HP ZBook 17 G2 Mobile Workstation User Manual

User Guide

Using HP Sure Start ...

●To select a menu or a menu item, use the tab key and the keyboard arrow keys and then pressenter, or use a pointing device to click the item.●To scro

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

NOTE: If you connect your computer to a network, consult the network administrator before installingany software updates, especially system BIOS updat

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which isena

Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open

Using HP PC Hardware Diagnostics (UEFI) (select models only)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows y

Click Download, and then select Run.96 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW

Using HP Sure StartSelect computer models are configured with HP Sure Start, a technology that continuously monitors yourcomputer's BIOS for atta

98 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions, you cancontact support

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireless

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

14 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer

Operating environmentFactor Metric U.S.TemperatureOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°F

A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipments

104 Appendix A Traveling with or shipping your computer ENWW

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support. Toaccess Help

●The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is anenergy-saving feature that turns off the display. S

●Be sure that the device is receiving electrical power.●Be sure that the device, especially if it is older, is compatible with the operating system.●B

A movie is not visible on an external display1. If both the computer display and an external display are turned on, press fn+f4 one or more times tosw

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example,the shock you rec

Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resourcesthat provide product det

110 Appendix C Electrostatic discharge ENWW

IndexSymbols/Numerics2-finger click TouchPad gestures302-finger pinch zoom TouchPadgesture 30AAC adapter lights, identifying 17AC adapter, testing 49A

ExpressCardconfiguring 54defined 54inserting 55removing 56removing insert 55ExpressCard slot 8external AC power, using 49external devices 58external d

Ooperating environment 102optical drive 59optical drive eject button,identifying 6optical drive, identifying 5optional external devices, using 58Ppass

volumeadjusting 35buttons 35keys 35volume keys, identifying 33Wwebcam 9, 37webcam, identifying 9Windows 7 operating system DVDcreating 84using for res

Resources For information aboutLimited Warranty*To access this guide, select Start > Help and Support >User guides > View Warranty Informatio

4 Chapter 1 Welcome ENWW

2 Getting to know your computerRightComponent Description(1) Memory card reader Reads optional memory cards that store, manage, share, oraccess info

Component Description(5) Optical drive eject button (select models only) Releases the optical drive disc tray.(6)External monitor port Connects an e

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a d

Component Description(7) Smart card slot Supports optional smart cards.(8)ExpressCard slot (select models only) Supports optional ExpressCards.8 Cha

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless localarea networks (WLAN).(2) WWAN a

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

TopTouchPadComponent Description(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.(2) Left po

LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh

Buttons, speakers, and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used sy

BottomComponent Description(1)Battery release latch Releases the battery.(2) Battery bay Holds the battery.(3)SIM slot Supports a wireless subscribe

Component Description(8) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal compone

FrontComponent Description(1)Wireless light On: An integrated wireless device, such as a wireless localarea network (WLAN) device and/or a Bluetooth®

Rear Component Description(1)RJ-45 (network) jack Connects a network cable.(2) Vent Enables airflow to cool internal components.NOTE: The computer f

18 Chapter 2 Getting to know your computer ENWW

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and accessinformation from mil

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on

To turn off wireless devices using HP Connection Manager:▲Right-click the HP Connection Manager icon in the notification area, at the far right of the

For more information, access Help and Support by selecting Start > Help and Support.Using a WLANWith a WLAN device, you can access a wireless local

Configuring a wireless routerFor help in configuring a wireless router, see the information provided by your router manufacturer or yourISP.NOTE: It i

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,router manufacturer, and interference from other elec

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.NOTE: The SIM in your computer may look slightly

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) ofBluetooth devices. For information about c

Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connectionuses a network cab

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Using pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse(purchased separately) b

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u

iv Safety warning notice ENWW

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

NOTE: Using 2-finger click is the same action as using right-click with the mouse.●Place two fingers on the TouchPad zone and press to open the option

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad

Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions as usingtouch gestures. The keyboard

Using keypadsThe computer includes an integrated numeric keypad, and it also supports an optional external numerickeypad, or an optional external keyb

5MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software●

Connecting headphonesYou can connect wired headphones to the headphone jack on your computer.To connect wireless headphones to your computer, follow t

Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use the webcam totake a photo or recor

VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGA displaydevice such as an external VGA monitor

DisplayPort (select models only)The DisplayPort connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to

Table of contents1 Welcome ...

