Hp Officejet 7612 Wide Format e-All-in-One User Manual

Printer Apps ... 86Use Printer App

Set up Web ServicesTo set up Web Services, use one of the following methods.NOTE: Before you set up Web Services, make sure you are connected to the I

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do no

Use Web ServicesThe following section describes how to use and configure Web Services.●HP ePrint●Printer AppsHP ePrintHP ePrint allows you to print to

NOTE: To remove all Web Services, see Remove Web Services on page 87.Printer AppsPrinter Apps allow you to easily locate and print pre-formatted web c

Remove Web ServicesTo remove Web Services, complete the following steps:1.On the printer control panel display, touch (HP ePrint), and then touch Set

7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenanceprocedures.TIP: If you have pr

Information on ink cartridges and the printheadThe following tips help maintain HP ink cartridges and ensure consistent print quality.●The instruction

Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printer control panel. Forinformation about

Printing with black or color ink onlyFor regular usage, this product is not designed to print using only the black cartridge when the colorcartridges

Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling programon page 188.If you do not alre

Solution 6: Print and evaluate a print quality report ... 108Solution 7: Contact HP support ...

5. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is securelyinstalled in the slot.Make sure that you in

Store printing suppliesInk cartridges can be left in the printer for extended periods of time. However, to assure optimal inkcartridge health, be sure

Anonymous usage information storageThe HP cartridges used with this printer contain a memory chip that assists in the operation of theprinter. In addi

8 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operatingcorrectly and these suggestion

HP supportIf you have a problem, follow these steps:1. Check the documentation that came with the printer.2. Visit the HP online support web site at w

For the most current HP list of telephone support numbers and call costs information, seewww.hp.com/support.During the warranty period, you may obtain

After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Help may also beavailable at the HP onl

General troubleshooting tips and resourcesNOTE: Many of the following steps require HP software. If you did not install the HP software, youcan instal

Solve printer problemsThis section contains the following topics:●The printer shuts down unexpectedly●The printer is making some unexpected noises●Ali

The printer is not responding (nothing prints)There are print jobs stuck in the print queue●Open the print queue, cancel all documents, and then reboo

The printer cannot read the memory device ... 135The printer cannot read photos on th

Check the estimated ink levels in the ink cartridges.NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When yourecei

Something on the page is missing or incorrectCheck the Print Quality Diagnostic page●Print a Print Quality Diagnostic page to help you decide whether

Check the printer location and length of USB cable●High electromagnetic fields (such as those generated by USB cables) can sometimes causeslight disto

Print quality troubleshootingTry the solutions in this section to resolve print quality problems in your printout.●Solution 1: Make sure you are using

Solution 3: Check the paper loaded in the input trayThe paper was loaded incorrectly, or it was wrinkled or too thick.Make sure the paper is loaded co

You might need to choose a lower print quality setting if colors are running into each other. Or,choose a higher setting if you are printing a high-qu

TIP: If you are using a computer running Windows, you can visit the HP online support website atwww.hp.com/support. This website provides information

Solve paper-feed problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilitiesthat can help you correct

◦Reinsert the duplexer into the printer.Multiple pages are being picked up●Fan the paper before loading.●Make sure the paper guides are set to the cor

Solve copy problemsIf the following topics do not help, see HP support on page 97 for information about HP support.●No copy came out●Copies are blank●

Processor and memory specifications ... 167System requirements ...

◦The paper might not meet Hewlett-Packard paper specifications (for example, the paper istoo moist or too rough). For more information, see Paper spec

Copy defects are apparent●Vertical white or faded stripes◦The paper might not meet Hewlett-Packard paper specifications (for example, the paper istoo

The printer prints half a page, then ejects the paperCheck the ink cartridges●Make sure the correct ink cartridges are installed and the ink cartridge

Solve scan problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilitiesthat can help you correct many

TWAIN program for information. You can also change scan settings to black and white inthe HP scanning software for Mac.●Check the status of the printe

◦If you are using a separate OCR (optical character recognition) program, the OCR programmight be linked to a word-processing program that does not pe

◦To eliminate the patterns, try reducing the size of the image after scanning.◦Print the scanned image to see if the quality is better.◦Make sure that

Scan defects are apparent●Blank pages◦Make sure that the original document is placed correctly. Place the original document facedown on the flatbed sc

Solve fax problemsThis section contains fax setup troubleshooting information for the printer. If the printer is not set upcorrectly for faxing, you m

The "Fax Hardware Test" failedSolution:●Turn the printer off by pressing the (Power) button located on the printer control panel andthen un

Notice to users in Taiwan ... 185Notice to users in Mexico ...

●Try connecting a working phone and phone cord to the telephone wall jack that you are using forthe printer and check for a dial tone. If you do not h

The "Using Correct Type of Phone Cord with Fax" test failedSolution:●Make sure you used the phone cord supplied in the box with the printer

●Make sure you have correctly connected the printer to the telephone wall jack. Using the phonecord supplied in the box with the printer, connect one

●If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cordconnector that plugs into a telephone wall jack.) Try rem

Solution:●Make sure you used the phone cord supplied in the box with the printer to connect to thetelephone wall jack. One end of the phone cord shoul

terminal adapter is set to the correct switch type for your country/region, if possible. For moreinformation, see Case C: Set up the printer with a PB

NOTE: If using a serial-type phone system, connect your phone directly on top of the printercable which has a wall plug attached to it.The printer can

message. There should be no background noise when recording this silent time. Try toreceive a fax again.NOTE: Some digital answering machines might no

Fax tones are recorded on my answering machineSolution:●When you have an answering machine on the same phone line you use for fax calls, tryconnecting

Solution:◦Make sure the computer selected to receive faxes is switched on at all times.●Different computers are configured for setup and receiving fax

Case I: Shared voice/fax line with answering machine ... 222Case J: Shared voice/fax line with comput

Solve problems using Web Services and HP websitesThis section provides solutions to common problems using Web Services and HP websites.●Solve problems

TIP: For additional help on setting up and using Web Services, visit ePrintCenter atwww.eprintcenter.com.Solve problems using HP websitesIf you are ha

Solve memory device problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilitiesthat can help you corr

Solve network problemsThis sectino provides solutions to common problems when you are unable to connect or use theprinter over your network.This secti

TIP: For more information about troubleshooting wireless problems, go to www.hp.com/go/wirelessprinting.NOTE: After you resolve the problem, follow th

Light description/Light pattern ExplanationThe Wireless light is on but blinking.The wireless capabilities are turned onbut the printer is not connect

Step 1: Make sure your computer is connected to your networkMake sure your computer is connected to your network—either your Ethernet network or yourw

Mac OS X▲Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears,you can determine if the AirPort is turned on and

Network Name (SSID) The Network Name (SSID) is listed in the CurrentConfiguration setction, which shows the network namewhat your printer choose for c

Step 4: Make sure the printer is online and readyIf you have the HP software installed, you can check the printer's status from your computer to

Print from a wireless-capable computer ... 244Print from a wireless-capable com

- Or -On the Start screen, click Control Panel, and then click View devices and printers.2. Right-click the printer icon for the version of the printe

1. On the printer control panel, touch (Wireless), and then touch Settings. Touch RestoreNetwork Defaults, and then touch Yes. A message appears sta

Configure your firewall software to work with the printerA personal firewall, which is security software running on your computer, can block networkco

Solve printer management problemsThis section provides solutions to common problems that involve managing the printer. This sectioncontains the follow

OrIn Network Utility (Mac OS X), click the Ping tab, type the 123.123.123.123 in the box, and thenclick Ping.If a reply appears, the IP address is cor

Troubleshoot installation issuesIf the following topics do not help, see HP support on page 97 for information about HP support.TIP: You can visit the

Verify installation preliminaries●Make sure to use the installation CD that contains the correct HP software for your operatingsystem.●Before installi

Understand the Printer Status ReportUse the printer status report to view current printer information and ink cartridge status. Also use theprinter st

two-sided printing accessory or duplexer), and the number of pages printed from the trays andaccessories.2. Print Usage Information: Shows summary inf

Understand the network configuration pageIf the printer is connected to a network, you can print a network configuration page to view thenetwork setti

