User Guide
Installing HP PC Hardware Diagnostics Windows ... 47Using HP PC Hardware Dia
Finding the technology tools you need ... 59Our commitment .
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1 Getting startedThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices aft
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions ●
2 Getting to know your computerYour computer features top-rated components. This chapter provides details about your components, where they are locate
Right sideComponent Description(1) Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information.To in
Component Description● O: The battery is not charging.Right side 5
Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac
DisplayComponent Description(1) Internal microphones Record sound.(2) Camera light On: The camera is in use.(3) Camera Allows you to video chat, recor
© Copyright 2016-2018 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron,
Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For
LightsComponent Description(1) Power light ● On: The computer is on.● Blinking: The computer is in the Sleep state, a power-saving state. The computer
Button and speakerComponent Description(1) Power button ● When the computer is o, press the button to turn on the computer.● When the computer is on,
Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic f
Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page
Icon DescriptionMutes or restores speaker sound.Turns the airplane mode and wireless feature on or o.NOTE: The airplane mode key is also referred to
Bottom Component DescriptionVents (3) Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal compon
Rear Component DescriptionVent Enables airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components a
LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp
Component (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer.● Wireless certication
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from m
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Using HP Mobile Broadband (select products only)Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer
NOTE: If the device requires verication, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
2. Connect the other end of the cable to the high-denition TV or monitor.3. Press f4 to alternate the computer screen image between 4 display states:
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen in one or more of the following ways:● Use touch gestures directly on the computer screen●
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to
iv Safety warning notice
Four-nger tap (TouchPad only)Use the four-nger tap to open the action center.● Tap four ngers on the Touchpad to open the action center and view cu
One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.● To scroll across the scree
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr
Displaying battery chargeTo view the percentage of remaining battery charge, place the mouse pointer over the Power icon .Finding battery information
Resolving a low battery levelResolving a low battery level when external power is availableConnect one of the following to the computer and to externa
● When running Disk Defragmenter on computers with internal hard drives● When performing a backup or recoveryWhen you connect the computer to external
7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the dr
Processor conguration setting (select products only)IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the su
applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on.● If you are traveling inte
8 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility (BIOS).● If you for
Using Windows Hello (select products only)On products equipped with a ngerprint reader or an infrared camera, you can use Windows Hello to sign in by
Installing software updatesHP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems a
9 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
10 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics Windows (select products only)HP PC Hardware Diagnostics Windows is a Windows-base
Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww
vi Processor conguration setting (select products only)
Starting HP PC Hardware Diagnostics UEFITo start HP PC Hardware Diagnostics UEFI, follow these steps:1. Turn on or restart the computer, and quickly p
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do
3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r
11 Backing up, restoring, and recoveringThis chapter provides information about creating backups and restoring and recovering your system.Windows prov
Creating HP Recovery media (select products only)After you have successfully set up the computer, use HP Recovery Manager to create a backup of the HP
Creating the recovery mediaTo create HP Recovery media using HP Recovery Manager:IMPORTANT: For a tablet with a detachable keyboard, connect the table
Recovering using HP Recovery ManagerYou can use HP Recovery Manager software to recover the computer to its original factory state by using the HP Rec
NOTE: If your computer does not automatically restart in HP Recovery Manager, change the computer boot order, and then follow the on-screen instructio
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
Table of contents1 Getting started ...
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityAccessibilityHP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reected in everything
HP is a founding member, and we joined to participate with other organizations to advance the eld of accessibility. This commitment supports our comp
● Assistive Technologies sorted by impairment type● Assistive Technologies sorted by product type● Assistive Technology vendors with product descripti
● United Kingdom● Australia● WorldwideUnited StatesSection 508 of the Rehabilitation Act species that agencies must identify which standards apply to
EuropeEU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of p
Useful accessibility resources and linksThe following organizations may be good resources for information about disabilities and age-related limitatio
Contacting supportNOTE: Support is in English only.● Customers who are deaf or hard of hearing that have questions about technical support or accessib
IndexAAC adapter and battery light, identifying 4accessibility 59accessibility needs assessment 60action keysairplane mode 13help 12identifying 11, 12
HP Mobile Broadbandactivating 20IMEI number 20MEID number 20HP PC Hardware Diagnostics UEFIdownloading 48starting 48using 47HP PC Hardware Diagnostics
Connecting headphones ... 22Connectin
HP Recovery partition 52USB ash drive 53using 52recovery partition, removing 55regulatory informationregulatory label 17wireless certication labels
7 Maintaining your computer ..............................
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