Hp ze2300 User Manual

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Maintenance and Service
Guide
HP Pavilion ze2300 Notebook PC
Compaq Presario M2300 Notebook PC
Document Part Number: 383111-002
November 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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1 2 ... 239

Summary of Contents

Page 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion ze2300 Notebook PCCompaq Presario M2300 Notebook PCDocument Part Number: 383111-002November 2005This guide is

Page 2

1–4 Maintenance and Service GuideProduct Description Connectors:❏ External monitor port❏ Universal Serial Bus (USB) v. 2.0 (up to 3 ports)❏ RJ-11 (mo

Page 3 - Contents

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Page 4 - 3 Illustrated Parts Catalog

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 66 screws, in 8

Page 5

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Page 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 7

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description # of Screws Removed5.12 Display Assembly HP Pavilion ze2300 = 4

Page 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Page 9

5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery release latch 1 to the left. (The front edge of the b

Page 10 - 1.2 Resetting the Computer

Removal and Replacement ProceduresMaintenance and Service Guide 5–71. Position the computer with the rear panel toward you.2. Loosen the two PM2.0×5.0

Page 11 - 1.3 Power Management

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Grasp the mylar tab 1 and lift the hard drive until it disconnects from the comp

Page 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard

Page 13 - HP Pavilion ze2300

Product DescriptionMaintenance and Service Guide 1–53. Wait approximately 5 minutes.4. Replace the RTC battery and reassemble the computer.5. Connect

Page 14 - Product Description

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are a

Page 15 - Compaq Presario M2300

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Optical Drive1. Prepare the computer for disassembly (Section 5.3).Optical Dri

Page 16

5–12 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the computer.3.

Page 17 - Right-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

Page 18 - Table 1-4

5–14 Maintenance and Service GuideRemoval and Replacement Procedures2. Position the computer with the rear panel toward you.3. Loosen the two PM2.0×5.

Page 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Spread the retaining tabs 1 on each side of the memory module socket to release

Page 20

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Page 21 - Left-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–174. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI compartment cover to the

Page 22

5–18 Maintenance and Service GuideRemoval and Replacement Procedures✎Before disconnecting the cables, make note of which wireless antenna cable is att

Page 23 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Keyboard Cover1. Prepare the computer for disassembly (Section 5.3).2. Turn th

Page 24 - Rear Panel Components

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the HP Pavilion ze2300 computer are

Page 25

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.0×8.0 screws that secure the keyboard cover to the computer.

Page 26

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer display-side up with the front panel toward you.5. Open the c

Page 27 - Keyboard Components

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 LED Board1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Page 28

Removal and Replacement ProceduresMaintenance and Service Guide 5–233. Release the zero insertion force (ZIF) connector to which the keyboard cable is

Page 29 - Table 1-10

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the k

Page 30 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the four PM2.0×3.0 screws that secure the keyboard to the computer.Remov

Page 31

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the rear edge of the keyboard and swing it toward you until it rests on th

Page 32 - Table 1-12

Removal and Replacement ProceduresMaintenance and Service Guide 5–275. Release the ZIF connector 1 to which the keyboard cable is connected and discon

Page 33

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Page 34 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–292. Turn the computer upside down with the front panel toward you.3. Disconnect the

Page 35

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsHP Pavilion ze2300Item Component Function1 Speakers (2) Produce stereo so

Page 36 - Table 1-14

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with the front toward you.6. Open the display

Page 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–31ÄCAUTION: Support the display assembly when removing the following screws. Failure

Page 38 - 1.5 Design Overview

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Page 39 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.13 Base Enclosure1. Prepare the computer for disassembly (Section 5.3) and remov

Page 40 - Computer Setup Defaults

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 3 through 5 apply only to HP Pavilion ze2300 models. See steps 6 through 8

Page 41 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–354. Turn the computer upside down with the front panel toward you.5. Remove the fol

Page 42 - Security Menu

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 6 through 8 apply only to Compaq Presario M2300 models.6. Remove the six PM

Page 43 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–377. Turn the computer upside down with the front panel toward you.8. Remove the thr

Page 44 - Advanced Menu

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 9 and 10 apply to both HP Pavilion ze2300 and Compaq Presario M2300 models.

