HP 300 MFP M375nw User's Guide

LASERJET PRO 300 COLOR MFP LASERJET PRO 400 COLOR MFPSoftware Technical ReferenceM375 M475

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●Certificates page●HTTPS Enforcement page●SNMP pageNetwork SummaryThe Network Summary page contains all the information about the network and its enab

Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Clickthe Yes button to continue.Figure 2-42 HP Device To

Wireless ConfigurationUse the Wireless Configuration page to turn off/on the wireless capabilities for the product.Figure 2-44 HP Device Toolbox, Net

Table 2-9 Network Identification pane – Text EntitiesText Entity Disabled statusHost name Disabled if configured by BOOTPDomain name (IPv4/IPv6) Disa

You may also use the Certificates page to upload a Certificate Authority (CA) certificate to verify thee-mail server's certificate, for increased

HP Web Services tabWeb Services Setup pageUse the Web Services Setup page to enable or disable the HP Web Services feature.Figure 2-51 HP Device Tool

HP Web JetadminHP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers withinyour intranet, and it should be installed

Detailed Windows installation instructionsThe dialog boxes shown here appear in the Windows XP Professional installation sequence. Theorder and appear

2. Click the I have reviewed and accept the installation agreements check box, and then clickthe Next button. Wait a few minutes while the program set

Figure 2-57 Software installation — Connection Type screen ●For USB-connected products, follow these steps:▲ Connect the product to the computer when

List of tablesTable 1-1 Software CD supported languages ...

●For wired network connected products, follow these steps:a. Select the Connect through a wired network option.Figure 2-59 Software installation — Co

e. A list of products is displayed on the Network Product(s) Found screen. Select theproduct to install and then click the Next buttonFigure 2-60 Sof

b. The installer program prompts you to connect the USB cable, momentarily, betweenthe computer and the product. Connect the cable and the installer p

c. In the Wireless Network(s) Found screen, select the correct network, and then clickthe Next button.Figure 2-63 Software installation — Wireless Ne

d. In the Wireless Network Setup screen, provide the wireless network security key, andthen click the Next button.Figure 2-64 Software installation —

4. When the installation completes, the Product Configuration screen appears.Figure 2-65 Software installation — Product Configuration screen●Install

5. Click the Fax Setup Wizard button to configure the fax functions on the product, or you may runthe Fax Setup Wizard at a later time by clicking the

3. Read the license agreement, click the I have reviewed and accept the installationagreements check box, and then click the Next button to continue..

5. Select a connection type option on the Connection Type screen, based on how the productconnects to the computer.NOTE: If you are installing a base

▲Connect the product to the computer when prompted at the Connect the Productscreen. The installer program opens a progress bar as it automatically st

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●For wired network connected products, follow these steps:a. Select the Connect through a wired network option.Figure 2-71 Software installation — Co

e. A list of products is displayed on the Network Product(s) Found screen. Select theproduct to install and then click the Next buttonFigure 2-72 Sof

b. The installer program prompts you to connect the USB cable, momentarily, betweenthe computer and the product. Connect the cable and the installer p

c. In the Wireless Network(s) Found screen, select the correct network, and then clickthe Next button.Figure 2-75 Software installation — Wireless Ne

d. In the Wireless Network Setup screen, provide the wireless network security key, andthen click the Next button.Figure 2-76 Software installation —

6. When the installation completes, the Product Configuration screen appears.Figure 2-77 Software installation — Product Configuration screen●Install

7. Click the Fax Setup Wizard button to configure the fax functions on the product, or you may runthe Fax Setup Wizard at a later time by clicking the

Remove softwareUse the HP Uninstall utility to remove the product softwareThe installed software includes a utility to remove the product software.1.

3. Click the Uninstall button to begin the removal process. When the process is complete, eitherclick the Reboot Now button, or clear the check box an

Use the software CD to remove the product softwareThe installer program on the software CD includes a utility to remove the product software1. Insert

List of figuresFigure 2-1 Incompatible print settings warning ...

