Hp zt3000 User Manual

Maintenance and Service GuideHP Pavilion WidescreenNotebook zt3000HP Compaq Business Notebook nx7000Compaq Presario WidescreenNotebook PC X1000Documen

Product DescriptionMaintenance and Service Guide 1–5V P 150 W5 40 W Cb 25 HAsia Pacific DR259A UUFV P 140 W5 80 Y Cb 51 PLatin America DR205A ABMV P 1

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory expansion board to the socke

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the two antenna cables from the terminals on the Mini PCI communicat

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 RTC Battery✎The RTC battery and RTC battery cover are included in the Miscella

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.9 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front facing you.5. Open the notebook.

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Lift the rear edge of the keyboard, swing it up and forward 1, and rest it on t

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover✎The switch cover is included in the Miscellaneous Plastics Kits,

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.11 Speaker Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove

1–6 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nx7000 ModelsAll HP Compaq nx7000 models feature: TouchPad pointing device 8-

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Lift the left side of the speaker cover shield and swing it up and slightly to

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.12 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboa

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎Carefully clean any thermal grease residue from the heat sink 1 and processor sur

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–252. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn c

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–274. Remove the PM2.5×15.0 screw 1 that secures the display cable to the base enclos

5–28 Maintenance and Service GuideRemoval and Replacement Procedures6. Close the notebook and turn the notebook upside down, with the rear panel facin

Removal and Replacement ProceduresMaintenance and Service Guide 5–298. Turn the notebook right-side up with the front facing you.9. Open the display t

Product DescriptionMaintenance and Service Guide 1–7C P 160 W5 60 W Cb 51 PAsia PacificBrazilFrench CanadaDM945A UUF andDL855A UUFDL855A AC4DL855A ABC

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Top Cover✎When replacing the top cover, determine if a Bluetooth board is ins

Removal and Replacement ProceduresMaintenance and Service Guide 5–315. Remove the following screws:❏ Three PM2.5×9.5 screws 1 along the front edge of

5–32 Maintenance and Service GuideRemoval and Replacement Procedures6. Turn the notebook right-side up with the rear panel facing you.7. Release the Z

Removal and Replacement ProceduresMaintenance and Service Guide 5–339. If connected, disconnect the Bluetooth board cable 1 from the system board.10.

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. Position the notebook so the front faces forward.12. Remove the following scre

Removal and Replacement ProceduresMaintenance and Service Guide 5–3513. Lift the back edge of the top cover 1 and swing it forward to disengage it fro

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Bluetooth Board1. Prepare the notebook for disassembly (Section 5.3) and remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Disconnect the Bluetooth board cable 1 from the Bluetooth board.✎The Bluetooth

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.18 SD Card Slot Board and Cable1. Prepare the notebook for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 5–392. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

1–8 Maintenance and Service GuideProduct DescriptionC P 150 Y5 40 W Ci 51 PBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIsraelItalyThe

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.19 VGA Board and Shield1. Prepare the notebook for disassembly (Section 5.3) and

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield

5–42 Maintenance and Service GuideRemoval and Replacement Procedures6. The VGA shield thermal pad 1 and VGA board thermal pad 2 assist in cooling the

Removal and Replacement ProceduresMaintenance and Service Guide 5–43❏ Speaker cover (Section 5.11)❏ Display assembly (Section 5.15)❏ Top cover (Sectio

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.21 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the right side of the system board approximately1 inch 1. If necessary, fl

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide UXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Product DescriptionMaintenance and Service Guide 1–9C P 150 W5 60 W Cb 25 PPeople’s Republicof ChinaDS302P AB2 Taiwan DR746P AB0C P 150 W5 40 W Cb 51

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives80-GB 60-GB (5400- rpm)60-GB (4200- rpm)40-GBUser capacity per drive180-GB 60-GB 40

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeight .304 kg 0.67 lbPower supplyRated input voltageRated input currentRat

6–8 Maintenance and Service GuideSpecificationsTable 6-824X DVD/CD-RW DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD

SpecificationsMaintenance and Service Guide 6–9Table 6-924X CD-RW DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA

6–10 Maintenance and Service GuideSpecificationsTable 6-108X DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

6–12 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(defaul

SpecificationsMaintenance and Service Guide 6–13Table 6-13System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

1–10 Maintenance and Service GuideProduct DescriptionC P 140 W5 60 W Cb 51 HSweden DJ200S AK8C P 140 W5 60 W Cb 25 HAsia PacificAustralia/New ZealandH

6–14 Maintenance and Service GuideSpecificationsTable 6-14System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA co

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-OutPin Signal Pin Signal1 Audio out 2 Ground21Table A-7MicrophonePin Sig

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto Linefeed2 Data Bit 0 15 Error3 Data B

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Product DescriptionMaintenance and Service Guide 1–11C P 140 W5 40 W Ci 25 PBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIsraelDG704A U

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.5 Screw LocationsTable C-1Phillips PM2.5×9.5 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×9.5 Screw (Continued)Color Qty. Length ThreadH

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.5 Screw LocationsTable C-3Phillips PM2.5×3.5 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBla

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

1–12 Maintenance and Service GuideProduct DescriptionC P 140 W5 40 C Cb 25 PAsia Pacific DR850P UUF Korea DM937A AB1C P 140 W5 30 D Cb 25 HHong Kong D

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationsTable C-5Phillips PM2.5×15.0 ScrewColor Qty. Length ThreadHead Width

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Screw ListingMaintenance and Service Guide C–17Phillips PM2.5×3.0 Screw LocationTable C-6Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBla

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×9.0 Spring-Loaded Screw LocationsTable C-8Phillips PM2.0×9.0 Spring-Loaded ScrewColor Qt

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Compaq Presario X1000 ModelsAll Compaq Presario X1000 models feature: TouchPad pointing

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-9Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide Index–1Index1394 connector, location 1–29802.11b wireless LAN, spare part numbers 3–9, 5–11AAC adapterspare part number

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4connector pin assignmentsaudio line

IndexMaintenance and Service Guide Index–3Ggrounding equipment and methods 4–6Hhard driveOS loading problems 2–17removal 5–6spare part numbers 3–9, 3–

Index–4 Maintenance and Service GuideIndexMini PCI compartment coverillustrated 3–13location 1–35removal 5–11Miscellaneous Cable Kitcomponents 3–5, 3–

IndexMaintenance and Service Guide Index–5power, troubleshooting 2–9processorremoval 5–24spare part numbers 3–7, 5–24Rrear panel components 1–28remova

Index–6 Maintenance and Service GuideIndexsystem boardremoval 5–44spare part number 3–7, 5–44Tthermal padreplacement 5–22spare part number 3–7, 5–22to

1–14 Maintenance and Service GuideProduct DescriptionX1070 P 160 Y5 60 D Cb 25 HPeople’s Republicof ChinaDQ976A AB2X1074 P 160 Y5 60 D Ci 51 HHong Kon

© 2003 Hewlett-Packard Development Company, L.P.Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel®, Pentium®, and

Product DescriptionMaintenance and Service Guide 1–15X1085 P 150 Y5 80 W Cb 51 HHong Kong DR281A AB5X1056 P 150 Y5 60 Y Cb 25 HPeople’s Republicof Chi

1–16 Maintenance and Service GuideProduct DescriptionX1079 P 150 W5 60 W Cb 51 HTaiwan DR275A AB0X1044 P 150 W5 60 W Cb 51 HKorea DN605A AB1X1032 P 15

Product DescriptionMaintenance and Service Guide 1–17X1022 P 140 Y5 60 W Cb 25 HAsia Pacific DN583A UUFX1065 P 140 Y5 60 W Ci 25 HAsia Pacific DN626A

1–18 Maintenance and Service GuideProduct DescriptionX1057 P 140 W5 60 W Cb 25 HKorea DN618A AB1X1053 P 140 W5 60 W Cb 25 HPeople’s Republicof ChinaDN

Product DescriptionMaintenance and Service Guide 1–19X1105 P 140 W5 40 W Cb 25 HUnited Kingdom DP771E ABUX1077 P 140 W5 40 W Cb 25 HTaiwan DR273A AB0X

