Hp Designjet T1300 ePrinter User Manual Page 159
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16 Troubleshooting paper issues
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The paper cannot be loaded successfully
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The paper type is not in the driver
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The printer printed on the wrong paper type
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An “on hold for paper” message (T1300 series)
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The roll paper will not advance
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The paper has jammed
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A strip stays on the output tray and generates jams
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The printer displays out of paper when paper is available
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Prints do not fall neatly into the basket
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The sheet stays in the printer when the print has been completed
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The paper is cut when the print has been completed
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The cutter does not cut well
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The roll is loose on the spindle
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Recalibrate the paper advance
ENWW 151
- Using Your Printer 1
- Table of contents 3
- 1 Introduction 9
- Safety precautions 10
- HP Start-Up Kit 10
- Using this guide 10
- Use and maintenance 11
- Troubleshooting 11
- Glossary 11
- Printer models 12
- The printer’s main features 12
- The printer’s main components 14
- Rear view 15
- Communication ports 16
- The wall spacers 16
- The front panel 17
- Printer software 18
- Web Services 19
- Turn the printer on and off 20
- The printer’s internal prints 21
- 2 Installing the software 22
- Network configuration 23
- Using IPv6 24
- Using IPSec 24
- (Windows) 25
- Bonjour connection 27
- TCP/IP connection 28
- (Mac OS) 29
- 3 Setting up the printer 31
- Configure firmware updates 33
- Paper mismatch action 34
- Roll switching options 35
- Control access to the printer 38
- 4 Personalizing the printer 40
- Access the HP Utility 41
- Change the sleep mode setting 42
- Turn the buzzer on and off 42
- Configure network settings 43
- Manage ePrinter security 45
- 5 Paper handling 46
- Load a roll onto the spindle 48
- Load a roll into the printer 49
- Unload a roll 52
- Load a single sheet 53
- Unload a single sheet 54
- Paper presets 54
- Printing paper info 55
- Move the paper 55
- Maintain paper 56
- Change the drying time 56
- Feed and cut the paper 57
- 7Printing 60
- Print from a USB flash drive 61
- Advanced print settings 63
- Select paper size 64
- Custom paper sizes 65
- Select margins options 66
- Print on loaded paper 67
- Rescale a print 67
- Preview a print 69
- Print a draft 69
- High-quality printing 70
- Print in gray shades 71
- Use paper economically 72
- What pages can be nested? 73
- Use ink economically 74
- 68 Chapter 7 Printing ENWW 76
- 8 Web-connected printing 77
- Share website 79
- T1300 series) 86
- Prioritize a job in the queue 87
- Pause a job in the queue 87
- Reprint a job from the queue 87
- Delete a job from the queue 87
- Delete all jobs 88
- Turn off the job queue 88
- Utility (T1300 series) 89
- Job preview 90
- Job status messages 91
- 10 Color management 93
- How colors are represented 94
- Color calibration 94
- Color management options 96
- Printer emulation 97
- Color adjustment options 97
- Printing in grayscale 98
- Color emulation 100
- (T1300 series) 102
- Rendering intent 103
- Using Adobe Acrobat 107
- Print a project 109
- 3. The Plot window opens 110
- Preview 114
- Using printer emulation 115
- Print a presentation 116
- Using Adobe Photoshop 120
- Using PowerPoint 123
- Using Project 124
- Using Excel 126
- 12 Retrieving printer usage 129
- Check usage statistics 130
- About the ink cartridges 134
- Remove an ink cartridge 134
- Insert an ink cartridge 136
- About the printheads 137
- Check the printhead status 137
- Remove a printhead 137
- Insert a printhead 140
- 14 Maintaining the printer 144
- Check printer status 145
- Maintain the ink cartridges 145
- Move or store the printer 145
- Update the firmware 146
- Update the software 147
- Printer maintenance kits 147
- Secure Disk Erase 147
- 15 Accessories 149
- Order ink supplies 150
- Order paper 150
- Table 15-3 Roll paper 151
- Order accessories 154
- PostScript upgrade 155
- Jetdirect print server 155
- Uninstallation 157
- Unsuccessful roll load 161
- Unsuccessful sheet load 161
- Paper loading error messages 161
- Glossy paper 162
- Matte Paper 162
- Photographic paper 163
- The paper has jammed 165
- Return to default calibration 171
- The Image Diagnostics Print 173
- If you still have a problem 173
- ENWW 165 173
- General advice 174
- Lines are discontinuous 177
- Lines are blurred 178
- Line lengths are inaccurate 179
- The paper is not flat 180
- Ink marks on the paper 180
- White spots on the print 183
- Colors are inaccurate 183
- Colors are fading 184
- The image is clipped 185
- Corrective action 188
- Ink cartridge status messages 191
- Cannot insert a printhead 191
- Clean the printheads 192
- Align the printheads 194
- Reinsert printheads procedure 195
- Printhead status messages 196
- The printer will not start 199
- The printer does not print 199
- The printer seems slow 200
- Cannot access the HP Utility 201
- Web Services issues 202
- Automatic file system check 202
- 20 Front-panel error messages 204
- ENWW 197 205
- The system error log 207
- 21 HP Customer Care 208
- Introduction 209
- HP Professional Services 209
- HP Instant Support 210
- HP Proactive Support 210
- Contact HP Support 211
- Customer Self Repair 211
- Telephone number 212
- 22 Printer specifications 213
- Functional specifications 214
- Physical specifications 215
- Memory specifications 216
- Power specifications 216
- Ecological specifications 216
- Environmental specifications 216
- Acoustic specifications 216
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