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User's Guide
HP xw9400 User's Guide Page 190
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Table of contents
TROUBLESHOOTING
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No power, part 2
182
Appendix H Quick trou
bleshooting flowcharts
ENWW
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Technical Reference Guide
1
Table of contents
3
1 Product overview
9
Product features
10
Front panel components
11
Rear panel components
12
Product specifications
14
Power supply specifications
15
Environmental specifications
17
Chipkill support
20
Energy Star®
21
Upgrading device drivers
24
Linux-enabled workstations
25
HP software
26
The RestorePlus! process
27
Ordering backup software
28
Protecting the software
30
3 System management
31
Computer Setup (F10) Utility
32
BIOS ROM
33
Heading Option Description
41
* Available on select models
41
Desktop management
42
HP Client Manager software
43
System Software Manager
44
Proactive Change Notification
44
Subscriber’s Choice
44
ROM flash
45
Replicating the setup
46
Dual-state power button
48
Worldwide web site
48
Asset tracking and security
49
Password security
50
Arabic / Greek - Russian /
53
Chinese / Japanese / Swiss
53
Thermal sensors
56
Service considerations
58
Grounding the work area
59
Required tools and software
60
Cables and connectors
61
Hard drives
61
Lithium coin cell battery
61
Customer Self Repair
62
Pre-disassembly procedures
63
System board components
64
System board architecture
66
Disassembly order
67
Security lock (optional)
69
Cable lock (optional)
69
Access panel
69
Front bezel
70
Bezel blanks
71
Power supply
75
System fan
75
Memory fan
76
Memory
77
Removing memory module
78
Installing a memory module
79
PCI slots
81
PCI retention clamp
83
PCI Express
83
Front fan removal
86
Battery
88
Optical drive
91
Diskette drive (optional)
92
Hard drive
95
Processor heatsink
99
Replacing the CPU heatsink
100
Processor
102
System board
104
Replacing the System Board
105
5 System diagnostics and
107
E-Support
108
Troubleshooting checklist
109
LED color definitions
110
Key features and benefits
111
Theory of operation
111
Download the ISO image
111
User interface
112
Status tab
113
Help tab
114
Diagnostic error codes
115
Solving minor problems
118
Solving power supply problems
119
Solving diskette problems
121
Solving hard drive problems
123
Solving display problems
124
Solving audio problems
127
Solving printer problems
128
Solving network problems
132
Solving memory problems
134
Solving processor problems
135
Problem Cause Solution
138
POST error messages
139
ENWW POST error messages 133
141
ENWW POST error messages 135
143
ENWW POST error messages 137
145
A SAS devices
147
SAS RAID 0 (IS) configuration
149
SAS RAID 1 (IM) configuration
150
Changing boot order
152
B SATA devices
153
Configuring a SATA RAID array
155
Deleting RAID volumes
157
C Connector pins
159
Connector pin descriptions
160
D System board designators
169
ENWW 163
171
E Power cord set requirements
173
F Routine care
175
Maximizing the airflow
177
Cleaning the workstation case
178
Cleaning the keyboard
179
Cleaning the monitor
180
Cleaning the mouse
181
Using the CMOS button
185
Initial troubleshooting
188
No power
189
No power, part 2
190
No power, part 3
191
No video
192
No video, part 2
193
No video, part 3
194
Error messages
195
Error messages, part 2
196
Error messages, part 3
197
No operating system loading
198
Non-functioning device
205
I PCI bus layout
207
Figure I-1 PCI bus layout
208
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