Hp ProBook 655 G1 Notebook PC User Manual

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Summary of Contents

Page 2

14 Specifications ...

Page 3 - Safety warning notice

The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput

Page 4

An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man

Page 5 - Table of contents

A movie is not visible on an external display1. If both the computer display and an external display are turned on, press fn+f4 one or moretimes to sw

Page 6

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

Page 7

IndexAAC adapter, testing 45AC adapter/battery light 8accessory battery connector,identifying 12administrator password 58airport security devices 51an

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headphone (audio-out) jack 9Hibernationexiting 39initiating 39high-definition devices,connecting 36hot keysadjusting volume 30decrease screen brightne

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recyclecomputer 75refresh 75regulatory informationregulatory label 86wireless certification labels 86remove everything and reinstallWindows 75resetcom

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1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows 8 Basics

Page 11 - 1Welcome

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Page 12 - Finding information

Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a

Page 13 - Finding information 3

2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick (select models only) Moves the pointer and selects or activates it

Page 14 - TouchPad

LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2) Caps l

Page 15

Buttons and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn onthe compu

Page 16

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Page 17

FrontComponent Description(1)Wireless light ●White: An integrated wireless device, such as awireless local area network (WLAN) device and/or a Bluetoo

Page 18

RightComponent Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackProduces sound when connected to optional poweredstereo speakers, hea

Page 19

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 20

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

Page 21 - Display 11

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) WWAN a

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BottomNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Accessory battery connector Con

Page 23 - Bottom 13

Component Description(5) Vents (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal compone

Page 24

Component Description(2)Service door release latch Releases the service door on the computer.(3)Service door release lock Locks the service door.(4)

Page 25 - 3 Connecting to a network

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Page 26 - Using a WLAN

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously.Usi

Page 27 - Protecting your WLAN

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Page 28 - Connecting to a WLAN

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I

Page 29 - Inserting and removing a SIM

in the HP Mobile Broadband information provided with your computer or the mobile network operatormay provide it separately from the computer.For infor

Page 30 - Connecting to a wired network

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 31

9. Replace the battery.NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.10. Reconnect external power.11. Reconnect external d

Page 32 - Using pointing devices

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

Page 33 - Using TouchPad Gestures

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Page 34

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.Using TouchPad GesturesYour TouchPad or

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One-finger slideThe one-finger slide lets you navigate around the screen.●Place your finger on the TouchPad zone and slide your finger to move the on-

Page 36

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

Page 37 - Right-edge swipe

Rotating (select models only)Rotating allows you to turn items such as photos.●Anchor the forefinger of your left hand in the TouchPad zone. Using you

Page 38 - Left-edge swipe

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad

Page 39 - Using the keyboard

Top-edge swipeThe top-edge swipe allows you to open apps available from the start screen.IMPORTANT: When an app is active, the top-edge gesture varies

Page 40 - Using keypads

Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard

Page 41 - Using the keyboard 31

iv Safety warning notice

Page 42

Hot key combination Descriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other systemcomponents turn off a

Page 43 - 5 Multimedia

Using the embedded numeric keypadComponent Description(1) fn key Turns the embedded numeric keypad on and off when pressedin combination with the num

Page 44 - Webcam (select models only)

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE

Page 45 - DisplayPort

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam● Preinstalled multimedia softwa

Page 46

NOTE: See Buttons and fingerprint reader (select models only) on page 6 and Identifying the hotkeys on page 29 for information on what type of volume

Page 47 - 6 Power management

VideoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to

Page 48 - Setting power options

To connect a video or audio device to the DisplayPort:1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.2. Connect t

Page 49 - Using battery power

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

Page 50 - Using Battery Check

Sleep state. Smart Connect also syncs content that you have created offline, such as e-mails. Whenthe computer exits Sleep, you have immediate access

Page 51 - Managing low battery levels

Enabling and exiting user-initiated HibernationYou can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptio

Page 52

Table of contents1 Welcome ...

Page 53 - Conserving battery power

The computer runs on battery power whenever it is not plugged into external AC power. Computerbattery life varies, depending on power management setti

Page 54 - Using external AC power

Tips for maximizing battery discharge time:● Lower the brightness on the display.●Remove the battery on the computer when it is not being used or char

Page 55 - Testing an AC adapter

3. Insert the battery (1) into the battery bay until it is seated (2).4. Slide the battery release latches to lock the battery in place (3).Removing a

Page 56 - 7 External cards and devices

4. Remove the battery from the computer (3).Conserving battery power●From the Start screen, type power, select Settings, and then select Power Options

Page 57 - Inserting a smart card

Disposing of a user-replaceable battery (select models only)WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do n

Page 58 - Using a USB device

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

Page 59 - Removing a USB device

7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards areoft

Page 60

3. Pull the card out of the slot.Using smart cards (select models only)NOTE: The term smart card is used throughout this chapter to mean both smart ca

Page 61 - Using hard drives

Removing a smart card▲ Grasp the edge of the smart card, and then pull it out of the smart card reader.Using a USB deviceUniversal Serial Bus (USB) is

Page 62 - Replacing the service door

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Page 63 - Removing the hard drive

Using the pointing stick (select models only) ... 22Using the TouchPad ...

Page 64 - Installing a hard drive

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is

Page 65 - Using Disk Cleanup

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Page 66 - Using HP 3D DriveGuard

Removing or replacing the service doorRemoving the service doorRemove the service door to access the battery, memory module slot, hard drive, and othe

Page 67 - 9Security

4. With the battery bay toward you, slide the service door release latch to the left (3), and if youchoose to, insert and tighten the optional screw (

Page 68 - Setting passwords in Windows

6. Loosen the 4 hard drive screws (1). Slide the hard drive (2) forward , and then remove the harddrive (3).Installing a hard driveNOTE: Your computer

Page 69

3. Insert the battery (see Inserting a battery on page 41).4. Replace the service door (see Replacing the service door on page 52).5. Connect AC power

Page 70

Using HP 3D DriveGuardHP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe following conditions:●Y

Page 71 - Setting a DriveLock password

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Page 72 - Removing DriveLock protection

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas

Page 73

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

Page 74 - Using firewall software

Setting power options ... 38Usin

Page 75

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

Page 76

To apply DriveLock protection to an internal hard drive, a user password and a master passwordmust be set in Computer Setup. Note the following consid

Page 77 - 10 Maintenance

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th

Page 78

8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen

Page 79 - Cleaning your computer

6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo

Page 80 - Updating programs and drivers

You can choose whether updates are installed automatically. To change the settings, from the Startscreen, type c, and then select Control Panel. Selec

Page 81

Locating the fingerprint readerThe fingerprint reader is a small metallic sensor that is located on the right side of the keyboard.Depending on your c

Page 82 - 11 Backup and recovery

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

Page 83 - Performing a system recovery

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

Page 84 - Using f11 recovery tools

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

Page 85

8 Drives ...

Page 86 - Using HP Software Setup

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute

Page 87 - System Diagnostics

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w

Page 88

11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir

Page 89 - Updating the BIOS

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

Page 90 - Using MultiBoot

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces

Page 91

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

Page 92 - Using System Diagnostics

To use the Start screen:1. On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms.2. Click Settings.3. C

Page 93 - Using System Diagnostics 83

12 Computer Setup (BIOS), MultiBoot, andSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communicat

Page 94 - 13 Support

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon in th

Page 95

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

Page 96 - (4) Product number

Cleaning your computer ... 69Cleanin

Page 97

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

Page 98 - A Traveling with the computer

Setting a new boot order in Computer SetupTo start Computer Setup and set a boot device order that the computer uses each time it is turned onor resta

Page 99 - B Troubleshooting

Use the arrow keys to select File > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

Page 100 - The computer screen is blank

NOTE: If you need to stop a diagnostics test while it is running, press esc.Using System Diagnostics 83

Page 101 - A disc does not play

13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup

Page 102

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Page 103 - C Electrostatic discharge

Component(3) Serial number(4) Product number●Regulatory label(s)—Provide(s) regulatory information about the computer.●Wireless certification label(s)

Page 104

14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa

Page 105

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

Page 106

B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources● Access website links and additional information about

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