1–20 Maintenance and Service GuideProduct DescriptionX1038 P 130 W5 60 W Cb 51 HThailand DN599A AKLX1010 P 130 W5 60 W Cb 51 HUnited States DK571A ABA

Product DescriptionMaintenance and Service Guide 1–21X1034 P 130 W5 40 D Cb 25 HTaiwan DN595A AB0X1033 P 130 W5 40 D Cb 25 HAsia Pacific DN594A UUF Th

1–22 Maintenance and Service GuideProduct Description1.2 Features Mobile Intel Pentium 4 Processor-M 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processors wi

Product DescriptionMaintenance and Service Guide 1–23 JBL Pro speakers (HP Compaq nx7000 and Compaq Presario X1000 models only) Support for the foll

1–24 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Product DescriptionMaintenance and Service Guide 1–251.4 Power ManagementThe notebook comes with power management features that extend battery operati

1–26 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and left-side of the notebook are sho

Product DescriptionMaintenance and Service Guide 1–27Table 1-5Front and Left-Side ComponentsItem Component Function1 PC Card slot Supports an optional

1–28 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and right-side components are shown in the following illustration and des

Product DescriptionMaintenance and Service Guide 1–293 Security cable slot Attaches an optional security cable to the notebook.✎The purpose of securit

1–30 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown in the following illustration and described in Table 1

Product DescriptionMaintenance and Service Guide 1–31Table 1-7Keyboard ComponentsItem Component Function1 F1 through F12 function keysPerform system a

1–32 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown in the following illustration and described in Table 1-8.To

Product DescriptionMaintenance and Service Guide 1–333 Caps lock light On: Caps lock is on.4 Num lock light On: Num lock or the internal keypad is on.

1–34 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in the following illustration and

iv Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

Product DescriptionMaintenance and Service Guide 1–353 Docking connector Connects the notebook to an optional port replicator.4 Mini PCI compartment C

1–36 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 Ini

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.2—No Power, Part 11. Reseat the power cables in the port replicator and at the AC outlet.2

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2,No Power, Part 1.Visually check fordebris i

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3,No Power, Part 2.Reseat AC adapterin notebo

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4,No Power, Part 3.Reseat loosecomponents a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.6—No Video, Part 1ANStand-aloneor port replicator?No video.Replace the following one at a

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneAdjust externalmonit

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in port replicator and

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10,No O

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.DoneOS notlo

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loadingfrom Hard D

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion Widescreen Notebook zt3000,HP Compaq Business Notebook nx7000, andCompaq Presario

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.14—No Audio, Part 1No audio.NNotebook inport replicator(if applicable)?Internalaudio?Audi

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers.A

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.16—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.18—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.19—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components325388-002.book Page 2 Friday, Octob

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 through 1-4. Table 1-1HP Pavilion zt3000, HP Com

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number8

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components325388-002.bo

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 350130-001(contains parts w

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Product DescriptionMaintenance and Service Guide 1–3 Table 1-1HP Pavilion zt3000, HP Compaq nx7000,and Compaq Presario X1000Model Naming Convention (C

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 Miscellaneous Doors/Covers Kit ComponentsMiscellaneous Doors/Covers Kit ComponentsTable

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage DevicesMass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–153.7 MiscellaneousTable 3-6Miscellaneous (not illustrated)Spare Part InformationDescriptionS

3–16 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use with HP Compaq nx7000 and Compaq Presario X1000 notebooksAustraliaDenmar

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

1–4 Maintenance and Service GuideProduct DescriptionV P 160 Y5 60 W Ci 51 PKorea DR247A AB1V P 160 Y5 40 W Cb 25 HAsia Pacific DR254A UUF Taiwan DR256

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Metal tote boxes Electrostatic voltage levels and protective materialsTable 4

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 50 Phillips scre

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold 1 the battery release latch to the right. The front edge of the b

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Turn the notebook upside down,

Removal and Replacement ProceduresMaintenance and Service Guide 5–7ÄCAUTION: The hard drive cover should be removed only if it is damaged and must be

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads, and are include

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Memory Expansion Board1. Prepare the notebook for disassembly (Section 5.3).2.