HP J4660 User's Guide

OK##-*07 pqrs 8 tuv9 wxyz5 jkl4 ghi12 abc3 def6 mnoPodręcznik użytkownikaHP Officejet J4500/J4660/J4680 All-in-One seriesUser Guide

Obtain HP telephone support ...158Before you call ...

For more information about USB device sharing, see the support information on theApple Web site (www.apple.com) or the Apple Macintosh Help on the com

NOTE: If you encounter problems, see Solve wireless problems (HP OfficejetJ4680 only).To use the device with any wireless connection, you must run the

◦ Be on the same subnet and same channel◦ Have the same 802.11 security settings• Infrastructure (recommended): On an infrastructure network, the devi

To set up wireless communication using the installer (Windows)For this method, you will need to have a network set up and running.1. Set up the device

8. On the Connection Type screen, select the wireless network option, and thenclick Done.9. Follow the onscreen instructions to install the printer dr

To add hardware addresses to a WAPMAC filtering is a security feature in which a WAP is configured with a list of MACaddresses (also called "hard

There are three methods to uninstall the software on a Windows computer, and onemethod to uninstall on a Macintosh computer.To uninstall from a Window

To uninstall from a Windows computer, method 3NOTE: Use this method if Uninstall is not available in the Windows Start menu.1. Insert the device Start

8 Maintain and troubleshootThis section contains the following topics:•Work with ink cartridges•Clean the device•General troubleshooting tips and reso

Handle the ink cartridgesBefore you replace or clean a ink cartridge, you should know the part names and howto handle the ink cartridges.1 Copper-colo

Declaration of conformity ...179J4500 ...

available to avoid possible printing delays. You do not need to replace the inkcartridges until print quality becomes unacceptable.To order ink cartri

If you are replacing the black, photo, or gray photo ink cartridge, remove the inkcartridge from the slot on the right.4. Pull the ink cartridge towar

7. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge intothe empty cartridge slot. Make sure you push the ink cartridge

To align the ink cartridges from the device control panel when prompted1. Make sure you have letter or A4 unused plain white paper loaded in the input

3. Click the Device Services tab.4. Click Align the Ink Cartridges.The HP All-in-One prints an ink cartridge alignment sheet.5. Load the ink cartridge

4. Click Clean the Ink Cartridges.5. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done.If copy or print qu

7. Clean only the copper-colored contacts. Allow the ink cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do not

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave f

6. Clean the face and edges around the ink nozzle area with the swab, as shownbelow.1 Nozzle plate (do not clean)2 Face and edges around the ink nozzl

To insert an ink cartridge into the ink cartridge protector▲ Place the ink cartridge into the ink cartridge protector at a slight angle and snap itsec

1 Get startedThis guide provides details about how to use the device and to resolve problems.•Find other resources for the product•Understand the devi

3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mildglass cleaner. Dry the glass with a dry, soft, lint-free cloth.CA

If you have lines or dust appearing on scanned documents or faxes, clean the mylarstrip in the ADF.To clean the rollers or separator pad1. Remove all

To clean the plastic strip inside the automatic document feeder1. Turn off the device and unplug the power cord.NOTE: Depending how long the device is

4. Lift the automatic document feeder mechanism.5. Clean the plastic strip with a soft cloth or sponge slightly moistened with anonabrasive glass clea

• The device is set as the current or default printer. For Windows, set it as thedefault in the Printers folder. For the Mac OS, set it as the default

The device is not responding (nothing prints)There are print jobs stuck in the print queueOpen the print queue, cancel all documents, and then reboot

Check the media settings• Make sure you select the correct print quality settings in the printer driver for themedia loaded in the trays.• Make sure t

Check the margin settingsIf the text or graphics are cut off at the edges of the page, make sure the marginsettings for the document do not exceed the

Common poor quality printout problemsCheck the ink cartridgesMake sure the correct ink cartridges are installed and the ink cartridges are not low oni

Check the document fileThe document file may be damaged. If you can print other documents from the sameapplication, try printing a backup copy of your

Resource Description Location◦Serial number◦Firmware versionnumber•Number of pages printedfrom the trays andaccessories•Ink levels•Ink cartridge healt

Clean the ink cartridgeThe ink cartridges may need to be cleaned. For more information, see, Clean the inkcartridges.Output is faded or dull coloredCh

Printout shows bleeding colorsCheck the ink cartridgesMake sure the correct ink cartridges are installed and the ink cartridges are not low onink. For

Media is not picked up from a tray• Make sure media is loaded in the tray. For more information, see Load media. Fanthe media before loading.• Make su

• When using thin special media, make sure that the tray is completely loaded. If youare using special media that is only available in small quantitie

Scan takes too long• Check the settings◦ If you set the resolution too high, the scan job takes longer and results in largerfiles. To obtain good resu

◦ The accuracy of the OCR program depends on the image quality, text size,and structure of the original and the quality of the scan itself. Make sure

The scanned image shows blots, lines, vertical white stripes, or other defects◦ If the scanner glass is dirty, the image produced does not have optimu

Solve copy problemsIf the following topics do not help, see Support and warranty for information about HPsupport.•No copy came out•Copies are blank•Do

installed and running. Also, the HP Digital Imaging Monitor in the WindowsTaskbar must be installed and turned on at all times.On a Macintosh computer

Copy defects are apparent•Vertical white or faded stripesThe media might not meet Hewlett-Packard media specifications (for example, themedia is too m

Front view1 Device control panel2 Main tray3 Front access door4 Scanner glass5 Automatic document feederPrinting supplies area1 Front access door2 Ink

Solve fax problemsThis section contains fax setup troubleshooting information for the device. If the deviceis not set up properly for faxing, you migh

The "Fax Hardware Test" failedSolution:• Turn off the device by using the Power button located on the device controlpanel and then unplug th

• Try connecting a working phone and phone cord to the telephone wall jack thatyou are using for the device and check for a dial tone. If you do not h

The "Using Correct Type of Phone Cord with Fax" test failedSolution:• Make sure you used the phone cord supplied in the box with the device

The "Dial Tone Detection" test failedSolution:• Other equipment, which uses the same phone line as the device, might becausing the test to f

The "Fax Line Condition" test failedSolution:• Make sure you connect the device to an analog phone line or you will not beable to send or re

connected to the device) or other equipment are not in use or off the hook. Forexample, you cannot use the device for faxing if an extension phone is

which can be a standard phone cord that you might already have in your homeor office.• Try connecting a working phone and phone cord to the telephone

The device is having problems sending a manual faxSolution:NOTE: This possible solution applies only in the countries/regions thatreceive a 2-wire pho

• If you have a voice mail service at the same phone number you use for faxcalls, you must receive faxes manually, not automatically. This means that

Back view1 Rear universal serial bus (USB) port2 Power input3 1-LINE (fax)4 2-EXT (phone)Device control panel buttons and lightsThe following diagram

• If the device shares the same phone line with other types of phone equipment,such as an answering machine, a computer dial-up modem, or a multi-port

Fax tones are recorded on my answering machineSolution:• When you have an answering machine on the same phone line you use for faxcalls, try connectin

The computer cannot receive faxes (Fax to PC)Cause: the HP Digital Imaging Monitor is turned off.Solution: Check the taskbar and ensure that the HP Di

Check the wireless communication settings• Make sure the computer’s wireless card is set to the correct wireless profile. Awireless profile is a set o

device access to the network. If the WAP filters MAC addresses, then the device’sMAC address must be added to the WAP’s list of accepted MAC addresses

Check the computer system• Make sure that your computer is running one of the supported operating systems.• Make sure that the computer meets at least

Check the computer system• Make sure that your computer is running one of the supported operating systems.• Make sure that the computer meets at least

2. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor

Avoid paper jamsTo help avoid paper jams, follow these guidelines.• Remove printed papers from the output tray frequently.• Prevent curled or wrinkled

AHP supplies and accessoriesThis section provides information on HP supplies and accessories for the device. The informationis subject to changes, vis

Label Name and Description7 Setup: Presents the Setup menu for generating reports and other maintenance settings, andfor accessing the Help menu. The

BSupport and warrantyThe information in Maintain and troubleshoot suggests solutions to common problems. If yourdevice is not operating correctly and

Hewlett-Packard limited warranty statementHewlett-Packard limited warranty statement157

Obtain electronic supportTo find support and warranty information, go to the HP Web site at www.hp.com/support. Ifprompted, choose your country/region

Support processIf you have a problem, follow these steps1. Check the documentation that came with the device.2. Visit the HP online support Web site a

Additional warranty optionsExtended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your count

Prepare the device for shipmentIf after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in f

3. Remove the ink cartridges from their slots by grasping each between your thumb andforefinger and pulling it firmly toward you.4. Place the ink cart

If you do not have the original packaging materials, please use other adequate packagingmaterials. Shipping damage caused by improper packaging and/or