2. Click the Uninstall option, and then click the Next button.Figure 2-83 Software installation — Uninstall option selected3. Click the Uninstall but

4. Click the Uninstall button to begin the removal process. When the process is complete, eitherclick the Reboot Now button, or clear the check box an

Remove the printer driver by using the Windows Add or RemovePrograms featureIf the printer driver was installed by the HP Driver Installation Utility

4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process.Click Cancel to exit the HP Uninstall Utility.F

Uninstall the printer driver by using the Server Properties featureIf the printer driver was installed by the Add Printer Wizard, perform the followin

3 Mac software and utilities●Software installation methods●Install the Mac printing-system software●Remove software from Mac operating systemsENWW 119

Software installation methodsCD installationSupported operating systems for MacThe product supports the following Mac operating systems:●Mac OS X 10.5

Installed software components for MacThe printing-system software for Mac is composed of an HP-created postscript (PS) printer definitionfile (PPD) an

HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PDEA Print Dialog extension file can specify one or more PDEs to load in the

2. The main HP Utility screen appears. Click the product in the Printers list.Figure 3-1 HP Utility main screenThe following sections describe the sc

Figure 2-33 HP Device Toolbox, System tab – Product Security page ... 80Figure 2-34 HP Device

●Supplies: Click this button to open the HP SureSupply Web site.●Registration: Click this button to open the HP registration Web site.●Recycling: Clic

Device InformationIn the Information And Support section, click the Device Information icon to find the productService ID (if assigned), the firmware

Color UsageIn the Information And Support section, click the Color Usage icon to open a screen and print acolor-usage log.Figure 3-6 Color Usage scre

Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the FileUpload command.●HP LaserJet printer command language

HP ePrint Center In the Information and Support section, click the HP ePrint Center icon to enable the ePrintfeature, which allows you to print from a

Trays ConfigurationUse the Trays Configuration screen to change paper size and type for each of the trays installed onthe product.Figure 3-11 Trays C

Network SettingsIn the Printer Settings section, click the Network Settings icon to open the IPv4 Settings screen.Figure 3-13 IPv4 Settings screenThi

Figure 3-14 Bonjour Settings screenBonjour is enabled by default. To disable Bonjour, click to clear the Enable Bonjour check box, andthen click the

Auto-Answer allows the device to automatically answer incoming calls after a specified number ofrings.NOTE: More options and advanced settings may be

Fax Speed DialsIn the Fax Settings section, click the Fax Speed Dials icon to enter groups and/or individuals intothe Speed Dial memory on your printe

Figure 2-74 Software installation — Connect USB screen for wireless connected installation ... 106Figure 2-75 Software installation

Figure 3-19 Junk Fax Blocking screenFax LogsIn the Fax Settings section, click the Fax Logs icon to access a record of all fax activity for thedevice

Message CenterIn the Information section, click the Message Center icon to open the Message Center screen. Thescreen shows any error events that have

●Default printer driver settings: The default printer driver settings determine the settings usedin all print jobs, unless settings are changed in the

Detailed Mac installationNOTE: The information in this section may be used to install the print driver for USB, wired andwireless network connections.

5. In the License screen, select the correct language in the drop-down box, read the licenseagreement, and then click the Continue button.Figure 3-23

7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to declinethe software. Click the Continue button.Figure

8. In the Select Device screen, select the product to be installed, and then click the Continuebutton.Figure 3-26 Mac installation — Select Device sc

9. In the Installation Options screen, select which option you would like to install, and then clickthe Install button..Figure 3-27 Mac installation

11. The installer program shows a progress bar as the installation process starts. This process cantake several minutes.Figure 3-29 Mac installation

12. In the Setup screen, you can click More Info button or click the check box to learn more aboutoptional software. There is also an HP Online Privac

Figure 3-25 Mac installation — HP ePrint Offer screen ... 139Figure 3-26

13. In the Wireless Setup screen, make sure that the Configure your device for a wirelessnetwork check box is clear, and then click the Continue butto

click the Register button to complete the setup, or click the Go Back button to run the setupwizard at another time.Figure 3-32 Mac installation — We

15. When the installation completes, the Summary screen appears. To add the HP Utility icon toyour Dock, click the Add HP Utility to Dock selection bo

3. If you are installing the product using a USB connection, verify that the product appears in theprinter list. The Name column in the printer list s

Remove software from Mac operating systemsYou must have administrator rights to remove the software.1. Open System Preferences.2. Select Print & F

4 Linux, Unix and other●Linux information●Unix informationENWW 149

Linux informationHPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning,and faxing with HP inkjet and

Unix informationUNIX systems require a Model Script to set up the UNIX environment to be able to print to the printer.The HP LaserJet IIISi, or any ge

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5 Engineering detailsIntroductionThis chapter presents engineering detail for the following topics:●File to E-mail utility●Capture PRN for Mac (CUPS c