Use SETUP cartridges ... 278Do not

3. 802.11 Wireless: Shows information about your wireless network connection, such as the hostname, IP address, subnet mask, default gateway, and serv

Printhead maintenanceIf you are experiencing problems with printing, you might have a problem with the printhead. Youshould perform the procedures in

To clean the printhead from HP Utility (Mac OS X)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinformation,

To align the printhead from the embedded web server (EWS)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinfor

Uninstall and reinstall the HP softwareIf your installation is incomplete, or if you connected the USB cable to the computer before promptedby the HP

Clear jamsOccasionally, paper becomes jammed during a job.This section contains the following topics:●Clear paper jams●Avoid paper jamsClear paper jam

b. If there is paper remaining inside the printer, ensure the carriage has moved to the right ofthe printer, free any paper scraps or wrinkled media,

2. Lift the tab located on the front edge of the ADF.3. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it

●If the printer is about to run out of paper, allow the printer to run out of paper first, and then addpaper. Do not try to add paper when the printer

A Technical informationThis section contains the following topics:●Warranty information●Printer specifications●Regulatory information●Environmental pr

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.●Accessibility●HP EcoSolutions (HP and the Environme

Warranty informationThis section contains the following topics:●Hewlett-Packard limited warranty statement●Ink cartridge warranty informationENWW Warr

Hewlett-Packard limited warranty statementInk cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its de

During the warranty period the product is covered as long as the HP ink is not depleted and the endof warranty date has not been reached. The end of w

Printer specificationsThis section contains the following topics:●Physical specifications●Product features and capacities●Processor and memory specifi

Product features and capacitiesFeature CapacityConnectivity●USB 2.0 high speed●USB 2.0 high-speed host port●Wireless (802.11b/g/n 1) network●Ethernet

Embedded web server specificationsRequirements●A TCP/IP-based network (IPX/SPX-based networks are not supported)●A web browser (either Microsoft Inter

Paper size Input tray ADF DuplexerA4 (210 x 297 mm; 8.3 x 11.7 inches)*U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)U.S. Statement (140 x 216 mm;

Paper size Input tray ADF DuplexerJapanese Envelope Chou #4 (90 x 205 mm; 3.5x 8.1 inches) CardsIndex card (76.2 x 127 mm; 3 x 5 inches) Index card

Paper size Input tray ADF DuplexerCustom-size paper between 76.2 to 330 mm wideand 127 to 1118 mm long (3 to 13 inches wide and5 to 44 inches long) C

Paper (1) Left margin (2) Right margin (3) Top margin (4) Bottom marginU.S. LetterU.S. LegalA4U.S. ExecutiveU.S. Statement8.5 x 13 inchB5A5CardsCustom

AccessibilityThe printer provides a number of features that make it accessible for people with disabilities.VisualThe HP software provided with the pr

Guidelines for printing on both sides of a page●Always use paper that conforms to the printer specifications. For more information, see Paperspecifica

●Up to 100-page memory (based on ITU-T Test Image #1 at standard resolution). Morecomplicated pages or higher resolution takes longer and uses more me

HP ePrint●Maximum size of email and attachments: 5 MB●Maximum number of attachments: 10The HP ePrint server does not accept email print jobs if there

Electrical specificationsPower supply●Universal power adapter (external)Power requirements●Input voltage: 100 to 240 VAC, 50/60 Hz (Worldwide); 200 to

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

FCC statementNotice to users in Korea178 Appendix A Technical information ENWW

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNoise emission statement for GermanyGS Declaration

Notice to users of the U.S. telephone network: FCC requirements180 Appendix A Technical information ENWW

Notice to users of the Canadian telephone networkENWW Regulatory information 181

Notice to users in the European Economic AreaNotice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory Not

HP Officejet 7610 Wide Format e-All-in-OneUser Guide

HP EcoSolutions (HP and the Environment)Hewlett-Packard is committed to helping you optimize your environmental footprint and empoweringyou to print r

If this product has wired and/or wireless telecommunications functionality, it also complies with theessential requirements of the following EU Direct

Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen,GERMANYRegulatory information for wireless productsThis section con

Notice to users in CanadaNotice to users in TaiwanENWW Regulatory information 185

Notice to users in MexicoNotice to users in Japan186 Appendix A Technical information ENWW

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:●Design f

Recycling programHP offers an increasing number of product return and recycling programs in many countries/regions,and partners with some of the large

Disposal of waste equipment by users in private households in the EuropeanUnionPower consumptionHewlett-Packard printing and imaging equipment marked

Additional ENERGY STAR qualified imaging product model information is listed at:www.hp.com/go/energystarChemical SubstancesHP is committed to providin

RoHS notices (China only)Figure A-1 Toxic and hazardous substance tableRoHS notices (Ukraine only)ENWW Environmental product stewardship program 191

Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo

●Recycle used original HP ink cartridges through HP Planet Partners. For more information, visitwww.hp.com/recycle.●Optimize paper usage by printing o

---------------------Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person ob

* Redistribution and use in source and binary forms, with or without* modification, are permitted provided that the following conditions* are met:* 1.

by Eric Young ([email protected]).The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-comme

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICT LIABILITY, OR TORT (

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software wi

Hudson ([email protected]).====================================================================Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERV

* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR* PURPOSE A

2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.3. This notice may not be rem

Understand the printer partsThis section contains the following topics:●Front view●Printing supplies area●Back viewFront view1 Automatic document feed

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information issubject to changes, v

Order printing supplies onlineTo order supplies online or create a printable shopping list, open the HP software that came with yourprinter and click

Supplies●Ink cartridges●HP paperInk cartridgesOrdering cartridges online is not supported in all countries/regions. However, many countries haveinform

C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee

Set up faxing (parallel phone systems)Before you begin setting up the printer for faxing, determine which kind of phone system your country/region use

●Case D: Fax with a distinctive ring service on the same line●Case E: Shared voice/fax line●Case F: Shared voice/fax line with voice mail●Case G: Fax

●Answering machine: An answering machine that answers voice calls at the same phonenumber you use for fax calls on the printer.●Voice mail service: A

Other equipment or services sharing your fax line Recommended fax setupDSL PBX Distinctivering serviceVoicecallsComputer dial-up modemAnsweringmachine

When the phone rings, the printer answers automatically after the number of rings you set in theRings to Answer setting. The printer begins emitting f

3. Connect an additional phone cord from the DSL filter to the telephone wall jack.4. Run a fax test.If you encounter problems setting up the printer

Printing supplies area1 Ink cartridge access door2 Ink cartridges3 PrintheadNOTE: Printing supplies should be kept in the printer to prevent possible

Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow

The printer automatically answers incoming calls that have the ring pattern you selected (DistinctiveRing setting) after the number of rings you selec

you suspect the call is a voice call, you need to answer it before the printer answers thecall. To set up the printer to answer calls automatically, t

NOTE: You might need to connect the supplied phone cord to the adapter provided for yourcountry/region.If you do not use the supplied cord to connect

To set up the printer with a computer dial-up modem1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone c

2 Parallel splitter3 DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer to connect to the 1-LINEport on the back of t

NOTE: If your computer has only one phone port, you need to purchase a parallel splitter (alsocalled a coupler), as shown in the illustration. (A para

1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone cord that connects from the back of your computer (y

1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You mi

3. If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT onthe back of the printer, and then connect a phone to

Use the printer control panelThis section contains the following topics:●Overview of buttons and lights●Control panel display icons●Change printer set

To set up the printer with a shared voice/fax line with answering machine1. Remove the white plug from the port labeled 2-EXT on the back of the print

Shared voice/fax line with computer dial-up modem and answering machineThere are two different ways to set up the printer with your computer based on

4. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label

1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided with the printer connected to the 1-LINE port on the back of the printe

7. Set your answering machine to answer after a low number of rings.8. Change your Rings to Answer setting on the printer to the maximum number of rin

●If your computer has two phone ports, set up the printer as follows:Figure C-16 Back view of the printer1 Telephone wall jack2 Use the phone cord su

If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.ENWW Set

Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the FaxConfiguration web site for your

Test fax setupYou can test your fax setup to check the status of the printer and to make sure it is set up correctly forfaxing. Perform this test afte

D Network setupYou can manage network settings for the printer through the printer control panel as described in thenext section. Additional advanced

Icon PurposeShows that a wireless network connection exists. The signal strength is indicated by the number ofcurved lines. This is for infrastructure

Set up the printer for wireless communicationYou can set up the printer for wireless communication.This section contains the following topics:●Before

●Set up the printer using the HP printer software●Set up the printer using the Wireless Setup Wizard●Set up the printer using WiFi Protected Setup (WP

You can use one of the following methods to set up the printer using WPS:●Push Button Method: Use the (WPS) or WPS button, if available, on your rout

3. Follow the on-screen instructions.4. After the setup has completed, the network printer drivers can be installed by opening theprinter's HP fo

Mac OS X1. Open HP Utility. For more information, see To open HP Utility on page 248.2. Click the Applications on the HP Utility toolbar.3. Double-cli

●WEP: Provides security by encrypting data sent over radio waves from one wireless device toanother wireless device. Devices on a WEP-enabled network

●Change the default wireless password provided by the manufacturer for administrator access tothe access point or wireless router. Some routers let yo

Change basic network settingsThe control panel options enable you to set up and manage a wireless connection and to performa variety of network manage

Change advanced network settingsCAUTION: Network settings are provided for your convenience. However, unless you are anadvanced user, you should not c

●Default Gateway●DNS Address5. Enter your changes, and then touch Done.Reset network settingsTo reset the administrator password and network settings1

●To change settings for a mode●Change the printer settingsSelect the modeThe main menu of the control panel display shows the available modes for the

HP wireless direct printingWith HP wireless direct printing, you can print wirelessly from a computer, smart phone, tablet, orother wireless-capable d

3. Touch Wireless Direct Name to display the wireless direct name.4. If you have enabled security, touch Security Passcode to display the wireless dir

On the Start screen, right-click an empty area on the screen, click All Apps on the app bar,and then click the icon with the printer’s name.b. Select

E Printer management toolsThis section contains the following topics:●Toolbox (Windows)●HP Utility (Mac OS X)●Embedded web server246 Appendix E Prin

Toolbox (Windows)The Toolbox provides maintenance information about the printer.NOTE: The Toolbox can be installed from the HP Software CD if the comp

HP Utility (Mac OS X)HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and findweb site support inf

Embedded web serverWhen the printer is connected to a network, you can use the printer's home page (embedded webserver or EWS) to view status inf

For example, if the IP address is 123.123.123.123, type the following address into the webbrowser: http://123.123.123.123TIP: After opening the embed

F How do I?●Get started on page 1●Print on page 27●Scan on page 43●Copy on page 51●Fax on page 55●Web Services on page 81●Work with ink cartridges on

G Errors (Windows)●Fax memory full●Unable to communicate with printer●Low on ink●Cartridge Problem●Replace the ink cartridge●Paper Mismatch●The cartri

HP Digital SolutionsThe printer includes a collection of digital solutions that can help you simplify and streamline yourwork.●HP Digital Scan (Scan t

●Use SETUP cartridges●Do not use SETUP cartridges●Not enough ink at startup●Use black ink only?●Use color ink only?●Incompatible ink cartridges●Ink se

Fax memory fullIf Backup Fax Reception HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer hasa problem (such as a paper jam), the pri

Unable to communicate with printerThe computer cannot communicate with the printer because one of the following events hasoccurred:●The printer has be

Low on inkThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Wh

Cartridge ProblemThe ink cartridge identified in the message is missing, damaged, incompatible, or inserted into thewrong slot in the printer.NOTE: If

Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges on page 92.NOTE: If your cartridge

Paper MismatchThe paper size or type selected in the printer driver does not match the paper loaded in the printer.Make sure that the correct paper is

The cartridge cradle cannot moveSomething is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges).To clear the ob

Paper JamPaper has become jammed in the printer.Before you try to clear the jam, check the following:●Make sure that you have loaded paper that meets

The printer is out of paperThe default tray is empty.Load more paper, and then touch OK.For more information, see Load paper on page 16.262 Appendix G

Select print paperThe printer is designed to work well with most types of office paper. It is best to test a variety of printpaper types before buying

Printer OfflineThe printer is currently offline. While offline, the printer cannot be used.To change the printer's status, complete the following

Printer PausedThe printer is currently paused. While paused, new jobs are added to the queue but are not printed.To change the printer's status,

Document failed to printThe printer could not print the document because a problem occurred in the printing system.For information about solving print

Printer failureThere was a problem with the printer. Usually, you can resolve such problems by completing thefollowing steps:1. Press the (Power) but

Door or cover openBefore the printer can print documents, all doors and covers must be closed.TIP: When completely closed, most doors and covers snap

Previously used ink cartridge installedThe ink cartridge identified in the message was previously used in a different printer.You can use ink cartridg

Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that youdo not remove an ink cartridge

Ink cartridge failureThe cartridges listed in the message are damaged or have failed.See Replace the ink cartridges on page 92.270 Appendix G Errors

Printer supply upgradeThe cartridge listed in the message can only be used to upgrade one printer. Click OK to use it on thisprinter. If you do not wi

Printer supply upgrade successfulThe supply upgrade was successful. The cartridges listed in the message can now be used in theprinter.272 Appendix G

HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Featuresan instant-dry finish for eas

Printer supply upgrade problemThe supply upgrade was not successful. The cartridges listed in the message can still be used in thisprinter. Replace th

Non-HP ink cartridges installedHP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs requiredas a result of us

Using Original HP Cartridges has its RewardsHP rewards loyal customers for using original HP supplies. Click the button below the message toview Rewar

Counterfeit Cartridge AdvisoryThe installed cartridge is not a new, original HP cartridge. Contact the store where this cartridge waspurchased. To rep

Used, Refilled or Counterfeit Cartridge DetectedThe original HP ink in the cartridge has been depleted. The solution for this problem is to replace th

Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with theprinter. These cartridges are la

Do not use SETUP cartridgesSETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP cartridges. For more i

Not enough ink at startupThe used cartridges listed in the message might not have enough ink to complete one-time startupprocesses.Solution: Install n

Use black ink only?The cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For information abo

Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated

Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 2, 1/2014Hewlett-Packard Company noticesThe information containe

Tips for selecting and using paperFor the best results, observe the following guidelines.●Always use paper that conforms to the printer specifications

Incompatible ink cartridgesThe ink cartridge is not compatible with your printer.Solution: Remove this cartridge immediately and replace with a compat

Ink sensor failureThe ink sensor has failed and the printer can no longer print.Contact HP support. For more information, see www.hp.com/support.284 A

Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or thesensor may have failed. If the sen

Problem with printer preparationThe printer clock has failed and ink preparation may not be complete. The estimated Ink Level gaugemight be inaccurate

Color cartridge out of inkThe cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For informat

Black cartridge out of inkThe black cartridge is out of ink.Solutions: Replace the black ink cartridge. For information about how to install new cartr

Automatic document feeder cover openClose the cover of the Automatic Document Feeder to continue.ENWW Automatic document feeder cover open 289

Problem with ink systemPlease remove the ink cartridges and examine them for any sign of leaks. If any cartridges haveleaks, contact HP support. Do no

IndexAaccessibility 2accessoriesinstallation 20printer status report 151turn on and off in driver 20warranty 164acoustic emissions 176ADF (automatic d

Ddark images, troubleshootcopies 114scans 120default settingscopy 54diagnostic page 108dial tone test, failure 124dial type, setting 74dial-up modemsh

Load an original on the scanner glassYou can copy, scan, or fax originals by loading them on the scanner glass.NOTE: Many of the special features do n

test failed 121test setup 231troubleshoot 121voice mail, set up (parallelphone systems) 215wall jack test, failed 122Fax screen 8Firewallconfigure 145

shared with fax and voice line(parallel phone systems)218shared with fax and voice mail(parallel phone systems)227monitor dialing 58, 60multi-feeds, t

Qquality, troubleshootcopy 113scan 118Rradio interferencereducing 239regulatory information 184radio, turn off 240rear access panelclear jams 158illus

statusnetwork configuration page152printer status report 151status icons 7storage devicesUSB flash drives supported176storage environmentspecification

web sitescustomer support 97environmental programs 187order supplies andaccessories 203supply yield data sheet 167Webscan 47websitesaccessibility info

298 Index ENWW

Load an original in the automatic document feeder (ADF)You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF).CAUT

Load paperThis section provides instructions for loading paper into the printer.●Load standard-size paper●Load envelopes●Load cards and photo paper●Lo

1. Lift the output tray.2. Slide out the paper width guides in the input tray as far as possible.NOTE: If you are loading larger-size envelopes, pull

6. Pull out the output tray extension.Load custom-size paperUse these instructions to load custom-size paper.CAUTION: Use only custom-size paper that

Insert a memory deviceUsing the USB port on the front of the printer, you can connect a USB flash drive. You can alsotransfer files from the USB flash

Install the accessoriesThis section contains the following topics:●Install the automatic two-sided printing accessory (duplexer)●Turn on accessories i

1. Open the System Preferences and then select Print & Fax or Print & Scan.2. Select the printer from list of printers, and then click Options

Maintain the printerThis section provides instructions for keeping the printer in top working condition. Perform thesemaintenance procedures as necess

Safety informationAlways follow basic safety precautionswhen using this product to reduce risk ofinjury from fire or electric shock.1. Read and unders

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids awayfrom the interior of the printer, as well as from

Update the printerHP is always working to improve the performance of its printers and bring you the latest features. Ifthe printer is connected to a n

Open the HP printer software (Windows)Open the HP printer software by doing one of the following:●From the computer desktop, click Start, select Progr

Turn the printer offTurn the printer off by pressing the (Power) button located on the printer. Wait until the power lightturns off before unpluggin

2PrintMost print settings are automatically handled by the software application. Change the settingsmanually only when you want to change print qualit

Print documentsFollow the instructions for your operating system.●Print documents (Windows)●Print documents (Mac OS X)TIP: This printer includes HP e

Print brochuresFollow the instructions for your operating system.●Print brochures (Windows)●Print brochures (Mac OS X)TIP: This printer includes HP e

●Paper Type: The appropriate brochure paper type●Quality: Normal or Best6. Select any other print settings that you want, and then click Print to begi

Print on envelopesAvoid envelopes with the following characteristics:●Very slick finish●Self-stick adhesives, clasps, or windows●Thick, irregular, or

4. Select a paper size from the pop-up menu.If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When youare done se

Print photosDo not leave unused photo paper in the input tray. The paper might start to curl, which could impairthe quality of your printout. Photo pa

●Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.●OS X Lion: Click Show Details.4. Select a paper size from the pop-u

Print on special and custom-sized paperIf your application supports custom-sized paper, set the size in the application before printing thedocument. I

3. Select Manage Custom Sizes in the Paper Size pop-up menu.NOTE: If you do not see these options in the Print dialog, click the disclosure triangle n

Print borderless documents or photosBorderless printing lets you print to the edges of certain photo media types and a range of standardmedia sizes.Be

●Paper Type: The appropriate paper type●Quality: Best or Maximum dpiNOTE: If you do not see these options, click the disclosure triangle next to the P

Print on both sides (duplexing)You can print on both sides of a sheet of media automatically by using the automatic two-sidedprinting accessory (duple

Tips for print successFor good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, andworking properly; and pap

◦Print in Grayscale: Allows you to print a black and white document using the black ink only.Select Black Ink Only, and then click the OK button.◦Page

Printer settings tips (OS X)●On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in theprinter.●On the Print dialog

Table of contents1 Get started ...

3ScanYou can scan documents, photos, and other originals and send them to a variety of desitinations,such as a folder on a computer.When scanning docu

Scan an originalThis section contains the following topics:NOTE: The printer must be connected to the computer and be turned on.NOTE: Before scanning,

Windows1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up inthe ADF.For more information, see Load an

Scan to Email1. Load your original print-side down on the left-rear corner of the scanner glass or print-side up inthe ADF.For more information, see L

Scan using WebscanWebscan is a feature of the embedded web server that lets you scan photos and documents fromyour printer to your computer using a we

Scanning documents as editable textWhen scanning documents, you can use the HP software to scan documents into a format that youcan search, copy, past

5. After the scan is complete, click the File in the application menu bar, and then click Save.6. Select the type of editable text you want to use in

Be sure to select a shortcut or preset that allows scanning as editable text. These options usescan settings designed to maximize the quality of your

4CopyYou can produce high-quality color and grayscale copies on a variety of paper types and sizes.NOTE: If you are copying a document when a fax arri

Copy documentsNOTE: The minimum top and bottom margins for your large original must match or exceed 5 mm(0.2 inch).You can make quality copies from th

Install the accessories ... 20Ins

Change copy settingsYou can customize copy jobs using the various settings available from the printer control panel,including the following:●Number of

Save copy settingsYou can save settings to be used as defaults for future jobs.To save the current settings as defaults for future jobs1. Touch Copy.2

5FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes tobe sent at a later time and set up speed-dials

Send a faxYou can send a fax in a variety of ways. Using the printer control panel, you can send a black-and-white or color fax. You can also send a f

Send a standard fax from the computerYou can send a document on your computer as a fax, without printing a copy and faxing it from theprinter.NOTE: Fa

sounds through the handset on your telephone. This makes it easy for you to use a calling card tosend your fax.Depending on how the recipient has thei

To send a fax using monitor dialing from the printer control panel1. Load your originals. For additional information, see Load an original on the scan

To schedule a fax from the printer control panel1. Load your originals in the ADF. For additional information, see Load an original in the automaticdo

●The quality and transmission speed of faxes you send and receive are affected.●The Fax Speed is automatically set to Medium.●You can no longer send o

Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answer option, you mustreceive faxes manually. If you turn on t

3 Scan ...

4. If you are currently on the phone with the sender, instruct the sender to press Start on their faxmachine.5. When you hear fax tones from a sending

Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recentlyprinted faxes, if they are still in memory. For example

4. Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward thefax.NOTE: If the printer is not able to forward the

should be blocked. If the number matches a number in the blocked fax numbers list, the fax is notprinted. (The maximum number of fax numbers you can b

Print a Junk Fax ReportUse the following procedure to print a list of blocked junk fax numbers.To print a Junk Fax Report1. Touch (Right arrow), and

To set up Fax to PC (Windows)1. Open the HP printer software. For more information, see Open the HP printer software(Windows) on page 25.2. Double-cli

Turn off Fax to PC or Fax to Mac1. Touch (Right arrow), and then touch Setup.2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.3. T

Set up speed-dial entriesYou can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbersquickly by using the printe

To set up group speed-dial entriesNOTE: Before you can create a group speed-dial entry, you must have already created at least onespeed-dial entry.1.

Change fax settingsAfter completing the steps in the getting started guide that came with the printer, use the followingsteps to change the initial se

Fax to PC and Fax to Mac requirements ... 67Activate Fax to PC and Fax to Mac ...

Set the number of rings before answeringIf you turn on the Auto Answer setting, you can specify how many rings occur before incoming callsare automati

5. A message appears stating that this setting should not be changed unless you have multiplenumbers on the same telephone line. Touch Yes to continue

If you use one of the following, setting the fax speed to a slower speed might be required:●An Internet phone service●A PBX system●Fax over Internet P

Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, such as the following:●DSL: A Digital subs

Fax over Internet ProtocolYou might be able to subscribe to a low cost phone service that allows you to send and receive faxeswith your printer by usi

Use reportsYou can set up the printer to print error reports and confirmation reports automatically for each faxyou send and receive. You can also man

Off Does not print a fax confirmation report when you send and receive faxes successfully.This is the default setting.On (Fax Send) Prints a fax confi

NOTE: Clearing the fax log also deletes all faxes stored in memory.To clear the fax log1. Touch (Right arrow), and then touch Setup.2. Do one of the

6Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly access the Internet,obtain documents, and print them faste

What are Web Services?The printer includes the following Web Services:●HP ePrint●Printer AppsHP ePrintHP ePrint is a free service from HP that allows