Chapter 5 Problem solving 120
Understanding printer messages
59.x
PRINTER ERROR
alternates with
To continue cycle
power
A temporary printing error occurred.
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or support provider. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
60.x
PRINTER ERROR
An obstruction prevents the tray specified by xx from lifting paper properly for feeding.
If this message persists, contact an HP-authorized service or support provider. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
62.x
PRINTER ERROR
There is a problem with the printer memory. The x value refers to the location of the problem:
0 = Internal memory
1 to 4 = DIMM slots 1, 2, 3, or 4
You might need to replace the specified DIMM.
To continue press .
If this message persists, contact an HP-authorized service or support provider. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
64
PRINTER ERROR
alternates with
To continue cycle
power
A scan buffer error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support provider. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
Message Explanation or recommended action
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