Hp XB3000 User Manual

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Maintenance and Service
Guide
HP xb3000 Notebook Expansion Base
Document Part Number: 416285- 002
July 2007
This guide is a troubleshooting reference used for maintaining a
nd servicing the HP xb3000 Notebook Expansion Base. It
provides comprehensive information on identifying expansion
base features, components, and spare parts; troubleshooting
problems; and performing disassembly procedures.
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Summary of Contents

Page 1 - Maintenance and Service

Maintenance and Service GuideHP xb3000 Notebook Expansion BaseDocument Part Number: 416285- 002July 2007This guide is a troubleshooting reference used

Page 2 - First Edition: July 2006

1–6 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the expansion base are shown below and described in T

Page 3 - Contents

Product DescriptionMaintenance and Service Guide 1–7The external component on the left side of the expansion base is shown below and described in Tabl

Page 4

1–8 Maintenance and Service GuideProduct DescriptionThe expansion base rear panel components are shown below and described in Table 1-4.Rear Panel Com

Page 5

Product DescriptionMaintenance and Service Guide 1–95 Composite video jack Connects an optional composite video device.6 S/PDIF (Sony/Philips Digital

Page 6

1–10 Maintenance and Service GuideProduct Description1. 3 W i r e l e s s A c c e s s o r i e s (Select Models Only)On select models, the wireless c

Page 7 - 1.1 Fe a tu r e s

Product DescriptionMaintenance and Service Guide 1–111. 4 D e s i g n O ve r v i ewThis section presents a design overview of key parts and features

Page 8 - 1.2 External Components

1–12 Maintenance and Service GuideProduct Description1. 5 U s i n g t h e E x p a n s i o n B a s eAdjusting the Expansion BaseThe expansion base m

Page 9

Product DescriptionMaintenance and Service Guide 1–13To lower the expansion base:1. Pull out the handles on each side of the expansion base 1.2. Grasp

Page 10 - Right-Side Components

1–14 Maintenance and Service GuideProduct DescriptionConnecting to AC PowerÅWARNING: To reduce the risk of electric shock or damage to your equipment:

Page 11 - Left-Side Component

Product DescriptionMaintenance and Service Guide 1–151. Connect the computer AC adapter to the power connector on the expansion base 1.2. Connect the

Page 12 - Rear Panel Components

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

Page 13 - (Continued)

1–16 Maintenance and Service GuideProduct DescriptionConnecting the ComputerThis section applies to the following computers: HP Pavilion dv9000 Noteb

Page 14 - (Select Models Only)

Product DescriptionMaintenance and Service Guide 1–173. Slide the computer into the expansion base with the keyboard facing you.Sliding the Computer i

Page 15 - Product Description

1–18 Maintenance and Service GuideProduct Description4. Move the expansion cable to either side of the expansion base, depending on where the expansio

Page 16 - Adjusting the Expansion Base

Product DescriptionMaintenance and Service Guide 1–195. Press the buttons on the sides of the expansion cable 1.6. Connect the expansion cable to the

Page 17 - To lower the expansion base:

1–20 Maintenance and Service GuideProduct Description1.6 Using the HP Expansion Accessory AdapterThe following computers require use of the HP Expansi

Page 18 - Connecting to AC Power

Product DescriptionMaintenance and Service Guide 1–21To connect a computer using the HP Expansion Accessory Adapter:1. Connect the HP Expansion Access

Page 19

1–22 Maintenance and Service GuideProduct Description3. Connect the expansion cable to the HP Expansion Accessory Adapter.Connecting the Expansion Cab

Page 20 - Connecting the Computer

Product DescriptionMaintenance and Service Guide 1–231.7 Synchronizing Wireless Devices (Select Models Only)1. Press the connect button on the receive

Page 21

1–24 Maintenance and Service GuideProduct Description5. If you are also using the wireless mouse, press the connect button on the receiver again 1.6.

Page 22

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 23

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31

Page 24

2–2 Maintenance and Service GuideTroubleshooting2.2 Problems and SolutionsThe following tables list possible problems, the possible cause of each prob

Page 25

TroubleshootingMaintenance and Service Guide 2–3Table 2-2Undocking Problems and SolutionsProblem Possible Cause SolutionThe computer will not disconne

Page 26 - Adapter

2–4 Maintenance and Service GuideTroubleshootingTable 2-3External Device Problems and SolutionsProblem Possible Cause SolutionThe print driver was suc

Page 27

TroubleshootingMaintenance and Service Guide 2–5A new device is not recognized as part of the system. (Continued)The device cable or power cord is loo

Page 28

2–6 Maintenance and Service GuideTroubleshootingTable 2-4Optical Drive Problems and SolutionsProblem Possible Cause SolutionThe system cannot read the

Page 29 - Troubleshooting

TroubleshootingMaintenance and Service Guide 2–7Getting More Information For comprehensive information about your computer, as well as governmental a

Page 30 - 2.2 Problems and Solutions

2–8 Maintenance and Service GuideTroubleshooting

Page 31 - Table 2-2

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 32 - Table 2-3

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Expansion Base Major ComponentsHP Notebook Expansion Base Major Components

Page 33

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Expansion Base Major ComponentsItem DescriptionSpare Part Number1 HP x

Page 34 - Table 2-5

iv Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 35 - Customer Care

3–4 Maintenance and Service GuideIllustrated Parts Catalog3.3 Wireless ComponentsWireless ComponentsTable 3-2Spare Parts: Wireless ComponentsItem Desc

Page 36

Illustrated Parts CatalogMaintenance and Service Guide 3–53.4 Hard Drive ComponentsHP Notebook Expansion Base Hard Drive ComponentsTable 3-3Spare Part

Page 37 - Illustrated Parts Catalog

3–6 Maintenance and Service GuideIllustrated Parts Catalog3.5 Sequential Part Number ListingTable 3-4Spare Parts: Sequential Part Number ListingSpare

Page 38 - Major Components

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 39 - Table 3-1

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 40 - 3.3 Wireless Components

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 41 - 3.4 Hard Drive Components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 42 - Table 3-4

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Page 43 - Preliminaries

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Page 44 - 4.2 Service Considerations

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 45 - Removable Drives

Maintenance and Service Guide 1–11Product DescriptionThe HP xb3000 Notebook Expansion Base provides an efficient, less-cluttered work environment, imp

Page 46

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Page 47 - Precautions

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 7 scr

Page 48 - 4.6 Workstation Precautions

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the expansion base serial number to HP when requesting info

Page 49 - 4.7 Grounding Equipment and

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 50

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Installing an Optional Hard DriveYou can install an optional hard drive into th

Page 51 - Procedures

Removal and Replacement ProceduresMaintenance and Service Guide 5–51. Remove the Phillips PM2.5×7.0 screw 1 that secures the hard drive carrier to the

Page 52 - 5.1 Serial Number

5–6 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Phillips PM2.5×5.0 screws 1 that secure the hard drive carrier re

Page 53 - Section Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. With the hard drive connectors toward you, insert the hard drive 1 into the hard

Page 54 - Hard Drive Components

5–8 Maintenance and Service GuideRemoval and Replacement Procedures7. Connect the hard drive data cable 1 and the hard drive power cable 2 to the appr

Page 55

Removal and Replacement ProceduresMaintenance and Service Guide 5–98. Insert the hard drive carrier 1 into the expansion base hard drive bay.9. Instal

Page 56

1–2 Maintenance and Service GuideProduct DescriptionThe HP xb3000 Notebook Expansion Base is compatible with the following platforms: HP Pavilion dv9

Page 57

5–10 Maintenance and Service GuideRemoval and Replacement Procedures10. Connect the hard drive power adapter 1 to the hard drive power connector on th

Page 58

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Expansion BaseDimensionsLengthW

Page 59

6–2 Maintenance and Service GuideSpecificationsTable 6-2Hard Drive - 300-GB*Dimensions Logical geometryHeightWidthWeight25.4 mm89 mm499 gCylindersHead

Page 60

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used on the expansion bas

Page 61 - Specifications

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationTable A-1Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBlac

Page 62 - Hard Drive - 300-GB*

Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×5.0 Screw LocationsTable A-2Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSil

Page 63 - Screw Listing

A–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×4.0 Screw LocationsTable A-3Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Page 64 - Phillips PM2.5×7.0 Screw

Maintenance and Service Guide B–1BConnector Pin AssignmentsTable B-1Audio-In (Microphone) JackPin Signal Pin Signal1 Audio signal in 3 Ground2 Audio s

Page 65 - Phillips PM2.5×5.0 Screw

B–2 Maintenance and Service GuideConnector Pin AssignmentsTable B-2Audio-Out (Headphone) JackPin Signal Pin Signal1 Audio out, left channel 3 Ground2

Page 66 - Phillips PM3.0×4.0 Screw

Connector Pin AssignmentsMaintenance and Service Guide B–3Table B-3External Monitor PortPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Gr

Page 67 - Connector Pin Assignments

Product DescriptionMaintenance and Service Guide 1–31.1 Fe a tu r e s Adjustable height External AC adapter (charges docked computer) Support for d

Page 68 - Audio-Out (Headphone) Jack

B–4 Maintenance and Service GuideConnector Pin AssignmentsTable B-4RJ-45 (Network) JackPin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receiv

Page 69 - External Monitor Port

Connector Pin AssignmentsMaintenance and Service Guide B–5Table B-5S-Video-Out JackPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-G

Page 70 - RJ-45 (Network) Jack

B–6 Maintenance and Service GuideConnector Pin AssignmentsTable B-6Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Page 71 - S-Video-Out Jack

Maintenance and Service Guide C–1CPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the expansion base permits it t

Page 72 - Universal Serial Bus

C–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Page 73 - Power Cord Set Requirements

Power Cord Set RequirementsMaintenance and Service Guide C–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Page 74 - General Requirements

C–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Page 75 - Country-Specific Requirements

Maintenance and Service Guide Index–1IndexAaudio-in jacklocation 1–6pin assignments B–1audio-out jacklocation 1–6pin assignments B–2Bbatteries, illust

Page 76

Index–2 Maintenance and Service GuideIndexFfeatures 1–3front components 1–4Ggrounding equipment and methods 4–7Hhard driveinstallation 5–7precautions

Page 77

IndexMaintenance and Service Guide Index–3Rrear panel components 1–8receiverillustrated 1–10spare part number 3–4, 3–6removalpreliminaries 4–1procedur

Page 78

1–4 Maintenance and Service GuideProduct Description1.2 External ComponentsThe external components on the front panel of the expansion base are shown

Page 79

Product DescriptionMaintenance and Service Guide 1–53 Power light On: The expansion base is connected to AC power.4 Mute button Mutes and restores exp

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