CDevice specificationsFor media and media-handling specifications, see Understand specifications for supported media.•Physical specifications•Product

Product features and capacitiesFeature CapacityConnectivity•USB 2.0-compliant high speed device• Wireless: 802.11b and 802.11g (HPOfficejet J4680 only

Device control panel buttons and lightsLabel Name and Description1Keypad: Enters values.2 Attention light: Indicates an error condition.3Back button:

Minimum requirements• Windows 2000 Service Pack 4: Intel Pentium II or Celeron processor, 128 MB RAM, 200MB free hard disk space• Windows XP (32-bit):

• Microsoft Windows 2003 Small Business Server Terminal Services• Novell Netware 6, 6.5, Open Enterprise Server 6.5Compatible network protocolsTCP/IPN

• 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standardresolution). More complicated pages or higher resolution take longer

Sound powerLwAd 7.0 (BA)Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)169

DRegulatory informationThe device meets product requirements from regulatory agencies in your country/region.This section contains the following topic

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordRoHS notices (China only)Toxic and hazardous substa

Notice to users of the U.S. telephone network: FCC requirementsNotice to users of the U.S. telephone network: FCC requirementsThis equipment complies

Notice to users of the Canadian telephone networkNote à l’attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian t

Notice to users in the European Economic AreaNotice to users in the European Economic AreaThis product is designed to be connected to the analog Switc

Label Name and DescriptionNOTE: To make a copy, the HP All-in-One must be connected to a computer, the computermust be turned on and you must be logge

Regulatory information for wireless productsThis section contains the following regulatory information pertaining to wireless products:•Exposure to ra

Notice to users in TaiwanRegulatory information for wireless products177

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Regulatory model numberFor regulatory identification purposes, your product is assigned Regulatory Model Numbers. TheRegulatory Model Numbers for your

J4500DECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name:Hewlett-Packard Company DoC#: SDGOB-0831-rel.1.0 Supplier’s

J4660DECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name:Hewlett-Packard Company DoC#: SDGOB-0832-rel.1.0 Supplier’s

J4680DECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name:Hewlett-Packard Company DoC#: SDGOB-0833-rel.2.0 Supplier’s

Energy Star® noticeThis product is designed to reduce power consumption and save natural resources withoutcompromising product performance. It has bee

IndexSymbols/Numerics(ADF) automatic documentfeederclean 116feeding problems,troubleshoot 116Aaccessibility 3accessoriesself-test report 68warranty 15

Ddark images, troubleshootscans 132darkenfaxes 47Declaration of Conformity(DOC) 179default settingsdevice control panel 17driver 33fax 47print 33delet

Description Recommendednumber of connectedcomputers for bestperformanceSupported softwarefeaturesSetup instructions802.11 wireless (HPOfficejet J4680

receive, troubleshoot 142,144redial options 58reduction 52reports 60reprint 50resolution 46rings to answer 56schedule 44send 40send to multiplerecipie

clean ink cartridges 110replace ink cartridges 105manual faxingreceive 48send 41, 43marginssetting, specifications 26mediaADF capacity 21borderless pr

print driversettings 33version 158warranty 157print qualitytroubleshoot 123print-carriage access door,locating 10printer driversettings 33version 158w

sharing 14sharing deviceMac OS 95Windows 94shipping the device 161sizescans, troubleshoot 132troubleshoot copy 134skew, troubleshootcopy 135print 128s

nothing prints 121paper-feed problems 127power 120print 120print quality 123receive faxes 142, 144scan 129scan quality 131self-test report 68send faxe

Podręcznik użytkownika© 2008 Hewlett-Packard Development Company, L.P.www.hp.com/support

HP Officejet J4500/J4660/J4680 All-in-One seriesUser Guide

2 Use the deviceThis section contains the following topics:•Use device control panel menus•Device control-panel message types•Change device settings•U

Warning messagesWarning messages inform you of events that require your attention, but they do notprevent the device from operating. An example of a w

To change settings from the HP photo and imaging software (Mac OS)1. Click the HP Device Manager icon in the Dock.2. Select the device in the Devices

Regardless, the entry point serves as the launching pad for the HP photo and imagingsoftware and services.To open the HP Photosmart Software on a Wind

NOTE: To make a copy, the HP All-in-One must be connected to a computer, thecomputer must be turned on and you must be logged on, and the software mus

Load an original in the automatic document feeder (ADF)You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-sizedocument by

Select print mediaThe device is designed to work well with most types of office media. It is best to test avariety of print media types before buying

Transparencies• Insert transparencies with the rough side down and the adhesive strip pointingtowards the back of the device.• Use the Normal mode to

Media size Main trayBorderless hagaki (100 x 148 mm)Borderless (10 x 15 cm, tab)Borderless (4 x 6 inches, tab)Borderless (4 x 6 inches, tab)Borderless

Media size Main trayC6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)Japanese Envelope Chou #4 (9

Copyright information© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument

** The device is compatible with plain and inkjet hagaki from Japan Post only. It is notcompatible with photo hagaki from Japan Post.Understand suppor

Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) Bottommargin*U.S. LetterU.S. LegalA4U.S. ExecutiveU.S. StatementB5A5CardsCustom-sized mediaPhoto m

2. Insert the media print-side down along the right of the main tray. Make sure thestack of media aligns with the right and back edges of the tray, an

3. Verify that the correct printer is selected.4. Select the media size.5. To set a custom media size:a. Click Manage Custom Sizes in the Paper Size p

9. If you are printing photos, select Best from the Print Quality drop-down list.Alternatively, select Maximum dpi, which provides up to 4800 x 1200 o

Set up fax numbers as speed-dial entries or groupsYou can store fax numbers or groups of fax numbers as speed-dial entries. Forinformation about print

◦ To delete an entry from a group: Select Group Speed Dial, select the groupspeed-dial entry that you want to change, and then press OK. Use the arrow

3 PrintThis section contains the following topics:•Change print settings•Cancel a print jobChange print settingsYou can change print settings (such as

Change settings (Mac OS)To change the settings1. On the File menu, click Page Setup.2. Verify that the correct printer is selected.3. Change the setti

4 ScanYou can scan originals and send them to a variety of destinations, such as a folder onthe network or a program on a computer. You can use the de

To scan from the HP photo and imaging software1. On the computer, open the HP photo and imaging software. For more information,see Use the HP photo an

NOTE: To edit a scanned image, OCR software must be installed on yourcomputer.• Edit a scanned photo or graphic•Edit a scanned document using optical

5 CopyYou can produce high-quality color and grayscale copies on a variety of paper typesand sizes.NOTE: To make a copy, the HP All-in-One must be con

NOTE: If you are using a computer running Windows, the product makes onecopy and launches the HP Copy software so you can make additional copies.If yo

6FaxYou can use the device to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials t

NOTE: If you need printed confirmation that your faxes were successfully sent,enable fax confirmation before sending any faxes.TIP: You can also send

3. Dial the number by using the keypad on the phone that is connected to the device.NOTE: Do not use the keypad on the control panel of the device whe

Send a fax using monitor dialingMonitor dialing allows you to dial a number from the device control panel as you woulddial a regular telephone. When y

5. Press the right arrow until Scan & Fax appears, and then press OK.6. Press Start.The device scans the originals into memory and sends the fax

Send a fax to multiple recipients from the device control panelYou can send a fax to multiple recipients at once by grouping individual speed dialentr

Contents1 Get startedFind other resources for the product ...8Un

Change the fax resolution and Lighter / Darker settingsYou can change the Resolution and Lighter / Darker settings for documents that youare faxing.NO

5. Press the right arrow to select a resolution setting, and then press OK.6. Press Start.If the device detects an original loaded in the automatic

Turn ECM off only if it increases phone charges substantially, and you can acceptpoorer quality in exchange for reduced charges.Before turning the ECM

You can receive faxes manually from a phone that is:• Directly connected to the device (on the 2-EXT port)• On the same phone line, but not directly c

NOTE: If Backup fax is enabled and you turn off the device, all faxes stored inmemory are deleted, including any unprinted faxes that you might have r

NOTE: The HP All-in-One does not support polling pass codes. Polling passcodes are a security feature that require the receiving fax machine to provid

Set the paper size for received faxesYou can select the paper size for received faxes. The paper size you select shouldmatch what is loaded in your ma

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that theuser has not signed up for the Caller ID service with the phone compa

eliminate the hassle of dealing with bulky paper files. Received faxes are saved asTIFF (Tagged Image File Format). Once the fax is received, you get

Modify Fax to PC settingsYou can update the Fax to PC settings from your computer at any time from the Faxsettings page in the Solution Center. You ca

4 ScanScan an original ...35Scan an

with the device. You can also set up the fax header from the device control panel, asdescribed here.NOTE: In some countries/regions, the fax header in

monitors the line. If the device detects fax tones, it receives the fax. If the call is avoice call, the answering machine records the incoming messag

