Hp Designjet T1300 ePrinter User Manual download pdf (Page 160)

The paper cannot be loaded successfully

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Ensure no paper is loaded.

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Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.

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Do not attempt to straighten the paper during the aligning process, unless instructed to do so by

the front-panel display. The printer automatically attempts to straighten the paper.

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The paper may be crumpled, or warped, or may have irregular edges.

General unsuccessful roll load issues

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If the paper does not load, the leading edge of the paper may not be straight or clean and needs

to be trimmed. Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary

even with a new roll of paper.

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Ensure the roll ends are tight against the spindle ends.

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Check that the spindle is correctly inserted.

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Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards

you.

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Check that all roll end plugs have been removed.

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Check that the paper is wound tightly on the roll.

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Do not touch the roll or paper at during the alignment process.

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When loading a roll on the T1300 series, the roll cover must remain open until the front panel

prompts you to close it.

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When loading the upper roll (the only roll on the T790), avoid inserting the paper into the cut

sheet slot.

152 Chapter 16 Troubleshooting paper issues ENWW

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Hp Designjet T1300 ePrinter User Manual Page 160