User Guide
Appendix C Electrostatic discharge ... 88Index ...
Hibernationexiting 39initiating 39high-definition devices,connecting 36hot keysadjusting volume 29decrease screen brightness 29decreasing speaker soun
Sscreen brightness keys 29screen image, switching 29scrolling TouchPad gesture 23security cable slot, identifying 11security, wireless 16serial number
1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows Basics gu
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer,an
2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad zone Moves the pointer and selects or activates items on thescreen.(2)
LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2) Caps l
Buttons and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn on thecompu
Component Description(3)Wireless button Turns the wireless feature on or off but does not establish awireless connection.(4)Volume mute button Mutes a
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy
RightComponent Description(1) SIM slot plug (select models only) Supports a wireless subscriber identity module (SIM).(2)Audio-out (headphone) jack/
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Component Description(6) AC adapter/Battery light●White: The computer is connected to external powerand the battery is charged from 90 to 99 percent
LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade
DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area netwo
BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.(2) Vents (2) Enable airflow to cool internal comp
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe andaccess information from mil
Using the wireless buttonThe computer has a wireless button, one or more wireless devices, and one or two wireless lights,depending on the model. All
set up the modem, install a network cable to connect your wireless computer to the modem, and test theInternet service.NOTE: Your ISP will give you a
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotectedsignals. Take the following precautions to protect you
Using HP Mobile Broadband (select models only)HP Mobile Broadband enables your computer to use WWANs to access the Internet from more placesand over l
6.Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.NOTE: See the image on the SIM slot to determine w
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Connecting to a wired network (via optionaldocking device)A local area network (LAN) is a wired connection. A LAN connection uses a RJ-45 network cabl
4 Navigating using the keyboard,touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi
Turning the TouchPad off and onTo turn the TouchPad off and on, press fn+f2.Using TouchPad GesturesYour TouchPad allows you to navigate the pointing d
TappingTo make an on-screen selection, use the Tap function on the TouchPad.●Tap one finger on the TouchPad zone to make a selection. Double-tap an it
Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t
2-Finger click (select models only)2-Finger click allows you to make menu selections for an object on the screen.●Place two fingers on the TouchPad zo
Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps
Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between them quickly.Swipe your finger gently from the le
TIP: The Windows button on the keyboard allows you to quickly return to the Start screen froman open app or the Windows desktop. Pressing the Window
Hot keycombinationDescriptionfn+f2 Turns the TouchPad on and off.fn+f3 Initiates Sleep, which saves your information in system memory. The display and
iv Safety warning notice ENWW
Using the embedded numeric keypadComponent Description(1) fn key Turns the embedded numeric keypad on and off when pressed incombination with the num
Switching key functions on the embedded numeric keypadYou can temporarily alternate the functions of keys on the embedded numeric keypad between their
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
NOTE: Volume can also be controlled through the operating system and some programs.NOTE: Refer to the Getting to know your computer on page 4 section
Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use thewebcam to take a photo or recor
▲To connect a VGA display device, connect the device cable to the external monitor port on theoptional docking device.DisplayPortThe DisplayPort conne
Intel Wireless Display (select models only)Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experiencewirel
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of
●Disconnect the computer from external power.●Press and hold the power button + volume mute button for at least 5 seconds.Refreshing your software con
Enabling and exiting user-initiated HibernationYou can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptio
Table of contents1 Welcome ...
Using battery powerWARNING! To reduce potential safety issues, use only the battery provided with the computer, areplacement battery provided by HP, o
To run Battery Check:1. Connect the AC adapter to the computer.NOTE: The computer must be connected to external power for Battery Check to work proper
Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional
7 External cards and devicesUsing Micro SD memory cardsOptional memory cards provide secure data storage and convenient data sharing. These cards areo
Removing a memory cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedureto safely remove the memory ca
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2.Follow the on-scr
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is
2.Align the docking posts on the docking device with the receptors on the bottom of the computerand lower the computer into the docking device (2) unt
2.Slide the mini docking station cable connector into the docking connector on the computer until theconnector is seated.ENWWUsing optional external d
4 Navigating using the keyboard, touch gestures and pointing devices ... 21Using pointing devices ...
8 DrivesUsing hard drivesCAUTION: To prevent information loss or an unresponsive system:Save your work and shut down the computer before adding or rep
For additional information, access the Disk Defragmenter software Help.Using Disk CleanupDisk Cleanup searches the hard drive for unnecessary files th
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows ComputerSetup utility (BIOS)
Computer risk Security featureUnauthorized removal of the computer Security cable slot (used with an optional security cable)*Computer Setup is a prei
Setting passwords in WindowsPassword FunctionAdministrator password* Protects access to a Windows administrator-level account.NOTE: Setting the Window
4.When prompted, type a password.5. When prompted, type the new password again to confirm.6.To save your changes and exit Computer Setup, click the Sa
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering a B
6.Use a pointing device or the arrow keys to select the hard drive you want to protect, and thenpress enter.7. Read the warning. To continue, select Y
8.When prompted, type your current password, and then press enter.9. When prompted, type a new password, and then press enter.10.When prompted, type t
Entering an Automatic DriveLock passwordTo enable an Automatic DriveLock password in Computer Setup, follow these steps:1. Turn on or restart the comp
Setting power options ... 38Using power-savi
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage theyhave caused. To provide ongoing protection against
unauthorized access to the computer, networks, and critical data. For more information, see the HPClient Security software Help.Installing an optional
●On the upper-right side of the display●On the left side of the displayDepending on your computer model, the reader may be oriented horizontally or ve
10 MaintenanceCleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum co
Cleaning the display (All-in-Ones or Notebooks)Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq DownloadManager.To download SoftPaqs:▲From the Start screen, typ
11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repairmedia you previously created (select models only), you mu
To recover the original hard drive image using f11:1. If possible, back up all personal files.2.If possible, check for the presence of the Recovery Im
features, see HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HPSupport Assistant app.Using HP Software SetupH
Setting passwords in Windows ... 54Setting passwords in Computer Setup .
12 Computer Setup (BIOS), MultiBoot,and HP PC Hardware Diagnostics(UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), contr
Navigating and selecting in Computer SetupTo navigate and select in Computer Setup, follow these steps:1. Turn on or restart the computer, and then pr
3.Use a pointing device or the arrow keys to select Main > Restore Defaults.4.Follow the on-screen instructions.5. To save your changes and exit, c
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which isena
To move the device down in the boot order, use a pointing device to click the down arrow, orpress the - key.5. To save your changes and exit Computer
Entering MultiBoot Express preferencesWhen the Express Boot menu is displayed during startup, you have the following choices:●To specify a boot device
4.Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downlo
13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address your questions,you can contact sup
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
Starting Computer Setup ... 70Navigating and selecting in Compu
14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international
Operating 10% to 90% 10% to 90%Nonoperating 5% to 95% 5% to 95%Maximum altitude (unpressurized)Operating -15 m to 3,048 m -50 ft to 10,000 ftNonoperat
A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your
hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn
BTroubleshootingThe following sections are included in this appendix:Troubleshooting resources●Access website links and additional information about t
The computer is unable to start upIf the computer does not turn on when you press the power button, the following suggestions may helpyou determine wh
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct
●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.Wipe from the center of the disc to the outer
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
IndexAAC adapter/battery light 10administrator password 54antivirus software 59audio functions, checking 33audio-in (microphone) jack,identifying 9aud
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