Hp Officejet Pro K550 Printer User Manual

HP Officejet Pro K550 SeriesUser Guide

Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in thisguide fr

Uninstalling the printer softwareTo uninstall the printer software (Windows) If you are using Windows 2000, Windows XP, or Windows Server 2003, you mu

4. Double-click the CD icon on the desktop.5. Double-click the setup icon and follow the onscreen instructions.6. When the Main Installation dialog bo

94 Chapter 6 Configuring and managing the printer ENWW

AHP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information issubject to changes, vi

Ordering printing supplies onlineBesides the HP website, you may order printing supplies through the embedded Web server or theToolbox (Windows).Syste

AccessoriesHP automatic two-sided printing accessory C8255A350-sheet input tray C8256AHP USB A-B (2 meters) C6518AENWW Accessories 97

SuppliesInk cartridgesIf you live in Europe, go to www.hp.com/eu/hard-to-find-supplies to locate information on HP 88 inkcartridges.HP 88 Black C9385A

BSupport and warrantyThe information in Maintaining and troubleshooting suggests solutions to common problems. If yourprinter is not operating properl

Obtaining electronic supportYou can obtain support from HP from the following electronic sources:●Web: Visit HP website (www.hp.com/support/officejetp

Obtaining HP telephone supportDuring the warranty period, you may obtain assistance from the HP Customer Care Center.Before you callVisit HP website (

Resource Description LocationLogs and reports Provides information about events thathave occurred.See Monitor the printer.Configuration page Shows pri

Country/Region Telephone numberBrazil 0-800-709-7751São Paolo: 55-11-4004-7751Canada 1-800-474-6836Mississauga Area: (905) 206-4663Central America &am

Country/Region Telephone numberIndonesia +62 (21) 350 3408Ireland www.hp.com/supportIsrael (0) 9 830 4848Italy www.hp.com/supportJamaica 1-800-711-288

Country/Region Telephone numberSpain www.hp.com/supportSweden www.hp.com/supportSwitzerland www.hp.com/supportTaiwan 02-8722-8000Thailand +66 (2) 353

Hewlett-Packard limited warranty statementHP product Duration of Limited WarrantySoftware 1 yearAccessories 1 yearInk Cartridges 6 months*Printheads 1

8. Any replacement product may be either new or like new, provided that it has functionality at leastequal to that of the product being replaced.9. HP

NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORYSTATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCHCUSTOMERS.ENW

HP Inkjet Supplies - Warranty Quick ReferenceThis information is intended to be an easy-to-read summary of the full HP warranty statement. Toread the

CPrinter specificationsFor media and media-handling specifications, see Selecting print media.Physical specificationsAvailable models and physicaldime

Physical specificationsFont support US fonts: CG Times, CG Times Italic, Universe,Universe Italic, Courier, Courier Italic, LetterGothic, Letter Goth

Physical specifications●Mac OS X (10.2, 10.3, 10.4): 333 MHz, 256MB, 200 MB free hard disk space●Microsoft Internet Explorer 6.0 or laterNetwork opera

AccessibilityYour HP printer provides a number of features that make it accessible for people with disabilities.VisualThe printer software is accessib

Physical specificationsSpeed (U.S. Letter) Draft mode:●Black text: 37 pages per minute (ppm)●Mixed text with color graphics: 33 ppmNormal mode:●Black

Physical specificationsPower supply Built-in universal power supplyPower requirements▲Input voltage: 100 to 240 VAC (± 10 %), 50/60 HzAcoustic emissio

114 Appendix C Printer specifications ENWW

DRegulatory informationThis section contains the following information:●FCC statement●Other regulatory information●Regulatory information for wireless

FCC statementThe United States Federal Communications Commission (in 47 cfr 15.105) has specified that thefollowing notices be brought to the attentio

Other regulatory informationEMI statement (Korea)VCCI statement (Japan)Regulatory model numberFor regulatory identification purposes, your product is

Regulatory information for wireless productsNotice to users in Canada/Note à l'attention des utilisateursCanadienFor Indoor Use. This digital app

