HP xw9300 WorkstationService and Technical Reference GuideFirst Edition: 02/2005Second Edition: 04/2005
10Important Safety WarningsWARNING! Avoiding Electrical Shocks. To avoid electrical shock, do not open the power supply. There are no user-serviceable
Removal and Replacement Procedures100To remove a PCI Express card: 1. Disconnect power from the system (page 79), remove the access panel (page 86) an
Removal and Replacement Procedures Removal and Replacement of Components 101PCI or PCI-XNOTE: The following illustration shows a PCI card being remove
Removal and Replacement Procedures102NOTE: The following illustration shows a PCI card being installed in a PCI slot. A PCI-X card must be installed i
Removal and Replacement Procedures Removal and Replacement of Components 103Front Fan To remove the front fan:1. Disconnect power from the system (pag
Removal and Replacement Procedures104To replace the front fan:1. Attach the fan to the fan housing as shown in the previous illustration.2. Lower the
Removal and Replacement Procedures Removal and Replacement of Components 105BatteryCAUTION: Before removing the battery, be sure your CMOS settings ar
Removal and Replacement Procedures106Power Connections to DrivesFor help in identifying power cables, refer to the following information. Route or tie
Removal and Replacement Procedures Removal and Replacement of Components 107Optical Drive To remove an optical drive:1. Disconnect power from the syst
Removal and Replacement Procedures108To replace an optical drive:1. Slide the optical drive into the bay until it stops. Lift the green drivelock rele
Removal and Replacement Procedures Removal and Replacement of Components 109Diskette DriveTo remove a diskette drive:1. Disconnect power from the syst
Important Safety WarningsPreface 11WARNING! Avoiding Metallic Particulates. They can be especially harmful around electronic equipment. This type of c
Removal and Replacement Procedures110To replace a diskette drive:1. Slide the diskette drive into the bracket and secure with two M3 screws in the rea
Removal and Replacement Procedures Removal and Replacement of Components 111Hard Disk DriveFor more information on SATA hard drives and the SATA RAID
Removal and Replacement Procedures1124. Attach the rails to the hard drive by first inserting the hard drive rail assembly pins into one side of the h
Removal and Replacement Procedures Removal and Replacement of Components 1136. Connect the data cable to the internal SCSI connector on the system boa
Removal and Replacement Procedures114Installing an External SCSI Hard DriveYou can add an external SCSI connector to the on-board SCSI controller. To
Removal and Replacement Procedures Removal and Replacement of Components 115Installing a SATA Hard DriveFor more information on SATA hard drives and t
Removal and Replacement Procedures116CPU HeatsinkThe HP Workstation ships with more than one type of heatsink. Use the directions that best match your
Removal and Replacement Procedures Removal and Replacement of Components 1174. Disconnect the CPU heatsink cable 1 from the system board.5. Rotate the
Removal and Replacement Procedures1188. Rotate the CPU heatsink away 1 from the system board by lifting the side where you released the metal clamp an
Removal and Replacement Procedures Removal and Replacement of Components 1195. Hook the metal latch over the plastic frame 1 and rotate the CPU heatsi
12NOTE: Recycling Your System. HP has a strong commitment toward the environment. Your HP system has been designed to respect the environment as much
Removal and Replacement Procedures1207. Rotate the latch lever down 1. It will be almost parallel with the sytem board.8. Connect the CPU heatsink cab
Removal and Replacement Procedures Removal and Replacement of Components 121CPU Heatsink BTo remove the CPU heatsink:1. Turn on the workstation and en
Removal and Replacement Procedures1224. Disconnect the CPU heatsink cable 1 from the system board.5. Hold down 2 and press in 3 on the latch lever and
Removal and Replacement Procedures Removal and Replacement of Components 1238. Rotate the CPU heatsink away 1 from the system board by lifting the sid
Removal and Replacement Procedures1245. Hook the metal latch over the plastic frame 1 and rotate the CPU heatsink down 2. 6. On the opposite side, pus
Removal and Replacement Procedures Removal and Replacement of Components 1257. Rotate the latch lever down 1 until it snaps to the plastic frame. 8. C
Removal and Replacement Procedures12610.Lower the CPU airflow duct over the CPU heatsinks until it snaps into place. NOTE: The CPU airflow duct is onl
Removal and Replacement Procedures Removal and Replacement of Components 127ProcessorTo remove the processor:1. Disconnect power from the system (page
Removal and Replacement Procedures128To replace the processor: 1. Disconnect power from the system (page 79), remove the access panel (page 86), remov
Removal and Replacement Procedures Removal and Replacement of Components 129System BoardTo remove the system board:1. Disconnect power from the system
Updating BIOS, Drivers, and SoftwarePreface 13Updating BIOS, Drivers, and SoftwareHP continually strives to implement new enhancements that will incre
Removal and Replacement Procedures130
System Diagnostics and Troubleshooting 1315 System Diagnostics and TroubleshootingThis chapter discusses the tools available for diagnosing and troubl
System Diagnostics and Troubleshooting132E-SupportHelp & Support Center (HSC) and E-SupportHSC provides online access to technical support informa
System Diagnostics and Troubleshooting Troubleshooting Checklist 133Troubleshooting ChecklistBefore running any of the diagnostic utilities, go throug
System Diagnostics and Troubleshooting134LED Color DefinitionsAn LED light exists on the front panel of your workstation. The following table describe
System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 135HP Insight Diagnostics Offline EditionNOTE: HP Insight Diagnostics is
System Diagnostics and Troubleshooting136Quick Test—provides a predetermined script where a sample of each hardware component is exercised and require
System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 137Survey TabWhen the Survey tab is selected, the Survey menu displays a
System Diagnostics and Troubleshooting138To begin testing: 1. Select the Test tab. 2. On the left side of the tab, select the Type of Test to perform
System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 139Saving and Printing Information in HP Insight Diagnostics You can sav
14Finding InformationE-SupportFor online access to technical support information and tools, go to http://www.hp.com/support. Support resources include
System Diagnostics and Troubleshooting140Diagnostic Light CodesThis sections provides an overview of the diagnostic lights that are related to your wo
System Diagnostics and Troubleshooting Diagnostic Light Codes 141Beeps and blinks RED 4 times Power supply failure:1. Locate the faulty device by remo
System Diagnostics and Troubleshooting142Troubleshooting Scenarios and SolutionsThis section presents an extensive overview of various troubleshooting
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 143Workstation powered off automatically and beeps and blink RED twice.
System Diagnostics and Troubleshooting144Solving Power Supply ProblemsTesting Power SupplyBefore replacing the power supply, use the Built-In Self-Tes
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 145Power LED flashes RED once every two seconds.Power failure (power su
System Diagnostics and Troubleshooting146Solving Diskette ProblemsTable 5-25 Diskette ProblemsProblem Cause SolutionDiskette drive light stays on. Dis
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 147Cannot format diskette. Invalid media reported. When formatting a di
System Diagnostics and Troubleshooting148Solving Hard Drive ProblemsTable 5-26 Hard Drive ProblemsProblem Cause SolutionHard drive error occurs. Hard
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 149Solving Display ProblemsTable 5-27 Display ProblemsProblem Cause Sol
Finding InformationPreface 15Using the Documentation Library and Diagnostics CDTo access the contents of the Documentation Library and Diagnostics CD,
System Diagnostics and Troubleshooting150Monitor does not function properly when used with energy saver features.Monitor without energy saver capabili
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 151Solving Audio ProblemsTable 5-28 Audio ProblemsProblem Cause Solutio
System Diagnostics and Troubleshooting152NOTE: If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 153Solving Printer ProblemsTable 5-29 Printer ProblemsProblem Cause Sol
System Diagnostics and Troubleshooting154Solving Keyboard and Mouse ProblemsTable 5-30 Keyboard and Mouse ProblemsProblem Cause SolutionKeyboard comma
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 155Solving Front Panel Component ProblemsIf you are experiencing proble
System Diagnostics and Troubleshooting156Solving Hardware Installation ProblemsYou might need to reconfigure the workstation when you add or remove ha
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 157Beeps and power LED flashes RED six times.Video card is not seated p
System Diagnostics and Troubleshooting158Solving Network ProblemsThese guidelines do not discuss the process of debugging the network cabling.Table 5-
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 159Network controller stopped working when an expansion board was added
16
System Diagnostics and Troubleshooting160Solving Memory ProblemsCAUTION: For those systems that support ECC memory, HP does not support mixing ECC and
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 161Solving Processor Problems.Table 5-35 Processor ProblemsProblem Caus
System Diagnostics and Troubleshooting162Solving CD-ROM and DVD ProblemsTable 5-36 CD-ROM and DVD ProblemsProblem Cause SolutionSystem will not boot f
System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 163Solving Internet Access ProblemsTable 5-37 Internet Access ProblemsP
System Diagnostics and Troubleshooting164Internet takes too long to download Web sites.Modem is not set up properly.Verify that the correct modem spee
System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 165Power On Self Test (POST) and Error MessagesPOST is a series of
System Diagnostics and Troubleshooting166164—Memory Size Error Memory configuration is incorrect. 1. Run Computer Setup (F10 Setup) or Windows utiliti
System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 167304—Keyboard or System Unit ErrorKeyboard failure. 1. Reconnect
System Diagnostics and Troubleshooting168940—Extended ROM signature not foundThe signature at the start of the ROM flash is missing. Your firmware (BI
System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 1691782—Disk Controller FailureHard drive circuitry error. 1. Run
Product Overview 171Product OverviewThis chapter presents an overview of the hardware components of the HP xw9300 Workstation. • “Product Features” on
System Diagnostics and Troubleshooting1701800—Temperature Alert Internal temperature exceeds specification.1. Check that workstation air vents are not
SCSI Devices A171ASCSI DevicesThis appendix provides more information for setting up your SCSI hard drive.• “SCSI Guidelines” on page 172• “Using SCSI
SCSI Devices172SCSI GuidelinesWhen installing and operating SCSI devices, you must follow these guidelines:• A wide (68-pin) SCSI controller with two
SCSI Devices AUsing SCSISelect with SCSI Devices 173Using SCSISelect with SCSI DevicesThe Ultra160 and faster SCSI host adapters include the SCSISelec
SCSI Devices174SMARTThe SMART SCSI hard drives for HP workstations have built-in drive failure prediction that warns the user or the network administr
SCSI Devices AJumpers 175JumpersAll SCSI controllers require a unique SCSI ID (0–15) for each SCSI device installed.The controller identifies a SCSI d
SCSI Devices176
SATA Devices B177BSATA DevicesThis appendix provides additional information for setting up your SATA hard drives.• “SATA Guidelines” on page 178• “SAT
SATA Devices178SATA GuidelinesNOTE: These systems support a mixed configuration of SCSI and SATA hard drives. The HP xw9300 Workstation does not suppo
SATA Devices BSATA RAID Configurations 179SATA RAID ConfigurationsThis workstation supports an embedded SATA RAID. Redundant Array of Inexpensive Disk
Product Overview18Product FeaturesThis section contains the following information:• “Exploded View” on page 18• “Rear Panel Components” on page 20• “S
SATA Devices180
Connector Pins C181C Connector PinsThis appendix provides pin information for your system:• “Enhanced Keyboard” on page 182• “Mouse” on page 182• “Eth
Connector Pins182Enhanced KeyboardMouseEthernet RJ-45Keyboard Connector Pin Signal123DataUnusedGround456+5 VDCClockUnusedMouse Connector Pin Signal12
Connector Pins CSerial Interface 183Serial InterfaceUSBIEEE 1394Serial Connector Pin Signal123Carrier DetectReceive DataTransmit Data456Data Terminal
Connector Pins184MicrophoneHeadphoneLine-in AudioLine-out AudioMicrophone Connector (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHead
Connector Pins CUltra SCSI 185Ultra SCSIUltra SCSI connectorPin Signal Pin Signal1 +DB12 35 -DB12 2 +DB13 36 -DB13 3 +DB14 37 -DB14 4 +DB15 38 -DB
Connector Pins186SATASATA ConnectorPin Signal Pin Signal Pin SignalData Cable Power Cable Power CableS-1 Ground P-1 3.3-V power P-8 5-V powerS-2* A+ P
Connector Pins CMonitor (VGA) 187Monitor (VGA)NOTE: Monitor connectors can vary depending on your configuration. Monitor (DVI)NOTE: Monitor connectors
Connector Pins188ATA/ATAPI (IDE) Standard Drive Cable13 T.M.D.S DATA 3+ C4 ANALOG HORZ SYNC14 +5V POWER C5 ANALOG GROUND 15 GND ATA/ATAPI (IDE) C
Connector Pins C24-Pin Power (Main) 18924-Pin Power (Main)8-Pin Power (for Processors)124-Pin Main Power Connector1234567+3.3 V+3.3 VGND+5 VGND+5 VGND
Product FeaturesProduct Overview 19Front Panel ComponentsThe following image shows a typical HP xw9300 Workstation. Drive configurations can vary.Tabl
Connector Pins1906-Pin Power (Auxiliary PCI Express)NOTE: The 6-pin power (auxiliary PCI Express) is only required with high-powered graphics cards.6-
System Board Designators D191D System Board DesignatorsThis appendix lists the system board designators for this system.Table D-39 System Board Design
System Board Designators192P20 N/A Primary IDE connectorP23 FRNT AUD Front panel audio headerP24 FRNT USB Front panel USB headerP29 HD-LED HDD LED con
Power Cord Set Requirements E193E Power Cord Set RequirementsThe power cord set (flexible cord or wall plug) received with this product meets the requ
Power Cord Set Requirements194
Routine Care F195F Routine CareThis appendix contains the additional information for caring for your system:• “General Cleaning Safety Precautions” on
Routine Care196General Cleaning Safety Precautions• Never use solvents or flammable solutions to clean the workstation.• Never immerse any parts in wa
Routine Care FMaximizing the Airflow 197Maximizing the AirflowKeep your workstation in an area where the airflow to the front and rear of the system i
Routine Care198Cleaning the Workstation CaseFollow previously stated safety precautions before cleaning the workstation.To clean the workstation case:
Routine Care FCleaning the Keyboard 199Cleaning the KeyboardFollow all safety precautions stated earlier before cleaning the keyboard.CAUTION: Use saf
Copyright Information© 2005 Copyright Hewlett-Packard Development Company, L.P.First Edition: February 2005Second Edition: April 2005WarrantyHewlett-P
Product Overview20Rear Panel ComponentsTable 1-3 Rear Panel Components1Universal Chassis Clamp Opening9Graphics Adapter2Access Panel Keys:Microphone C
Routine Care200Cleaning the MonitorFollow all safety precautions stated earlier before cleaning the monitor.To clean the monitor, wipe the monitor scr
Routine Care FCleaning the Mouse 201Cleaning the MouseFollow all safety precautions stated earlier before cleaning the mouse.To clean the mouse:• Clea
Routine Care202
Additional Password Security and Resetting CMOS G203G Additional Password Security and Resetting CMOSThis workstation supports security password featu
Additional Password Security and Resetting CMOS204Resetting the Password JumperTo disable the power-on or setup password features and clear the power-
Additional Password Security and Resetting CMOS GClearing and Resetting the CMOS 205Clearing and Resetting the CMOSThe CMOS of the workstation stores
Additional Password Security and Resetting CMOS206Using the CMOS ButtonCAUTION: Pushing the CMOS button resets CMOS values to factory defaults and era
Quick Troubleshooting Flows H207HQuick Troubleshooting FlowsThis appendix presents some quick troubleshooting flowcharts for some common issues.NOTE:
Quick Troubleshooting Flows208Initial Troubleshooting
Quick Troubleshooting Flows HNo Power 209No PowerNo Power, Part 1
Product FeaturesProduct Overview 21Serial Number and COA Label LocationEach HP Workstation has two unique serial number labels. The serial number labe
Quick Troubleshooting Flows210No Power, Part 2
Quick Troubleshooting Flows HNo Power 211No Power, Part 3
Quick Troubleshooting Flows212No VideoNo Video, Part 1
Quick Troubleshooting Flows HNo Video 213No Video, Part 2
Quick Troubleshooting Flows214No Video, Part 3
Quick Troubleshooting Flows HError Messages 215Error MessagesError Messages, Part 1
Quick Troubleshooting Flows216Error Messages, Part 2
Quick Troubleshooting Flows HError Messages 217Error Messages, Part 3
Quick Troubleshooting Flows218No OS Loading
Quick Troubleshooting Flows HNo OS Loading from Hard Drive 219No OS Loading from Hard DriveNo OS Loading from Hard Drive, Part 1
Product Overview22Product SpecificationsThe following table lists the physical dimensions of the HP xw9300 Workstation.Table 1-4 Physical Characterist
Quick Troubleshooting Flows220No OS Loading from Hard Drive, Part 2
Quick Troubleshooting Flows HNo OS Loading from Hard Drive 221No OS Loading from Hard Drive, Part 3
Quick Troubleshooting Flows222No OS Loading from Diskette Drive
Quick Troubleshooting Flows HNo OS Loading from CD-ROM Drive 223No OS Loading from CD-ROM Drive
Quick Troubleshooting Flows224No OS Loading from Network
Quick Troubleshooting Flows HNon-functioning Device 225Non-functioning Device
Quick Troubleshooting Flows226
IndexIndex 22724-pin power connector pin assignments 1896-pin PCI Express connector pin assignments 1908-pin power for processors connector pin assi
Index228heatsink, installing and removing 116hood coverinstallation and removal 86HP Client Management Solutions 54IIDE connector pin assignments
IndexIndex 229protectinghard drive 71Rrear panel components 20recovery, software 55remote setup 56Remote System Installation 56removable media bo
Power Supply and CoolingProduct Overview 23Power Supply and CoolingThis section contains the following information:• “Power Supply Specifications” on
Index230
Product Overview24Power Output and CoolingThe HP xw9300 Workstation power supply contains 9 outputs:• +3.3V—used with PCI, PCI-X, PCI-E, NVIDIA nForce
Power Supply and CoolingProduct Overview 25WARNING! Do not exceed 136W of a 5V and 3.3V power combination. WARNING! Do not exceed 55A (660W) of 12V (C
Product Overview26Power Supply SpecificationsThe following table lists the power supply specifications. Table 1-7 Power Supply SpecificationsFull Rang
Power Supply and CoolingProduct Overview 27Power Consumption and Cooling The following table shows the power consumption for a typical configuration (
Product Overview28System Fans and AirflowThe workstation includes one rear system fan, one CPU heatsink for each processor (CPU), one power supply fan
Power Supply and CoolingProduct Overview 29Resetting the Power SupplyIf an overload triggers the power supply overload protection, all power is immedi
ContentsContents3PrefaceImportant Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Overview30Environmental Specification The following table describes environmental specifications for the HP xw9300 Workstation.Table 1-9 Envir
PCI and PCI Express Slot Power SpecificationsProduct Overview 31PCI and PCI Express Slot Power SpecificationsThe following table describes the slots,
Product Overview32ENERGY STARThe ENERGY STAR® program, a government-backed initiative, promotes energy efficiency by identifying ways to reduce energy
Installing or Restoring the Operating System 332 Installing or Restoring the Operating SystemThis chapter describes the installation and restoration o
Installing or Restoring the Operating System34Installing the Operating System and SoftwareThe following section discusses the operating system and HP
Installing or Restoring the Operating System Installing the Operating System and Software 35Linux-Preinstalled WorkstationsIf you have a Linux-preinst
Installing or Restoring the Operating System362. Copy the ISO image to CD-R bootable media. On another Linux workstation, use the cdrecord utility. Id
Installing or Restoring the Operating System Installing the Operating System and Software 37Linux-Enabled WorkstationsLinux-enabled HP Workstations re
Installing or Restoring the Operating System38HP SoftwareThe following HP software is installed the first time the HP Workstation is turned on:• Compu
Installing or Restoring the Operating System Restoring the Operating System 39Restoring the Operating SystemTo restore the original Windows operating
4Contents3 System ManagementComputer Setup (F10). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing or Restoring the Operating System40Protecting the SoftwareTo protect software from loss or damage, keep a backup copy of all system softwar
Installing or Restoring the Operating System Ordering Backup Software 41Ordering Backup SoftwareAll software that shipped with the workstation, includ
Installing or Restoring the Operating System42
System Management 433 System ManagementThis section describes the various tools and utilities that allow for the system management of the workstation.
System Management44Computer Setup (F10)This section contains the following information to help you use Computer Setup. • “BIOS ROM” on page 45• “Using
System Management Computer Setup (F10) 45• Execute self-tests on specified SATA hard drives (when supported by the drive).BIOS ROMThe Basic Input/Outp
System Management46Using Computer Setup (F10)You can only open Computer Setup by turning on the workstation or restarting the system. To access the Co
System Management Computer Setup (F10) 47Computer Setup MenuNOTE: The following content is subject to change with new firmware releases, so your menu
System Management48Storage Device ConfigurationLists all installed non-SCSI storage devices.SCSI storage drives will not be listed in Computer Setup (
System Management Computer Setup (F10) 49Storage OptionsRemovable Media BootEnables/disables ability to boot the system from removable media.Removal M
ContentsContents 5Security Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Management50Security Setup PasswordAllows you to set and enable setup (administrator) password.NOTE: If the setup password is set, it is requir
System Management Computer Setup (F10) 51Advanced**Boot Allows you to set:• POST Mode (QuickBoot, FullBoot, or FullBoot every 1–30 days).• POST Messag
System Management52Processors Enable/disable Processor Cache and Coherent HT Speed*.NOTE: You can set the Hyper Transport Speed between the CPUs to on
System Management Computer Setup (F10) 53Slot 6 (PCI-X 133)Configures the option ROM, latency timer, and PCI x4 function check**.*Available on select
System Management54Desktop ManagementHP Client Management Solutions (available for download from http://www.hp.com/go/easydeploy) provides standards-b
System Management Desktop Management 55Initial Configuration and DeploymentThe workstation comes with a preinstalled system software image. After a br
System Management56Remote System InstallationRemote System Installation lets you start and set up your system using the software and configuration inf
System Management Desktop Management 57Software Updating and ManagementHP provides several tools for managing and updating software on desktops and wo
System Management58For more information and details on how to download a fully-functional 30-day evaluation version of the Altiris solutions, visit ht
System Management Desktop Management 59ROM FlashThe workstation comes with a programmable flash read-only memory (ROM). By establishing a setup passwo
6ContentsSolving Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Sol
System Management60NOTE: Some models also support recovery from a ROMPaq CD. ISO ROMPaq images are included with selected models in the downloadable R
System Management Desktop Management 61Replicating the SetupThe following procedures give an administrator the ability to easily copy one setup config
System Management62NOTE: A bootable diskette is required for this procedure. If Windows XP is not available to create a bootable diskette, use the met
System Management Desktop Management 63World Wide Web SiteHP engineers rigorously test and debug software developed by HP and third-party suppliers, a
System Management64Asset Tracking and SecurityAsset tracking features incorporated into the workstation provide key asset tracking data that can be ma
System Management Desktop Management 65Password SecurityThe power-on password prevents unauthorized use of the workstation by requiring entry of a pas
System Management66NOTE: If you do not press the F10 key at the appropriate time, you must restart the workstation and press and hold the F10 key agai
System Management Desktop Management 67Entering a Setup PasswordIf a setup password has been established on the workstation, you will be prompted to e
System Management68NOTE: See the “National Keyboard Delimiter Characters” on page 68 for information about the alternate delimiter characters. The pow
System Management Desktop Management 69Clearing PasswordsIf you forget your password, you cannot access the workstation. Refer to “Additional Password
ContentsContents 7G Additional Password Security and Resetting CMOSResetting the Password Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Management704. Before exiting, click File > Save Changes and Exit.Cable Lock Provision (Optional)The rear panel of the chassis can accommoda