Page 45 - Table 2-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.14 RTC Battery✎The RTC battery is spared with the system board spare part kits.

Page 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the front of the Compaq Presario M2300 computer are shown below and des

Page 47

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the RTC battery from the socket on the system board.Removing the RTC Bat

Page 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.15 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Page 49

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable 1 from the system board.3. Lift the speaker 2 stra

Page 50

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.16 Heat Sink1. Prepare the computer for disassembly (Section 5.3) and remove the

Page 51

5–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the fan cable 1 from the system board.3. Remove the three PM2.0×4.0

Page 52

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.17 Fan1. Prepare the computer for disassembly (Section 5.3) and remove the follo

Page 53

5–46 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink.4. Remov

Page 54 - (if applicable)

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.18 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Page 55

5–48 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the processor locking screw 1 one-quarter turn counterclockwise until you

Page 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.19 Battery Connector Board1. Prepare the computer for disassembly (Section 5.3)

Page 57

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Front ComponentsCompaq Presario M2300Item Component Function1 Speakers (2) Produce stereo

Page 58

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the PM2.0×4.0 screw that secures the battery connector board to the top

Page 59 - ■ System board

Removal and Replacement ProceduresMaintenance and Service Guide 5–514. Turn the top cover upside down with the front panel toward you.5. Remove the PM

Page 60

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Power Connector Board1. Prepare the computer for disassembly (Section 5.3) an

Page 61

Removal and Replacement ProceduresMaintenance and Service Guide 5–532. Remove the two PM2.0×4.0 screws 1 that secure the power connector board to the

Page 62 - ■ Internal speakers

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.21 USB/S-Video Controller Board✎This section applies only to full-featured model

Page 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Remove the PM2.0×4.0 screw 1 that secures the USB/S-Video controller board to t

Page 64

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Bluetooth Module✎This section applies only to full-featured models.1. Prepare

Page 65

Removal and Replacement ProceduresMaintenance and Service Guide 5–573. Remove the two PM1.5×3.5 screws 1 that secure the Bluetooth module to the USB/S

Page 66 - Connection

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.23 System Board✎All system board spares kits include a disk cell RTC battery.✎Wh

Page 67 - Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–591. Prepare the computer for disassembly (Section 5.3) and remove the following com

Page 68 - 3.2 Computer Major Components

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the HP Pavilion ze2300 computer are shown below and

Page 69 - Table 3-1

5–60 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 to which the TouchPad cable is connected and discon

Page 70

Removal and Replacement ProceduresMaintenance and Service Guide 5–614. Turn the top cover upside down with the front toward you.✎Step 5 applies only t

Page 71

5–62 Maintenance and Service GuideRemoval and Replacement Procedures✎Step 6 applies only to Compaq Presario M2300 models.6. Remove the four PM2.0×4.0

Page 72

Removal and Replacement ProceduresMaintenance and Service Guide 5–637. Flex the left edge of the top cover 1 out until the 1394 connector 2 disengages

Page 73

5–64 Maintenance and Service GuideRemoval and Replacement Procedures10. Slide the system board to the left at an angle and remove it.Removing the Syst

Page 74

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHP Pavilion z

Page 75

6–2 Maintenance and Service GuideSpecificationsTemperatureOperatingNonoperating10°C to 35°C-20°C to 60°C50°F to 95°F-4°F to 140°FRelative humidity (no

Page 76

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, XGA, DisplayDimensionsHeightWidthDiagonal22.9 cm30.0 cm38.1 cm9.0 in11.8 in15.0 inN

Page 77

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm102 g9.5 m

Page 78

SpecificationsMaintenance and Service Guide 6–5Table 6-4Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

Page 79

Product DescriptionMaintenance and Service Guide 1–11Table 1-3Right-Side ComponentsHP Pavilion ze2300Item Component Function1 USB ports (1 or 2 depend

Page 80 - Miscellaneous Plastics Kit

6–6 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW/R and CD-RW Dual Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

Page 81 - Spare Part Number Information

SpecificationsMaintenance and Service Guide 6–7Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Page 82 - 3.4 Mass Storage Devices

6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Page 83 - Mass Storage Devices

SpecificationsMaintenance and Service Guide 6–9Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Page 84 - Spare Part Information

6–10 Maintenance and Service GuideSpecificationsTable 6-78X DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD

Page 85

SpecificationsMaintenance and Service Guide 6–11Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke< 100 ms< 175 ms< 125 ms<

Page 86 - Table 3-5

6–12 Maintenance and Service GuideSpecificationsTable 6-8System DMAHardware DMA System FunctionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicab

Page 87

SpecificationsMaintenance and Service Guide 6–13Table 6-9System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Quick Launch buttonsIRQ2 C

Page 88

6–14 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ12 Synaptics PS/2 port pointing deviceIRQ13 Numeric data processorIRQ14

Page 89

SpecificationsMaintenance and Service Guide 6–15Table 6-10System I/O AddressesI/O Address (hex) System Function (shipping configuration)0x00000000-0x0

Page 90

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the Compaq Presario M2300 computer are shown below a

Page 91

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0x000001F0-0x000001F7 Primary IDE Channel0x0

Page 92

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)0x00000C6F-0x00000C6F System board resources

Page 93 - Preliminaries

6–18 Maintenance and Service GuideSpecificationsTable 6-11System Memory MapMemory Map Address (hex) System Function (shipping configuration)0xD4100000

Page 94 - 4.2 Service Considerations

SpecificationsMaintenance and Service Guide 6–19Memory Map Address (hex) System Function (shipping configuration)0xD4208000-0xD42087FF Texas Instrumen

Page 95 - Removable Drives

6–20 Maintenance and Service GuideSpecificationsMemory Map Address (hex) System Function (shipping configuration)0xD4209400-0xD42094FF Realtek RTL8139

Page 96

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Page 97 - Precautions

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Page 98 - 4.7 Grounding Equipment and

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-3S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Page 99

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Page 100

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Page 101 - Procedures

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Right-Side ComponentsCompaq Presario M2300Item Component Function1 USB ports (1 or 2 dep

Page 102 - 5.1 Serial Number

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Page 103 - Disassembly Sequence Chart

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Page 104 - (Continued)

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Page 105 - Disassembly

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Page 106 - 5.4 Hard Drive

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Page 107 - Removing the Hard Drive Cover

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Page 108 - Removing the Hard Drive

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 109

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Page 110 - 5.5 Computer Feet

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×7.0 Screw LocationTable C-3Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthBlac

Page 111 - 5.6 Optical Drive

Screw ListingMaintenance and Service Guide C–5Phillips PM2.0×7.0 Screw LocationsTable C-3Phillips PM2.0×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 112 - Removing the Optical Drive

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Page 113 - 5.7 Memory Module

1–14 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the HP Pavilion ze2300 computer are shown below and d

Page 114

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.0×7.0 Screw LocationsTable C-3Phillips PM2.0×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 115 - Removing the Memory Module

Screw ListingMaintenance and Service Guide C–7Phillips PM2.0×8.0 Screw LocationsTable C-4Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 116

C–8 Maintenance and Service GuideScrew Listing2Phillips PM2.0×8.0 Screw LocationsTable C-4Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length Thread

Page 117

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×8.0 Screw LocationsTable C-4Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadH

Page 118

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Screw LocationsTable C-4Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length Thread

Page 119 - 5.9 Keyboard Cover

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0×8.0 Screw LocationsTable C-4Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length Thread

Page 120

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthSi

Page 121 - Removing the Keyboard Cover

Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 122 - 5.10 LED Board

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 123 - Removing the LED Board

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×4.0 Screw LocationTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Page 124 - 5.11 Keyboard

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Left-Side Components HP Pavilion ze2300Item Component Function1 Power connector Connects

Page 125 - Removing the Keyboard Screws

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 126 - Releasing the Keyboard

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 127 - 6. Remove the keyboard

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 128 - 5.12 Display Assembly

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×4.0 Screw LocationTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Page 129

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 130 - 6. Open the display

Screw ListingMaintenance and Service Guide C–21Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 131

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-6Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 132

Screw ListingMaintenance and Service Guide C–23Phillips PM2.0×16.0 Screw LocationsTable C-7Phillips PM2.0×16.0 ScrewColor Qty. Length ThreadHead Width

Page 133 - 5.13 Base Enclosure

C–24 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.5 Screw LocationsTable C-8Phillips PM1.5×3.5 ScrewColor Qty. Length ThreadHead WidthSi

Page 134

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 135

1–16 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the Compaq Presario M2300 computer are shown below an

Page 136

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Page 137

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Page 138 - Removing the Base Enclosure

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Page 139 - 5.14 RTC Battery

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all LCD panel cables 1 from the display inverter and remove the inverter 2.R

Page 140 - Removing the RTC Battery

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Page 141 - 5.15 Speaker Assembly

Display Component RecyclingMaintenance and Service Guide D–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

Page 142 - Removing the Speaker Assembly

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Page 143 - 5.16 Heat Sink

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

Page 144 - 4. Remove the heat sink 3

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Page 145 - 5.17 Fan

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

Page 146 - 4. Remove the fan 2

Product DescriptionMaintenance and Service Guide 1–17Table 1-6Left-Side Components Compaq Presario M2300Item Component Function1 Power connector Conne

Page 147 - 5.18 Processor

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 148 - Removing the Processor

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Page 149 - 5.19 Battery Connector Board

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Page 150

Maintenance and Service Guide Index–1Index1394 port 1–11, 1–136-in-1 Digital Media Slot 1–116-in-1 Digital Media Slot light 1–11, 1–256-in-1 Memory Re

Page 151

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–28, 1–30front 1–6, 1–8keyboard 1–20, 1–22left-side 1–14, 1–16rear 1–16, 1–18, 1–19right-s

Page 152 - 5.20 Power Connector Board

IndexMaintenance and Service Guide Index–3DVD-ROM driveOS loading problems 2–22precautions 4–3removal 5–11spare part number 3–13, 3–17, 3–23, 5–11spec

Page 153

Index–4 Maintenance and Service GuideIndexheat sinkremoval 5–43spare part number 3–7, 3–26, 5–43hinge cover, spare part numbers 3–3, 3–24, 5–28II/O ad

Page 154

IndexMaintenance and Service Guide Index–5modem jacklocation 1–15, 1–17pin assignments A–5modem, troubleshooting 2–28monitor portlocation 1–15, 1–17pi

Page 155

Index–6 Maintenance and Service GuideIndexremoval/replacementpreliminaries 4–1procedures 5–1right-side components 1–10, 1–12RJ-11 jacklocation 1–15, 1

Page 156 - 5.22 Bluetooth Module

IndexMaintenance and Service Guide Index–7nonfunctioning device 2–16, 2–25OS loading 2–17overview 2–1pointing device 2–27power 2–10video 2–14UUniversa

Page 157 - Removing the Bluetooth Module

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the HP Pavilion ze2300 computer are shown below and

Page 158 - 5.23 System Board

Product DescriptionMaintenance and Service Guide 1–19The external components on the rear panel of the Compaq Presario M2300 computer are shown below a

Page 159

1–20 Maintenance and Service GuideProduct DescriptionThe computer keyboard components on the HP Pavilion ze2300 computer are shown below and described

Page 160

Product DescriptionMaintenance and Service Guide 1–21Table 1-9Keyboard Components HP Pavilion ze2300Item Component Function1 Function keys (12) Perfor

Page 161

1–22 Maintenance and Service GuideProduct DescriptionThe computer keyboard components on the Compaq Presario M2300 computer are shown below and descri

Page 162

Product DescriptionMaintenance and Service Guide 1–23Table 1-10Keyboard Components Compaq Presario M2300Item Component Function1 Function keys (12) Pe

Page 163 - Releasing the System Board

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Page 164 - Removing the System Board

1–24 Maintenance and Service GuideProduct DescriptionThe computer top components on the HP Pavilion ze2300 are shown below and described in Table 1-11

Page 165 - Specifications

Product DescriptionMaintenance and Service Guide 1–255 Power button When the computer is Off, press to turn on the computer. On, briefly press to in

Page 166

1–26 Maintenance and Service GuideProduct DescriptionThe top components on the Compaq Presario M2300 are shown below and described in Table 1-12.Top C

Page 167 - 15.0-inch, XGA, Display

Product DescriptionMaintenance and Service Guide 1–275 Wireless light (select models only)On: One or more optional internal wireless devices, such as

Page 168 - Hard Drives

1–28 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the HP Pavilion ze2300 are shown below and described in

Page 169 - Table 6-4

Product DescriptionMaintenance and Service Guide 1–294 Exhaust vents (4) Provide airflow to cool internal components.ÄTo prevent overheating, do not o

Page 170 - Table 6-5

1–30 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the Compaq Presario M2300 are shown below and described

Page 171

Product DescriptionMaintenance and Service Guide 1–314 Exhaust vents (4) Provide airflow to cool internal components.ÄTo prevent overheating, do not o

Page 172 - DVD/CD-RW Combo Drive

1–32 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Page 173

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 174 - 8X DVD-ROM Drive

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Page 175

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

Page 176 - System DMA

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Page 177 - System Interrupts

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

Page 178

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

Page 179 - System I/O Addresses

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

Page 180

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

Page 181

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

Page 182 - System Memory Map

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Page 183

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

Page 184

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Page 185 - Connector Pin Assignments

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 186 - RJ-45 (Network)

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Page 187 - S-Video-Out

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Page 188 - External Monitor

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Page 189 - RJ-11 (Modem)

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Page 190 - Audio-Out (Headphone)

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

Page 191 - Power Cord Set Requirements

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Page 192 - General Requirements

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunction-ing Device.”YDoneNOS

Page 193 - Country-Specific Requirements

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Oper-ating System disc (if applicable).

Page 194

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Page 195 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

Page 196 - Phillips PM2.0×5.0 Screw

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component Rec

Page 197 - Phillips PM2.5×4.0 Screw

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Page 198 - Phillips PM2.0×7.0 Screw

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Page 199 - (Continued)

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Page 200

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 201 - Phillips PM2.0×8.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating prop-erly.Ext

Page 202

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

Page 203

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Page 204

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 205

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components, HP Pavilion ze2300

Page 206 - Phillips PM2.0×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 207

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion ze2300 Notebook PC 1 and the Compaq Presario M2300 Notebook PC 2 offer advanced m

Page 208

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, Compaq Presario M2300

Page 209

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 210

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion ze2300

Page 211

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 212

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, Compaq Presario M2300

Page 213

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 214

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, HP Pavilion ze2300

Page 215

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Page 216 - Phillips PM2.0×3.0 Screw

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components, Compaq Presario M2300

Page 217 - Phillips PM2.0×16.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Page 218 - Phillips PM1.5×3.5 Screw

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

Page 219 - Display Component Recycling

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics KitMiscellaneous Plastics Kit

Page 220

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Miscellaneous Plastics KitSpare Part Number InformationItem DescriptionSpare Part

Page 221

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage Devices

Page 222 - Removing the Display Bezel

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Page 223 - Removing the Display Inverter

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous (Not Illustrated)Table 3-4Miscellaneous (not illustrated)Spare Part Infor

Page 224 - Removing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cords, for use in:Australia and New Zealand 373979-011Belgium, Europe, Finland, Franc

Page 225 - LCD panel

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.6 Sequential Part Number ListingTable 3-5Sequential Spare Part Number ListingSpare Part N

Page 226 - Removing the LCD Panel Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–21Spare Part Number Description373026-001 Mini PCI communications module, 802.11b/g Intel (fo

Page 227

3–22 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description380033-001 Processor, Intel Celeron M 360 (1.4-GHz) with 400-M

Page 228

Illustrated Parts CatalogMaintenance and Service Guide 3–23Spare Part Number Description381068-201 Keyboard for use on HP Pavilion ze2300 models in Br

Page 229 - Removing the Backlight Frame

Product DescriptionMaintenance and Service Guide 1–3 15.0-inch XGA (1024 × 768) TFT display with over 16.7 million colors 80-, 60-, or 40-GB high-ca

Page 230 - Removing the Backlight

3–24 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description382402-001 Screw Kit for use on HP Pavilion ze2300 models38240

Page 231 - Releasing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–25Spare Part Number Description390141-001 8X DVD±RW/R and CD-RW Dual Layer Combo Drive for us

Page 232 - 23. Remove the LCD panel

3–26 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description395143-001 Keyboard cover for use with HP Pavilion ze2300 mode

Page 233

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 234

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 235

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 236

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 237

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Page 238

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Page 239

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Other grounding equipment recommended for use in preventing electrostatic damage

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