HP 280 G1 Specifications download pdf (Page 101)

Computer will not continue after HP logo screen displays.

Cause Solution

Windows from starting correctly. Windows Startup Repair is one

of the recovery tools in the System Recovery Options menu. You

can also create a system repair disc that contains the System

Recovery Options menu. If the problem is severe enough that

Startup Repair doesn't start on its own and you can't access the

System Recovery Options menu on your computer's hard disk,

you can get to the menu and start Startup Repair by using the

Windows installation disc or a system repair disc that you created

earlier.

In Windows 8.1, use Automatic Repair to fix problems that might

prevent Windows from starting correctly.

To access Automatic Repair:

1. Press the Windows logo + l to open the Settings charm.

2. Select Change PC Settings, select General, and then under

Advanced startup, click Restart now.

3. Select Troubleshoot, select Advanced options, and then

select Automatic Repair.

Windows starts Automatic Repair.

4. Select the account to use to begin Automatic Repair, and

type the password for the account.

Windows diagnoses the computer and attempts the repair

it.

“Illegal Operation has Occurred” error message is displayed.

Cause Solution

Software being used is not Microsoft-certified for your version of

Windows.

Verify that the software is certified by Microsoft for your version

of Windows (see program packaging for this information).

Configuration files are corrupt. If possible, save all data, close all programs, and restart the

computer.

Solving software problems 93

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HP 280 G1 Specifications Page 101