1 Document and product basics●Purpose and scope●Software availability and localizationENWW 1

File to E-mail utilityThe File to E-mail utility collects the data specified in an .INI file and then attaches the data files to ane-mail that can be

Capture PRN for Mac (CUPS capture)CUPS is the standards-based, open source printing system developed by Apple Inc. for Mac OS Xand other UNIX-like ope

Network Diagnostic Utility (NDU)Network Diagnostic Utility is a downloadable tool to help identify and fix common problems wheninstalling or using HP

Printer Diagnostic Utility (PDU)HP Print Diagnostic Utility is a downloadable tool created to help users troubleshoot and correct manycommon problems

SAP PrintingA device type is a configuration file for the SAP printer driver that ensures proper functionalitybetween the SAP data stream and the prin

CitrixThis chapter contains information on the following topics:●Using the HP Universal Print Driver for Windows in Citrix environments●The difference

●The UPD dynamic mode UI will be displayed. The user can then select the desired printer.●When the UPD print preferences UI is displayed, the user can

user settings of the client printers from the client. The auto-created printers using the HP UPD willhave default print settings, such as print single

Print troubleshootingPrint-quality troubleshooting toolsRepetitive image defects rulerIf the product output has a consistent, repetitive defect, then

IndexAaccessories, automaticconfiguration 56Advanced page, HP DeviceToolbox (Windows) 87Auto-offMac configuration 131autoconfiguration, driversupport

Purpose and scopeThis software technical reference (STR) provides information about and troubleshooting tips for theprinting-system software for the p

Send True Type as Bitmap,printer drivers 20supported by Windows 61True Type, printer drivers 19Upload Fonts, HP Utility 127upload, Configuration Setti

NNetwork Summary page, HPDevice Toolbox (Windows) 75Networking tab, HP DeviceToolbox (Windows) 83networksHP Device Toolbox,accessing 71HP UPD Driver C

Printing Preferences tab, driveraccess 15Printing Shortcuts tabcontents 21Raster Compression feature,Advanced tab 20Resizing Options settings,Effects

© 2012 Hewlett-Packard Development Company, L.P.www.hp.com

Software availability and localizationThis section provides information about the availability of the product printing-system software andrelated soft

●Prerequisites●Setup●Utilities●x64The Utilities folder contains the files to run these stand-alone utilities:●FileToEmail● ScrubberCD versions and lan

Table 1-1 Software CD supported languages (continued)Language Two-letter abbreviation HP-preferred name File designationSimplified Chinese ZHCN Simpl

Driver languagesThe product provides driver support in the following languages.Table 1-2 Supported discrete driver languagesComponent Language listHP

Installer languagesThe product provides installer component support in the following languages.Table 1-3 Installer component languagesComponent Langu

Documentation languagesThe product provides documentation in the following languages.Table 1-4 Documentation languagesComponent Language list●User Gu

2 Windows software description andinstallationIntroductionThe product comes with software and installers for Microsoft Windows and Apple Computer, Inc

Install overviewThe printing-system software CD contains the product software. The printing-system software canalso be installed when the product is c

CD installation and HP Smart Install installation●Supported operating systems for Windows●Software installation types for WindowsSupported operating s

Installation for software components from the WebSupported operating systems for WindowsThe product comes with software for the following Windows oper

HP LaserJet software components for WindowsInstallerThe installer program installs the printer-system software based on software components selecteddu

HP LaserJet Pro 300 color MFP M375 /HP LaserJet Pro 400 color MFP M475Software Technical Reference

Printer-driver version numbers for Windows operating systemsAccess to printer-driver version numbers varies, depending on the operating system in whic

To gain access to the printer driver settings from within most software programs, follow these steps:1. Click the File menu.2. Click the Print item.3.

Printer Properties driver tabsThis set of tabs controls the driver behavior and driver connections. To gain access to the PrinterProperties tabs, foll

NOTE: Constraint messages are limited, and the underlying software architecture might acceptsome settings that are illogical or impossible for the pro

To resolve the conflicting settings, click the Restore my previous settings option, and then click theOK button. The driver resets the conflicting con

●Graphic●Document OptionsPaper/OutputThe Paper/Output setting contains the following controls:●Copy Count setting●Collated selectionCopy CountUse this

Advanced Printing FeaturesWhen the Advanced Printing Features setting is Enabled, metafile spooling is turned on andFinishing tab options such as Page

When this option is selected, you must use one of the following settings:◦Auto (the default setting)◦Optimize for Raster◦Optimize for Text and Vector●

