HP AA-RS2JA-TE User Manual Page 63
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- Table of contents
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edge switch 2/16 service manual 2–1
2
Diagnostics
This chapter describes diagnostic procedures used by service representatives to isolate
hp StorageWorks edge switch 2/16 (edge switch 2/16) problems or failures to the
field-replaceable unit (FRU) level. The chapter specifically describes how to perform
maintenance analysis procedures (MAPs).
Maintenance Analysis Procedures
The MAPs provide fault isolation and related service procedures. They are
step-by-step procedures that prompt service personnel for information and describe a
maintenance action. They provide information to interpret system events, isolate a
switch failure to a single FRU, remove and replace the failed FRU, and verify switch
operation.
Factory Defaults
Table 2–1 lists the defaults for the passwords, and IP, subnet, and gateway addresses.
Quick Start
Table 2–2 lists the MAPs in this chapter. Fault isolation normally begins at "MAP 0000:
Start MAP
" on page 2-7.
Table 2–1: Factory-Set Defaults
Item Default
Customer password password
Maintenance password level-2
IP address 10.1.1.10
Subnet mask 255.0.0.0
Gateway address 0.0.0.0
- First Edition (August 2002) 2
- Contents 3
- About this Guide 11
- Document Conventions 12
- Symbols in Text 13
- Symbols on Equipment 13
- Rack Stability 14
- Getting Help 15
- HP Authorized Reseller 15
- General InformationI 17
- Switch Management 19
- 10/100 Mbps 20
- Corporate LAN 20
- Fibre Channel 21
- Connection 21
- Zoning Feature 23
- Multi-Switch Fabrics 24
- Switch Specifications 25
- HAFM Server Description 27
- HAFM Server Specifications 28
- Maintenance Approach 29
- Customer Intranet 31
- (10/100 Mbps) 31
- Field Replaceable Units 33
- StorageWorks edge switch 2/16 34
- SFP Transceivers 35
- Cooling Fans 35
- Power Supplies 35
- Connectors and Indicators 35
- Initial Machine Load Button 36
- Ethernet LAN Connector 36
- Power and System Error LEDs 36
- Software Diagnostic Features 37
- HAFM Diagnostics 38
- HAFM Status Symbols 39
- Menu Bar 40
- Product Manager Diagnostics 41
- Status Table 42
- LED Emulation 43
- View Tabs 44
- View Panel 44
- Switch Menu 45
- Port Menu 46
- Port List View 46
- Figure 1–13: Port List View 47
- Figure 1–15: Node List View 49
- Status Bar 51
- Topology Tab 53
- Zone Set Tab 54
- HAFM Services Application 54
- Event Table 55
- Status Line 56
- SNMP Trap Message Support 58
- Tools and Test Equipment 59
- Problem Determination 76
- Incident Analysis 76
- MAP 0100: Power Distribution 79
- Analysis 79
- MAP 0000: Start MAP 100
- Diagnostics 101
- Install or Upgrade Software 108
- MAP 0700 129
- Set Offline State 134
- Block a Port 136
- Clean Fiber-Optic Components 136
- Unblock a Port 136
- Port Problem Determination 140
- Determination 141
- Set Online State 146
- Repair Information 157
- Factory Defaults 158
- Procedural Notes 158
- Using Log Information 159
- Session Log 160
- Product Status Log 161
- Fabric Log 161
- Audit Log 162
- Event Log 162
- Hardware Log 163
- Figure 3–4: Hardware Log 164
- Link Incident Log 165
- Threshold Alert Log 166
- Using Views 168
- Figure 3–7: Port List View 169
- FRU List View 170
- Figure 3–8: FRU List View 171
- Node List View 172
- Performance View 173
- Zone Set View 173
- Figure 3–10: Zone Sets View 174
- Performing Port Diagnostics 175
- Hardware View 176
- Perform Loopback Tests 182
- External Loopback Test 184
- Perform Channel Wrap Test 185
- Swapping Ports 186
- Collecting Maintenance Data 187
- Power-On Procedure 190
- Power-Off Procedure 191
- Reset or IPL the Switch 191
- Reset the Switch 192
- IPL the Switch 192
- Block and Unblock Ports 195
- Manage Firmware Versions 196
- Add a Firmware Version 197
- Delete a Firmware Version 201
- Install or 202
- Upgrade Software 202
- MAP 0000: Start 203
- Manage Configuration Data 204
- Restore the Configuration 205
- Reset Configuration Data 206
- HAFM_ServerInstall.exe 208
- Invisible Body4 211
- RRP: SFP Transceiver 212
- Replacement 213
- RRP: Power Supply 214
- RRP: Cooling Fan 216
- Replacing a Failed Switch 218
- FRU Removal and Replacement 219
- Illustrated Parts Breakdown 221
- Rear-Accessible FRUs 222
- Miscellaneous Parts 223
- Invisible Body TagA 225
- Messages 226
- Event Codes 259
- Event Code: 001 261
- Event Code: 011 261
- Event Code: 021 262
- Event Code: 031 262
- Event Code: 051 263
- Event Code: 052 263
- Event Code: 061 264
- Event Code: 062 264
- Event Code: 070 265
- Event Code: 070 (continued) 266
- Event Code: 071 266
- Event Code: 071 (continued) 267
- Event Code: 072 267
- Event Code: 080 269
- Event Code: 200 270
- Event Code: 201 270
- Event Code: 202 271
- Event Code: 203 271
- Event Code: 204 272
- Event Code: 206 272
- Event Code: 207 273
- Event Code: 208 273
- Event Code: 300 274
- Event Code: 301 274
- Event Code: 302 275
- Event Code: 303 275
- Event Code: 304 276
- Event Code: 305 276
- Event Code: 310 277
- Event Code: 311 277
- Event Code: 312 278
- Event Code: 313 278
- Event Code: 315 279
- Event Code: 400 280
- Event Code: 410 280
- Incident 281
- Event Code: 411 282
- Event Code: 421 282
- Event Code: 423 284
- Event Code: 430 284
- Event Code: 431 285
- Event Code: 432 286
- Event Code: 433 286
- Event Code: 440 287
- Event Code: 442 288
- Event Code: 460 289
- Port Events (500 through 599) 290
- Event Code: 507 291
- Event Code: 508 292
- Event Code: 510 292
- Event Code: 512 293
- Event Code: 513 293
- Event Code: 514 295
- SBAR Events (600 through 699) 296
- Event Code: 810 297
- Event Code: 811 297
- Event Code: 812 298
- Event Code: 850 298
- Glossary 299
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