HP 1250 Fax User Manual

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Summary of Contents

Page 1 - HP 1250 Fax series

HP 1250 Fax seriesUser Guide

Page 2

You can also enter symbols from the keypad when you dial a fax or phone number.When the HP Fax dials the number, it will interpret the symbol and resp

Page 3 - Safety information

HP Fax 1250 series declaration of conformityUser Guide97Technical information

Page 4 - Contents

Chapter 1198HP Fax 1250 seriesTechnical information

Page 5

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 892-wire phone cord 73, 784-wire phone cord 73, 78AA4 paper, load 37ADSL. See DSLalign print

Page 6 - HP Fax overview

set up 12, 68settings 31specifications 90test failed 68test setup 33troubleshoot 68voice mail, set up 22, 29volume 12fax problemsfax tones recorded 78

Page 7 - Control panel features

automatically 44block numbers 47forward calls 46manually 44rings to answer 32troubleshoot problems 73recycleHP All-in-One 92print cartridges 92Redial/

Page 8 - Menu overview

102HP Fax 1250 series

Page 9 - Text and symbols

AvailablesymbolsDescription Available when entering* Displays an asterisk symbol whenrequired for dialing.Fax header name, speed dialnames, speed dial

Page 10 - Overview

2Find more informationYou can access a variety of resources that provide information about setting up andusing the HP Fax.Sources of informationSetup

Page 11 - Chapter 1

Chapter 210HP Fax 1250 seriesFind more information

Page 12 - Find more information

3Finish setting up the HP FaxAfter you have completed the steps in your Setup Guide, refer to this section to helpyou finish setting up the HP Fax. Th

Page 13 - Chapter 2

If the HP Fax loses power for more than 72 hours, you might need to reset the dateand time.To set the date and time1. Press Setup.2. Press 5, and then

Page 14 - Finish setup

Set up the HP Fax for faxingBefore you begin setting up the HP Fax for faxing, determine which kind of phonesystem your country/region uses. The instr

Page 15 - Fax setup

need to connect some of your existing office equipment directly to the HP Fax, andyou might also need to change some fax settings before you can fax s

Page 16 - Set up the HP Fax for faxing

Are you unsure if you use a computer dial-up modem? If you answer Yes to anyof the following questions, you are using a computer dial-up modem:– Do yo

Page 17 - Chapter 3

Other equipment/services sharing yourfax lineRecommended faxsetup for parallel-typephone systemsRecommended faxsetup for serial-typephone systems(You

Page 18

HP Fax 1250 seriesUser Guide

Page 19 - (continued)

For additional fax setup information, in specific countries/regions, see the FaxConfiguration website listed below.Austriawww.hp.com/at/faxconfigGerma

Page 20 - 1 Telephone wall jack

When the phone rings, the HP Fax will answer automatically after the number of ringsyou set in the Rings to Answer setting. Then it will begin emittin

Page 21

mail, see the appropriate section in this section for additional setupguidelines.4. Run a fax test.Case C: Set up the HP Fax with a PBX phone system o

Page 22

Back view of the HP Fax1 Telephone wall jack2 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" portTo set u

Page 23

Back view of the HP Fax1 Telephone wall jack2 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" port3 Teleph

Page 24

Case F: Shared voice/fax line with voice mailIf you receive both voice calls and fax calls at the same phone number, and you alsosubscribe to a voice

Page 25

Since your computer dial-up modem shares the phone line with the HP Fax, you willnot be able to use both your modem and the HP Fax simultaneously. For

Page 26

Case H: Shared voice/fax line with computer dial-up modemIf you receive both voice calls and fax calls at the same phone number, and you alsohave a co

Page 27

To set up the HP Fax on the same phone line as a computer with two phone ports1. Remove the white plug from the port labeled 2-EXT on the back of the

Page 28

Back view of the HP Fax1 Telephone wall jack2 "IN" port on your answering machine3 "OUT" port on your answering machine4 Telephone

Page 29

© Copyright 2006 Hewlett-PackardDevelopment Company, L.P.The information contained herein issubject to change without notice.Reproduction, adaptation

Page 30

5. Set the Answer Mode to AnswerMachine.6. Set your answering machine to answer after a low number of rings.7. Change the Rings to Answer setting on t

Page 31

Back view of the HP Fax1 Telephone wall jack2 "IN" phone port on your computer3 "OUT" phone port on your computer4 Telephone (opti

Page 32

Note If your answering machine does not let you connect an externalphone, you can purchase and use a parallel splitter (also known as acoupler) to con

Page 33

Example of a parallel splitter● If your computer has two phone ports, set up the HP Fax as described below.Back view of the HP Fax1 Telephone wall jac

Page 34

Note If you do not turn off the automatic fax reception setting in yourmodem software, the HP Fax will not be able to receive faxes.6. Set the Answer

Page 35

Set the number of rings before answeringIf you set the Answer Mode to Fax, FaxTel (handset model only), orAnswerMachine you can specify how many rings

Page 36 - Set the fax header

Test your fax setupYou can test your fax setup to check the status of the HP Fax and to make sure it isset up properly for faxing. Perform this test a

Page 37

Chapter 334HP Fax 1250 seriesFinish setup

Page 38 - Load originals and load paper

4Load originals and load paperYou can load many different types and sizes of paper in the HP Fax, including letter orA4 paper, photo paper, transparen

Page 39 - Choose papers for copying

2. Slide the paper guides inward until they stop at the left and right edges of thepaper.Choose papers for copyingYou can use different types and size

Page 40 - Load full-size paper

Contents1 HP Fax overview...3The HP Fax at a glance...

