HP 280 G1 Specifications Page 106
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Control panel message Description Recommended action
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
1796-SATA Cabling Error One or more SATA devices are improperly
attached. For optimal performance, the SATA 0
and SATA 1 connectors must be used before
SATA 2 and SATA 3.
Ensure SATA connectors are used in ascending
order. For one device, use SATA 0. For two
devices, use SATA 0 and SATA 1. For three
devices, use SATA 0, SATA 1, and SATA 2.
2212-USB Key Provisioning failure writing to
device
USB device used for USB key provisioning will
not allow BIOS to update provision file
properly.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2217-ME Firmware Version request failure ME firmware is not properly responding to BIOS
query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2218-ME Firmware Version should be updated ME firmware must be updated to match current
functionality contained in the system BIOS.
1. Update to the latest ME firmware version.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version.
3. If the error still persists, replace the
system board.
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key has
been corrupted or is not a valid version for the
current ME firmware.
1. Recreate the provisioning file using third
party management console software.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3. If the error still persists, replace the
system board.
2220-USB Key Provisioning file has mismatch
version
Provisioning file contained on the USB key is
not a valid version for the current ME firmware.
1. Reboot the computer.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
98 Chapter 8 POST error messages
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product description 9
- 2 Product Features 12
- Front panel components 13
- Rear panel components 14
- Rear panel components 7 15
- Serial Number Location 16
- 3 Illustrated parts catalog 17
- Misc parts 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 24
- Service considerations 25
- Cables and connectors 26
- Hard Drives 26
- Lithium coin cell battery 26
- SATA hard drives 27
- SATA hard drive cables 27
- SMART ATA drives 27
- Cable management 28
- Preparation for disassembly 29
- Access panel 30
- Front bezel 31
- Optical drive bezel blank 32
- DDR3/DDR3L-SDRAM UDIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 35
- Drive positions 39
- Removing an optical drive 40
- Removing a hard drive 41
- Card reader 45
- Heat sink 47
- Processor 48
- 7. Remove the speaker 51
- Speaker 43 51
- Rear chassis fan 52
- Rear chassis fan 45 53
- Hood sensor 54
- Power supply 55
- System board 57
- System board callouts 58
- Computer Setup—File 61
- Computer Setup—Storage 62
- Computer Setup—Security 63
- Computer Setup—Power 66
- Computer Setup—Advanced 67
- Safety and comfort 70
- Helpful hints 71
- Solving general problems 72
- Solving general problems 65 73
- Solving general problems 67 75
- Solving power problems 76
- Solving hard drive problems 77
- Solving display problems 80
- Solving display problems 73 81
- Solving display problems 75 83
- Solving audio problems 84
- Solving audio problems 77 85
- Solving printer problems 86
- Solving Network Problems 91
- Solving Network Problems 85 93
- Solving memory problems 94
- Solving software problems 100
- Solving software problems 93 101
- 8 POST error messages 102
- 10 HP PC Hardware Diagnostics 114
- 11 System backup and recovery 116
- Creating recovery media 119
- System Restore 121
- System Recovery 122
- Recommended Applications 125
- A Battery replacement 126
- B Power Cord Set Requirements 128
- Country-Specific Requirements 129
- C Statement of Volatility 130
- D Specifications 132
- ERecycling 133
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