Hp Officejet 4400 All-in-One Printer - K410a User Manual download pdf (Page 75)

Cause: The product detected only a portion of the image due to dust or debris on

the glass.

The printout is blank

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Place the original correctly on the glass

•

Solution 2: Check the ink levels in the print cartridges

Solution 1: Place the original correctly on the glass

Solution: Load your original print side down on the right front corner of the glass.

Cause: The original was placed incorrectly on the glass.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels in the print cartridges

Solution: Check the estimated ink levels remaining in the print cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a

replacement cartridge available to avoid possible printing delays. You do not need

to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem,

print a self-test report to determine if there is a problem with the print cartridges. If the

self-test report shows a problem, clean the print cartridges. If the problem persists,

you might need to replace the print cartridges.

Cause: The print cartridges needed to be cleaned or there was insufficient ink.

Copy troubleshooting 73

Solve a problem

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Hp Officejet 4400 All-in-One Printer - K410a User Manual Page 75