaffecting

16About this guide

condition reportingbackplane,135current sensors,133drives,120element types,120EMU,128hosts,137I/O modules,135power supplies,122transceivers,132voltage

EMUcontrols,53alphanumeric display,55conditions,128CRITICAL conditions,128displaying status,53INFORMATION conditions,129,131locating,21NONCRITICAL con

host b us adapters,28hot swap,20HPtechnical support,14HSV Controllersdefined,20,22initial setup,28HSV controllersHSV101/11 1,22HSV101/11 1,22HSV110 con

OOCPfault management displays,140using,28OCPpush button icons,76OpenView Storage Management Server,19,30Pparameter code,140parameter code number,140pa

SFP,69shipping specifications,111,116relative humidity,116short circuit,52shutdowncontrollers,74shutdown failure, 131shutdown system,72shutting down th

virtualization,18voltage sensors,133Vraid,18Wwarningslasers, radiation,102websitescustomer self repair,15HP ,15HP Subscriber’s Choi ce for Business,15

1 Enterprise Virtu al ArraydescriptionThis chapter provides an overview of Enterprise Virtual Array a nd its components.Introduction to the Enterprise

• Dual– and multi–node cluster support provided for host–level fault tolerance and high systemavailability.• Support for active-active failover, a llo

For the most current information on supported operating systems, see the appropriate connectivitydocuments. See “Related documentation” on page 13 for

Legal and notice information© Copyright 2003-2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change witho

• Configure and monitor physical subsystem components such as controllers, physical disks, powersupplies, blowers, and network connections.• Configure a

• HSV controller—Manages all aspects of storage system operation, including communicationsbetween host systems and other devices. A pair of HSV contro

Fibre Channel loop switchesThe F ibre Channel loo p switch acts as a central point of interconnection and establishes a fault-tolerantphysical loop to

• 36U Rack• 41 U Rack• 42U Rack• Universal RackNOTE:Racks and rack-mountable components are typically described using “U” measurements. “U”measurement

24Enterprise Virtual Array description

2 Enterp rise Virtual Array startupThis chapter describes the procedures necessary to complete the installation and configuration of theEnterprise Virt

BrowserHost XFCAManagementServerCommandView EVACXO7947BControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1LoopPair 2LoopPair 2Contr

BrowserHost XFCAManagementServerCommandView EVA25060aControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1ControllerBFP1 FP2Network I

• H P StorageWorks Enterprise Virtual Array 3000/5000 read me first.• H P StorageWorks Enterprise Virtual Array 3000/5000 World Wide Name label,whichis

Entering the WWNFibre Channel protocol requires that each controller pair have a unique WWN. This 16-characteralphanumeric name identifies the controll

ContentsAboutthisguide ... 13Intendedaudience... 13Relateddocumentation...

NOTE:If you enter an incorrect WWN or checksum, the system will reject the data and you must repeat theprocedure.Entering the storage system passwordT

Installing optional EVA software licensesIf you purchased optional EVA software , it w ill be necessary to install the license. Optional softwareavail

32Enterprise Virtual Array startup

3 Enterprise Virtu al ArrayoperationThis chapter presents the tasks that you might need to perform during normal operation of the storagesystem.Best p

Table 4 Failback preference settingsSetting Point in timeBehaviorAt initial presentationTheunitsarealternately brought onlineto ControllerA or to Cont

Setting Point in timeBehaviorAt initial presentation The u nits are brought online to ControllerA.On dual boot or controller resynchIf cache data fora

Table 5 Failback se ttings by ope rating systemOperating systemDefault behaviorSettings supportedHP-UXAutoback done by the hostNo Preference, Path A/B

Storage s ystem shutdo w n and powerupThe storage system is shut down using HP Command View EVA. The shutdown process performs thefollowing functions

3. P ower on the circuit breakers on both EV A rack PDUs. Verify that all drive enclosures are operatingproperly. The status indicator and the power i

NOTE:If the storage system contains disk drives of different capacities, the SSSU procedures used do notguarantee that disk drives of the sam e capaci

Operatingtipsandinformation ... 33Reservingadequatefreespace ... 33UsingFATAdiskdrives...

• The disk drives should be distributed evenly across the disk enclosures. The number of disks ofa given type in each enclosure should not differ by m

CX8167-ST21Figure 6 S equential building of vertical disk groups1. Disks i nstalled in first gr oup2. Disks installed in second groupAdding a disk driv

Changing the Device Addition PolicyTo prevent the storage system from automatically grouping a new disk drive that may have the incorrectfirmware on it

• Navigate to the disk drive and check the operational state. It should be .•RecordtheModel number and the Firmware version.Checkthefirmware version ag

CAUTION:To avoid damage to the connectors, always install the dust covers or d ust caps whenever a transceiveror a fiber cable is disconnected. Remove

4 Enterprise Virtu al Arrayhardware componentsThis chapter describes the Enterprise Vir tual Array hardware components.Fibre Channel drive enclosuresT

0112aFrontRear123456 78 91010Figure 10 FC drive enclosure—front and rear views1. D r ive ba y 1 2. D r ive b a y 143. EMU4. I/O module B5. Blower 1 6.

0107a123Figure 11 I/O module1. Status indicators (Upper port, Power, and Lower port)2. Upper port3. Lower portTheI/Omodulesarefunctionallyidentical,bu

Table 7 O perational I/O module status indicatorsUpper Power LowerDescriptionsOffOnOff• I/O Module is operationalOnFlashing, then OnOn• Top port—Fibre

Fi bre Optic Fibre Channel cablesThe Enterprise Virtual Array uses orange, 50-µm, multi-mode, fiber optic cables for connection to theSAN. The fiber opt

Displayingsysteminformation... 73Displayingversionssysteminformation ... 73Shuttingdownthesystem...

• Both online high-performance disk drives and FATA disk drives in a variety of capacities andspindle speeds.• Better vibration damping for improved p

Table 10 O peration al disk drive status indicationsActivityOnline FaultDescriptionFlashingOnOffInitial star t up.On OnOffThe drive is online but is n

Power suppliesThe two power supplies mount in the rear of the enclosure. See Figure 16. The supplies are autorangingand operate onacountry-specificACin

Table 12 Power supply/blower status indicatorsBlower statusindicatorDescriptionOnBoth the power supply and the blower are operational.FlashingThe powe

Figure 17 EMU controls and displays1. Status indicators:a. EMU—This flashing green is the heartbeat for an operational EMU.b. Enclosure power—When both

NOTE:Although the EMU can determine the logical address of a drive, the EMU can neither display norchange this information. HP Command V iew EVA can d

EMU indicator displaysThe EMU status indicators are located above the alphanumeric display. See Figure 17.Theseindicatorspresent the same information

Table 16 EMU display groupsDisplay Display groupDescriptionEnEnclosure NumberThe enclosure number is the default display and is a decimalnumber in the

Tab l e 17 Audible al arm sound patternsCondition type Cycle 1 Cycle 2UNRECOVERA BLECRITICALNONCRITICALINFORMATIONLegendAlarm OnAlarm OffControlling t

4. Press and release the bottom push button to accept the change and to display Au. The bottom pushbutton indicator is now off.Muting or unmuting the

Modifications... 102Cables... 102Laserdevice ... 1

Enclosure number featureThis section provides a description of the purpose, function, and operation of the EM U enclosure number(En) feature.En descri

0046a-2131312345678910111213Figure 18 Enclosure numbering with e nc losure ID expansion cablesNOTE:If an expansion rack is used, the enclosure numberi

Figure 19 Enclosure address bus components with enclosure ID expansion cables1. Shelf ID expansion cable port 1—Disk enclosure 12. Shelf ID expansion

NOTE:An error always generates a condition report. Not all condition reports are generated by errors.Error condition categoriesEach error condition is

Correcting the error removes the associated condition from the error queue. Replacing the EMU willalso clear the error conditions. The order in which

Eren.ec e.t.en.ece.t.CXO8233A3 3 31422 22 21Press & hold top push button to view first error in queue.2Press & release top push button.3Press &

Reporting groupnumbersThe reporting group number (RGN) range is 0000 through 4099, decimal.• 0000 is reserved for enclosures tha t are not part of any

34442423165 7 8 9 10Figure 21 FC loop switch1. Handle 2. Bezel snaps3. Alignment tabs 4. Walk-up RS232 port5. SFP status indicator6. P ort B ypassed i

Tabl e 19 Fibre Channel switch system indicatorsSystem indicatorDescriptionPowerAgreenindicator. When lit, this i ndicates that the switch is plugged

Table 21 Fibre Channel switch basic troubleshootingProblem Recommended actionSFPs are installed in ports but noindicators arelit.1. Verify that the po

0.2.en.01NONCRITICALCondition—PowersupplyACinputmissing... 1230.2.en.02UNRECOVERABLEcondition—Powersupplymissing... 1230.2.en.03CRI

CXO8040AFrontRear12910876 5 43 Figure 22 HSV controller1. B e zel2. OCP3. Host port FP14. Host portFP25. Mirror port6. Device port 1B7. D evi c e po r

CXO7638A12 3Figure 23 Controller OCP1. S ta tu s i nd ic a t o rs (s e e Table 22)2. 40–character alphanumeric display3. Left, right, top, and bottom

Navigation buttonsThe operation of the navigation buttons is determined by the current display and location in the menustructure. Table 24 defines the

NOTE:To exit any menu, press Esc or wait ten seconds for the OCP display to return to the default display.Table 25 identifies the menu options availabl

1. The default display alternates bet ween the Storage System N ame display and the World WideName display.Press any push button to display the Storag

3. Press to scroll to Power Off.4. Pressto select Power Off.5. Power off system is displayed. Press Enter to power off the system.Restarting the syste

NOTE:Changing a system password on the controller requires changing the password on any HP CommandView EVA with access to the storage system.1. Select

Cache bat teryTwo cache batteries provide ba ckup power to maintain the contents of the controller cache when ACpower is lost and the storage system h

CXO7549ANEMA L6-30R receptacle, 3-wire, 30-A, 60-HzCXO5409BIEC 309 receptacle, 3–wire, 30–A, 50–HzFigure 24 60–Hz and 50–Hz wall recepta cles• The sta

10130a23545Figure 25 Dual PDU assembly1. PD U 12. PDU 23. Circuit breakers 4. AC receptacles5. Mounting hardwarePDU 1PDU 1 connects to AC power distri

CControllerfaultmanagement ... 139UsingHPCommandViewEVA ... 139GUIterminationeventdisplay...

0131a123Figure 26 Rack PDM1. Pow er r eceptacles 2. Thermal circuit breakers3. AC power connectorRack AC power distributionThe powerdistribution in a

Figure 27 Rack AC power distribution1. PDM1 2. PDM23. PDM 3 4. PDU 15. PDM 4 6. PDM 57. P D M 68. PDU 2Rack System/E power distribution componentsAC p

Moving and stabilizing a rackWARNING!The physical size and weight of the rack requires a minimum of two people to move. If one person triesto mo ve th

12CXO7589AFigure 29 Raising a l eveler foot1. H ex n ut2. Leveler foot3. Carefully move the rack to the installation area and position it to provide t

84Enterprise Virtual Array hardware components

5 C ustom e r replacea ble unitsThis chapter describes the procedures for replacing CRUs. Information about initial enclosure installation,ESD protect

component revision level must be the same as, or greater than, the number on the element beingreplaced. The higher the revision level, the later the r

Table 27 Hardware component C SR supportPart descriptionAssemblypart numberSparepart numberCSR=Mandatory•=Optional-- = N/ADisk enclosure blower7 0-400

Replacing the failed componentCAUTION:Components can be damaged by electrostatic discharge. Observe the following proper anti-staticprotection:• Alway

Types of disk failuresThere are two types of disk failures:• Hard failure:The disk is no longer functioning properly and has been assigned a failed st

Figures1..EVA5000Storagesystemhardwarecomponents... 212..EVA5000 con figuration... 263..EVA3000 configuration..

Figure 32 Selecting a storage systemFigure 33 Checking redundancyVerifying component failureBefore replacing a disk, use the following methods to veri

3. Check the disk Node World Wide Name against the error message UUID information recordedearlier to ensure you have selected the correct disk (Figure

NOTE:Certain hard disk failures result in a status of Drive unmated. If you are running XCS5.xxx or earlier and HP Command View EVA 5.x or earlier, th

Figure 37 Ch ecking disk group s ta tusRemoving a diskCAUTION:Rotating media can make the disk difficult to handle. To avoid dropping and damaging the

NOTE:To return the Device Addition Policy to automatic, repeat this procedure after you verify that the disk hasthe correct firmware version.Installing

http://www.hp.com/support/ma nualsClick Disk Storage Systems under Storage, and then select the appropriate product underEVA Disk Arra ys.If the disk

NOTE:Because this component is used in severa l products, the drawings may reflect a differ ent enclosure thantheoneyouhave.Theremovalandreplacementpro

123Figure 41 Power supply/blower status indicator1. S t a t us in dicator2. Power supply/blower 13. Power supply/blower 2Removing a blowerIt is not ne

Figure 43 Ins talling a b lowerRemoving a power supplyCAUTION:When a power supply is removed, the enclosure could shut down within seven minutes due t

2. Connect the power cord to the power supply and engage the cord lock.Figure 45 Installing a power supplyVerifying proper operationAfter replacing th