HP D5400 User Manual download pdf (Page 195)

Solution 2: Check if all ink cartridges are properly installed

Solution: Make sure all of the ink cartridges are properly installed. Refer to the

following steps to resolve this error.

To make sure the ink cartridges are properly installed

1. Make sure the product is turned on.

2. Open the ink cartridge access door by lifting from the front right of the product,

until the door locks into place.

The print carriage moves to the center of the product.

NOTE: Wait until the print carriage stops moving before proceeding.

3. Make sure the ink cartridges are installed in the correct slots.

Match the shape of the icon and color of the ink cartridge with the slot that has

the same shaped icon and color.

4. Run your finger along the top of the ink cartridges to locate any cartridges that

are not snapped completely down.

5. Press down on any cartridges that are sticking up.

They should snap down into place.

Chapter 11

194 Troubleshooting

Troubleshooting

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HP D5400 User Manual Page 195