HP J7949E User Manual Page 168

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ENWW Troubleshooting the HP Jetdirect Print Server 168
Procedure 1: Verifying that the Printer is On and
Online
Check the following items to make sure the printer is ready to print.
1. Is the printer plugged in and turned on?
Make sure the printer is plugged in and turned on. If the
problem persists, you may have a defective power cable, power
source, or printer.
2. Is the printer online?
The Ready light should be lit. If it is not, press the appropriate
buttons (for example, Start, Pause/Resume, or press to
access the menus) to place the printer online.
3. Is the printer’s control panel display blank (on printers
with displays)?
Make sure the printer is turned on.
Make sure the printer is not in Power Save mode.
4. Does a message other than Ready appear on the printer control
panel display?
See Procedure 3 in this section for a list of network-related
error messages and corrective actions.
See your printer documentation for a complete list of control
panel messages and corrective actions.
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