Hp Officejet Pro 8100 ePrinter - N811a N811d User Manual

HP Officejet Pro 8100User Guide

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•Eco•Understand the printer parts•Use

Media size Tray 1 Tray 2 DuplexerIndex card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83inches) A4 index card (210 x 297 mm; 8.

Tray Type Weight CapacityTray 1 Paper60 to 105 g/m2(16 to 28 lb bond)Up to 250 sheets ofplain paper(25 mm or 1 inchstacked)Photo media280 g/m2(75 lb b

Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) BottommarginU.S. LetterU.S. LegalA4U.S. ExecutiveU.S. Statement8.5 x 13 inchB5A5CardsCustom-sized

HP ePrint specifications• An Internet connection using either an Ethernet or wireless connection.• Maximum size of email and attachments: 5 MB• Maximu

Acoustic emission specificationsPrint in Draft mode, noise levels per ISO 7779• Sound pressure (bystander position)LpAm 57 (dBA) (mono Draft print)• S

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

Notice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordGS Declaration (Germany)Ger

European Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives:• Low Voltage Directive 2006/95/EC• EMC Direct

Regulatory information for wireless productsThis section contains the following regulatory information pertaining to wireless products:• Exposure to r

Regulatory model numberFor regulatory identification purposes, your product is assigned a Regulatory Model Number. TheRegulatory Model Number for your

EcoHewlett-Packard is committed to providing quality products in an environmentallysound manner. Design for recycling has been incorporated into this

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Power consumptionHewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo isqualified to the U.S. Environmental Protection Age

EU battery directiveEuropean Union Battery DirectiveThis product contains a battery that is used to maintain data integrity of real time clock or prod

RoHS notices (China only)Toxic and hazardous substance tableRoHS notices (Ukraine only)Appendix A110 Technical information

Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFMERCHANTABI

All rights reserved.This package is an SSL implementation writtenby Eric Young ([email protected]).The implementation was written so as to conform wit

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICTLIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAYOUT

EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE ARE DISCL

NOTE: The printer’s Sleep Mode and Auto Power-Off features are temporarily notavailable if one or more of the ink cartridges are missing. After the ca

6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Proj

* notice, this list of conditions and the following disclaimer in the * documentation and/or other materials provided with the distribution. * 3. Nei

[email protected] [email protected] data format used by the zlib library is described by RFCs (Request forComments) 1950 to 1952 in the files

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The informationis subject to changes, v

NOTE: Ink level warnings and indicators provide estimates for planning purposes only.When you receive a low on link message, consider having a replace

C Network setupYou can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced

Set link speedYou can change the speed at which data is transmitted over the network. The default isAutomatic.1. Open the embedded web server (EWS). F

Creating and using firewall rulesFirewall rules allow you to control IP traffic. Use firewall rules to allow or drop IP traffic based onIP addresses a

Item LimitMaximum number of user-defined addresstemplates.5Maximum number of services you can add toa user-defined service template.NOTE: The predefin

Before you beginBefore you begin setting up the wireless connection, check the following:• The printer is not connected to the network using a network

5 (Power) button6 Control panel7 Output tray extension8Tray 1Printing supplies area1 Ink-cartridge access door2 Ink cartridgesBack view12341 Ethernet

NOTE: To use WPS, make sure your wireless router or wireless access point supportsWPS. Routers that support WPS often have a Wireless (WPS) button or

Mac OS X1. Open HP Utility. For more information, see .HP Utility (Mac OS X)2. Click the Applications icon on the HP Utility toolbar.3. Double-click H

Overview of security settingsTo help improve the security of the wireless network and prevent unauthorized access, the printersupports many common typ

• Turn off administrative access over wireless if possible. If you do this, you need to connectto the router with an Ethernet connection when you want

1. On the computer desktop, click Start, select Settings, click Control Panel, and then clickAdd/Remove Programs.- Or -Click Start, click Control Pane

D Printer management toolsThis section contains the following topics:• Toolbox (Windows)• HP Utility (Mac OS X)• Embedded web serverToolbox (Windows)T

This section contains the following topics:•About cookies• To open the embedded web serverAbout cookiesThe embedded web server (EWS) places very small

E How do I?• Get started• Print• Work with ink cartridges• Solve a problemHow do I? 133

F Errors (Windows)Unable to Communicate with PrinterThe computer cannot communicate with the printer because one of the following events hasoccurred:•

Turn off the printer, and then turn it on again.If the problem persists, contact HP support for service or replacement.Cartridge ProblemThe ink cartri

Use the printer control panelThis section contains the following topics:•Overview of buttons and lights•Change printer settings•Print reportsOverview

The cartridge cradle cannot moveSomething is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges).To clear the ob

Document failed to printThe printer could not print the document because a problem occurred in the printing system.For information about solving print

Printer supply upgradeThe cartridge listed in the message can only be used to upgrade one printer. Click OK to use it onthis printer. If you do not wi

Do not use SETUP cartridgesSETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP cartridges. For more i

Problem with printer preparationThe printer clock has failed and ink preparation may not be complete. The estimated Ink Levelgauge might be inaccurate

NOTE: If your cartridge is still under warranty, contact HP support for service orreplacement. For more information about ink cartridge warranty, see

IndexAaccessibility 6accessoriesinstallation 19printer status report 72turn on and off in driver 22warranty 90acoustic emissions 100after the support

lights on control panelillustration 82understanding 82lights reference 81lights, control panel 10link speed, setting 122loadphoto 17tray 15, 16tray 2

Rradio interferencereducing 129regulatory information 104radio, turn off 121rear access panelclear jams 78illustration 9recycleprint cartridges 106reg

regulatory information 104set up 124Index145

Label Name and Description8 HP ePrint button and light. Press to turn on the HP ePrint function and print an informationpage. The light indicates whet

146

optimum print quality. Visit the HP website at www.hp.com for more information aboutHP media.HP recommends plain papers with the ColorLok logo for pri

It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-glos

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Productsand Services and select Ink, toner and paper.NOTE: At this time, some

Load standard-size mediaTo load mediaUse these instructions to load standard media.1. Pull out Tray 1.2. Insert the media print-side down in the cente

Load envelopesTo load envelopesUse these instructions to load an envelope.1. Pull out Tray 1.2. Insert the envelopes print-side down and load accordin

4. Pull out the extension on the output tray.Load cards and photo paperTo load cards and photo paperUse these instructions to load photo paper.1. Pull

Load custom-size mediaTo load custom-size mediaUse these instructions to load custom-size media.CAUTION: Use only custom-size media that is supported

Install the accessoriesThis section contains the following topics:•Install the automatic two-sided printing accessory (duplexer)•Install Tray 2•Config

3. Set the printer on top of the tray.CAUTION: Be careful to keep your fingers and hands clear of the bottom ofthe printer.4. Connect the power cord a

4. Gently reinsert the tray.5. Pull out the extension on the output tray.Configure traysNOTE: Tray 2 is an optional accessory. For ordering informatio

I want to... Follow these stepsLoad media in both trays but have the printerpick media from a specific tray first.•Load media in Tray 1 and Tray 2.•Ma

To turn on accessories (Mac OS X)Mac OS X automatically turns on all accessories in the printer driver when you installthe printer software. If you ad

Turn the printer offTurn the printer off by pressing the (Power) button located on the printer. Wait untilthe power light turns off before unpluggin

2PrintMost print settings are automatically handled by the software application. Change thesettings manually only when you want to change print qualit

HP Officejet Pro 8100ePrinterUser Guide

Print documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application, click Print

NOTE: This printer includes HP ePrint, a free service from HP that allows you toprint documents on your HP ePrint-enabled printer anytime, from any lo

Print on envelopesAvoid envelopes with the following characteristics:• Very slick finish• Self-stick adhesives, clasps, or windows• Thick, irregular,

5. Select the appropriate envelope size in the Paper Size pop-up menu (ifavailable).6. Select the Orientation option.NOTE: If you do not see these opt

Print photos on photo paper (Mac OS X)1. Load paper in the tray. For more information, see Load media.2. Select a paper size:a.From the File menu in y

Print on special or custom-size paper (Mac OS X)NOTE: Before you can print on custom-size paper, you must set up the customsize in the HP software pro

Before printing, open the file and make sure the size of the document or imagematches the size of the media loaded in the printer.NOTE: Borderless pri

8. If necessary, click the disclosure triangle beside Color Options and select theappropriate Photo Fix options:• Off: Applies no automatic adjustment

6. Select the paper size from the Paper Size pop-up menu (if available).NOTE: You might need to select the paper-size option labeled Two-Sidedmargins.

3HP ePrintHP ePrint is a free service from HP that allows you to print to your HP ePrint-enabledprinter anywhere you can send an email. Just send your

Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 2, 1/2014Hewlett-Packard CompanynoticesThe information contained

3. Click the Web Services tab.4. In the Web Services Settings section, click Setup, click Continue, and followthe onscreen instructions to accept the

Use HP ePrintHP ePrint allows you to print to your HP ePrint-enabled printer anytime, from anylocation.To use HP ePrint, make sure to have the followi

Remove Web ServicesTo remove Web Services, complete the following steps:1. Open the EWS. For more information, see Embedded web server.2. Click the We

4 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simplemaintenance procedures. This section provi

Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printercontrol panel. For information about

Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet suppliesrecycling program.If you do not already have rep

Make sure that you insert the ink cartridge into the slot that has the same coloredletter as the color you are installing.6. Repeat steps 3 through 6

HP collects a sampling of the memory chips from cartridges returned to HP's freereturn and recycling program (HP Planet Partners: www.hp.com/hpin

5 Solve a problemThe information in this chapter suggests solutions to common problems. If your printeris not operating correctly and those suggestion

Obtain electronic supportTo find support and warranty information, go to the HP website at www.hp.com/go/customercare. This website provides informati

Contents1 Get startedAccessibility...

Before you callCall HP support while you are in front of the computer and the printer. Be prepared toprovide the following information:• Model number

For the most current list of telephone support numbers, see www.hp.com/go/customercare. This website provides information and utilities that can help

After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Helpmay also be available at the HP onl

This section contains the following topics:•The printer shuts down unexpectedly•Alignment fails•The printer is not responding (nothing prints)•The pri

Check the cable connections• Make sure both ends of the USB cable or Ethernet cable are secure.• If the printer is connected to a network, check the f

Cause: The ink cartridges might have insufficient ink. Insufficient ink may causethe printhead to overheat. When the printhead overheats, the printer

More than one page is being pickedFor more information on paper-feed problems, see Solve paper-feed problems.There is a blank page in the fileCheck th

Check the page-orientation settingMake sure the media size and page orientation selected in the application match thesettings in the printer driver. F

Solution 2: Check the ink levelsSolution: Check the estimated ink levels in the ink cartridges.NOTE: Ink level alerts and indicators provide estimates

Store specialty media in its original packaging inside a resealable plastic bag on aflat surface in a cool, dry place. When you are ready to print, re

Print on envelopes...28Print on envel

Solution 6: Print and evaluate a print quality reportSolution:To print a print quality report•Control panel: Press and hold the (Power) button, press

If defects are seen on the Print Quality Diagnostic report, follow the steps below:1. If the Print Quality Diagnostic report shows faded, partial, str

Media is not coming out correctly• Make sure the output tray extender is fully extended; otherwise, printed pagesmay fall off the printer.• Remove exc

• Make sure the tray is not overloaded with paper.• Use HP media for optimum performance and efficiency.Solve problems using HP ePrint and HP websites

TIP: For additional help on setting up and using HP ePrint, visit ePrintCenter(www.eprintcenter.com).Solve problems using HP websitesIf you are having

Follow these suggestions in order, starting with those listed in the “Basic wirelesstroubleshooting” section. If you still encounter problems, follow

Advanced wireless troubleshootingIf you have tried the suggestions provided in Basic wireless troubleshooting and arestill unable to connect to your p

To check a wireless connection1. Make sure that your computer's wireless has been turned on. (For moreinformation, see the documentation that cam

A: Make sure the printer is on the network1. If the printer supports Ethernet networking and is connected to an Ethernetnetwork, make sure an Ethernet

communicate with each other over the network. For more information, see Configureyour firewall software to work with the printer.If you are able to op

Print quality troubleshooting...53Solve paper-feed p

you have difficulties printing or connecting to the printer, make sure the correct versionof the printer driver is set as the default.1. Click Start,

Mac OS X1. Open HP Utility. For more information, see HP Utility (Mac OS X).2. Click the Applications icon on the toolbar, double-click HP Setup Assis

Solve printer management problemsTIP: You can visit the HP online support website at www.hp.com/go/customercarefor information and utilities that can

Check the printer IP address• To check the IP address of the printer, obtain the IP address on the networkconfiguration page. To print a network confi

Check the printheads and ink cartridges• Make sure that all of the printheads and ink cartridges are firmly installed in theircorrect, color-coded slo

◦ Make sure the printer is installed on the same subnet as the computers thatuse the printer.◦ If the installation program cannot discover the printer

1234561. Printer Information: Shows printer information (such as the printer name, modelnumber, serial number, and firmware version number), the acces

Understand the network configuration pageIf the printer is connected to a network, you can print a network configuration page toview the network setti

1. WPS PIN: Shows the WPS PIN for you to set up the printer on your wirelessnetwork using the PIN Method.2. General Information: Shows information abo

• WINS: If you have a Dynamic Host Configuration Protocol (DHCP) serveron your network, the printer automatically obtains its IP address from thatserv

Printer specifications...92Physical speci

To clean the printhead from HP Utility (Mac OS X)1. Open HP Utility. For more information, see HP Utility (Mac OS X).2. In the Information And Support

Remove and reinstall the printhead1. Make sure that the printer is turned on.2. Open the top cover and the ink-cartridge access door.3. Lift the latch

5. Make sure the latch handle is raised, and then reinsert the printhead.6. Carefully lower the latch handle.NOTE: Make sure you lower the latch handl

To clear a jamUse these steps to clear a paper jam.1. Remove all media from the output tray.CAUTION: Trying to clear a paper jam from the front of the

4. If you have not found the jam and have Tray 2 installed, pull out the tray andremove the jammed media, if possible. If not, do the following:a. Ens

Control panel lights referenceThe control panel lights indicate status and are useful for diagnosing printing problems.This section contains informati

Label Name and Description10 Ethernet network icon. Shows that an Ethernet network connection exists.11 Wireless network icon. Shows that a wireless n

Light description/Light pattern Explanation and recommended actionThe Power light is on and the Resume light blinks.The media width setting does not m

Light description/Light pattern Explanation and recommended actionThe Power light blinks.The printer is turning on or off, or is processinga print job

Light description/Light pattern Explanation and recommended actionThe Power light blinks and the Printhead Alert icon ison.The printhead is incompatib

B HP supplies and accessoriesOrder printing supplies online...

Light description/Light pattern Explanation and recommended actionThe Power light is on; and for one or more ink cartridgelights, only one segment of

Light description/Light pattern Explanation and recommended actionThe HP ePrint light is off.•HP ePrint has not been set up.To set up HP ePrint, press

Light description/Light pattern Explanation and recommended actionThe HP ePrint light blinks.HP ePrint is trying to connect.The HP ePrint light blinks

A Technical informationThis section contains the following topics:• Warranty information• Printer specifications• Regulatory information• Environmenta

Hewlett-Packard limited warranty statementA. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP prod

Ink cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printingdevice. This warranty

Printer specificationsThis section contains the following topics:•Physical specifications• Product features and capacities•Processor and memory specif

Feature CapacityDuty cycle Up to 25,000 pages per monthProcessor and memory specificationsPrinter processorARM R4Printer memory128 MB DDR2System requi

• Microsoft Windows Small Business Server 2008 Terminal Services• Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0• Novell Netwa

Media size Tray 1 Tray 2 Duplexer8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)*U.S. E