Hp LaserJet Enterprise M806 Printer series User Manual

User GuideLASERJET ENTERPRISE M806M806x+M806dn

Product comparison M806dnCZ244AM806x+CZ245APaper handling Tray 1 (100-sheet capacity) Tray 2 and Tray 3 (500-sheet capacity each) Tray 4 and Tray

Clear jams in the left door (fuser area)WARNING! The fuser can be hot while the product is in use.1. Lift the release handle on the top of the finishi

4. Pull the duplexer straight out of the product untilit stops. 5. Open the jam-access cover.WARNING! The fuser can be hot while theproduct is in use.

7. Slide the duplexer into the slot until it locks intoplace. 8. Close the left door. 9. Attach the finisher. 94 Chapter 6 Solve problems ENWW

Clear jams in the output bin area1. If a finishing accessory is not attached to theproduct and paper is visible from the output bin,grasp the leading

4. Close the top cover of the finishing accessory. 5. Lift the jam-access cover for the output slot. Ifyou can see any jammed paper, gently pull it o

Clear jams in the stapler/stacker accessory●Clear jams in the stapler/stacker●Clear connection jams●Clear Staple 1 jamsClear jams in the stapler/stack

3. Remove all paper from the top left door area. 4. Close the top left door. Clear connection jams1. Pull the release handle on the top of the finis

2. Remove any paper from the area. 3. Attach the finishing accessory. Clear Staple 1 jams1. Lift the jam access cover for the output slot, andgently

2. Wait three seconds, and then open the front leftdoor. 3. Pull the staple cartridge up and out to remove it. 4. Lift up the metal handle on the fro

5. Remove any jammed staples from the staplecartridge. 6. Push down the metal handle on the front of thestaple cartridge. ENWW Clear jams 101

M806dnCZ244AM806x+CZ245A Windows 7, 32-bit and 64-bit Windows 8, 32-bit and 64-bitNOTE: UPD PCL 5 is not supported for Windows 8. Windows 2003 S

7. Insert the staple cartridge. Press down on the topof the staple cartridge until it clicks into place. 8. Close the front left door. 102 Chapter 6

Clear jams in the stapler/stacker with hole punch accessory●Clear top left door jams in the stapler/stacker with hole punch accessory●Clear a connecti

3. Turn the knob to align the arrows. 124. Lift the hole-punch unit. 5. Lift the jam access cover for the output slot, andgently remove any jammed p

6. Remove jammed paper from top left cover area. 7. Close the hole-punch unit.NOTE: Ensure the notch on the hole punch ispositioned as shown in the g

8. Close the top left door. 9. Close the front left door. Clear a connection jam in the stapler/stacker with hole punch accessory1. Pull the release

2. Remove any paper from the area. 3. Open the front left door. 4. Open the top left door. ENWW Clear jams 107

5. Turn the knob to align the arrows, and thengently pull out the jammed paper. 126. If you cannot remove the jammed paper, lift thehole-punch unit. 7

8. Close the hole-punch unit.NOTE: Ensure the arrow on the hole-punchknob is positioned as shown in the graphic. 9. Close the top left door. ENWW Cle

10. Close the front left door. 11. Attach the finishing accessory to the product. Clear Staple 1 jams1. Lift the jam access cover for the output slo

2. Wait three seconds, and then open the front leftdoor. 3. Pull the staple cartridge up and out to remove it. 4. Lift up the metal handle on the fro

Product views●Product front view●Product back view●Interface ports●Control-panel viewProduct front view12 3 45678131211109141 Hardware integration poc

5. Remove any jammed staples from the staplecartridge. 6. Push down the metal handle on the front of thestaple cartridge. 112 Chapter 6 Solve proble

7. Insert the staple cartridge. Press down on the topof the staple cartridge until it clicks into place. 8. Close the front left door. ENWW Clear jam

Clear jams in the booklet maker accessory●Clear jams in the front left door of the booklet maker●Clear connection jams●Clear Staple 1 jams●Clear stapl

4. Move the upper jam-release handle to the right,and then remove any paper. 5. Move the upper jam-release handle to the left. 6. Open the lower book

8. Press the jam-release knob, and then turn itclockwise. 9. Remove all paper from the lower booklet doorarea, and then close the door. 10. Close the

Clear connection jams1. Pull the release handle on the top of the finishingaccessory, and then slide the finisher away fromthe product until it stops.

Clear Staple 1 jams1. Lift the jam access cover for the output slot, andgently remove any jammed paper. 2. Wait three seconds, and then open the front

4. Lift up the metal handle on the front of the staplecartridge. 5. Remove any jammed staples from the staplecartridge. 6. Push down the metal handle

7. Insert the staple cartridge. Press down on the topof the staple cartridge until it clicks into place. 8. Close the front left door. Clear staple j

2. Move the lower delivery guide handle to the right,and then remove any paper. 3. Move the lower delivery guide handle to the left. 4. Grasp the gre

Product back view123541 Left door (access to the fuser and the duplexer)2 Power connection3 Connection for an optional finishing accessory4 Model and

6. Grasp the edges of each staple cartridge andfirmly pull up to remove the staple cartridgesfrom the staple cartridge unit. 7. Press down on the jam-

9. Insert the staple cartridges. 10. Pull the handle of the staple cartridge unittoward you and rotate it downward to its originalposition. Lock it i

11. Push the saddle-stitch carriage in.NOTE: If the saddle-stitch carriage does noteasily slide into the finisher, the staple unit is notclosed proper

Improve print quality●Print from a different software program●Check the paper-type setting for the print job●Check toner-cartridge status●Print a clea

7. Select the option for the type of paper you are using, and click the OK button.8. Click the OK button to close the Document Properties dialog box.

Print a cleaning pagePrint a cleaning page to remove dust and excess toner from the fuser if you are having any of the followingproblems:●Specks of to

●Use paper that is designed for use in laser printers. Do not use paper that is designed only for use inInkjet printers.●Use paper that is not too rou

Try a different print driverTry using a different print driver if you are printing from a software program and the printed pages haveunexpected lines

●General Settings●Print Quality●Image Registration3. Select the tray that you want to adjust.4. Touch the Print Test Page button, and then follow the

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Before beginning,print a configura

Interface ports12341 USB port for connecting external USB devices (this port might be covered)2 Hi-Speed USB 2.0 printing portNOTE: For Easy-access US

a. Open a command-line prompt on your computer. For Windows, click Start, click Run, type cmd,and then press Enter.b. Type ping followed by the IP add

IndexAaccessoriesordering 28part number 30AirPrint 53Bbins, outputlocating 4Bonjouridentifying 56booklet makerdelivery guides, locating 11front door,

HP Utility for MacBonjour 57features 57HP Utility, Mac 57HP Web Jetadmin 59Iimaging drumlocating 31interface portslocating 6Internet Explorer, version

print medialoading in Tray 1 15print on both sidesMac 46Windows 39printingfrom USB storage accessories54stored jobs 51printing on both sidessettings (

Web sitesHP Web Jetadmin, downloading59

© 2013 Hewlett-Packard Development Company, L.P.www.hp.com*CZ244-90904**CZ244-90904*CZ244-90904

Control-panel viewThe Home screen provides access to the product features and indicates the current status of the product.You can return to the Home s

10 Features Depending on the product configuration, the features that appear in this area can include any of thefollowing items:●Quick Sets●Retrieve f

Finishing accessory views●Stapler/stacker●Stapler/stacker with hole punch●Booklet makerStapler/stacker2 3 4 51671 Stapler/stacker output bins2 Stapler

Stapler/stacker with hole punch2 3 4 5176891 Stapler/stacker output bins2 Stapler/stacker output slot3 Front door4Top cover5 Upper release latch6 Hole

Booklet maker124 5 6 7398101112131 Booklet output bin2 Booklet output slot3 Stapler/stacker output bins4 Stapler/stacker output slot5 Front door6Top c

Product hardware setup and software installationFor basic setup instructions, see the Hardware Installation Guide that came with the product. For addi

2 Paper trays●Configure trays for paper type and size●Load Tray 1●Load Tray 2 and Tray 3●Load Tray 4 and Tray 5●Configure the default staple location●

Configure trays for paper type and sizeThe product automatically prompts you to configure a tray for type and size in the following situations:●When y

Load Tray 1CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.1. Open Tray 1. 2. Pull out the tray extension to support th

4. Make sure that the paper fits under the fill line onthe paper guides. 5. Adjust the side guides so that they lightly touchthe paper stack, but do n

Table 2-1 Tray 1 paper orientation (continued)Paper type Image orientation Duplex mode How to load paper Automatic 2-sided printing Face-upTop edge

Table 2-1 Tray 1 paper orientation (continued)Paper type Image orientation Duplex mode How to load paper Automatic 2-sided printing Face-upTop edge