To set the fax error-correction mode1. Press Setup.2. Press the right arrow to select Fax Settings, and then press OK.3. Press the right arrow to se

• Fax over Internet Protocol (FoIP)• An integrated services digital network (ISDN) serviceIf you experience problems sending and receiving faxes, you

Test fax setupYou can test your fax setup to check the status of the device and to make sure it is setup properly for faxing. Perform this test after

Print fax confirmation reportsIf you require printed confirmation that your faxes were successfully sent, follow theseinstructions to enable fax confi

Print and view the fax logThe logs list faxes that have been sent from the device control panel and all faxes thathave been received.You can print a l

7 Configure and manageThis section is intended for the administrator or individual who is responsible formanaging the device. This section contains in

Use this tool... to obtain the following information...Cartridge Details button to view informationabout replacement ink cartridges.*HP Printer Utilit

Open the Toolbox• From the HP Solution Center, click the Settings menu, point to Print Settings,and then click Printer Toolbox.• Right-click the HP Di

Change fax settings ...55Configure the fa

Embedded Web server (HP Officejet J4680 only)When the device is connected to a network, you can use the embedded Web server toview status information,

Pages/buttons ContentsBluetooth page Shows the Bluetooth settings that have beenconfigured for the device and gives you the abilityto change these set

Understand the self-test reportUse the self-test report to:• View current device information and ink cartridge status• Help troubleshoot problemsThe s

Set up faxing for the device After completing all the steps in the getting started guide, use the instructions in thissection to complete your fax set

Indonesia Ireland JapanKorea Latin America MalaysiaMexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVi

Make sure to read and answer the following questions in the order they are presented.1. Do you have a digital subscriber line (DSL) service through yo

Select your fax setup caseNow that you have answered all the questions about the equipment and services thatshare the phone line with the device, you

Other equipment/servicessharing your fax lineRecommended fax setupfor parallel-type phonesystemsRecommended fax setupfor serial-type phonesystems(You

To set up the device with a separate fax line1. Using the phone cord supplied in the box with the device, connect one end to yourtelephone wall jack,

To set up the device with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the device, connect one en

Configure the device (Windows) ...93Install the software bef

Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) thatallows

Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you haveno other office equipment (or voice m

3. Now you need to decide how you want the device to answer calls, automatically ormanually:• If you set up the device to answer calls automatically,

To set up the device with voice mail1. Using the phone cord supplied in the box with the device, connect one end to yourtelephone wall jack, then conn

3 Computer with modemTo set up the device with a computer dial-up modem1. Remove the white plug from the port labeled 2-EXT on the back of the device.

1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filterConnect one end of the phone jack that was supplied with the deviceto connect to the 1-LINE p

NOTE: Since your computer modem shares the phone line with the device, youcannot use both your modem and the device simultaneously. For example, youca

4 Computer5 TelephoneTo set up the device on the same phone line as a computer with one phone port1. Remove the white plug from the port labeled 2-EXT

Shared voice/fax with computer DSL/ADSL modemUse these instructions if your computer has a DSL/ADSL modem1 Telephone wall jack2 Parallel splitter3 DSL

To set up the device with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.NOTE: Phones in other parts of the home/office sharin

Poor print quality and unexpected printouts ...123Common poor quality printout

To set up the device with a shared voice/fax line with answering machine1. Remove the white plug from the port labeled 2-EXT on the back of the device

NOTE: Since your computer dial-up modem shares the phone line with the HPdevice, you cannot use both your modem and the device simultaneously. Forexam

6 Computer with modem7 Use the phone cord supplied in the box with the device to connect tothe "1-LINE" portTo set up the device on the same

When the phone rings, your answering machine answers after the number of rings youhave set, and then plays your recorded greeting. The device monitors

To set up the device with a computer DSL/ADSL modem1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.NOTE: Phones in other parts of the home/off

NOTE: You cannot receive faxes automatically if you have a voice mail service atthe same phone number you use for fax calls. You must receive faxes ma

5 TelephoneTo set up the device on the same phone line as a computer with two phone ports1. Remove the white plug from the port labeled 2-EXT on the b

Belguim (French) www.hp.be/fr/faxconfigPortugal www.hp.pt/faxconfigSpain www.hp.es/faxconfigFrance www.hp.com/fr/faxconfigIreland www.hp.com/ie/faxcon

NOTE: You may connect the USB cable at a later time when you need to use thedevice.You can also share the device with other computers using a simple f

To share the device1. Click Start, point to Settings, and then click Printers or Printers and Faxes.- Or -Click Start, click Control Panel, and then d