Page 41 - Avoid paper jams

● Transparency film other than HP Premium Inkjet Transparency Film orHP Premium Plus Inkjet Transparency Film.● Iron-On Transfers.● Greeting card pape

Page 42

Do not overload the input tray; make sure the stack of paper fits within the inputtray and is no higher than the top of the paper-width guide.5. Flip

Page 43 - Chapter 4

● Do not force paper too far forward in the input tray.● Use paper types that are recommended for the HP Fax.User Guide39Load originals and load paper

Page 44 - Use the fax features

Chapter 440HP Fax 1250 seriesLoad originals and load paper

Page 45 - Send a fax manually

5Use the fax featuresYou can use the HP Fax to send and receive faxes, including color faxes. You can setup speed dial entries to send faxes quickly a

Page 46

Tip To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-)appears on the

Page 47 - Receive a fax

To send a fax manually from a phone using the attached handset (handsetmodel only)1. Load your originals print side down and top first in the center o

Page 48

Speed Dial or a one-touch speed dial button to select the speed dial entrywhere you have your PIN stored.Your fax is sent when the receiving fax machi

Page 49 - Chapter 5

Set up backup fax receptionDepending on your preference and security requirements, you can set up the HP Faxto store all the faxes it receives, only t

Page 50

from memory. You might also want to delete the faxes in memory for securityor privacy purposes.You can reprint one or all of the most recently printed

Page 51

Copy specifications...90Fax specifications...

Page 52 - Print reports

4. At the prompt, enter the number of the fax machine that will receive the forwardedfaxes.5. At the prompt, enter a start time and date and a stop ti

Page 53 - Stop faxing

To select a number from the caller ID list1. Press Setup.2. Press 3 and then press 6.This selects Basic Fax Setup and then selects Junk Fax Blocker Se

Page 54 - Use the copy features

Print reportsYou can set up the HP Fax to print error reports and confirmation reportsautomatically for each fax you send and receive. You can also ma

Page 55 - Stop copying

To set the HP Fax to print fax error reports automatically1. Press Setup.2. Press 1, and then press 3.This selects Print Report and then selects Fax E

Page 56 - Maintain the HP Fax

6Use the copy featuresThe HP Fax enables you to produce high-quality color and black-and-white copies ona variety of paper types, including transparen

Page 57 - Clean the white strip

– Enhancements– Set New Defaults2.Press until the appropriate setting appears.3. Do one of the following:– To change more settings, press Copy.This s

Page 58 - Clean the exterior

7Maintain the HP FaxThe HP Fax requires little maintenance. Sometimes you might want to clean the glassstrip inside the automatic document feeder to e

Page 59 - Work with print cartridges

3. Clean the glass strip with a soft cloth or sponge slightly moistened with anonabrasive glass cleaner.Caution Do not use abrasives, acetone, benzene

Page 60 - Replace the print cartridges

3. Clean the white strip with a soft cloth or sponge slightly moistened with a mildsoap and warm water.Wash the strip gently to loosen debris. Do not

Page 61

Print a self-test reportIf you are experiencing problems with printing, print a self-test report before youreplace the print cartridges. This report p

Page 62

1HP Fax overviewYou can quickly and easily accomplish tasks such as making a copy or sending a faxfrom the HP Fax. This section describes the HP Fax h

Page 63 - Align the print cartridges

Handle the print cartridgesBefore you replace or clean a print cartridge, you should know the part names andhow to handle the print cartridges.1 Coppe

Page 64 - Clean the print cartridges

To replace the print cartridges1. Make sure the HP Fax is on.Caution If the HP Fax is off when you open the print cartridge door toaccess the print ca

Page 65

1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCaution Do not touch the copper-

Page 66 - Order supplies

The HP Fax prints a print cartridge alignment sheet.11. Load the print cartridge alignment sheet print side down and top first in the centerof the doc

Page 67 - Chapter 8

The HP Fax prints a print cartridge alignment sheet.4. Load the print cartridge alignment sheet print side down and top first in the centerof the docu

Page 68 - Troubleshooting information

The print carriage moves to the far right side of the HP Fax.2. Wait until the print carriage is idle and silent, and then unplug the power cordfrom t

Page 69 - Troubleshooting

8Order suppliesYou can order HP products, such as recommended types of paper and printcartridges, online from the HP website.● Order paper, or other m

Page 70

Chapter 864HP Fax 1250 seriesOrder supplies

Page 71 - Fax setup troubleshooting

9Troubleshooting informationThis chapter contains troubleshooting information for the HP Fax. Specific informationis provided for installation and con

Page 72

● Test the power outlet to make sure it is working. Plug in an appliance thatyou know works, and see if the appliance has power. If not, then there mi

Page 73

Label Description11 Handset (handset model only)12 Power connection13 2-EXT (phone) and 1-LINE (fax) ports14 Rear door15 Rear door access tabControl p

Page 74

The display shows the wrong languageSolution You can change the language settings at any time from the SetupMenu. For more information, see Set your l

Page 75

Cause The contacts on the print cartridge are not touching the contacts in theprint carriage.Solution Remove and then reinsert the print cartridges. V

Page 76

The "Fax Hardware Test" failedSolution● Turn off the HP Fax by using the On button located on the control panel andthen unplug the power cor

Page 77

After you resolve any problems found, run the fax test again to make sure itpasses and the HP Fax is ready for faxing.The "Phone Cord Connected t

Page 78

connected to the port labeled 1-LINE on the back of the HP Fax and theother end to your telephone wall jack, as shown below.1 Telephone wall jack2 Use

Page 79

end to your telephone wall jack, then connect the other end to the portlabeled 1-LINE on the back of the HP Fax.● If you are using a phone splitter, t

Page 80

adding them back one at a time and rerunning the test each time, untilyou identify which piece of equipment is causing the problem.– If the Fax Line C

Page 81

1 Telephone wall jack2 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" portIf the supplied phone cord is n

Page 82 - Operational troubleshooting

quality (noise) can cause faxing problems. You can check the sound qualityof the phone line by plugging a phone into the telephone wall jack andlisten

Page 83

The HP Fax cannot receive faxes, but can send faxesSolution● If you are not using a distinctive ring service, check to make sure that theDistinctive R

Page 84

Label Name and Description6 Attention light: When blinking, the attention light indicates an error has occurredthat requires your attention.7 Display:

Page 85

Note Some digital answering machines might not retain therecorded silence at the end of your outgoing message. Play backyour outgoing message to check

Page 86 - HP warranty and support

Fax tones are recorded on my answering machineSolution● When you have an answering machine on the same phone line you use forfax calls, try connecting

Page 87 - Warranty information

1 Telephone wall jack2 Coupler3 Use the phone cord supplied in the box with the HP Fax to connect to the "1-LINE" portOperational troublesho

Page 88

Caution Trying to clear a paper jam from the front of the HP Fax candamage the print mechanism. Always access and clear paper jamsthrough the rear doo

Page 89

separator pad after extensive use, or if you copy handwritten originals or originalsthat are heavy with ink.● If the automatic document feeder does no

Page 90 - Pack the HP Fax

4. Use the damp cloth to wipe any residue off the rollers or separator pad.Note If the residue does not come off using distilled water, try usingisopr

Page 91

10HP warranty and supportThis chapter provides warranty information as well as how to get support from the Internet,access your serial number and serv

Page 92

Warranty informationA. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above w

Page 93 - Fax specifications

Get support and other information from the InternetTo find support and warranty information, go to the HP website at www.hp.com/support. Ifprompted, c

Page 94 - Memory specifications

To access your serial number and service ID1. Press and hold OK. While holding OK, press 4. This displays the Information Menu.2.Press until Model Nu

Page 95

● Copy Menu● Fax Menu● Setup MenuCopy MenuThe following options are available when you press the Copy button on the controlpanel.Number of CopiesReduc

Page 96 - Regulatory notices

Remove the control panel faceplateComplete the following steps once you have removed the print cartridges and unplugged theHP Fax.Caution 1 The HP Fax

Page 97 - FCC statement

If you do not have the original packaging materials, please use other adequate packagingmaterials. Shipping damage caused by improper packaging and/or

Page 98 - Notice to users in Japan

11Technical informationThe technical specifications and international regulatory information for the HP Fax are providedin this section.Paper specific

Page 99 - Notice to users in Korea

Type SizeTransparency film Letter: 216 x 279 mm (8.5 x 11 inches)A4: 210 x 297 mmPremium photo paper 10 x 15 cm (4 x 6 inches)Letter: 216 x 280 mm (8.

Page 100 - Technical information

Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi)Black 196 x 203 (8-bitgrayscale)300 x 300 196 x 203 196 x 98Color 200 x 200 200 x 200 200 x 200

Page 101 - HP Fax 1250 series

Energy consumptionEnergy usage drops significantly while in ENERGY STAR® mode, which saves naturalresources, and saves money without affecting the hig

Page 102

Regulatory noticesThe HP Fax meets product requirements from regulatory agencies in your country/region.Regulatory model identification numberFor regu

Page 103

page of transmission, the date and time it is sent and an identification of the business, otherentity, or other individual sending the message and the

Page 104

This equipment meets the applicable Industry Canada Terminal Equipment TechnicalSpecifications. This is confirmed by the registration number. The abbr

Page 105

This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikelyevent of problems with loop disconnect dialing, it is rec

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