10 13) peut tre utilise. Pour connatre les dernires rglementations en vigueur, consultez le site Webwww.art-telecom.fr.Notice to users in the European

Declaration of conformityHP OfficeJet Pro K550/K550dtnDECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hew

HP OfficeJet Pro K550dtwnDECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard Singapore (Pte)

Understanding the printer partsFront view1 Control panel2 Output tray3 Paper guides4 Tray 15 Tray 2 (HP Officejet Pro K550dtn/K550dtwn)6 Ink cartridge

Environmental sustainability programHewlett-Packard is committed to providing quality products in an environmentally sound manner. HPcontinuously impr

RecyclingDesign for recycling has been incorporated into this printer:●The number of materials has been kept to a minimum while ensuring proper functi

124 Appendix D Regulatory information ENWW

IndexAaccessibility 4accessoriesinstalling 9ordering, part numbers 95warranty 105acoustic emissions 113administerprinter 66administratorresetting netw

print speeds 111troubleshooting 45, 46HhelpHP Instant Support 73printer driver 2HP Instant Supportaccessing 74description 73myPrintMileage 73security

system requirements 110overheating of printer 40ozone-depleting chemicals inproduct 122Ppages per minute (ppm) 111pages per month (duty cycle) 110pape

managing printer 66myPrintMileage 71opening 70Printer Services tab 71Printer Status tab 70transparenciesguidelines 15trayscapacities 17clearing jams 5

Control panelFor more information about interpreting control-panel lights, see Printer lights reference.1 Power button and light2 Configuration Page b

Back view1 USB host connector (connects to USB devices such as flash drives) (HP Officejet Pro K550dtwn)2 Network connector (HP Officejet Pro K550dtn/

8 Chapter 1 Getting started ENWW

2Installing the accessoriesThis section contains the following information:●Installing the duplex unit●Installing tray 2ENWW 9

Installing the duplex unitYou can print on both sides of a sheet of paper automatically when the optional automatic two-sidedprinting accessory (duple

Installing tray 2Tray 2 can hold up to 350 sheets of plain paper. It comes with the HP Officejet Pro K550dtn and HPOfficejet Pro K550dtwn printers, an

12 Chapter 2 Installing the accessories ENWW

3 Using the printerThis section provides information on media usage for the printer, changing print settings, andperforming basic printing tasks.●Sele

Selecting print mediaThe printer is designed to work well with most types of office paper. It is best to test a variety of printmedia types before buy

Transparencies●Insert transparencies with the rough side down and the adhesive strip pointing towards the backof the printer.●Use the Best mode to pri

Media size Tray 1 Tray 2Duplex unitA2 Envelope (111 by 146 mm; 4.37 by 5.75 inches) DL Envelope (110 by 220 mm; 4.3 by 8.7 inches) C5 Envelope (

Understanding supported media types and weightsTray Type Weight CapacityTray 1 Paper60 to 105 g/m2(16 to 28 lb bond)Up to 250 sheets of plain paper(25

Media (1) Left margin (2) Right margin (3) Top margin (4) Bottommargin*U.S. Letter, U.S. Legal, A4, U.S.Executive, U.S. Statement, 8.5 x 13inch, B5, A

Loading mediaThis section provides instructions for loading media into the printer.To load tray 1 or tray 21. Pull the tray out of the printer by gras

5. Gently reinsert the tray into the printer.CAUTION If you have loaded legal-size or longer media, keep the front of the traylowered. Damage to the m

Configuring traysBy default, the printer draws media from tray 1. If tray 1 is empty, the printer draws media from tray 2(if it is installed and loade

HP Officejet Pro K550 SeriesUser Guide

Changing print settingsYou can change print settings (such as paper size or type) from an application or the printer driver.Changes made from an appli

Canceling a print jobYou can cancel a print job using one of the following ways.▲Control panel: Press (Cancel button). This will clear the job that t

Printing on both sides (duplexing)You can print on both sides of a sheet of media, either automatically by using the optional automatictwo-sided print

7. Select or clear the Flip Pages Up check box depending on which way you want the binding. Seethe graphics in the printer driver for examples.8. Choo

