Hp Officejet 4400 All-in-One Printer - K410a User Manual download pdf (Page 66)

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“

Load media” on page 23

Cause: A stack of envelopes was loaded incorrectly.

If this did not solve the issue, try the next solution.

Solution 2: Load a different type of envelope

Solution: Do not use shiny or embossed envelopes or envelopes that have clasps

or windows.

Cause: The wrong type of envelope was loaded.

If this did not solve the issue, try the next solution.

Solution 3: Tuck the flaps to avoid paper jams

Solution: To avoid paper jams, tuck the flaps inside the envelopes.

Cause: The flaps might get caught in the rollers.

The product prints meaningless characters

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Restart the product and your computer

•

Solution 2: Try printing another document

Solution 1: Restart the product and your computer

Solution: Turn off the product and your computer for 60 seconds, then turn them

both on and try printing again.

Cause: The memory in the product was full.

If this did not solve the issue, try the next solution.

Chapter 8

64 Solve a problem

Solve a problem

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Hp Officejet 4400 All-in-One Printer - K410a User Manual Page 66