Connecting a Thunderbolt DisplayPort deviceThe Thunderbolt DisplayPort connects an optional high-resolution display device or a high-performance datad

NOTE: With an AMD graphics controller, you can connect up to 6 external display devices.To set up multiple displays, follow these steps:1. Connect an

42 Chapter 5 Multimedia ENWW

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughoutthis guide to mean both types of

Setting power optionsUsing power-saving statesSleep is enabled at the factory.When Sleep is initiated, the power lights blink and the screen clears. Y

NOTE: If you have set a password to be required on wakeup, you must enter your Windows passwordbefore your work will return to the screen.Using the po

●Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize battery life●Inf

●The battery light (select models only) indicates a low or critical battery level.– or –●The power meter icon in the notification area shows a low or

Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.To pr

Disposing of a user-replaceable battery (select models only)WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do n

Using GPS (select models only) ... 24Using Bluet

●The computer does not turn on.●The display does not turn on.●The power lights are off.To test the AC adapter:NOTE: The following instructions apply t

To manage your switchable graphics settings:1. Right-click on the Windows desktop, and then select Configure Switchable Graphics.2. Click the Power ta

52 Chapter 6 Power management ENWW

7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using ExpressCards (

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external memory cards, do not insert a PC Card into anExpressCard slot.CAUTION:

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure tosafely remove the ExpressC

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated.2. Follow the on-s

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th

1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d

6 Power management ...

60 Chapter 7 External cards and devices ENWW

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to the followingcautions before handling d

Removing or replacing the service doorRemoving the service doorRemove the service door to access the memory module slot, hard drive, and other compone

4. With the battery bay toward you, slide the service door release latch to the left (3), and if you choose to,insert and tighten the optional screw (

6. Loosen the 3 hard drive screws (1). Open the hard drive latch (2), and then remove the cover (3).7. Lift the hard drive (3), and then pull the hard

4. Replace the service door (see Replacing the service door on page 62).5. Insert the battery (see Inserting a battery on page 47).6. Connect AC power

●You drop the computer.●You move the computer with the display closed while the computer is running on battery power.A short time after the end of one

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows ComputerSetup utility (BIOS) c

Using passwordsA password is a group of characters that you choose to secure your computer information. Several types ofpasswords can be set, dependin

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

Removing a USB device ... 58Using op

3. Use a pointing device or the arrow keys to select Security > Change Password, and then press enter.4. When prompted, type your current password.

To apply DriveLock protection to an internal hard drive, a user password and a master password must be setin Computer Setup. Note the following consid

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or externalMultiBay).At th

6. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.7. Use a pointing device or the arrow keys to select

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > Automatic DriveLock,and then press enter.4. Enter the BIOS Ad

Installing critical security updatesCAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from securitybreaches and

Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgraded byadding

a. Pull away the retention clips (1) on each side of the memory module.The memory module tilts up.b. Grasp the edge of the memory module (2), and then

c. Gently press the memory module (3) down, applying pressure to both the left and right edges ofthe memory module, until the retention clips snap int

Locating the fingerprint reader ... 7610 Mainten

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not surethat a cleaning product is safe for your compute

Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions. Updatescan resolve iss

82 Chapter 10 Maintenance ENWW

11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve it if youever need to. These too

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Creating recovery mediaNOTE: The Windows 7 operating system DVD can be created only once. Thereafter, the option to create thatmedia will not be avail

1. Select Start > All Programs > Maintenance > Backup and Restore.2. Follow the on-screen instructions to set up your backup, create a system

1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select

wwcontact_us.html. You can also order the DVD by calling support. For contact information, see theWorldwide Telephone Numbers booklet included with th

12 Computer Setup (BIOS), MultiBoot, and HPPC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont