HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) User Manual download pdf (Page 105)

13 Support

Contacting support

If the information provided in this user guide or HP Support Assistant does not address your questions, you

can contact support. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●

Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●

Find support telephone numbers.

●

Locate an HP service center.

ENWW Contacting support 95

1 2 ... 100 101 102 103 104 105 106 107 108 109 110 ... 119 120

User Guide 1
Safety warning notice 3
Table of contents 5
1Welcome 11
Finding information 12
ENWW Finding information 3 13
4 Chapter 1 Welcome ENWW 14
ENWW Right 5 15
ENWW Left 7 17
Component Description 18
TouchPad 20
ENWW Top 11 21
ENWW Top 13 23
ENWW Bottom 15 25
ENWW Rear 17 27
3 Connecting to a network 29
Using a WLAN 30
Setting up a WLAN 31
Configuring a wireless router 31
Protecting your WLAN 31
Connecting to a WLAN 32
Inserting and removing a SIM 33
Connecting to a wired network 34
Using pointing devices 37
Scrolling 39
2-finger pinch zoom 39
2-finger click 40
Rotating (select models only) 40
Flicking (select models only) 41
Using the keyboard 43
Using keypads 44
5Multimedia 45
Connecting headphones 46
Connecting a microphone 46
Webcam (select models only) 47
6 Power management 53
Setting power options 54
Using battery power 55
Using Battery Check 57
Managing low battery levels 57
Conserving battery power 59
Using external AC power 60
7 External cards and devices 63
Configuring an ExpressCard 64
Inserting an ExpressCard 65
Removing an ExpressCard 66
Using a USB device 67
Connecting a USB device 68
Removing a USB device 68
Handling drives 71
Using hard drives 71
Removing the service door 72
Replacing the service door 72
Removing the hard drive 73
Installing a hard drive 74
Using Disk Defragmenter 75
Using Disk Cleanup 75
9Security 77
Using passwords 78
Setting a DriveLock password 81
Entering a DriveLock password 82
Changing a DriveLock password 82
Removing DriveLock protection 82
Using antivirus software 84
Using firewall software 84
10 Maintenance 87
Cleaning your computer 89
Updating programs and drivers 90
11 Backup and recovery 93
Using f11 recovery tools 94
Using HP Software Setup 96
Using Computer Setup 97
Updating the BIOS 99
Using MultiBoot 100
Using HP Sure Start 104
13 Support 105
Component 106
(1) Serial number 106
(2) Product number 106
(3) Warranty period 106
A Traveling with the computer 109
B Troubleshooting 111
A disc does not play 113
C Electrostatic discharge 115

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HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) User Manual Page 105

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