HP dx5150 Technical Information download pdf (Page 24)

2–12 361685-001 Service Reference Guide, dx5150

Setup Utilities and Diagnostics Features

2.4.4 Running Diagnostic Tests in Diagnostics for Windows

To run diagnostic tests:

1. Click Start > HP Information Center > Diagnostics for Windows.

Alternately, you can access Diagnostics for Windows using the Control Panel.

The screen displays the overview of the computer hardware and software. Five tabs are

displayed below the row of icons: Overview, Te st, Status, Log, and Error.

2. Click the Test tab, or click Tab at the top of the screen and select Test.

3. Select one of the following options:

❏ Quick Test—Runs a quick, general test on each device. Requires no user intervention if

Unattended Mode is selected.

❏ Complete Test—Runs maximum testing of each device. The user can select Interactive

Mode or Unattended Mode.

❏ Custom Test—Runs only the tests you select. To select specific devices or tests, find the

device in the list, then select the check box beside each test. When selected, a red check

mark is displayed in the box. Some tests selected may require user intervention.

✎

To test all subsystems, you must log in as the administrator. If you do not log in as the

administrator, you will be unable to test some subsystems. The inability to test a subsystem is

indicated by an error message under the subsystem name in the Test window or by shaded boxes

that you cannot check.

4. Select Interactive Mode or Unattended Mode. In Interactive Mode, the diagnostic software

prompts you for any required input during tests. Some tests require interaction and display

errors or halt testing if selected in conjunction with Unattended Mode.

❏ Interactive Mode provides maximum control over the testing process. You determine

whether the test passed or failed. The software may prompt you to insert or remove

devices.

❏ Unattended Mode does not display prompts. The software displays all discovered errors

when testing is complete.

5. Click the Begin Testing button at the bottom of the window. Test Status is displayed,

showing the progress and result of each test. For more details on the tests run, click the Log

tab or click Tab at the top of the screen and select Log.

6. To view a test report, select one of three tabs:

❏ Status—Summarizes the tests run, passed, and failed during the current testing session.

❏ Log—Lists tests run on the system, the numbers of times each test has run, the number

of errors found on each test, and the total run time of each test.

❏ Error—Lists all errors found on the computer with their error codes.

7. To save a test report:

❏ Select the Log tab, then click Save to save a Log tab report.

❏ Select the Error tab, then click Save to save an Error tab report.

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HP dx5150 Technical Information Page 24