User Guide
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1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices afte
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions ●
Resource Contentscan write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone numb
2 Getting to know your computerLocating hardwareTo nd out what hardware is installed on your computer:▲ Type device manager in the taskbar search box
Right sideNOTE: Refer to the illustration that most closely matches your computer.Component Description Optical drive (select products only) Dependin
Left sideNOTE: Refer to the illustration that most closely matches your computer.Component DescriptionSecurity cable slot Attaches an optional securit
Component DescriptionNOTE: When a device is connected to the jack, the computer speakers are disabled.Audio-in (microphone) jack Connects an optional
© Copyright 2017, 2018 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron,
Component DescriptionUSB SuperSpeed port with HP Sleep and Charge (2) Connects a USB device, provides high-speed data transfer, and even when the comp
DisplayNOTE: Refer to the illustration that most closely matches your computer.Component DescriptionInternal microphones (2) Record sound.Camera light
Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For
LightsComponent Description(1) Power light ● On: The computer is on.● Blinking: The computer is in the Sleep state, a power-saving state. The computer
ButtonComponent DescriptionPower button ● When the computer is o, press the button to turn on the computer.● When the computer is on, press the butto
Special keysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Gaming macro keys (select products only
Component Description▲ Press and hold the key in combination with the fn key.Action keysAn action key performs the function indicated by the icon on t
Bottom Component Description Vents (2) Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal co
LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp
Component (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer.● Wireless certication
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
HP OMEN Command CenterHP OMEN Command Center allows you to customize your computer for your specic gaming needs. HP OMEN Command Center is a continuo
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from m
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Using HP Mobile Broadband (select products only)Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer
● Mouse● External keyboardConnecting Bluetooth devicesBefore you can use a Bluetooth device, you must establish a Bluetooth connection.1. Type bluetoo
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting a microphoneTo record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly i
1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer.2. Connect the other end of the cable to the external Th
Connecting video devices using an HDMI cable (select products only)NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased
To return the audio stream to the computer speakers:1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and the
iv Safety warning notice
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen in one or more of the following ways:● Use touch gestures directly on the computer screen●
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to
● Tap four ngers on the Touchpad to open the action center and view current settings and notications.Three-nger swipe (TouchPad only)Use the three-
One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.● To scroll across the scree
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr
Displaying battery chargeTo view the percentage of remaining battery charge, place the mouse pointer over the Power icon .Finding battery information
The computer takes the following actions for a critical battery level:● If Hibernation is disabled and the computer is on or in the Sleep state, the c
Processor conguration setting (select products only)IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
WARNING! Do not charge the computer battery while you are aboard aircraft.Connect the computer to external power under any of the following conditions
7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the dr
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
● If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-i
8 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility (BIOS).● If you for
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose your computer to comput
To view or change the settings:1. Select the Start button, select Settings, and then select Update & security.2. Select Windows Update, and then f
9 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
vi Processor conguration setting (select products only)
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
10 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics WindowsHP PC Hardware Diagnostics Windows is a Windows-based utility that allows y
Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww
NOTE: If you need to stop a diagnostic test, press esc.Starting HP PC Hardware Diagnostics UEFITo start HP PC Hardware Diagnostics UEFI, follow these
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do
3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r
11 Backing up, restoring, and recoveringThis chapter provides information about the following processes, which are standard procedure for most product
On select products, you can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB ash drive. For more information, se
Using the HP Cloud Recovery Download Tool to create recovery media To create HP Recovery media using the HP Cloud Recovery Download Tool:1. Go to http
IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct computer issues.NOTE: When you start the recovery process,
Table of contents1 Starting right ...
NOTE: If your computer does not automatically restart in HP Recovery Manager, change the computer boot order, and then follow the on-screen instructio
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAAC adapter and battery light, identifying 5accessibility 62action keysidentifying 13using 14airplane mode 19airplane mode key 13, 19antivirus so
HP resources 2HP Touchpoint Manager 46IIMEI number 21initiating Sleep and Hibernation 33input power 59insert key 13installingoptional security cable 4
RJ-45 (network) jack, identifying 6, 7RJ-45 (network) status lights, identifying 6, 7Ssecurity cable slot, identifying 6, 7security cable, installing
Connecting headphones ........ 23Connectin
Factory-sealed battery .............................. 37Runnin
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