Hp LaserJet M3027 Multifunction Printer series User Manual

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Summary of Contents

Page 1 - HP LaserJet M3027/M3035 MFP

HP LaserJet M3027/M3035 MFP User Guide

Page 2

Clear jams from the ADF ... 166Clear jams from the input

Page 3 - User Guide

4. On the Custom Paper Size window, type the name of the custom paper size.5. Type the paper-size length and width. If you type a size that is too sma

Page 4

1. On the File menu in the software program, click Print.2. Select the driver, and then click Properties or Preferences.3. Click the Finishing tab.4.

Page 5 - Table of contents

Use automatic duplex printing1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letter

Page 6

23525335235212341. Long-edge landscape Every other printed image is oriented upside-down. Facing pages are readcontinuously from top to bottom.2. Shor

Page 7

Use features in the Macintosh printer driverWhen you print from a software program, many of the printer features are available from the printerdriver.

Page 8

Print multiple pages on one sheet of paperYou can print more than one page on a single sheet of paper. This feature provides a cost-effective wayto pr

Page 9

Print on both sides manually1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letterh

Page 10

Cancel a print jobYou can stop a print request by using the printer control panel or using your software program. Forinstructions on how to stop a pri

Page 11

96 Chapter 6 Print ENWW

Page 12

7 CopyThis device can function as a standalone, walk-up copier. It is not necessary to install the printing systemsoftware on the computer, nor is it

Page 13 - 1 Device basics

Appendix A Supplies and accessoriesOrder parts, accessories, and supplies ...

Page 14 - Features comparison

Use the Copy screenFrom the Home screen, touch Copy to view the Copy screen. The Copy screen is shown in Figure7-1 Copy screen. Note that only the fir

Page 15 - ENWW Features comparison 3

Set the default copy optionsYou can use the administration menu to establish default settings that apply to all copy jobs. If necessary,you can overri

Page 16 - Walkaround

Basic copy instructionsThis section provides the basic instructions for copying.Copy from the scanner glassUse the scanner glass to make as many as 99

Page 17 - Interface ports

Adjust the copy settingsThe device offers several features so you can optimize copied output. These features are all availableon the Copy screen.The C

Page 18 - Device software

Copy two-sided documentsTwo-sided documents can be copied manually or automatically.Copying two-sided documents manuallyCopies resulting from this pro

Page 19 - Priority for print settings

3. Touch Sides.4. Touch 2–sided original, 2–sided output.5. Touch OK.6. Touch Start Copy.Make one-sided copies from two-sided documents1. Load the doc

Page 20

Copy mixed-size originalsYou can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common di

Page 21 - Open the printer drivers

Change the copy-collation settingYou can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies o

Page 22 - Utilities

Copy photos and booksCopy a photo NOTE Photos should be copied from the flatbed scanner, not from the document feeder.1. Lift the lid and place the ph

Page 23

Combine copy jobs by using Job BuildUse the Job Build feature to build a single copy job from multiple scans. You can use either the documentfeeder or

Page 24

Plastics ... 223HP LaserJet p

Page 25 - 2 Control panel

Cancel a copy jobTo cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device.Then touch Cancel current j

Page 26 - Use the control panel

8 Scan and send e-mailThe device offers color-scanning and digital-sending capabilities. By using the control panel, you canscan black-and-white or co

Page 27 - Home screen

Configure e-mail settingsBefore you can send a document to e-mail, you must configure the device for e-mailing. NOTE You can also configure the e-mail

Page 28 - Control-panel help system

4. Type the SMTP gateway address, either as an IP address or as a fully qualified domain name. Ifyou do not know the IP address or domain name, contac

Page 29 - Use the Administration menu

Use the Send E-mail screenUse the touchscreen to navigate through the options on the Send E-mail screen.1 Send E-mail button Touching this button scan

Page 30 - Information menu

Perform basic e-mail functionsThe device e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving time and d

Page 31 - Default Job Options menu

Use the auto-complete functionWhen you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the auto-complete function is act

Page 32 - Default Copy Options

Use the address bookYou can send e-mail to a list of recipients by using the address book feature of the device. See yoursystem administrator for info

Page 33 - Default Fax Options

Add e-mail addresses to the local address book1. Touch Local.2.Touch .3. (Optional) Touch the Name field, and in the keyboard that appears type a name

Page 34 - Default E-mail Options

Change e-mail settings for the current jobUse the More Options button to change the following e-mail settings for the current print job:Button Descrip

Page 35

1 Device basicsThis chapter contains basic information about device features:●Device comparison●Features comparison●Walkaround●Device softwareENWW 1

Page 36 - Default Print Options

Scan to a folderNOTE This device feature is supported for the HP LaserJet M3035 MFP models only.If the system administrator has made the feature avail

Page 37 - Time/Scheduling menu

9FaxThe HP LaserJet M3027x MFP and the HP LaserJet M3035xs MFP models come with a fax feature.For complete instructions for configuring the device fax

Page 38

Analog faxingOn the HP LaserJet M3027x or the HP LaserJet M3035xs MFPs, the device can function as a standalonefax machine.Connect the fax to a teleph

Page 39 - Management menu

Digital faxDigital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to w

Page 40 - Initial Setup menu

122 Chapter 9 Fax ENWW

Page 41

10 Manage and maintain the deviceThis chapter describes how to manage and maintain the device:●Use information pages●Configure e-mail alerts●Use the H

Page 42

Use information pagesFrom the control panel, print pages that give details about the device and its current configuration. Thetable below provides the

Page 43

Page description How to print the pagememory cards, or hard disks, that areinstalled in the device.4. Touch File Directory.5. Touch Print.Fax reportsF

Page 44

Configure e-mail alertsNOTE If your company does not have e-mail, this feature might not be available.You can use HP Web Jetadmin or the embedded Web

Page 45

Use the HP Easy Printer Care softwareThe HP Easy Printer Care software is a program that you can use for the following tasks:●Discover devices on the

Page 46

Device comparisonHP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs●Prints up to 27 pages-per-minute (ppm) on letter-sizedmedi

Page 47

Section OptionsSupplies OrderingwindowProvides access to onlineor e-mail suppliesordering●Ordering list: Shows the supplies that you can order for eac

Page 48 - Fax Setup

Use the embedded Web serverNOTE When the device is directly connected to a computer, use the HP Easy Printer Caresoftware to view the device status.●V

Page 49

Embedded Web server sectionsTab or section OptionsInformation tabProvides device, status, andconfiguration information●Device Status: Shows the device

Page 50

Tab or section OptionsProvides the ability to changenetwork settings from yourcomputerdirectly connected to a computer, or if the device is connected

Page 51 - Send Setup menu

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Page 52 - Device Behavior menu

Use the HP Printer Utility for MacintoshUse the HP Printer Utility to configure and maintain a printer from a Mac OS X computer.Open the HP Printer Ut

Page 53

Item DescriptionBonjour Settings Provides the ability to turn on or off Bonjour support or change the device service namethat is listed on a network.A

Page 54

Manage suppliesUsing, storing, and monitoring the print cartridge can help ensure high-quality output.Supplies lifeThe average cartridge yield is 6,50

Page 55 - Print Quality menu

NOTE Any damage caused by a non-HP print cartridge is not covered under the HP warrantyand service agreements.To install a new HP print cartridge, see

Page 56

Replace supplies and partsCarefully follow the guidelines in this section when replacing device supplies.Supply replacement guidelinesTo facilitate th

Page 57 - Troubleshooting menu

Feature DescriptionStorage features●Internal 40 GB or larger hard drive●Fonts, forms, and other macros●Job retentionFonts●93 internal fonts available

Page 58

3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.4. Grasp both sides of the print cartridge and

Page 59 - Service menu

6. Align the print cartridge with the tracks inside the device, and, using the handle, insert the printcartridge until it is firmly seated, and then c

Page 60

Clean the deviceDuring the printing process, paper, toner, and dust particles can accumulate inside the device. Overtime, this buildup can cause print

Page 61

Clean the scanner lid backingMinor debris can accumulate on the white document lid backing that is located underneath the scannerlid.1. Open the scann

Page 62 - 2 USB port (type B)

2. Open the ADF cover.3. Press the round blue button while lifting the green lever. Rotate the green lever until it stops in theopen position. The pic

Page 63 - Network configuration

6. Make sure that both sides of the assembly are secured by the blue hooks.7. Lower the roller assembly, and then close the ADF cover.NOTE If jams con

Page 64 - Set the default gateway

Calibrate the scannerCalibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because o

Page 65 - Configure TCP/IPv6 parameters

11 Problem solvingThis information is organized to help you resolve printing problems. Choose the general topic or type ofproblem from the following l

Page 66 - Disable DLC/LLC

Problem-solving checklistIf you are experiencing problems, use the following checklist to identify the cause of the problem:●Is the device connected t

Page 67 - 4 Media and trays

Problem-solving flowchartIf the device is not responding correctly, use the flowchart to determine the problem. If the device doesnot pass a step, fol

Page 68 - General guidelines for media

WalkaroundDevice partsBefore using the product, familiarize yourself with its components.451233467891051 Automatic document feeder (ADF)2 Scanner asse

Page 69 - General media specifications

StepnumberVerification step Possible problems Solutions4 Does the device copy?Poor copy quality from the ADF. 1. If the print quality from the interna

Page 70 - Media considerations

StepnumberVerification step Possible problems Solutions6 Does the device receive afax?Too many telephone devices are plugged in,or telephone devices a

Page 71 - Transparencies

Solve general device problemsDevice selects media from the wrong tray.Cause SolutionThe tray selection in the software program might be incorrect. For

Page 72 - Card stock and heavy media

Print job is extremely slow.Cause SolutionThe job might be very complex.The maximum speed of the device cannot be exceeded evenwhen more memory is add

Page 73 - Select the correct fuser mode

The device prints, but the text is wrong, garbled, or incomplete.Cause SolutionThe wrong driver was selected in the software. Check the software devic

Page 74

Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the device.Message type DescriptionStatus

Page 75 - Select print media

Control-panel messagesTable 11-1 Control-panel messagesControl panel message Description Recommended action10.32.00 - Unauthorized Supply A supply ha

Page 76 - Supported media types

Control panel message Description Recommended actionor go to www.hp.com/support/LJM3027mfpor www.hp.com/support/LJM3035mfp.)22 Embedded I/O buffer ove

Page 77

Control panel message Description Recommended action49.XXXXX ERROR To continue turn offthen onA critical firmware error has occurred. Turn the device

Page 78 - Load media

Control panel message Description Recommended actionsupport/LJM3027mfp or www.hp.com/support/LJM3035mfp.)56.XX ERROR To continue turn off then on A te

Page 79

Interface ports1234561 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)2 Network connection3 Foreign interface harness (FIH) port4 Type A Hi

Page 80 - Customize tray 1 operation

Control panel message Description Recommended actionbut some unexpected functions might occurif an error occurred in permanent storage.If this message

Page 81

Control panel message Description Recommended actionAccess denied menus locked The control panel function that you are tryingto use has been locked to

Page 82 - Load special media

Control panel message Description Recommended actionError executing Digital Send job. Jobfailed.A digital send job has failed and cannot bedelivered.T

Page 83 - ENWW Load media 71

Control panel message Description Recommended actionOutput bin <X> full The specified output bin is full, and printingcannot continue.Empty the

Page 84 - Control print jobs

Control panel message Description Recommended actionUnable to send job The device is unable to send a job. To temporarily hide this message in order t

Page 85 - Select output bins

Common causes of jamsThe device is jammed.1Cause SolutionThe media does not meet specifications. Use only media that meets HP specifications. See Medi

Page 86 - Print to the rear output bin

Jam locationsUse this illustration to locate media jams in the device. For instructions about clearing jams, see Clearjams.123451 Automatic document f

Page 87 - 5 Device features

Jam recoveryThe device has a jam-recovery feature that determines if the device will reprint jammed pages after thejam is cleared.●Auto instructs the

Page 88 - Use the convenience stapler

Clear jamsWhen clearing jams, be very careful not to tear the media. If a small piece of media remains in the device,it could cause additional jams.Cl

Page 89 - Load staples

4. Open the scanner lid and gently loosen the media by using both hands. When the media is free,gently pull it out in the direction shown.5. Close the

Page 90 - 4. Close the stapler door

Device softwareThe printing-system software is included with the device. See the getting started guide for installationinstructions.The printing syste

Page 91 - Use job storage features

Clear jams from the input-tray areasNOTE To remove media from the tray 1 area, slowly pull the media out of the device. For allother trays, complete t

Page 92 - Use the private job feature

3. Before replacing the tray, make sure the paper is flat in the tray at all four corners and below thetabs on the guides.4. Open and close the front

Page 93 - Use the QuickCopy feature

2. Open the plate, and then slowly pull the media out of the device. Be careful to not tear the media.CAUTION Avoid spilling loose toner. Use a dry, l

Page 94 - Use the stored job feature

2. Push down on the bin door to unclip the door stops, and then let the door drop open.3. Grasp both sides of the media, and slowly pull the media out

Page 95 - Delete a stored job

Clear jams from the duplexer1. Remove tray 2 from the device.2. Push the green button on the top right front of the tray 2 opening to access the duple

Page 96

5. Reinstall tray 2.Solve repeated jamsIf jams occur frequently, try the following actions:●Check all the jam locations. A piece of media might be stu

Page 97

●Clean the device. See Clean the device.●Contact an HP-authorized service or support provider to perform routine device maintenance. Seethe support fl

Page 98 - Create and use quick sets

Clear stapler jamsTo reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m2 or20 lb) at a time.1. Open the stap

Page 99 - Resize documents

3. Clear any loose staples from the stapler and from the staple cartridge.4. Replace the staple cartridge.176 Chapter 11 Problem solving ENWW

Page 100 - Print a blank first page

5. Close the stapler door.6. Insert media to test the stapler.Repeat steps 1 through 6 if necessary.ENWW Clear stapler jams 177

Page 101

The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language(PDL) drivers.●Use the PCL 6 printer driver for the

Page 102 - Print on both sides manually

Solve print-quality problemsThis section helps you define print-quality problems and what to do to correct them. Often print-qualityproblems can be ha

Page 103 - Use the Services tab

See Light print (partialpage)See Light print (entirepage)See Specks See Specks See DropoutsSee Dropouts See DropoutsAAAAABBBBBCCCCCaaaaacccccbbbbbSee

Page 104 - Print a cover page

NOTE These examples depict letter-size media that has passed through the device.Light print (partial page)1. Make sure that the print cartridge is ful

Page 105

Specks might appear on a page after a jam has been cleared.1. Print a few more pages to see if the problem corrects itself.2. Clean the inside of the

Page 106

Gray background 1. Do not use media that has already been run through the device.2. Try using a different type of media.3. Print a few more pages to

Page 107 - Cancel a print job

Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page.1. If media is heavy or rough, open the Administration m

Page 108 - 96 Chapter 6 Print ENWW

This type of defect might occur when using preprinted forms or a large quantity of narrow media.1. Print a few more pages to see if the problem correc

Page 109

Curl or wave 1. Turn over the stack in the tray. Also, try rotating the stack 180°.2. Make sure that the type and quality of the media you are using m

Page 110 - Use the Copy screen

Vertical white lines 1. Print a few more pages to see if the problem corrects itself.2. Make sure that the type and quality of the media you are usin

Page 111 - Set the default copy options

Scattered lines 1. Make sure that the type and quality of the media you are using meet HP specifications. See Mediaconsiderations.2. Make sure that th

Page 113 - Adjust the copy settings

●Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to openthe printer driver. Settings changed in the Printer P

Page 114 - Copy two-sided documents

Random image repetition If an image that appears at the top of the page (in solid black) repeats further down the page (in a grayfield), the toner mig

Page 115

Solve network printing problemsNOTE HP recommends using the device CD to install and set up the device on a network.●Print a configuration page (see U

Page 116 - Copy mixed-size originals

Solve copy problemsPrevent copy problemsThe following are a few simple steps you can take to improve copy quality:●Copy from the flatbed scanner. This

Page 117

Problem Cause SolutionUnwanted lines appear on the copy.AAAAABBBBBCCCCCaaaaacccccbbbbbTray 1 or tray 2 might not be installedcorrectly.Verify that the

Page 118 - Copy photos and books

Problem Cause SolutionProblems with feedingThe paper has ragged edges. Use high-quality paper that is made forlaser printers.The paper varies from sid

Page 119

Performance problemsProblem Cause SolutionNo copy came out. The input tray might be empty. Load media in the device. SeeLoadmedia for more information

Page 120 - Cancel a copy job

Solve fax problemsNOTE For more information about solving fax problems, see the HP LaserJet Analog FaxAccessory 300 User Guide.Solve sending problemsF

Page 121 - 8 Scan and send e-mail

Faxes you send are not arriving at the receiving fax machine.Cause SolutionThe receiving fax machine might be turned off or might havean error conditi

Page 122 - Configure e-mail settings

Faxes are transmitting or being received very slowly.Cause SolutionThe resolution at which the fax was sent or is being receivedis very high. A higher

Page 123 - Find gateways

Solve e-mail problemsIf you are unable to send e-mails by using the digital-send feature, you might need to reconfigure theSMTP gateway address or the

Page 124 - Use the Send E-mail screen

Open the printer driversOperating System To change the settings for allprint jobs until the softwareprogram is closedTo change the default settingsfor

Page 125 - Send documents

Solve common Windows problems Error message:"General Protection FaultException OE""Spool32""Illegal Operation"CauseSolut

Page 126

Solve common Macintosh problemsIn addition to the problems that are listed in Solve general device problems, this section lists problemsthat can occur

Page 127 - Use the address book

The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility.Cause Solutioncode for the language

Page 128

When connected with a USB cable, the device does not appear in the Print Center or Printer Setup Utility after the driver is selected.Cause SolutionTh

Page 129

Solve PostScript problemsThe following situations are specific to the PostScript (PS) language and might occur when severalprinter languages are being

Page 130 - Scan to a folder

A Supplies and accessoriesThis section provides information about ordering parts, supplies, and accessories. Use only parts andaccessories that are sp

Page 131

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories:●Order directly from HP●Order throug

Page 132 - Analog faxing

Part numbersThe following list of accessories was current at the time of printing. Ordering information and availabilityof the accessories might chang

Page 133 - Digital fax

Stapler accessoriesItem Description Part numberStaple cassette Cassette that contains 1,500 unformedstaplesQ7432APrint mediaFor more information about

Page 134 - 122 Chapter 9 Fax ENWW

Item Description Part numberHP Printing paperFor use with HP LaserJet and inkjetprinters. This has been createdespecially for small and home offices.

Page 135

●Assign an internet protocol (IP) address to the device.●Download files and fonts.●Configure the device for IP or AppleTalk printing.You can use the H

Page 136 - Use information pages

Item Description Part numberHP Office recycled paperFor use with all office equipment-laserand inkjet printers, copiers, and faxmachines. This is good

Page 137

B Service and supportHewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet M3027, M3027x, M3035, and M3035xs On

Page 138 - Configure e-mail alerts

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not all

Page 139

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENTLAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TOTHE M

Page 140

HP Customer CareOnline ServicesFor 24-hour access to updated HP device-specific software, product information, and supportinformation through an Inter

Page 141 - Use the embedded Web server

HP Easy Printer Care softwareTo check the device status and settings and view troubleshooting information and online documentation,use the HP Easy Pri

Page 142 - Embedded Web server sections

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

Page 143

Extended warrantyHP Support provides coverage for the HP hardware product and all HP-supplied internal components.The hardware maintenance covers a 1-

Page 144 - Use HP Web Jetadmin software

216 Appendix B Service and support ENWW

Page 145 - HP Printer Utility features

C Specifications●Physical specifications●Electrical specifications●Acoustic emissions●Operating environmentENWW 217

Page 146 - Item Description

●Shopping online for supplies●Using HP online troubleshooting and maintenance toolsYou can use the HP Easy Printer Care software when the device is di

Page 147 - Manage supplies

Physical specificationsTable C-1 Printer dimensionsPrinter model Height Depth Width Weight1HP LaserJet M3027, M3027x, andM3035 MFPs530 mm (20.9 in) 4

Page 148 - HP fraud hotline and Web site

Acoustic emissionsTable C-5 Sound power and pressure level1,2Sound power level Declared per ISO 9296Printing3LWAd= 6.5 Bels (A) [65 dB(A)]Ready Essen

Page 149 - Replace supplies and parts

220 Appendix C Specifications ENWW

Page 150

D Regulatory informationThis section contains the following regulatory information:●FCC regulations●Environmental product stewardship program●Telecom

Page 151

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of the FCC rules. T

Page 152 - Clean the device

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Page 153 - Clean the ADF

you. Your empty HP LaserJet print cartridges are recycled responsibly when you participate in theHP Planet Partners program. Thank you for being envir

Page 154 - 2. Open the ADF cover

HP LaserJet M3027/M3035 deviceLocation On formatter boardUser-removable NoFor recycling information, you can go to www.hp.com/recycle, or contact your

Page 155 - Clean the paper path

●HP’s environmental management system●HP’s end-of-life product return and recycling program●Material Safety Data SheetsVisit www.hp.com/go/environment

Page 156 - Calibrate the scanner

Telecom statementThe HP LaserJet M3027x and HP LaserJet M3035xs models have the HP LaserJet Analog FaxAccessory 300 already installed to provide commu

Page 157 - 11 Problem solving

12 Chapter 1 Device basics ENWW

Page 158 - Problem-solving checklist

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufactu

Page 159 - Problem-solving flowchart

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Page 160

EMI statement (Taiwan)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet M3027, M3027x, M3035, M3035xs, laserkirjoitin on

Page 161

E Working with memory and print servercardsThis section explains the device memory features and provides steps for expansion.●Overview●Install memory●

Page 162 - Solve general device problems

OverviewOne dual inline memory module (DIMM) slot is available for upgrading the device with the followingitems:●More memory—DIMMs are available in 64

Page 163

Install memoryYou might want to add more memory to the device if you often print complex graphics, print PostScript(PS) documents, or use many downloa

Page 164

3. Remove the right side panel by sliding it towards the rear of the device until the side slides fromthe device.4. Open the access door by pulling on

Page 165 - Control-panel message types

6. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check thatthe locks on each side of the DIMM slot are open.)7. P

Page 166 - Control-panel messages

8. Close the access door, and press firmly until it snaps into place.9. To replace the right side panel, line up the alignment arrows and slide the pa

Page 167

Check DIMM installationAfter installing the DIMM, make sure that the installation was successful.Verify that DIMM is installed correctly1. Turn the de

Page 168

2 Control panel●Use the control panel●Use the Administration menuENWW 13

Page 169

Enable memory for Windows1. On the Start menu, Settings, and Printers or Printers and Faxes.2. Select this device and select Properties.3. On the Conf

Page 170

Use HP Jetdirect print server cardsFollow these procedures to install or remove an EIO card.Install an HP Jetdirect print server card1. Turn off the d

Page 171

4. Connect the network cable to the EIO card.5. Turn on the device, and then print a configuration page to verify that the new EIO device isrecognized

Page 172

Glossarybidirectional communication Two-way data transmission.bin A receptacle for holding printed pages.BOOTP Abbreviation for “Bootstrap Protocol,”

Page 173

IP address The unique number assigned to a computer device that is connected to a network.IPX/SPX Abbreviation for “internetwork packet exchange/seque

Page 174

IndexSymbols/Numerics500-sheet traysunexpected size or type errormessage 155500–sheet tray. See tray 3AA4sizes supported 63A4 paper settings 41A5sizes

Page 175 - Common causes of jams

EconoMode 135features 3genuine HP 135jams, clearing 169management menu 27non-HP 135ordering through embeddedWeb server 131part numbers 205recycling 22

Page 176 - Jam locations

configuring e-mail 110control-panel settings 112default settings 23error messages 159, 160, 161folders 118gateways, finding 111job settings 117LDAP s

Page 177 - Jam recovery

LDAP errors 160LDAP support 110loading documents 113recipient lists 115sending documents 113server settings 110SMTP support 110validating gatewayaddre

Page 178 - Clear jams

Information menu 18information pages 124Information tab, embedded Webserver 130Initial Setup menu 28input trays. See traysinstall cartridge errormessa

Page 179

Use the control panelThe control panel has a VGA touchscreen that provides access to all device functions. Use the buttonsand numeric keypad to contro

Page 180

default size 41default size, selecting 24document size, selecting 87double-sided printing,Macintosh 93double-sided printing,Windows 89first page 88,

Page 181

curled 150, 185, 191custom-size 87default size 41default size, selecting 24document size, selecting 87double-sided printing,Macintosh 93double-sided

Page 182

Linux 201Macintosh issues 199media 178, 191messages, types of 153network printing 189networks 31output quality 178PostScript problems 202printing 152

Page 183

serviceHP-Authorized Dealers 212repacking device 214service agreements 214Service menu, control panel 47Services tab 91settingsDefault Job Options men

Page 184 - Clear jams from the duplexer

supportembedded Web serverlinks 131HP Printer Utility pages 133Linux 201online 212repacking device 214Support tab, HP Toolbox 127SupportPack, HP 215TT

Page 185 - Solve repeated jams

watermarks 87wavy paper, problem-solving 150, 185Web sitescustomer support 212fraud reports 136HP Easy Printer Care 11HP Web Jetadmin,downloading 132

Page 186

254 Index ENWW

Page 188

© 2006 Hewlett-Packard Development Company, L.P.www.hp.com*CB414-90911**CB414-90911*CB414-90911

Page 189 - ENWW Clear stapler jams 177

Home screenThe home screen provides access to the device features, and it indicates the current status of the device.NOTE Depending on how the system

Page 190 - Solve print-quality problems

Buttons on the touchscreenThe status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this ar

Page 191

Use the Administration menuUse the Administration menu to set up default device behavior and other global settings, such as thelanguage and the format

Page 192 - Light print (entire page)

HP LaserJet M3027/M3035 MultifunctionUser Guide

Page 193 - Dropouts

Information menuUse this menu to print information pages and reports that are stored internally on the device.Table 2-1 Information menuMenu item Sub

Page 194 - Toner smear

Default Job Options menuUse this menu to define the default job options for each function. If the user does not specify the joboptions when creating t

Page 195 - Repeating image

Default Copy OptionsNOTE Values shown with “(default)” are the factory-default values. Some menu items have nodefault.Table 2-3 Default Copy Options

Page 196 - Page skew

Default Fax OptionsNOTE Values shown with “(default)” are the factory-default values. Some menu items have nodefault.Table 2-4 Fax Send menuMenu item

Page 197 - Wrinkles or creases

Default E-mail OptionsUse this menu to set default options for e-mails that are sent from the device.NOTE Values shown with “(default)” are the factor

Page 198 - White spots on black

Default Send to Folder OptionsNOTE This menu appears only for the HP LaserJet M3035 MFP models.Use this menu to set default options for scan jobs sent

Page 199 - Blurred print

Default Print OptionsUse this menu to set default options for jobs that are sent from a computer.NOTE Values shown with “(default)” are the factory-de

Page 200 - Random image repetition

Time/Scheduling menuUse this menu to set options for setting the time and for setting the device to enter and exit sleep mode.NOTE Values shown with &

Page 201

Menu item Sub-menu item Sub-menu item Values DescriptionFax Printing Fax Printing Mode Store all receivedfaxesPrint all receivedfaxesUse Fax Printin

Page 202 - Solve copy problems

Management menuUse this menu to set up global device-management options.NOTE Values shown with "(default)" are the factory-default values. S

Page 203 - Media-handling problems

Copyright and License© 2006 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 204

Initial Setup menuThe Initial Setup menu contains the sub-menus shown:●Networking and I/O menu●Fax Setup menu●E-mail Setup menuNOTE Values shown with

Page 205 - Performance problems

Menu item Sub-menu item Sub-menu item Values and DescriptionRelease and DHCP Renew menus are available to setDHCP lease options.Auto IP: Use automatic

Page 206 - Solve fax problems

Menu item Sub-menu item Sub-menu item Values and Description IPV6 Settings Enable Use this item to enable or disable IPv6 operation on theprint serve

Page 207 - Solve receiving problems

Menu item Sub-menu item Sub-menu item Values and DescriptionIPX/SPXEnable Off: Disable the IPX/SPX protocol.On (default): Enable the IPX/SPX protoco

Page 208

Menu item Sub-menu item Sub-menu item Values and Description LAN HW TestCAUTION Running this embedded test willerase your TCP/IP configuration.This

Page 209 - Solve e-mail problems

Menu item Sub-menu item Sub-menu item Values and Description Ping Test This test is used to check network communications.This test sends link-level p

Page 210

Menu item Sub-menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and resultsusing the control pa

Page 211

Menu item Sub-menu item Sub-menu item Values and Description100TX Auto: Limits auto-negotiation to a maximum linkspeed of 100 Mbps.1000TX Full: 1000 M

Page 212

Fax SetupTable 2-11 Fax Setup menuMenu item Sub-menu item Sub-menu item Values DescriptionRequired Settings Location (Countries/regionslisted)Confi

Page 213 - Solve Linux problems

Menu item Sub-menu item Sub-menu item Values DescriptionFax Send SettingsFax Dial Volume OffMedium (default)HighUse this feature to set the volume o

Page 214 - Solve PostScript problems

Table of contents1 Device basicsDevice comparison ...

Page 215 - A Supplies and accessories

Menu item Sub-menu item Sub-menu item Values DescriptionFax Receive SettingsRings To Answer The range varies bylocation. The factorydefault is 2 ring

Page 216 - Order directly from HP

E-mail SetupUse this menu to enable the e-mail feature and to configure basic e-mail settings.NOTE To configure advanced e-mail settings, use the embe

Page 217 - Part numbers

Device Behavior menuNOTE Values shown with "(default)" are the factory-default values. Some menu items have nodefault.Table 2-14 Device Beh

Page 218 - Print media

Menu item Sub-menu item Sub-menu item Values DescriptionGeneral CopyBehaviorScan Ahead Enabled (default)DisabledUse this feature to turn on no-wait

Page 219 - ENWW Part numbers 207

Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a valuebetween 5 and 128lines. The factorydefault is 60 lines.PCL is a

Page 220

Print Quality menuNOTE Values shown with "(default)" are the factory-default values. Some menu items have nodefault.Table 2-15 Print Qualit

Page 221 - B Service and support

Menu item Sub-menu item Values DescriptionToner Density Choose from a range of 1to 5. 3 is the default.Lighten or darken the print on the page. 1 is

Page 222

Troubleshooting menuNOTE Values shown with "(default)" are the factory-default values. Some menu items have nodefault.Table 2-16 Troublesho

Page 223

Menu item Sub-menu item Values DescriptionPaper Path TestTest Page Print (button) Generate a test page for testing paper handlingfeatures. You can def

Page 224 - HP Customer Care

Resets menuTable 2-17 Resets menuMenu item Values DescriptionClear Local Address Book Clear (button) Use this feature to clear all addresses from the

Page 225 - HP Easy Printer Care software

Default E-mail Options ... 22Default Send to Folder Options ...

Page 226 - HP maintenance agreements

48 Chapter 2 Control panel ENWW

Page 227 - Extended warranty

3 Input/output (I/O) configurationThis chapter describes how to configure certain network parameters on the device. The following topicsare covered:●U

Page 228

USB configurationThis device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.Figure 3-1 USB connection1 USB connect

Page 229 - C Specifications

Network configurationYou might need to configure certain network parameters on the device. You can configure theseparameters in the following location

Page 230 - Electrical specifications

6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch IP Address.12. Touch the IP Address te

Page 231 - Operating environment

5. Touch TCP/IP.6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch Default Gateway.12. To

Page 232

7. Touch Off.8. Touch Save.Disable AppleTalk1. Scroll to and touch Administration.2. Scroll to and touch Initial Setup.3. Touch Networking and I/O.4.

