HP EliteDesk 800 65W G3 Desktop Mini PC User Manual download pdf (Page 89)

Monitor does not function properly when used with energy saver features.

Cause Solution

Monitor without energy saver capabilities is being used with

energy saver features enabled.

Disable monitor energy saver feature.

Dim characters.

Cause Solution

The brightness and contrast controls are not set properly. Adjust the monitor brightness and contrast controls.

Cables are not properly connected. Check that the graphics cable is securely connected to the

graphics card (if applicable) or video connector and the monitor.

Blurry video or requested resolution cannot be set.

Cause Solution

If the graphics controller was upgraded, the correct graphics

drivers may not be loaded.

Install the video drivers included in the upgrade kit.

Monitor is not capable of displaying requested resolution. Change requested resolution.

Graphics card is bad. Replace the graphics card.

The picture is broken up, rolls, jitters, or ashes.

Cause Solution

The monitor connections may be incomplete or the monitor may

be incorrectly adjusted.

1. Be sure the monitor cable is securely connected to the

computer.

2. In a two-monitor system or if another monitor is in close

proximity, be sure the monitors are not interfering with each

other’s electromagnetic eld by moving them apart.

3. Fluorescent lights or fans may be too close to the monitor.

Monitor needs to be degaussed. Degauss the monitor. Refer to the documentation that came with

the monitor for instructions.

Image is not centered.

Cause Solution

Position may need adjustment. Press the monitor's Menu button to access the OSD menu. Select

ImageControl/ Horizontal Position or Vertical Position to adjust

the horizontal or vertical position of the image.

Solving display problems 81

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HP EliteDesk 800 65W G3 Desktop Mini PC User Manual Page 89