Printing on special and custom-sized mediaTo print on special or custom-sized media (Windows)1. Load the appropriate media. See Loading media.2. With

c. In the Width and Height boxes, type the dimensions and set the margins, if desired.d. Click Done or OK, and then click Save.5. On the File menu, cl

28 Chapter 3 Using the printer ENWW

4 Maintaining and troubleshootingThis section contains the following information for maintaining the printer and for troubleshootingprinter or printin

Replacing the ink cartridgesYou can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS),or the embedded Web ser

Maintaining the printheadsIf printed characters are incomplete, or dots or lines are missing from printouts, this may be causedby clogged ink nozzles

Copyright Information© 2005 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 1, 10/2005Reproduction, adaptation or translationwithout prior w

Toolbox is installed), and then click the Printer Services tab. Click Print PQ (print quality)diagnostic page and follow the onscreen instructions.●To

To align the printheadsWhenever you replace a printhead, the printer automatically aligns the printheads to ensure the bestprint quality. However, if

Toolbox is installed), and then click the Printer Services tab. Click Clean Printheads and followthe onscreen instructions.●Toolbox (Windows): Click t

6. Wipe the electrical contacts on the printhead but do not touch the nozzles.NOTE The electrical contacts are small copper-color squares, grouped on

14.If one or both the printhead lights still blink, repeat the cleaning procedure described above forthe printhead which corresponds to the blinking p

Calibrating the colorWhenever you replace a printhead, the printer automatically calibrates the colors to ensure the bestprint quality. If you are not

Troubleshooting tips and resourcesUse the following tips and resources to resolve printing problems.●For paper jam, see Clearing jams.●For paper-feed

General troubleshooting tipsEnsure the following:●Power light is on and not blinking. When the printer is turned on for the first time, it takesapprox

Resolving printing problemsPrinter shuts down unexpectedlyCheck the power and power connections▲Make sure the printer is connected firmly to a functio

Check the cable connections●Make sure both ends of the network cable are secure.●If the printer is connected to a network, check the following:●Check

Table of contents1 Getting startedFinding other resources for the product ...

Check the printer software settings▲The printer prints slower when Best or Maximum dpi is selected as the print quality. To increasethe print speed, s

Check the media size●Content on a page might be cut off if the document size is larger than the media that you areusing.● Make sure the media size sel

Poor print quality and unexpected printoutsPoor quality printoutsCheck the printheads and ink cartridges●Print the print quality diagnostic page on a

Ink is smearingCheck the print settings●When you print documents that use much ink, allow more time to dry before handling theprintouts. This is espec

Colors are printing as black and whiteCheck the print settings▲Make sure Print in Grayscale is not selected in the printer driver.Wrong colors are pri

Resolving paper-feed problemsFor information on resolving jams, see Clearing jams.Tray cannot be inserted ●Reinsert the tray. Make sure it is aligned

Pages are skewing●Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out thetrays from the printer, reload the me

Resolving printer management problemsThis section provide solutions to common problems that involve managing the printer.Embedded Web server cannot be

Troubleshooting installation issuesProblems printing an alignment pageWhen printheads are installed or replaced, the printer automatically prints a fe

●If the installation program cannot discover the printer, print the configuration page of the printer,and enter the IP address listed on the configura

To align the printheads...33To calibrate the lin

Check the wireless network settings●Make sure the computer's wireless card is set to the correct wireless profile. A wireless profile isa set of

6. Uninstall the printer software completely, and then reinstall the software. See Uninstalling theprinter software.Check the signal strength▲Check th

Clearing jamsTo clear a jam1. Remove all media from the output tray.2. Check the rear access panel or the duplex unit.a. Push the button on either sid

b. Pull the paper towards you.c. Reinsert the tray and lower the output tray.4. If you have not found the jam and have tray 2 installed, pull out the

To avoid jams●Make sure that nothing is blocking the paper path.●Do not overload the trays. See Understanding specifications for supported media.●Load

5Printer lights referenceThe printer lights indicate printer status and are useful for diagnosing printing problems. This sectioncontains information

Interpreting control panel lights1 Power button and light2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn3 Cancel butt

Light description /Light pattern Explanation and recommended actionThe Power light blinks. The printer is turning on or off, or is processing a prin

Light description /Light pattern Explanation and recommended actionThe Power light and the Resume light blink, and one ormore of the ink cartridge l

Light description /Light pattern Explanation and recommended actionThe Power light is on, and one or more of the ink cartridgelights are on.The Powe

Monitor the printer...67Administer the printer...

Interpreting network connector lights1 Activity light2 Network connector3 Link lightNOTE The printer's wireless communication is turned off when

Light description/Light pattern Explanation and recommended actionLink light is off. Activity light is off. The printer is turned off or is not conn

64 Chapter 5 Printer lights reference ENWW

6 Configuring and managing the printerThis section contains the following information:●Managing the printer●Understanding the configuration page●Confi

Managing the printerOverview of printer management tasks The following table lists common printer tools that can be used to manage the printer. Specif

Monitor the printerThis section provides instructions for monitoring the printer.Use this tool... ...to obtain the following information.Control panel

Use this tool... ...to do the following.Toolbox (Windows)●Change tray settings: Click the Printer Services tab and clickPaper Handling.●Perform printe

Overview of printer management toolsEmbedded Web serverWhen the printer is connected to a network, you can use the printer's embedded Web server

Pages ContentsNetworking Shows network status and the network settings that have beenconfigured for the printer. These pages only appear if the printe

Tabs ContentsInformation●Printer Information: Provides a link to myPrintMileage, andshows the printer hardware and printhead health information.●Help

Appendix B Support and warrantyObtaining electronic support...

HP Printer Utility panelsInformation and Support panel●Supplies Status: Shows the information about currently installed printheads and ink cartridges.

conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP networkperipherals.After the software has been installed, you can g

NOTE To view all the data that is sent to HP, select Source (for Internet Explorer andOpera) or Page Source (for Netscape and Mozilla Firefox) from th

Understanding the configuration page Use the configuration page to view current printer information, ink cartridge status, and printheadhealth status;

Network Configuration Page1. General Information: Shows information about the current status and connection type of thenetwork, and other information,

●802.11 Wireless:●Status: If the value is 'Associated', the printer is able to communicate with the wirelessdevice (PC or wireless access po

Locale 2: Channels 1-14:●low-power 802.11b● low-power 802.11gNOTE 802.11g is not allowed on channel 14.The second digit stands for Ad-Hoc Compatibilit

Configuring the printer (Windows)You can connect the printer directly to a computer, or you can share the printer among other userson a network.NOTE M

To connect the printer before installing the softwareIf you connected the printer to the computer before installing the printer software, the Found Ne

3. Click the option to share the printer, and give the printer a share name.4. To share the printer with client computers that use other versions of W

1 Getting startedThank you for buying the printer. This guide provides details about how to use the printer and toresolve printer and printing problem

To install the printing software on client computersAfter printer drivers are installed on the computer that is acting as the print server, the printi

Configuring the printer (Mac OS)You can use the printer with a single Macintosh computer using a USB cable, or you can share theprinter among other us

To share the printer among computers running Mac OS1. Turn on printer sharing on the Macintosh computer (the host) that is connected to the printer:Op

Setting up the printer for wireless communication(HP Officejet Pro K550dtwn)You may set up the printer for wireless communication using one of the fol

All devices on the ad hoc network must:●Be 802.11 compatible●Have ad hoc as the communication mode●Have the same network name (SSID)●Be on the same su

To set up the printer on an ad hoc network (Mac OS)1. Set up the printer hardware (see the setup poster and the getting started guide).2. Ensure an Ai

5. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu doesnot start automatically, double-click the setup icon on

5. Close any applications that are running on your computer system.6. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the

Guidelines for reducing interference on a wireless networkThe following tips will help reduce the chances for interference in a wireless network:●Keep

●Turn off remote administrative access over the Internet on your router, if possible. You can useRemote Desktop to make an encrypted connection to a c