Hp ze4200 User Manual

HP Pavilion ze5200 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC (c

3. 4. Note The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: • Press the LEFT and RIGHT arrow key

External Pointing Devices Disables the internal pointing devices when an external pointing device is connected. Auto Enables BIOS support for USB mou

4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3)

Figure 4-1. Exploded View 4-2 Replaceable Parts Service Manual

Table 4-1. Replaceable Parts Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 an

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N101

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1050v Ser

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100

Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100

Table 4-2. Accessory Replaceable Parts Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario

Table 4-3. Part Number Reference Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1010v Ser

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 210

5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password

Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce la

Table 5-1. LCD Guidelines Type of Imperfection Imperfections Not Allowed Electrical Imperfections: Bright dots (a) Dark dots (a) Mechanical Imperfec

Service Notes and Obsolete Parts Service notes containing important repair information for these products will be issued as needed. These notes are a

Part Number 319733-001 Printed in U.S.A. 01/03

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2500 Series Mo

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mo

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mo

Notebook Product * CPU ** Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Compaq Presario 2100 Series Mobile PC (continued)

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mo

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 1100 Series Mo

Table 1-2. Product Comparisons HP Pavilion ze5200 HP Pavilion ze4200 Processor* Pentium 4-D (2.0-, 2.4-, and 2.8-GHz) Pentium 4-M (1.8- and 2.0-G

© 2003 Hewlett-Packard Company Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Celeron, and

Compaq Evo Notebook N1010v Compaq Presario 2500 Processor* Celeron (1.6- and 1.8-GHz) Pentium 4-D (2.0-, 2.4-, and 2.6-GHz) Memory Up to 512 MB

Features The following three illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2. Figure

Figure 1-2. Back View 13. AC adapter jack. 14. Two universal serial bus (USB) ports. 15. LAN port.* 16. S-video port.* 17. Parallel port (LPT1). U

Figure 1-3. Bottom View 28. Hard disk drive. 29. Battery latch. 30. SDRAM door. 31. Reset button. 32. Port replicator connect.* 33. Mini-PCI door (n

Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop your notebook using its

Checking the Status of the Notebook The main status lights on the front of the notebook report power status, battery status, and hard disk activity.

Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot

Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try th

Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest version

Processor and Bus Architecture (continued) Compaq Presario 2100: 1.8-, 1.9-, 2.0-, or 2.2-GHz Intel Mobile Pentium 4 processor-M with Intel Speed S

Contents Product Information... 1-1 Features ...

Modem (certain models) Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis

Table 1-8. Accessories Accessory Description Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavili

Accessory Description Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario

Internal Design The motherboard PCA is the central component of the notebook’s design. It plays a role in virtually all system functions. The CPU mod

Table 1-9. Functional Structure Description Bootup CPU module Motherboard Hard disk drive Floppy drive Main processor (MMO). Primary system circuit

2 Removal and Replacement This chapter tells you how to remove and replace the notebook’s components and assemblies. The items marked by • in the fol

Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2

Disassembly Flowchart The following diagram shows the general “path” you will use when disassembling the notebook to access any particular component.

Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then pull the battery out

Removing a SDRAM Module (User-Replaceable) The notebook has no system memory built into its motherboard, but has two slots for SDRAM modules. One slo

Replaceable Parts... 4-1 Reference Informatio

Removing the Wireless LAN Mini-PCI Card (User-Replaceable) Certain notebooks include a wireless LAN mini-PCI card under the mini-PCI door on the bott

Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure Important If you are installing a ne

4. 5. Remove the screws from the drive and drive tray, then lift the drive out of the tray. Remove the connector from the hard disk drive. Figure 2-

Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts (User-Replaceable) Part Re

Removing the Keyboard Cover (User-Replaceable) Required Equipment • #1 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. 2

4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver under the right side of the display assembly hing

Removing the Speaker Assembly (User-Replaceable) Note: The following speaker assembly removal procedures apply only to Compaq Evo Notebook N1010v an

Removing the Keyboard (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if

Screw, M2.5×4mm (4) Figure 2-9. Removing the Keyboard 2-14 Removal and Replacement Service Manual

Removing the Switchboard PCA (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter

Tables Table 1-1. Notebook Products ...1-1

Removing the CD/DVD Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, i

Removing the Display Assembly (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6.

Screws, silver M2x4mm (2) Screws, M2.5×6mm (8) Figure 2-12. Removing the Display Assembly 2-18 Removal and Replacement Service Manual

Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPR

Removing the Top Case (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug t

Screw, M2.5×6mm (15) Screw, M2.5×4mm Screw, M2.5×7mm (2) Screw, M2.5×4mm Figure 2-13. Removing the Top Case Service Manual Removal and Replaceme

Removing the Floppy Drive (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unpl

Screw, M2.5×4mm (2) Screw, M2.5×4mm (2) Figure 2-14. Removing the Floppy Drive Reassembly Notes Caution Do not excessively bend or fold the flopp

Removing the Infrared (I/R) PCA (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. U

Reassembly Note Caution Use care when handling the I/R PCA cable. Damaging the cable can degrade notebook performance. • Make sure you route the I

Introduction This manual provides reference information for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE),

Removing the Heatsink (with Fan) (Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. Unp

Caution Do not spin the fan blades with your finger, or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is damaged,

Removing the CPU Module (Authorized Service Providers Only) Required Equipment • Small flat-blade screwdriver. Removal Procedure 1. 2. Unplug the AC

3. Turn the lock screw one-half turn counterclockwise to release the CPU module (you should hear a light snap). Carefully lift the CPU module off of

Removing the Motherboard (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing

Caution: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or connectors can degrade performance. Wireless mod

Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPR

1. 2. Remove the following components from the old motherboard and install onto the new motherboard: • CPU module • Wireless LAN mini-PCI card (if

Replacing Components on a Bottom Case Reassembly Procedure 1. 2. 3. 4. 1. 2. 3. 4. 5. Transfer the plastic wireless panel, and if present, the dockin

Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below. Caution Handle the connector ends of the ant

1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1

Repairing the BIOS IC (Authorized Service Providers Only) The notebook’s BIOS IC cannot be replaced separately. If it is defective, you must replace

Using a BIOS Floppy Disk If you do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vi) under Product Suppor

Removing Other Components (Authorized Service Providers Only) Required Equipment • #0 and #1 Phillips screwdrivers. • Small flat-blade screwdriver.

Component Removal Procedure Additional Steps Guide, HDD Keyboard cover (page 2-10). Speaker (page 2-12). Switchboard PCA (page 2-13). Keyboard (pag

3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and

Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, follow the basic troubl

Checking for Customer Abuse Some notebooks might appear to have been damaged by customer abuse. Use these guidelines to help determine if this is the

Swapping modules that might be defective with others known to be good is generally an ideal way to find the module responsible for the problem. A fai

Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function e-Diagtools Power-On Self-Test Sycard PCCtest 450 WMI/ Toptools (if

If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. T

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze5200 Notebook PC (c

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Sluggish startup or shutdown. Use Tools tab in disk’s Propertie

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook has short operating time when on battery. Turn down di

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments AC adapter does not power notebook. Try another AC adapter, if

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Display Dark display, no light. Make sure notebook is turned

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Files corrupted. Run virus scan program. Check hard disk using

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Region Code error. DVDs contain embedded regional codes that p

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Touch pad General problems. Reset notebook (see page 1-21).

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Serial/Parallel/USB General problems. Check connections. Re

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments LAN/network General problems. Check cables and connections.

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Wireless General problems. Check TCP/IP setup in Control Pa

Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC (c

Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook pauses or runs sluggishly. May be normal Windows behav

Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diag

10. 11. 12. 13. 14. After each run, press F2 to return to the advanced test screen, or press F4 to view the Support Ticket. Exit. Press F3 and then a

First, confirm the failure by performing a “clean” boot, as described below. Note that if the notebook fails to restart with a clean boot, it require

Beep Codes* POST Description 2-1-4-3 Display BIOS copyright notice. 2-1-4-4 Initialize MultiBoot. 2-2-1-1 Display CPU type and speed. 2-2-1-2 Ini

Beep Codes* POST Description 3-4-4-1 Clear parity checkers. 3-4-4-2 Display MultiBoot menu. 3-4-4-3 Clear screen (optional). 3-4-4-4 Check virus

The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the n

Message Description 02F4: EISA CMOS not writeable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error:

System BIOS shadowed System BIOS copied to shadow RAM. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of Upper

Windows Management Instrumentation (WMI) The Windows Management Instrumentation is basically sets of rules for accessing information about a notebook