Hp 3PAR Service Processors User Manual download pdf (Page 16)

5. Click Select. The Add Symptom Notification screen is displayed.

a. Enter the symptom that you want to trigger a notification.

NOTE: The symptom notification is based on pattern matching, so a user should enter

only that part of a symptom that will produce the desired match. Regular expressions are

permitted.

b. Select the desired product family from the Product Family list.

c. Select the desired duration for this notification record.

NOTE: The default duration is from the current date to ten years from the current date.

d. Select the desired notification means for each of the following conditions.

NOTE: Make sure that the user profile is set up for the desired means.

• Prime Shift - High Urgency

• Prime Shift - Low Urgency

• Off-Shift - High Urgency

• Off-Shift - Low Urgency

e. Click Submit. You are returned to the notification list, which displays the notification

record you just created.

Suppressing Notifications

The suppression functionality allows users to define a symptom for which they do not want to be

notified. It is generally used when a system is "spewing" many of the same type of events and a

user does not want to keep getting notified for them. Using the suppression functionality allows

notifications to continue for the site, product, or group on all but the identified suppression record.

1. In the left navigation pane, click Notify.

2. Click Add Record at the top of the notification list.

3. From the selection list, select the user for which this notification is intended.

NOTE: If the user is not in the selection list, add a user profile for that user, and then add a

notification record.

4. For the Notification Record Type, click Suppression.

16 Notify

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Hp 3PAR Service Processors User Manual Page 16