Figure 2-4 Printing Shortcuts tabThe Printing Shortcuts tab saves commonly used driver settings under a shortcut name.●Use defined printing shortcuts

●Snapshot Photos●Glossy/PresentationFactory DefaultsWhen Factory Defaults is selected, the customizable options are grayed out, locking in those defau

Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

●4x6●5x8●A3●A4●A5●A6● B4 (JIS)●B5 (JIS)●10x15cm●8K 270x390●16k 195x270mm●8K 260x368●16k 184x260mm●8K 273x394●16k 197x273mm● Japanese Postcard●Double J

Paper typeThe following options are available:●Unspecified (default)●Plain●HP EcoSMART Lite●HP LaserJet 90g●HP Color Laser Matte 105g●HP Premium Choic

●Colored●Bond●Recycled●Rough●Heavy Rough●HP Tough Paper● Opaque FilmPrint on both sidesThe following options are available:● No (default)●Yes, Flip Ov

●Paper type: Envelope●Color options: ColorCardstock HeavyThese settings are automatically selected:●Paper sizes: Letter (This setting changes accordin

Booklet PrintingThese settings are automatically selected:●Paper sizes: Letter (This setting changes according to country/region.)●Paper source: Autom

Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab tospecify different paper selections for the front cover,

●Paper type●Special pagesPaper sizesThe Paper sizes setting is a drop-down menu that lists all of the supported paper sizes.When you move the mouse ov

If you type a new name into the Name text box, but then do not click Save, you can change the widthand height values without losing the name. However,

Paper typeThe Paper type drop-down menu shows the first few paper types that the product supports and anentry for More. Clicking More opens the Type I

◦HP Brochure Glossy 200g◦Card Glossy 176-220g●Other◦Color Laser Transparency◦Labels◦Letterhead◦ Envelope◦Heavy Envelope◦Preprinted◦Prepunched◦Colored◦

Table of contents1 Document and product basics ...

CoversTo use specific cover settings, click the Covers item in the Special Pages list.Use the Covers options to include a blank or preprinted cover on

document preview image appears in the upper-right corner of the following Printing Preferencesdriver tabs:●Printing Shortcuts●Paper/Quality●Effects●Fi

Figure 2-6 Effects tabThe Effects tab contains the following controls:●Resizing Options●Document preview image●WatermarksResizing OptionsThe Resizing

Print document onClick the Print document on option to format the document for one paper size and then print thedocument on a different paper size, wi

The following settings disable % of actual size:●Print document on (on the Effects tab) is selected●Pages per sheet (on the Finishing tab) is not 1Doc

Watermarks are applied to logical pages. For example, when Pages per sheet is set to "4" and Firstpage only is turned off, four watermarks a

Message AngleUse the controls in the Message Angle group box to print the watermark in different orientations onthe page. All settings center the wate

◦Medium◦Medium dark◦Dark◦Very dark◦DarkestThese values represent the intensity of the gray that is used. Select Light to produce a lightlysaturated gr

Finishing tab featuresNOTE: The Finishing tab is located on the Printing Preferences tab set. For information abouthow to access these tabs, see Print

●Pages per sheet●Print page borders●Page orderPrint on both sidesThe default setting for the Print on both sides option is off (not selected).Select t

Help system ... 16Advanced tab features ...

pages per sheet, the booklet setting is disabled. See Pages per sheet on page 44 for moreinformation.Book and Booklet PrintingThe HP LaserJet Pro 300

●6 pages per sheet●9 pages per sheet●16 pages per sheetNOTE: When you select an option other than 2 pages per sheet, booklet printing is unavailable.R

NOTE: Nearly all software programs establish the orientation for the printed page, so the pageorientation in the driver is useful only for the few so

●Color Options●Color Themes●Document preview image●HP EasyColorNOTE: Color Options and Color Themes settings are only available when HP EasyColor is n

●Graphics◦Neutral Grays●Photographs◦Neutral GraysEdge ControlThe Edge Control setting determines how edges are rendered, to prevent a gap or white lin

Color ThemesThe Color Themes group box contains the following RGB color options, which determines howcolors are rendered:NOTE: To activate the Color T

Document preview imageThe document preview image is a line-drawn image of a page that represents graphics and text. Thedocument preview image is alway

Figure 2-9 Services tabThe Services tab contains the following group boxes:●Internet ServicesInternet ServicesThe Internet Services group box contain

Device Settings tab featuresNOTE: The Device Settings tab is located on the Printer Properties tab set. For information abouthow to access these tabs,

The trays listed in the Form to Tray Assignment setting include standard trays and optionalaccessory trays. Generally, items that are installed separa

Print Quality page ... 78EcoSMART Console page ...

