HP ZBook 17 Mobile Workstation User Manual

User Guide

14 Specifications ...

An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man

A movie is not visible on an external display1. If both the computer display and an external display are turned on, press fn+f4 one or moretimes to sw

The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.●Turn off Sleep mode.●Be sure t

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexAAC adapter, testing 41AC adapter/ 11AC adapter/battery light 8accessory battery connector,identifying 13administrator password 58antivirus softw

GGPS 21graphics modes, switching 42Hhard driveexternal 50HP 3D DriveGuard 56installing 54removing 53hard drive light 8, 56hard drive recovery 74hard d

Ppasswordsadministrator 58BIOS administrator 59DriveLock 60user 58pinching TouchPad gesture 26pointing devices, settingpreferences 23pointing stick 4p

Windows button, identifying 7Windows Startup Repair, using73wireless antennas, identifying 12wireless button 15wireless certification label 85wireless

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireless

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information aboutLimited Warranty*To access this guide, selectStart > Help and Support> User guides > View Warranty Information

2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2)

LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2) Caps l

Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, p

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Component Description(1)Wireless light●White: An integrated device, such as a wirelesslocal area network (WLAN) device and/or aBluetooth device, is on

RightComponent Description(1) Memory card reader Reads data from and writes data to memory cards such asSecure Digital (SD).(2)Audio-out (headphone)

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

Rear Component Description(1)RJ-45 (network) jack Connects a network cable.(2) Vents (2) Enable airflow to cool internal components.NOTE: The comput

DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area netwo

BottomComponent Description(1)Battery release latch Releases the battery.(2) Battery bay Holds the battery.(3)SIM slot Supports a wireless subscribe

Component Description(8) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal compone

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and thenclick the power button next to the desired device.Using

NOTE: The terms wireless router and wireless access point are often used interchangeably.● A large-scale WLAN, such as a corporate or public WLAN, typ

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Turn on the computer. Be sure that the WLAN device is on. If the device is on, the w

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

in the HP Mobile Broadband information provided with your computer or the mobile network operatormay provide it separately from the computer.For infor

Using GPS (select models only)Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.Using TouchPad GesturesYour TouchPad or

TappingTo make an on-screen selection, use the Tap function on the TouchPad.●Tap one finger on the TouchPad zone to make a selection. Double-tap an it

Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t

2-Finger click (select models only)2-Finger click allows you to make menu selections for an object on the screen.●Place two fingers on the TouchPad zo

Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard

Hot key combination Descriptionfn+ f6 Decreases speaker volume. fn+f7 Increases speaker volume.fn+f8 Mutes the microphone.fn+f9 Decreases the screen b

iv Safety warning notice

Component Description(1) num lk key Alternates between the navigational and numeric functions on theintegrated numeric keypad.NOTE: The keypad functio

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam● Preinstalled multimedia softwa

NOTE: Refer to the Getting to know your computer on page 4 section for information on what typeof volume controls your computer has.Connecting headpho

VideoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to

NOTE: Thunderbolt is new technology. Install all the latest drivers for your Thunderbolt devicebefore connecting the device to the Thunderbolt port. T

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Initiating and e

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. S

Using Battery CheckHelp and Support provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect the AC

Resolving a low battery levelResolving a low battery level when external power is available▲ Connect one of the following devices:●AC adapter●Optional

Table of contents1 Welcome ...

3. Remove the battery from the computer (2).Conserving battery power●Select low power-use settings through Power Options in Windows Control Panel.●Tur

Using external AC powerWARNING! Do not charge the computer battery while you are onboard aircraft.WARNING! To reduce potential safety issues, use only

Switchable graphics/dual graphics (select models only)Select computers are equipped with either switchable graphics or dual graphics.●Switchable graph

To enable or disable AMD Radeon Dual Graphics, select or deselect the check box in the AMDRadeon Dual Graphics section, which is located in the Perfor

7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin

3. Insert the card into the memory card reader, and then press in on the card until it is firmlyseated.You will hear a sound when the device has been

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

4 Navigating using the keyboard, touch gestures and pointing devices ... 23Using pointing devices ...

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

This provides the advantage of having a hard disk drive (or a RAID volume) for maximum storagecapacity while simultaneously delivering SSD enhanced sy

Replacing the service doorReplace the service door after accessing the memory module slot, hard drive, regulatory label, andother components.1. Slide

4. Remove the battery and the battery cover. (See Replacing a user-replaceable batteryon page 40.)5. Loosen the 3 hard drive cover screws (1). Pull th

4. Replace the service door (see Removing or replacing the service door on page 52).5. Insert the battery (see Inserting or removing the battery on pa

Using HP 3D DriveGuard (select models only)HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe fo

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock are

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

Using the power meter and power settings ... 36Setting password protection on wakeup ...

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

To apply DriveLock protection to an internal hard drive, a user password and a master passwordmust be set in Computer Setup. Note the following consid

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th

8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen

6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo

Updates to the operating system and other software may have become available after the computerleft the factory. To be sure that all available updates

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

Cleaning proceduresFollow the procedures in this section to safely clean your computer.WARNING! To prevent electric shock or damage to components, do

8 Drives ...

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w

11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve itif you ever need to. These too

well as select drivers and applications if the hard drive becomes corrupted. HP Recovery DiscCreator can create two kinds of recovery DVDs:●Windows 7

NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password f

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All filesyou have created and any software installed on the co

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents andreformats the hard drive. All files that you have created and

12 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon in th

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

Cleaning your computer ... 68Cleanin

Setting a new boot order in Computer SetupTo start Computer Setup and set a boot device order that the computer uses each time it is turned onor resta

Use the arrow keys to select File > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Component(3) Serial number(4) Product number●Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need theProduct Key to u

14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa

A Traveling with or shipping yourcomputerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment sa

B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources● Access website links and additional information about

The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput