HP xw9300 Specifications

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Page 1 - HP xw9300 Workstation

HP xw9300 WorkstationService and Technical Reference GuideFirst Edition: 02/2005Second Edition: 04/2005

Page 2

10Important Safety WarningsWARNING! Avoiding Electrical Shocks. To avoid electrical shock, do not open the power supply. There are no user-serviceable

Page 3 - Contents

Removal and Replacement Procedures100To remove a PCI Express card: 1. Disconnect power from the system (page 79), remove the access panel (page 86) an

Page 4 - 3 System Management

Removal and Replacement Procedures Removal and Replacement of Components 101PCI or PCI-XNOTE: The following illustration shows a PCI card being remove

Page 5

Removal and Replacement Procedures102NOTE: The following illustration shows a PCI card being installed in a PCI slot. A PCI-X card must be installed i

Page 6 - 6Contents

Removal and Replacement Procedures Removal and Replacement of Components 103Front Fan To remove the front fan:1. Disconnect power from the system (pag

Page 7 - H Quick Troubleshooting Flows

Removal and Replacement Procedures104To replace the front fan:1. Attach the fan to the fan housing as shown in the previous illustration.2. Lower the

Page 8 - 8Contents

Removal and Replacement Procedures Removal and Replacement of Components 105BatteryCAUTION: Before removing the battery, be sure your CMOS settings ar

Page 9

Removal and Replacement Procedures106Power Connections to DrivesFor help in identifying power cables, refer to the following information. Route or tie

Page 10 - Important Safety Warnings

Removal and Replacement Procedures Removal and Replacement of Components 107Optical Drive To remove an optical drive:1. Disconnect power from the syst

Page 11 - Preface

Removal and Replacement Procedures108To replace an optical drive:1. Slide the optical drive into the bay until it stops. Lift the green drivelock rele

Page 12

Removal and Replacement Procedures Removal and Replacement of Components 109Diskette DriveTo remove a diskette drive:1. Disconnect power from the syst

Page 13

Important Safety WarningsPreface 11WARNING! Avoiding Metallic Particulates. They can be especially harmful around electronic equipment. This type of c

Page 14 - Finding Information

Removal and Replacement Procedures110To replace a diskette drive:1. Slide the diskette drive into the bracket and secure with two M3 screws in the rea

Page 15 - Subscriber’s Choice

Removal and Replacement Procedures Removal and Replacement of Components 111Hard Disk DriveFor more information on SATA hard drives and the SATA RAID

Page 16

Removal and Replacement Procedures1124. Attach the rails to the hard drive by first inserting the hard drive rail assembly pins into one side of the h

Page 17 - 1Product Overview

Removal and Replacement Procedures Removal and Replacement of Components 1136. Connect the data cable to the internal SCSI connector on the system boa

Page 18 - Product Features

Removal and Replacement Procedures114Installing an External SCSI Hard DriveYou can add an external SCSI connector to the on-board SCSI controller. To

Page 19 - Front Panel Components

Removal and Replacement Procedures Removal and Replacement of Components 115Installing a SATA Hard DriveFor more information on SATA hard drives and t

Page 20 - Rear Panel Components

Removal and Replacement Procedures116CPU HeatsinkThe HP Workstation ships with more than one type of heatsink. Use the directions that best match your

Page 21 - Product Overview

Removal and Replacement Procedures Removal and Replacement of Components 1174. Disconnect the CPU heatsink cable 1 from the system board.5. Rotate the

Page 22 - Product Specifications

Removal and Replacement Procedures1188. Rotate the CPU heatsink away 1 from the system board by lifting the side where you released the metal clamp an

Page 23 - Power Supply and Cooling

Removal and Replacement Procedures Removal and Replacement of Components 1195. Hook the metal latch over the plastic frame 1 and rotate the CPU heatsi

Page 24 - Power Output and Cooling

12NOTE: Recycling Your System. HP has a strong commitment toward the environment. Your HP system has been designed to respect the environment as much

Page 25

Removal and Replacement Procedures1207. Rotate the latch lever down 1. It will be almost parallel with the sytem board.8. Connect the CPU heatsink cab

Page 26 - Power Supply Specifications

Removal and Replacement Procedures Removal and Replacement of Components 121CPU Heatsink BTo remove the CPU heatsink:1. Turn on the workstation and en

Page 27

Removal and Replacement Procedures1224. Disconnect the CPU heatsink cable 1 from the system board.5. Hold down 2 and press in 3 on the latch lever and

Page 28 - System Fans and Airflow

Removal and Replacement Procedures Removal and Replacement of Components 1238. Rotate the CPU heatsink away 1 from the system board by lifting the sid

Page 29 - Resetting the Power Supply

Removal and Replacement Procedures1245. Hook the metal latch over the plastic frame 1 and rotate the CPU heatsink down 2. 6. On the opposite side, pus

Page 30 - Environmental Specification

Removal and Replacement Procedures Removal and Replacement of Components 1257. Rotate the latch lever down 1 until it snaps to the plastic frame. 8. C

Page 31

Removal and Replacement Procedures12610.Lower the CPU airflow duct over the CPU heatsinks until it snaps into place. NOTE: The CPU airflow duct is onl

Page 32 - ENERGY STAR

Removal and Replacement Procedures Removal and Replacement of Components 127ProcessorTo remove the processor:1. Disconnect power from the system (page

Page 33 - Operating System

Removal and Replacement Procedures128To replace the processor: 1. Disconnect power from the system (page 79), remove the access panel (page 86), remov

Page 34 - Creating a Restore Diskette

Removal and Replacement Procedures Removal and Replacement of Components 129System BoardTo remove the system board:1. Disconnect power from the system

Page 35

Updating BIOS, Drivers, and SoftwarePreface 13Updating BIOS, Drivers, and SoftwareHP continually strives to implement new enhancements that will incre

Page 36 - Upgrading Device Drivers

Removal and Replacement Procedures130

Page 37 - Linux-Enabled Workstations

System Diagnostics and Troubleshooting 1315 System Diagnostics and TroubleshootingThis chapter discusses the tools available for diagnosing and troubl

Page 38 - HP Software

System Diagnostics and Troubleshooting132E-SupportHelp & Support Center (HSC) and E-SupportHSC provides online access to technical support informa

Page 39

System Diagnostics and Troubleshooting Troubleshooting Checklist 133Troubleshooting ChecklistBefore running any of the diagnostic utilities, go throug

Page 40 - Protecting the Software

System Diagnostics and Troubleshooting134LED Color DefinitionsAn LED light exists on the front panel of your workstation. The following table describe

Page 41 - Ordering Backup Software

System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 135HP Insight Diagnostics Offline EditionNOTE: HP Insight Diagnostics is

Page 42

System Diagnostics and Troubleshooting136Quick Test—provides a predetermined script where a sample of each hardware component is exercised and require

Page 43

System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 137Survey TabWhen the Survey tab is selected, the Survey menu displays a

Page 44 - Computer Setup (F10)

System Diagnostics and Troubleshooting138To begin testing: 1. Select the Test tab. 2. On the left side of the tab, select the Type of Test to perform

Page 45 - BIOS ROM

System Diagnostics and Troubleshooting HP Insight Diagnostics Offline Edition 139Saving and Printing Information in HP Insight Diagnostics You can sav

Page 46 - Using Computer Setup (F10)

14Finding InformationE-SupportFor online access to technical support information and tools, go to http://www.hp.com/support. Support resources include

Page 47 - Computer Setup Menu

System Diagnostics and Troubleshooting140Diagnostic Light CodesThis sections provides an overview of the diagnostic lights that are related to your wo

Page 48

System Diagnostics and Troubleshooting Diagnostic Light Codes 141Beeps and blinks RED 4 times Power supply failure:1. Locate the faulty device by remo

Page 49 - System Management

System Diagnostics and Troubleshooting142Troubleshooting Scenarios and SolutionsThis section presents an extensive overview of various troubleshooting

Page 50

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 143Workstation powered off automatically and beeps and blink RED twice.

Page 51

System Diagnostics and Troubleshooting144Solving Power Supply ProblemsTesting Power SupplyBefore replacing the power supply, use the Built-In Self-Tes

Page 52

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 145Power LED flashes RED once every two seconds.Power failure (power su

Page 53

System Diagnostics and Troubleshooting146Solving Diskette ProblemsTable 5-25 Diskette ProblemsProblem Cause SolutionDiskette drive light stays on. Dis

Page 54 - Desktop Management

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 147Cannot format diskette. Invalid media reported. When formatting a di

Page 55

System Diagnostics and Troubleshooting148Solving Hard Drive ProblemsTable 5-26 Hard Drive ProblemsProblem Cause SolutionHard drive error occurs. Hard

Page 56 - Remote System Installation

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 149Solving Display ProblemsTable 5-27 Display ProblemsProblem Cause Sol

Page 57 - HP Client Manager Software

Finding InformationPreface 15Using the Documentation Library and Diagnostics CDTo access the contents of the Documentation Library and Diagnostics CD,

Page 58 - Proactive Change Notification

System Diagnostics and Troubleshooting150Monitor does not function properly when used with energy saver features.Monitor without energy saver capabili

Page 59 - ROM Flash

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 151Solving Audio ProblemsTable 5-28 Audio ProblemsProblem Cause Solutio

Page 60

System Diagnostics and Troubleshooting152NOTE: If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer

Page 61 - Replicating the Setup

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 153Solving Printer ProblemsTable 5-29 Printer ProblemsProblem Cause Sol

Page 62 - Dual-State Power Button

System Diagnostics and Troubleshooting154Solving Keyboard and Mouse ProblemsTable 5-30 Keyboard and Mouse ProblemsProblem Cause SolutionKeyboard comma

Page 63 - Building Blocks and Partners

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 155Solving Front Panel Component ProblemsIf you are experiencing proble

Page 64 - Asset Tracking and Security

System Diagnostics and Troubleshooting156Solving Hardware Installation ProblemsYou might need to reconfigure the workstation when you add or remove ha

Page 65 - Password Security

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 157Beeps and power LED flashes RED six times.Video card is not seated p

Page 66 - Entering a Power-On Password

System Diagnostics and Troubleshooting158Solving Network ProblemsThese guidelines do not discuss the process of debugging the network cabling.Table 5-

Page 67 - Entering a Setup Password

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 159Network controller stopped working when an expansion board was added

Page 69 - Clearing Passwords

System Diagnostics and Troubleshooting160Solving Memory ProblemsCAUTION: For those systems that support ECC memory, HP does not support mixing ECC and

Page 70 - Access Panel Key Lock

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 161Solving Processor Problems.Table 5-35 Processor ProblemsProblem Caus

Page 71 - Thermal Sensor

System Diagnostics and Troubleshooting162Solving CD-ROM and DVD ProblemsTable 5-36 CD-ROM and DVD ProblemsProblem Cause SolutionSystem will not boot f

Page 72 - System Management72

System Diagnostics and Troubleshooting Troubleshooting Scenarios and Solutions 163Solving Internet Access ProblemsTable 5-37 Internet Access ProblemsP

Page 73 - 4 Removal and Replacement

System Diagnostics and Troubleshooting164Internet takes too long to download Web sites.Modem is not set up properly.Verify that the correct modem spee

Page 74 - Service Considerations

System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 165Power On Self Test (POST) and Error MessagesPOST is a series of

Page 75 - Generating Static

System Diagnostics and Troubleshooting166164—Memory Size Error Memory configuration is incorrect. 1. Run Computer Setup (F10 Setup) or Windows utiliti

Page 76 - Grounding the Work Area

System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 167304—Keyboard or System Unit ErrorKeyboard failure. 1. Reconnect

Page 77 - Hard Drives

System Diagnostics and Troubleshooting168940—Extended ROM signature not foundThe signature at the start of the ROM flash is missing. Your firmware (BI

Page 78 - Lithium Coin Cell Battery

System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages 1691782—Disk Controller FailureHard drive circuitry error. 1. Run

Page 79 - Pre-Disassembly Procedures

Product Overview 171Product OverviewThis chapter presents an overview of the hardware components of the HP xw9300 Workstation. • “Product Features” on

Page 80

System Diagnostics and Troubleshooting1701800—Temperature Alert Internal temperature exceeds specification.1. Check that workstation air vents are not

Page 81 - System Board Architecture

SCSI Devices A171ASCSI DevicesThis appendix provides more information for setting up your SCSI hard drive.• “SCSI Guidelines” on page 172• “Using SCSI

Page 82

SCSI Devices172SCSI GuidelinesWhen installing and operating SCSI devices, you must follow these guidelines:• A wide (68-pin) SCSI controller with two

Page 83 - Disassembly Order

SCSI Devices AUsing SCSISelect with SCSI Devices 173Using SCSISelect with SCSI DevicesThe Ultra160 and faster SCSI host adapters include the SCSISelec

Page 84 - Cable Lock (Optional)

SCSI Devices174SMARTThe SMART SCSI hard drives for HP workstations have built-in drive failure prediction that warns the user or the network administr

Page 85 - Universal Chassis Clamp Lock

SCSI Devices AJumpers 175JumpersAll SCSI controllers require a unique SCSI ID (0–15) for each SCSI device installed.The controller identifies a SCSI d

Page 86 - Access Panel

SCSI Devices176

Page 87 - Bezel Blanks

SATA Devices B177BSATA DevicesThis appendix provides additional information for setting up your SATA hard drives.• “SATA Guidelines” on page 178• “SAT

Page 88 - Hood Sensor

SATA Devices178SATA GuidelinesNOTE: These systems support a mixed configuration of SCSI and SATA hard drives. The HP xw9300 Workstation does not suppo

Page 89

SATA Devices BSATA RAID Configurations 179SATA RAID ConfigurationsThis workstation supports an embedded SATA RAID. Redundant Array of Inexpensive Disk

Page 90

Product Overview18Product FeaturesThis section contains the following information:• “Exploded View” on page 18• “Rear Panel Components” on page 20• “S

Page 91 - Power Supply

SATA Devices180

Page 92 - Memory Duct

Connector Pins C181C Connector PinsThis appendix provides pin information for your system:• “Enhanced Keyboard” on page 182• “Mouse” on page 182• “Eth

Page 93 - System Fan

Connector Pins182Enhanced KeyboardMouseEthernet RJ-45Keyboard Connector Pin Signal123DataUnusedGround456+5 VDCClockUnusedMouse Connector Pin Signal12

Page 94 - Memory Module Requirements

Connector Pins CSerial Interface 183Serial InterfaceUSBIEEE 1394Serial Connector Pin Signal123Carrier DetectReceive DataTransmit Data456Data Terminal

Page 95 - 3 and 4 (black sockets)

Connector Pins184MicrophoneHeadphoneLine-in AudioLine-out AudioMicrophone Connector (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHead

Page 96

Connector Pins CUltra SCSI 185Ultra SCSIUltra SCSI connectorPin Signal Pin Signal1 +DB12 35 -DB12 2 +DB13 36 -DB13 3 +DB14 37 -DB14 4 +DB15 38 -DB

Page 97 - PCI Slot Types

Connector Pins186SATASATA ConnectorPin Signal Pin Signal Pin SignalData Cable Power Cable Power CableS-1 Ground P-1 3.3-V power P-8 5-V powerS-2* A+ P

Page 98 - PCI Card Support

Connector Pins CMonitor (VGA) 187Monitor (VGA)NOTE: Monitor connectors can vary depending on your configuration. Monitor (DVI)NOTE: Monitor connectors

Page 99 - PCI Express

Connector Pins188ATA/ATAPI (IDE) Standard Drive Cable13 T.M.D.S DATA 3+ C4 ANALOG HORZ SYNC14 +5V POWER C5 ANALOG GROUND 15 GND ATA/ATAPI (IDE) C

Page 100

Connector Pins C24-Pin Power (Main) 18924-Pin Power (Main)8-Pin Power (for Processors)124-Pin Main Power Connector1234567+3.3 V+3.3 VGND+5 VGND+5 VGND

Page 101 - PCI or PCI-X

Product FeaturesProduct Overview 19Front Panel ComponentsThe following image shows a typical HP xw9300 Workstation. Drive configurations can vary.Tabl

Page 102

Connector Pins1906-Pin Power (Auxiliary PCI Express)NOTE: The 6-pin power (auxiliary PCI Express) is only required with high-powered graphics cards.6-

Page 103 - Front Fan

System Board Designators D191D System Board DesignatorsThis appendix lists the system board designators for this system.Table D-39 System Board Design

Page 104

System Board Designators192P20 N/A Primary IDE connectorP23 FRNT AUD Front panel audio headerP24 FRNT USB Front panel USB headerP29 HD-LED HDD LED con

Page 105 - Procedures

Power Cord Set Requirements E193E Power Cord Set RequirementsThe power cord set (flexible cord or wall plug) received with this product meets the requ

Page 106 - Power Connections to Drives

Power Cord Set Requirements194

Page 107 - Optical Drive

Routine Care F195F Routine CareThis appendix contains the additional information for caring for your system:• “General Cleaning Safety Precautions” on

Page 108

Routine Care196General Cleaning Safety Precautions• Never use solvents or flammable solutions to clean the workstation.• Never immerse any parts in wa

Page 109 - Diskette Drive

Routine Care FMaximizing the Airflow 197Maximizing the AirflowKeep your workstation in an area where the airflow to the front and rear of the system i

Page 110

Routine Care198Cleaning the Workstation CaseFollow previously stated safety precautions before cleaning the workstation.To clean the workstation case:

Page 111 - Hard Disk Drive

Routine Care FCleaning the Keyboard 199Cleaning the KeyboardFollow all safety precautions stated earlier before cleaning the keyboard.CAUTION: Use saf

Page 112

Copyright Information© 2005 Copyright Hewlett-Packard Development Company, L.P.First Edition: February 2005Second Edition: April 2005WarrantyHewlett-P

Page 113

Product Overview20Rear Panel ComponentsTable 1-3 Rear Panel Components1Universal Chassis Clamp Opening9Graphics Adapter2Access Panel Keys:Microphone C

Page 114 - 3 into the chassis

Routine Care200Cleaning the MonitorFollow all safety precautions stated earlier before cleaning the monitor.To clean the monitor, wipe the monitor scr

Page 115 - Installing a SATA Hard Drive

Routine Care FCleaning the Mouse 201Cleaning the MouseFollow all safety precautions stated earlier before cleaning the mouse.To clean the mouse:• Clea

Page 117 - 2 the CPU heatsink

Additional Password Security and Resetting CMOS G203G Additional Password Security and Resetting CMOSThis workstation supports security password featu

Page 118 - 2 that is

Additional Password Security and Resetting CMOS204Resetting the Password JumperTo disable the power-on or setup password features and clear the power-

Page 119

Additional Password Security and Resetting CMOS GClearing and Resetting the CMOS 205Clearing and Resetting the CMOSThe CMOS of the workstation stores

Page 120

Additional Password Security and Resetting CMOS206Using the CMOS ButtonCAUTION: Pushing the CMOS button resets CMOS values to factory defaults and era

Page 121 - CPU Heatsink B

Quick Troubleshooting Flows H207HQuick Troubleshooting FlowsThis appendix presents some quick troubleshooting flowcharts for some common issues.NOTE:

Page 122

Quick Troubleshooting Flows208Initial Troubleshooting

Page 123

Quick Troubleshooting Flows HNo Power 209No PowerNo Power, Part 1

Page 124

Product FeaturesProduct Overview 21Serial Number and COA Label LocationEach HP Workstation has two unique serial number labels. The serial number labe

Page 125

Quick Troubleshooting Flows210No Power, Part 2

Page 126

Quick Troubleshooting Flows HNo Power 211No Power, Part 3

Page 127 - Processor

Quick Troubleshooting Flows212No VideoNo Video, Part 1

Page 128

Quick Troubleshooting Flows HNo Video 213No Video, Part 2

Page 129 - System Board

Quick Troubleshooting Flows214No Video, Part 3

Page 130

Quick Troubleshooting Flows HError Messages 215Error MessagesError Messages, Part 1

Page 131 - Troubleshooting

Quick Troubleshooting Flows216Error Messages, Part 2

Page 132 - E-Support

Quick Troubleshooting Flows HError Messages 217Error Messages, Part 3

Page 133 - Troubleshooting Checklist

Quick Troubleshooting Flows218No OS Loading

Page 134 - LED Color Definitions

Quick Troubleshooting Flows HNo OS Loading from Hard Drive 219No OS Loading from Hard DriveNo OS Loading from Hard Drive, Part 1

Page 135 - Theory of Operation

Product Overview22Product SpecificationsThe following table lists the physical dimensions of the HP xw9300 Workstation.Table 1-4 Physical Characterist

Page 136 - User Interface

Quick Troubleshooting Flows220No OS Loading from Hard Drive, Part 2

Page 137 - Test Tab

Quick Troubleshooting Flows HNo OS Loading from Hard Drive 221No OS Loading from Hard Drive, Part 3

Page 138 - Status Tab

Quick Troubleshooting Flows222No OS Loading from Diskette Drive

Page 139 - System Diagnostics and

Quick Troubleshooting Flows HNo OS Loading from CD-ROM Drive 223No OS Loading from CD-ROM Drive

Page 140 - Diagnostic Light Codes

Quick Troubleshooting Flows224No OS Loading from Network

Page 141

Quick Troubleshooting Flows HNon-functioning Device 225Non-functioning Device

Page 142 - Solving Minor Problems

Quick Troubleshooting Flows226

Page 143

IndexIndex 22724-pin power connector pin assignments 1896-pin PCI Express connector pin assignments 1908-pin power for processors connector pin assi

Page 144 - Solving Power Supply Problems

Index228heatsink, installing and removing 116hood coverinstallation and removal 86HP Client Management Solutions 54IIDE connector pin assignments

Page 145

IndexIndex 229protectinghard drive 71Rrear panel components 20recovery, software 55remote setup 56Remote System Installation 56removable media bo

Page 146 - Solving Diskette Problems

Power Supply and CoolingProduct Overview 23Power Supply and CoolingThis section contains the following information:• “Power Supply Specifications” on

Page 147

Index230

Page 148 - Solving Hard Drive Problems

Product Overview24Power Output and CoolingThe HP xw9300 Workstation power supply contains 9 outputs:• +3.3V—used with PCI, PCI-X, PCI-E, NVIDIA nForce

Page 149 - Solving Display Problems

Power Supply and CoolingProduct Overview 25WARNING! Do not exceed 136W of a 5V and 3.3V power combination. WARNING! Do not exceed 55A (660W) of 12V (C

Page 150

Product Overview26Power Supply SpecificationsThe following table lists the power supply specifications. Table 1-7 Power Supply SpecificationsFull Rang

Page 151 - Solving Audio Problems

Power Supply and CoolingProduct Overview 27Power Consumption and Cooling The following table shows the power consumption for a typical configuration (

Page 152

Product Overview28System Fans and AirflowThe workstation includes one rear system fan, one CPU heatsink for each processor (CPU), one power supply fan

Page 153 - Solving Printer Problems

Power Supply and CoolingProduct Overview 29Resetting the Power SupplyIf an overload triggers the power supply overload protection, all power is immedi

Page 154

ContentsContents3PrefaceImportant Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 155

Product Overview30Environmental Specification The following table describes environmental specifications for the HP xw9300 Workstation.Table 1-9 Envir

Page 156

PCI and PCI Express Slot Power SpecificationsProduct Overview 31PCI and PCI Express Slot Power SpecificationsThe following table describes the slots,

Page 157

Product Overview32ENERGY STARThe ENERGY STAR® program, a government-backed initiative, promotes energy efficiency by identifying ways to reduce energy

Page 158 - Solving Network Problems

Installing or Restoring the Operating System 332 Installing or Restoring the Operating SystemThis chapter describes the installation and restoration o

Page 159

Installing or Restoring the Operating System34Installing the Operating System and SoftwareThe following section discusses the operating system and HP

Page 160 - Solving Memory Problems

Installing or Restoring the Operating System Installing the Operating System and Software 35Linux-Preinstalled WorkstationsIf you have a Linux-preinst

Page 161 - Solving Processor Problems

Installing or Restoring the Operating System362. Copy the ISO image to CD-R bootable media. On another Linux workstation, use the cdrecord utility. Id

Page 162

Installing or Restoring the Operating System Installing the Operating System and Software 37Linux-Enabled WorkstationsLinux-enabled HP Workstations re

Page 163

Installing or Restoring the Operating System38HP SoftwareThe following HP software is installed the first time the HP Workstation is turned on:• Compu

Page 164

Installing or Restoring the Operating System Restoring the Operating System 39Restoring the Operating SystemTo restore the original Windows operating

Page 165

4Contents3 System ManagementComputer Setup (F10). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 166

Installing or Restoring the Operating System40Protecting the SoftwareTo protect software from loss or damage, keep a backup copy of all system softwar

Page 167

Installing or Restoring the Operating System Ordering Backup Software 41Ordering Backup SoftwareAll software that shipped with the workstation, includ

Page 168

Installing or Restoring the Operating System42

Page 169

System Management 433 System ManagementThis section describes the various tools and utilities that allow for the system management of the workstation.

Page 170

System Management44Computer Setup (F10)This section contains the following information to help you use Computer Setup. • “BIOS ROM” on page 45• “Using

Page 171 - ASCSI Devices

System Management Computer Setup (F10) 45• Execute self-tests on specified SATA hard drives (when supported by the drive).BIOS ROMThe Basic Input/Outp

Page 172 - SCSI Guidelines

System Management46Using Computer Setup (F10)You can only open Computer Setup by turning on the workstation or restarting the system. To access the Co

Page 173 - SCSI Devices A

System Management Computer Setup (F10) 47Computer Setup MenuNOTE: The following content is subject to change with new firmware releases, so your menu

Page 174 - SCSI Devices174

System Management48Storage Device ConfigurationLists all installed non-SCSI storage devices.SCSI storage drives will not be listed in Computer Setup (

Page 175

System Management Computer Setup (F10) 49Storage OptionsRemovable Media BootEnables/disables ability to boot the system from removable media.Removal M

Page 176 - SCSI Devices176

ContentsContents 5Security Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 177 - BSATA Devices

System Management50Security Setup PasswordAllows you to set and enable setup (administrator) password.NOTE: If the setup password is set, it is requir

Page 178 - SATA Guidelines

System Management Computer Setup (F10) 51Advanced**Boot Allows you to set:• POST Mode (QuickBoot, FullBoot, or FullBoot every 1–30 days).• POST Messag

Page 179 - SATA RAID Configurations

System Management52Processors Enable/disable Processor Cache and Coherent HT Speed*.NOTE: You can set the Hyper Transport Speed between the CPUs to on

Page 180 - SATA Devices180

System Management Computer Setup (F10) 53Slot 6 (PCI-X 133)Configures the option ROM, latency timer, and PCI x4 function check**.*Available on select

Page 181 - C Connector Pins

System Management54Desktop ManagementHP Client Management Solutions (available for download from http://www.hp.com/go/easydeploy) provides standards-b

Page 182 - Ethernet RJ-45

System Management Desktop Management 55Initial Configuration and DeploymentThe workstation comes with a preinstalled system software image. After a br

Page 183 - IEEE 1394

System Management56Remote System InstallationRemote System Installation lets you start and set up your system using the software and configuration inf

Page 184 - Line-out Audio

System Management Desktop Management 57Software Updating and ManagementHP provides several tools for managing and updating software on desktops and wo

Page 185 - Ultra SCSI

System Management58For more information and details on how to download a fully-functional 30-day evaluation version of the Altiris solutions, visit ht

Page 186

System Management Desktop Management 59ROM FlashThe workstation comes with a programmable flash read-only memory (ROM). By establishing a setup passwo

Page 187 - Monitor (DVI)

6ContentsSolving Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Sol

Page 188

System Management60NOTE: Some models also support recovery from a ROMPaq CD. ISO ROMPaq images are included with selected models in the downloadable R

Page 189 - Connector Pins C

System Management Desktop Management 61Replicating the SetupThe following procedures give an administrator the ability to easily copy one setup config

Page 190

System Management62NOTE: A bootable diskette is required for this procedure. If Windows XP is not available to create a bootable diskette, use the met

Page 191 - D System Board Designators

System Management Desktop Management 63World Wide Web SiteHP engineers rigorously test and debug software developed by HP and third-party suppliers, a

Page 192

System Management64Asset Tracking and SecurityAsset tracking features incorporated into the workstation provide key asset tracking data that can be ma

Page 193 - E Power Cord Set Requirements

System Management Desktop Management 65Password SecurityThe power-on password prevents unauthorized use of the workstation by requiring entry of a pas

Page 194

System Management66NOTE: If you do not press the F10 key at the appropriate time, you must restart the workstation and press and hold the F10 key agai

Page 195 - F Routine Care

System Management Desktop Management 67Entering a Setup PasswordIf a setup password has been established on the workstation, you will be prompted to e

Page 196 - Routine Care196

System Management68NOTE: See the “National Keyboard Delimiter Characters” on page 68 for information about the alternate delimiter characters. The pow

Page 197 - Maximizing the Airflow

System Management Desktop Management 69Clearing PasswordsIf you forget your password, you cannot access the workstation. Refer to “Additional Password

Page 198 - Cleaning the Workstation Case

ContentsContents 7G Additional Password Security and Resetting CMOSResetting the Password Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 199 - Cleaning the Keyboard

System Management704. Before exiting, click File > Save Changes and Exit.Cable Lock Provision (Optional)The rear panel of the chassis can accommoda

Page 200 - Cleaning the Monitor

System Management Desktop Management 71Fault Notification and RecoveryFault Notification and Recovery features combine innovative hardware and softwar

Page 202 - Routine Care202

Removal and Replacement Procedures 734 Removal and Replacement ProceduresThis chapter describes removal and replacement procedures of most internal co

Page 203 - Resetting CMOS

Removal and Replacement Procedures74Service ConsiderationsThe following sections discuss service considerations that should be reviewed and practiced

Page 204 - Resetting the Password Jumper

Removal and Replacement Procedures Service Considerations 75Electrostatic Discharge InformationA sudden discharge of static electricity from your fing

Page 205 - Additional Password Security

Removal and Replacement Procedures76Personal Grounding Methods and EquipmentUse the following equipment to prevent static electricity damage to equipm

Page 206 - Using the CMOS Button

Removal and Replacement Procedures Service Considerations 77• Conductive plastic tubes• Conductive tote boxes• Opaque shielding bags• Transparent meta

Page 207 - HQuick Troubleshooting Flows

Removal and Replacement Procedures78• Do not use excessive force when inserting a drive.• Avoid exposing a hard drive to liquids, temperature extremes

Page 208 - Initial Troubleshooting

Removal and Replacement Procedures Pre-Disassembly Procedures 79Pre-Disassembly ProceduresBefore servicing the workstation:1. Close any open software

Page 210 - No Power, Part 2

Removal and Replacement Procedures80System Board This section provides additional information about the system board.• “System Board Components” on pa

Page 211 - No Power, Part 3

Removal and Replacement Procedures System Board 81System Board ArchitectureThe following illustration shows the HP xw9300 Workstation block diagram.

Page 212 - No Video

Removal and Replacement Procedures82Removal and Replacement of ComponentsThis section discusses the procedures necessary to remove and install various

Page 213 - No Video, Part 2

Removal and Replacement Procedures Removal and Replacement of Components 83Disassembly OrderUse the following table to determine the sequence in which

Page 214 - No Video, Part 3

Removal and Replacement Procedures84Security Lock (Optional)If a security lock is installed, remove it before servicing the unit. To remove the securi

Page 215 - Error Messages

Removal and Replacement Procedures Removal and Replacement of Components 85Universal Chassis Clamp LockIf a universal chassis clamp lock is installed,

Page 216 - Error Messages, Part 2

Removal and Replacement Procedures86Access PanelBefore accessing the internal components of the workstation, the access panel must be removed. To remo

Page 217 - Error Messages, Part 3

Removal and Replacement Procedures Removal and Replacement of Components 87Front BezelTo remove the front bezel:1. Disconnect power from the system (p

Page 218 - No OS Loading

Removal and Replacement Procedures88Hood SensorTo remove the hood sensor: 1. Disconnect power from the system (page 79) and remove the access panel (p

Page 219 - No OS Loading from Hard Drive

Removal and Replacement Procedures Removal and Replacement of Components 89Front Panel I/O Device AssemblyTo remove the front panel I/O device assembl

Page 220

Preface 9PrefaceThis preface contains the following information.• “Important Safety Warnings” on page 10• “Updating BIOS, Drivers, and Software” on pa

Page 221 - Quick Troubleshooting Flows

Removal and Replacement Procedures90Power Button Assembly and System SpeakerThe power button and the system speaker are part of the same assembly.To r

Page 222

Removal and Replacement Procedures Removal and Replacement of Components 91Power SupplyTo remove the power supply:1. Disconnect power from the system

Page 223

Removal and Replacement Procedures92Memory DuctTo remove the memory duct:1. Disconnect power from the system (page 79) and remove the access panel (pa

Page 224 - No OS Loading from Network

Removal and Replacement Procedures Removal and Replacement of Components 93System FanTo remove the system fan:1. Disconnect power from the system (pag

Page 225 - Non-functioning Device

Removal and Replacement Procedures94MemoryMemory Module Features • Contains 8 memory slots for DIMMS• Supports 512MB, 1GB, and 2GB pairs• Supports 1GB

Page 226

Removal and Replacement Procedures Removal and Replacement of Components 95To install a memory module:CAUTION: HP only ships DIMMs that are electrical

Page 227 - Index 227

Removal and Replacement Procedures963. Lower the DIMM straight down and be sure the socket levers secure the module into place.

Page 228 - Index228

Removal and Replacement Procedures Removal and Replacement of Components 97Peripheral Component Interconnect (PCI) SlotsThe section contains informati

Page 229 - Index 229

Removal and Replacement Procedures98PCI Card SupportFor added protection, some cards have PCI holders installed to prevent movement during shipping.To

Page 230 - Index230

Removal and Replacement Procedures Removal and Replacement of Components 99PCI ExpressPCI Express, a new hardware interconnect standard (for example,

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