HP ZBook 17 G3 Mobile Workstation (ENERGY STAR) User Manual download pdf (Page 193)

1. If possible, back up all personal les.

2. If possible, check for the presence of the Windows partition.

To check for the Windows partition, select Start > Computer.

NOTE: If the Windows partition is not listed, you must recover your operating system and programs

using the Windows 7 operating system DVD and the Driver Recovery media. For additional information,

see Using Windows 7 operating system media on page 179.

3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating

system loads.

4. Select Startup Repair.

5. Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, select Start > Help

and Support.

Using f11 recovery tools (select models only)

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All les that you

have created and any software that you have installed on the computer are permanently removed. The f11

recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.

Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal les.

2. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click

Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs

using the Windows 7 operating system media and the Driver Recovery media. For additional information,

see Using Windows 7 operating system media on page 179.

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC

key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5. Follow the on-screen instructions.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select

models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the

operating system.

To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to

http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/

wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the

Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats

the hard drive. All les that you have created and any software that you have installed on the computer are

permanently removed. When reformatting is complete, the recovery process helps you restore the operating

system, as well as drivers, software, and utilities.

Performing a system recovery 179

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HP ZBook 17 G3 Mobile Workstation (ENERGY STAR) User Manual Page 193