6. Click Properties. The HP Font Installer dialog box appears.7. Type the name and path of the font metric file in the Printer Font File Location text

Automatic ConfigurationThe feature automatically updates the registry and changes the configuration information thatappears on the Device Settings tab

Figure 2-11 About tabThe About tab lists driver installation file names and their version numbers. The About tab alsoindicates whether the driver was

Enterprise AutoConfiguration Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfigurationfunctionality for install

Table 2-3 EAC availability in Microsoft Windows and Microsoft Share (continued)Method Connection typeMicrosoft Share12000 XP 2000/XP hostwith 2000/XP

For example, if the product is installed and an optional paper-handling accessory is added later, usethe Update Now feature to query the product and u

HP UPD Driver Configuration configures the driver to match the accessories that are installed on theproduct, or to match the settings that IT administ

For detailed information about gaining access to and installing these tools, see the HP DriverConfiguration Support Guide at the following Web site an

●Times New Roman Italic●Arial Italic●Courier New Bold●Times New Roman Bold●Arial Bold●Courier New Bold Italic● Times New Roman Bold Italic●Arial Bold

Table 2-6 Default fonts (continued)Font name Font style File nameCourierPS Regular CPSR45W.TTFCourierPS Bold CPSR65W.TTFCourierPS Bold Oblique CPSR66

Uninstall the printer driver by using the Server Properties feature ... 1183 Mac software and utilities ...

Table 2-6 Default fonts (continued)Font name Font style File nameNew Century Schoolbook Italic NCSR56W.TTFNew Century Schoolbook Roman NCSR55W.TTFPal

●Perform text recognition on the scanned item through Readiris, if Readiris text-recognitionsoftware is installed on the computer.●Open the scanned it

Figure 2-12 HP Scan dialog boxThe list contains any user-defined destinations, and the following default destination options:●Save as PDF●Save as JPE

programs, you must specify the correct software program and specify a file type that your programsupports.E-mailThe HP Scan software for Windows suppo

Table 2-8 Available scan settings (continued)Option Scan settingsFile type●Portable Network Graphics (*.png)● Adobe PDF (*.pdf)●JPEG (*.jpg)●Windows

Figure 2-14 WIA-driver user interface — flatbedWhen you use the WIA scan driver, you must modify the brightness and contrast after you performthe sca

NOTE: The product must be connected to a network and have Internet access to use HP ePrint.HP ePrint is disabled as a default setting in the product.

Click the Help & Learn Center on the Documentation screen of the installer to open an HTML helpsystem that provides step-by-step instructions for

To access the HP Device Toolbox, complete one of the following procedures:●Click the Windows Start button, click the Programs or All Programs item, cl

Home tabUse the Home tab to access and print detailed information regarding product and supply status,product configuration, network configuration, an

Set up a printer with a Mac ... 146Troubleshoot the product setup ...

Supplies StatusThe Supplies Status page shows the status of all of the product supplies, including the printcartridges.Figure 2-18 HP Device Toolbox,

Network Summary pageThe Network Summary page contains information about the network and its enabled features.Figure 2-20 HP Device Toolbox, Home tab

●PS Font List●Demo PageFigure 2-21 HP Device Toolbox, Home tab – Reports pageColor Usage LogClick the Color Usage Log tab to:●Find the Product Name a

●Paper Setup page●Print Quality page●EcoSMART Console page●Print Density page●Paper Types page●System Setup page●Service page●Save and Restore page●Pr

Paper Setup pageUse Paper Setup page to configure the paper-setup settings for the product. Change the defaultsettings by clicking the black arrow nex

Print Density pageUse the Print Density page to control the print density of each print cartridge on the product.Figure 2-28 HP Device Toolbox, Syste

Service pageUse the Service page to start the cleaning mode procedure on the product.Figure 2-31 HP Device Toolbox, System tab – Service pageSave and

PrintingUse the Printing page to change the printing defaults for the product.Figure 2-34 HP Device Toolbox, Print tab – Printing pagePCL5Use the PCL

Receive OptionsUse the Receive Options page to select whether to print received faxes or forward received faxes toa specified number.Figure 2-37 HP D

Junk Fax ListIf you do not want to receive faxes from specific people or businesses, use the Junk Fax List page tostore the fax numbers you want to bl