Page 233 - D Regulatory information

4 Media and traysThis chapter describes how to use some basic product features:●General guidelines for media●Media considerations●Select print media●P

Page 234 - FCC regulations

General guidelines for mediaBefore purchasing any paper or specialized forms in quantity, verify that your paper supplier hasobtained and understands

Page 235

●Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors whenexposed to the temperature of the fuser.●Do not use

Page 236 - Material restrictions

Supported media sizes ... 63Supported media types .

Page 237 - For more information

Media considerationsEnvelopesEnvelope construction is critical. Envelope fold lines can vary considerably, not only betweenmanufacturers, but also wit

Page 238

Envelopes with adhesive strips or flapsEnvelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must useadhesives c

Page 239 - Telecom statement

CAUTION To avoid damaging the product, use only transparencies recommended for laserprinters. To prevent serious jams, always use tray 1 to print tran

Page 240 - Declaration of conformity

as cockle, laid, or linen, might require the special fuser modes that are available on some printer modelsto achieve adequate toner adhesion.NOTE Some

Page 241 - Safety statements

Media type Fuser mode settingPreprinted NormalLetterhead NormalTransparency Low 2Prepunched NormalLabels NormalBond NormalRecycled NormalColor NormalL

Page 242 - Laser statement for Finland

Select print mediaThis device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fibercontent paper; envelopes; labels

Page 243

Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1can be manually duplexed. See Print for more infor

Page 244 - Overview

Printing and paper-storage environmentIdeally, the printing and paper-storage environment should be at or near room temperature, and not toodry or too

Page 245 - Install memory

Load mediaLoad special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paperin tray 2 or optional tray 3. Load m

Page 246

Load tray 1 (multipurpose tray)Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10envelopes. For i

Page 247

Print on both sides manually ... 90Layout options for printing on both sides

Page 248

4. Place media into the tray (short-edge in, print-side up). The media should be centered betweenthe media-width guides and under the tabs on the medi

Page 249 - Check DIMM installation

Load tray 2 and optional tray 3 Trays 2 and 3 support only paper. For supported paper sizes, see Select print media.1. Pull the tray out of the device

Page 250 - Enable memory for Windows

4. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper belowthe height tabs on the paper-length guide in the

Page 251

Media type Maximum amountthat can be loadedinto tray 2 or optionaltray 3Printer-driver setting Tray 1 mediaorientationTray 2 or tray 3 mediaorientatio

Page 252

Control print jobsWhen a job is sent to the printer, the printer driver controls what paper tray is used to pull media throughthe printer. By default,

Page 253 - Glossary

Select output binsThe product has two output bins into which it places finished print jobs:●Top (face-down) output bin: This it the default output bin

Page 254

Print to the rear output binNOTE When tray 1 and the rear output bin are used together, they provide a straight-throughpaper path for your print job.

Page 255

5 Device featuresThis chapter describes how to use some basic device features:●Use the convenience stapler●Use job storage featuresENWW 75

Page 256

Use the convenience staplerA convenience stapler is mounted to the front, right side of the device.The convenience stapler operates independently from

Page 257

Load staplesEach staple cartridge holds 1,500 unformed staples. To load staples into the device, insert a staplecartridge.1. Open the stapler door.NOT

Page 258

9 FaxAnalog faxing ...

Page 259

3. Insert a new staple cartridge into the opening inside the staple door.4. Close the stapler door.78 Chapter 5 Device features ENWW

Page 260

Use job storage featuresThe following job-storage features are available for this device:●Proof and hold jobs: This feature provides a quick and easy

Page 261

Print the remaining copies of a proof and hold jobAt the device control panel, use the following procedure to print the remaining copies of a job held

Page 262

5. Touch the PIN field.6. Use the numeric keypad to type the PIN, and then touch OK.7. Touch the Copies field to change the number of copies to print.

Page 263

Print additional copies of a QuickCopy jobThis section describes how to print additional copies of a job stored on the device hard disk at the control

Page 264

4. Specify the name for the stored job in one of these ways:●Select an existing folder from the list. Touch New Job and type a job name.●Touch the box

Page 265

5. Touch Delete.6. Touch Yes.If the file has (lock symbol) next to it, the job requires a PIN to delete it. See Use the private jobfeature.84 Chapter

Page 266 - 254 Index ENWW

6PrintThis chapter describes how to perform basic printing tasks:●Use features in the Windows printer driver●Use features in the Macintosh printer dri

Page 267

Use features in the Windows printer driverWhen you print from a software program, many of the product features are available from the printerdriver. F

Page 268 - CB414-90911

Use watermarksA watermark is a notice, such as "Confidential," that is printed in the background of each page of adocument.1. On the File me

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