HP 280 G1 Specifications Page 78
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Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard
drive may have been damaged.
▲
Perform Drive Protection System (DPS) testing in system
ROM.
System files missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select the
recovery option. If only a restore kit is available, then select
the File Backup Program option, and then restore the
system.
3. Install system files for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Storage > Boot Order list.
Bootable hard drive is not attached as first in a multi-hard drive
configuration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed first in the Boot Order. Run the Computer Setup utility and select Storage > Boot Order
and ensure the bootable hard drive is listed immediately under
the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Hard Drive's “Emulation Type” is set to “None.” (some models) Run the Computer Setup utility and change the “Emulation Type”
to “Hard Disk” in the device's details under Storage > Device
Configuration.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See Appendix A,
POST error messages
on page 94 to determine possible causes for the blinking red
and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. 1. Use the task manager to close programs that do not
respond.
2. Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to
turn off the power. To restart the computer, press the
power button again.
70 Chapter 7 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product description 9
- 2 Product Features 12
- Front panel components 13
- Rear panel components 14
- Rear panel components 7 15
- Serial Number Location 16
- 3 Illustrated parts catalog 17
- Misc parts 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 24
- Service considerations 25
- Cables and connectors 26
- Hard Drives 26
- Lithium coin cell battery 26
- SATA hard drives 27
- SATA hard drive cables 27
- SMART ATA drives 27
- Cable management 28
- Preparation for disassembly 29
- Access panel 30
- Front bezel 31
- Optical drive bezel blank 32
- DDR3/DDR3L-SDRAM UDIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 35
- Drive positions 39
- Removing an optical drive 40
- Removing a hard drive 41
- Card reader 45
- Heat sink 47
- Processor 48
- 7. Remove the speaker 51
- Speaker 43 51
- Rear chassis fan 52
- Rear chassis fan 45 53
- Hood sensor 54
- Power supply 55
- System board 57
- System board callouts 58
- Computer Setup—File 61
- Computer Setup—Storage 62
- Computer Setup—Security 63
- Computer Setup—Power 66
- Computer Setup—Advanced 67
- Safety and comfort 70
- Helpful hints 71
- Solving general problems 72
- Solving general problems 65 73
- Solving general problems 67 75
- Solving power problems 76
- Solving hard drive problems 77
- Solving display problems 80
- Solving display problems 73 81
- Solving display problems 75 83
- Solving audio problems 84
- Solving audio problems 77 85
- Solving printer problems 86
- Solving Network Problems 91
- Solving Network Problems 85 93
- Solving memory problems 94
- Solving software problems 100
- Solving software problems 93 101
- 8 POST error messages 102
- 10 HP PC Hardware Diagnostics 114
- 11 System backup and recovery 116
- Creating recovery media 119
- System Restore 121
- System Recovery 122
- Recommended Applications 125
- A Battery replacement 126
- B Power Cord Set Requirements 128
- Country-Specific Requirements 129
- C Statement of Volatility 130
- D Specifications 132
- ERecycling 133
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