System Management Desktop Management 71Fault Notification and RecoveryFault Notification and Recovery features combine innovative hardware and softwar
System Management72
Removal and Replacement Procedures 734 Removal and Replacement ProceduresThis chapter describes removal and replacement procedures of most internal co
Removal and Replacement Procedures74Service ConsiderationsThe following sections discuss service considerations that should be reviewed and practiced
Removal and Replacement Procedures Service Considerations 75Electrostatic Discharge InformationA sudden discharge of static electricity from your fing
Removal and Replacement Procedures76Personal Grounding Methods and EquipmentUse the following equipment to prevent static electricity damage to equipm
Removal and Replacement Procedures Service Considerations 77• Conductive plastic tubes• Conductive tote boxes• Opaque shielding bags• Transparent meta
Removal and Replacement Procedures78• Do not use excessive force when inserting a drive.• Avoid exposing a hard drive to liquids, temperature extremes
Removal and Replacement Procedures Pre-Disassembly Procedures 79Pre-Disassembly ProceduresBefore servicing the workstation:1. Close any open software
8Contents
Removal and Replacement Procedures80System Board This section provides additional information about the system board.• “System Board Components” on pa
Removal and Replacement Procedures System Board 81System Board ArchitectureThe following illustration shows the HP xw9300 Workstation block diagram.
Removal and Replacement Procedures82Removal and Replacement of ComponentsThis section discusses the procedures necessary to remove and install various
Removal and Replacement Procedures Removal and Replacement of Components 83Disassembly OrderUse the following table to determine the sequence in which
Removal and Replacement Procedures84Security Lock (Optional)If a security lock is installed, remove it before servicing the unit. To remove the securi
Removal and Replacement Procedures Removal and Replacement of Components 85Universal Chassis Clamp LockIf a universal chassis clamp lock is installed,
Removal and Replacement Procedures86Access PanelBefore accessing the internal components of the workstation, the access panel must be removed. To remo
Removal and Replacement Procedures Removal and Replacement of Components 87Front BezelTo remove the front bezel:1. Disconnect power from the system (p
Removal and Replacement Procedures88Hood SensorTo remove the hood sensor: 1. Disconnect power from the system (page 79) and remove the access panel (p
Removal and Replacement Procedures Removal and Replacement of Components 89Front Panel I/O Device AssemblyTo remove the front panel I/O device assembl
Preface 9PrefaceThis preface contains the following information.• “Important Safety Warnings” on page 10• “Updating BIOS, Drivers, and Software” on pa
Removal and Replacement Procedures90Power Button Assembly and System SpeakerThe power button and the system speaker are part of the same assembly.To r
Removal and Replacement Procedures Removal and Replacement of Components 91Power SupplyTo remove the power supply:1. Disconnect power from the system
Removal and Replacement Procedures92Memory DuctTo remove the memory duct:1. Disconnect power from the system (page 79) and remove the access panel (pa
Removal and Replacement Procedures Removal and Replacement of Components 93System FanTo remove the system fan:1. Disconnect power from the system (pag
Removal and Replacement Procedures94MemoryMemory Module Features • Contains 8 memory slots for DIMMS• Supports 512MB, 1GB, and 2GB pairs• Supports 1GB
Removal and Replacement Procedures Removal and Replacement of Components 95To install a memory module:CAUTION: HP only ships DIMMs that are electrical
Removal and Replacement Procedures963. Lower the DIMM straight down and be sure the socket levers secure the module into place.
Removal and Replacement Procedures Removal and Replacement of Components 97Peripheral Component Interconnect (PCI) SlotsThe section contains informati
Removal and Replacement Procedures98PCI Card SupportFor added protection, some cards have PCI holders installed to prevent movement during shipping.To
Removal and Replacement Procedures Removal and Replacement of Components 99PCI ExpressPCI Express, a new hardware interconnect standard (for example,
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