Load Tray 2 and Tray 3NOTE: The procedure to load paper for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.1. Open the tray.NOTE: Do not

4. Close the tray. 5. The control panel shows the tray’s paper typeand size. If the configuration is not correct, followthe instructions on the contr

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)Paper type Image orientation Duplex mode How to load paper Automatic 2-sided printing Face-

HP LaserJet Enterprise M806User Guide

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)Paper type Image orientation Duplex mode How to load paperPrepunched Portrait 1-sided printi

Load Tray 4 and Tray 5Tray 4 and Tray 5 support only A4 and Letter-size paper.1. Open the right and left sides of the tray. 2. On each side, adjust t

3. Load full reams of paper into each side of thetray. The right side holds 1,500 sheets of paper.The left side holds 2,000 sheets of paper.NOTE: For

Configure the default staple location1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the f

●Three top●Three bottomNOTE: For documents with portrait orientation, the holes are on the left. For documents withlandscape orientation, the holes ar

3 Parts, supplies, and accessories●Order parts, accessories, and supplies●Replace the toner cartridgeFor more information:In the US, go to www.hp.com/

Order parts, accessories, and suppliesOrderingOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/par

Item Description Self-replacement options Part numberTray 2-5 Roller Kit Replacement pickup and feed rollersthat fit Trays 2, 3, 4, and 5 (orderone ki

AccessoriesItem Description Part numberHP LaserJet Stapler/Stacker Stapler/stacker finishing accessory CZ994AHP LaserJet Stapler/Stacker with 2/3 hole

Replace the toner cartridgeWhen a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You cancontinue printing

Copyright and License© 2013 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

2. Push the button on the lever, and then rotate thetoner-cartridge lever to the down position. 3. Grasp the handle of the used toner cartridge andpul

5. Align the toner cartridge with its slot, and theninsert the toner cartridge into the product. Thetoner cartridge will drop slightly when it is inpl

34 Chapter 3 Parts, supplies, and accessories ENWW

4Print●Print tasks (Windows)●Print tasks (Mac OS X)●Store print jobs on the product●Mobile printing●Print from the USB portFor more information:In the

Print tasks (Windows)How to print (Windows)The following procedure describes the basic printing process for Windows.1. From the software program, sele

Automatically print on both sides (Windows)NOTE: Your print driver might look different than what is shown here, but the steps are the same.1. From th

4. Select the Print on both sides check box. Clickthe OK button to close the Document Propertiesdialog box. 5. In the Print dialog box, click the OK b

Manually print on both sides (Windows) NOTE: Your print driver might look different than what is shown here, but the steps are the same.1. From the so

4. Select the Print on both sides check box. Clickthe OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin,

Print multiple pages per sheet (Windows)NOTE: Your print driver might look different than what is shown here, but the steps are the same.1. From the s

Table of contents1 Product introduction ...

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders, Pageorder, and Orientation o

Select the paper type (Windows)NOTE: Your print driver might look different than what is shown here, but the steps are the same.1. From the software p

4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. 6. Expand the category of paper types that be

7. Select the option for the type of paper you areusing, and then click the OK button. 8. Click the OK button to close the DocumentProperties dialog b

Print tasks (Mac OS X)How to print (Mac OS X)The following procedure describes the basic printing process for Mac OS X.1. Click the File menu, and the

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.4. From the Pages per Sheet drop-down list, select the number o

Store print jobs on the productCreate a stored job (Windows)You can store jobs on the product so you can print them at any time.NOTE: Your print drive

4. Select a Job Storage Mode option.●Proof and Hold: Print and proof one copy ofa job, and then print more copies.●Personal Job: The job does not prin

5. To use a custom user name or job name, click theCustom button, and then enter the user name orthe job name.Select which option to use if another st

●Quick Copy: Print the requested number of copies of a job and store a copy of the job in theproduct memory so you can print it again later.●Stored Jo

4 Print ...

Mobile printingHP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,tablet, smartphone, or other

AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to theproduct from an iPad, iPhone (3

Print from the USB portThis product features easy-access USB printing, so you can quickly print files without sending them from acomputer. The product

5 Manage the product●HP Embedded Web Server●HP Utility for Mac OS X●Use HP Web Jetadmin software●Economy settings●Product security features●Software a

HP Embedded Web ServerUse the HP Embedded Web Server to manage printing functions from your computer instead of the productcontrol panel.●View product

HP Utility for Mac OS XUse the HP Utility for Mac OS X to check product status or to view or change product settings from yourcomputer.You can use the

Menu Item Description Update Firmware Transfers a firmware update file to the product.NOTE: This option is available only after you open the View men

Use HP Web Jetadmin softwareHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP products

Economy settings●Print with EconoMode●Set Sleep mode●Set the Sleep SchedulePrint with EconoModeThis product has an EconoMode option for printing draft

Set the Sleep ScheduleNOTE: You must configure the date and time settings before you can use the Sleep Schedule feature.1. From the Home screen on the

Assign a system password ... 62Encryption

Product security features●Security statements●IP Security●Sign in to the product●Assign a system password●Encryption support: HP High Performance Secu

5. Enter the password in the New Password field, and then enter it again in the Verify Password field.NOTE: If you are changing an existing password,

Software and firmware updatesHP regularly updates features that are available in the product firmware. To take advantage of the mostcurrent features,

6 Solve problems●Restore factory-set defaults●Control panel help system●A “Cartridge is low” or “Cartridge is very low” message displays on the produc

Restore factory-set defaults1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following

Control panel help systemThe product has a built-in Help system that explains how to use each screen. To open the Help system, touchthe Help button i

A “Cartridge is low” or “Cartridge is very low” message displayson the product control panelCartridge is low: The product indicates when a toner cartr

Order suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder through service or support providers Contact an HP-authorized service or support

Product does not pick up paper or misfeeds●The product does not pick up paper●The product picks up multiple sheets of paper●The document feeder jams,

●The paper guides must be touching the sides of the paper stack to work correctly. Make sure that thepaper stack is straight and the guides are agains

Check the paper-type setting for the print job ... 125Check the paper type

Clear jamsAuto-navigation for clearing jamsThe auto-navigation feature assists you in clearing jams by providing step-by-step instructions on thecontr

Clear jams in the front door1. Open the front door. Make sure that the door iscompletely open. 2. Push the button on the lever, and then rotate theton

4. Turn the green knob counter-clockwise, and thenremove the jammed paper. 5. Align the toner cartridge with its slot, and theninsert the toner cartri

6. Push the button on the lever, and then rotate thetoner-cartridge lever to the up position. 7. Close the front door. ENWW Clear jams 75

Clear jams in Tray 11. If jammed paper is visible in Tray 1, clear the jamby pressing the jam release button under the trayand gently pulling the pape

4. Pull the jam-access cover lever out, and then liftit to open it. 5. Gently pull the paper out of the pickup area. ENWW Clear jams 77

6. Pull the jam-access cover lever out, and thenlower it to close it. 7. Close the right door. 78 Chapter 6 Solve problems ENWW

Clear jams in the right door1. Open the right door. 2. If there is jammed paper in the door, lift the jamaccess-cover, and then gently pull the paper

4. Pull the jam-access cover lever out, and then liftit to open it. 5. Gently pull the paper out of the pickup area. 80 Chapter 6 Solve problems EN

6. Pull the jam-access cover lever out, and thenlower it to close it. 7. Close the right door. ENWW Clear jams 81

1 Product introduction●Product comparison●Product views●Finishing accessory views●Product hardware setup and software installationFor more information

Clear jams in Tray 2 and Tray 3NOTE: The procedure to clear jams for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.1. Open the tray. 2.

Clear jams in Tray 4 and Tray 5 1. Open the right and left trays.NOTE: You do not need to load both trays at thesame time. 2. Remove the paper from th

4. If jammed paper is in the feed area, pull it downto remove it. 5. Push up on the jam-access plate to close it. 6. Load full reams of paper into ea

7. Close the right and left trays. 8. Open the jam-access door on the right side of thehigh-capacity tray cabinet. ENWW Clear jams 85

9. Remove any jammed paper. 10. Close the jam-access door on the right side of thehigh-capacity tray cabinet.NOTE: If after clearing the jam the prod

Clear jams in the duplexer1. Pull the release handle on the top of the finishingaccessory, and then slide the finisher away fromthe product until it s

4. Gently remove any jammed or damaged paperfrom this area by pulling it out of the product. 5. Press down on the latch to release the duplexer. 6. P

7. Lift the first jam-access cover, and then removeany jammed paper. 8. Lift the second jam-access cover, and thenremove any jammed paper. 9. Open the

10. Remove any jammed paper from the openingbelow the toner-cartridge area. 11. Close the front door. 12. Slide the duplexer into the slot until it l

13. Close the left door. 14. Attach the finishing accessory. ENWW Clear jams 91