HP ZBook 15 G2 Base Model Mobile Workstation User Manual

User Guide

13 Support ...

14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international

A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment s

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support.To access Help

change these and other power settings, right-click the Battery icon on the Windows desktop inthe notification area, at the far right of the taskbar, a

The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa

NOTE: When using both displays, the DVD image will not appear on any display designated asthe secondary display.When an external display is connected

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexSymbols/Numerics2-finger click TouchPad gestures272-finger pinch zoom TouchPadgesture 26AAC adapter, testing 44AC adapter/battery light 15, 16acc

inserting 49removing 50removing insert 49ExpressCard slot 6external AC power, using 44external devices 52external drive 53external monitor port 4, 34F

microphone mute light,identifying 9Microsoft Certificate of Authenticitylabel 89mouse, externalsetting preferences 24MultiStream Transport technology,

1WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out ofyour smart investment:●Connect to the Inter

troubleshootingdisc burning 95disc play 94troubleshooting, external display94turning off the computer 38Uunresponsive system 38USB 3.0 charging (power

Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product det

Resources For information aboutIMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP

2 Getting to know your computerRightComponent Description(1) Memory card reader Reads optional memory cards that store, manage, share,or access info

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

Component Description(7) Smart card reader Supports optional smart cards.(8)ExpressCard slot or smart card reader(depending on the configuration)Sup

DisplayComponent Description(1) WLAN antennas * Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) WWAN ante

TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2) Left pointing stick button Fu

LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Buttons, speakers, and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn

Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon t

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

BottomComponent Description(1)Battery release latch Releases the battery from the battery bay.(2) Battery bay Holds the battery.(3)SIM slot Supports

Component DescriptionNOTE: The computer fan starts up automatically tocool internal components and prevent overheating. Itis normal for the internal f

FrontComponent Description(1)Wireless light On: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or aBluetooth® d

Rear Component Description(1)USB 3.0 port Connects an optional USB device, such as akeyboard, mouse, external drive, printer, scanneror USB hub.NOTE:

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then clickthe power button next to the desired device.Using

●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access pointsthat can accommodate a large number of computers and acc

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protectyour network from unauthorized access

network service provider (called a mobile network operator), which in most cases is a cellular phonenetwork operator. Coverage for HP Mobile Broadband

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.NOTE: The SIM in your computer may look slightly

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network(PAN) of Bluetooth devices. For information about c

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad

Hot key combination Descriptionfn+f4 Switches the screen image among display devices connected to the system. For example, if amonitor is connected to

iv Safety warning notice

●When num lock is on, most keypad keys type numbers.●When num lock is off, most keypad keys function like the arrow, page up, or page down keys.When n

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software

NOTE: See Getting to know your computer on page 4 for information on what type of volumecontrols your computer has.Connecting headphonesYou can connec

Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use thewebcam to take a photo or recor

VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGAdisplay device such as an external VGA monitor

2. Connect the other end of the cable to the digital display device.3. Press fn+f4 to alternate the computer screen image between 4 display states:●PC

2. Connect the other end of the cable to the digital display device.3. Press fn+f4 to alternate the computer screen image between 4 display states.●PC

To set up multiple displays, follow these steps:1. Connect an external hub (purchased separately) into the DisplayPort (DP) on your computerusing a DP

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Initiating and e

Table of contents1 Welcome ...

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. S

1. Connect the AC adapter to the computer.NOTE: The computer must be connected to external power for Battery Check to work properly.2. Select Start &g

●AC adapter●Optional docking or expansion device●Optional power adapter purchased as an accessory from HPResolving a low battery level when no power s

3. Pivot the battery up (2), and then remove the battery from the computer (3).Conserving battery power●Select low power-use settings through Power Op

Replacing a user-replaceable battery (select models only)Battery Check notifies you to replace the battery when an internal cell is not charging prope

3. Connect the AC adapter to the computer, and then plug it into an AC outlet.4. Turn on the computer.●If the power lights turn on, the AC adapter is

Using dual graphics (select models only)If your system is equipped with dual graphics (two or more added Graphics Processing Units(GPUs)), you can ena

7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using ExpressCards (

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external memory cards, do not insert a PCCard into an ExpressCard slot.CAUTION:

4 Navigating using the keyboard, touch gestures and pointing devices ... 24Using pointing de

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

1. Remove the battery (see Removing a battery on page 42).2. With the battery bay toward you, slide the service door release latch (1) to the left, re

4. With the battery bay toward you, slide the service door release latch to the left (3), and if youchoose to, insert and tighten the optional screw (

7. Lift the hard drive (3), and then pull the hard drive out of the hard drive bay.Installing a hard driveNOTE: Your computer may look slightly differ

3. Tighten the hard drive screws (3).4. Replace the service door (see Replacing the service door on page 55).5. Insert the battery (see Inserting a ba

To run Disk Defragmenter:1. Connect the computer to AC power.2. Select Start > All Programs > Accessories > System Tools > Disk Defragment

Initiating and exiting Sleep ... 39Initiating and exiting Hibernation ...

guides, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwidesupport, go to http://welcome.hp.com/country/us/en/wwcon

9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS)

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only byentering either the user password or the master password

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th

8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen

6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo

For more information about computer viruses, type viruses in the Search box in Help and Support.Using firewall softwareFirewalls are designed to preve

Using the docking connector (select models only) ... 538 Drives ...

NOTE: The security cable slot on your computer may look slightly different from the illustration inthis section. See Getting to know your computer on

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute

technology available. For example, older graphics components might not work well with the mostrecent gaming software. Without the latest driver, you w

11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve itif you ever need to. These too

well as select drivers and applications if the hard drive becomes corrupted. HP Recovery DiscCreator can create two kinds of recovery DVDs:●Windows 7

To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on file size and the speed of thecompute

1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select

10 Maintenance ...

To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Res

12 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

1. Select Start > Computer.2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive pa

3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then pressenter.4. To move the device up in the boot order, use a

●To specify a boot device from the Express Boot menu, select your preference within the allottedtime, and then press enter.●To prevent the computer fr

3. In the text box, enter the product name, and then click Go.– or –Click Find Now to let HP automatically detect your product.4. Select your computer

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp