HP E1Z74UT User Manual Page 6
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- Table of contents
- TROUBLESHOOTING
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Small Form Factor (SFF) chassis spare parts ............................................................................... 20
Computer major components .................................................................................... 20
Cables ................................................................................................................... 21
Misc parts .............................................................................................................. 22
Drives .................................................................................................................... 23
Misc boards ........................................................................................................... 24
Sequential part number listing ................................................................................... 24
4 Routine care, SATA drive guidelines, and disassembly preparation ................................. 28
Electrostatic discharge information ........................................................................................... 28
Generating static .................................................................................................... 29
Preventing electrostatic damage to equipment ............................................................. 29
Personal grounding methods and equipment .............................................................. 30
Grounding the work area ......................................................................................... 30
Recommended materials and equipment .................................................................... 30
Operating guidelines .............................................................................................................. 31
Routine care .......................................................................................................................... 32
General cleaning safety precautions .......................................................................... 32
Cleaning the Computer Case .................................................................................... 32
Cleaning the keyboard ............................................................................................ 32
Cleaning the monitor ............................................................................................... 33
Cleaning the mouse ................................................................................................. 33
Service considerations ............................................................................................................ 33
Power supply fan .................................................................................................... 33
Tools and software Requirements .............................................................................. 34
Screws ................................................................................................................... 34
Cables and connectors ............................................................................................ 34
Hard Drives ............................................................................................................ 34
Lithium coin cell battery ............................................................................................ 35
SATA hard drives ................................................................................................................... 35
SATA hard drive cables .......................................................................................................... 36
SATA data cable ..................................................................................................... 36
SMART ATA drives ................................................................................................................. 36
Cable management ................................................................................................................ 36
5 Removal and replacement procedures: Tower (TWR) ....................................................... 37
Preparation for disassembly .................................................................................................... 37
Access panel ......................................................................................................................... 38
Front bezel security ................................................................................................................ 39
Front bezel ............................................................................................................................ 40
Bezel blanks .......................................................................................................................... 41
vi
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 11
- Small Form Factor (SFF) 12
- Serial number location 17
- Software 18
- Windows 8 19
- Downloading Windows 8 updates 20
- 3 Illustrated parts catalog 21
- Misc parts 24
- Misc boards 26
- Computer major components 30
- Spare part 37
- Description 37
- 732772-001 Solenoid lock 37
- 4 Routine care, SATA drive 38
- Generating static 39
- Grounding the work area 40
- Operating guidelines 41
- Routine care 42
- Service considerations 43
- Cables and connectors 44
- Hard Drives 44
- SATA hard drives 45
- SATA hard drive cables 46
- SMART ATA drives 46
- Cable management 46
- 5 Removal and replacement 47
- Access panel 48
- Front bezel security 49
- Front bezel 50
- Expansion cards 56
- No. Guide Screw Device 62
- Removing a 5.25-inch drive 64
- Installing a 5.25-inch drive 64
- Power switch/LED assembly 78
- Speaker 645330-001 83
- Solenoid lock 641498-001 84
- Fan 636922-001 88
- 6 Removal and replacement 95
- Bezel blanks 100
- DDR3-SDRAM DIMMs 101
- Populating DIMM sockets 101
- Installing DIMMs 102
- Expansion card 104
- System board connections 108
- Drive positions 111
- Removing a 3.5-inch device 112
- Installing a 3.5-inch device 113
- Removing a slim optical drive 115
- Power supply 122
- Fan duct 125
- Description Spare part number 126
- Solenoid lock 732772-001 126
- Hood sensor 129
- Cable routing 130
- Front I/O assembly 131
- Power switch assembly 133
- Speaker 727149-001 135
- Fan sink 136
- Processor 137
- System board 139
- Computer Setup—File 144
- Computer Setup—Storage 145
- Computer Setup—Security 148
- Computer Setup—Power 153
- Computer Setup—Advanced 155
- 8 Troubleshooting without 158
- Helpful hints 159
- Solving general problems 161
- Solving power problems 165
- Solving hard drive problems 166
- Solving display problems 170
- Solving audio problems 176
- Solving printer problems 178
- Solving Network Problems 184
- Solving memory problems 187
- Solving processor problems 189
- Solving software problems 195
- 9 POST error messages 197
- Resetting the password jumper 211
- 11 HP PC Hardware Diagnostics 214
- 12 System backup and recovery 216
- Using Windows 8 Refresh 218
- Using Windows 8 Reset 219
- Creating recovery media 222
- System Restore 225
- System Recovery 226
- A Battery replacement 230
- Smart cover FailSafe key 233
- C Power cord set requirements 236
- Country-specific requirements 237
- D Specifications 238
- SFF specifications 239
- Rated Input Current 4A 240
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